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How to Contact Roblox

Last Updated: March 31, 2024 References

This article was co-authored by wikiHow staff writer, Eric McClure . Eric McClure is an editing fellow at wikiHow where he has been editing, researching, and creating content since 2019. A former educator and poet, his work has appeared in Carcinogenic Poetry, Shot Glass Journal, Prairie Margins, and The Rusty Nail. His digital chapbook, The Internet, was also published in TL;DR Magazine. He was the winner of the Paul Carroll award for outstanding achievement in creative writing in 2014, and he was a featured reader at the Poetry Foundation’s Open Door Reading Series in 2015. Eric holds a BA in English from the University of Illinois at Chicago, and an MEd in secondary education from DePaul University. This article has been viewed 761,969 times. Learn more...

Roblox is a popular online game based on building and interacting in an open world. Whether you're a parent with a question about your child's game, or a player that needs help with a technical issue, you may need to contact Roblox directly. There are three ways to reach Roblox. You can call their customer support line at 888-858-2569 and leave a voicemail to receive a call back, fill out their online support form for general issues, or email their customer support directly to ask specific questions.

Calling Roblox Customer Support

Step 1 Dial 888-858-2569 to...

  • The customer support number is toll-free.

Tip: The Roblox customer support number is useful if you have a very specific question, but you won't be able to speak to someone directly until they call you back, which may take some time.

Step 2 Press 1 if you're under 18 years of age and need help.

  • If you're under 18, enlist an adult to help you call. That way they can talk to someone for you!

Step 3 Press 2 if you're a parent or player older than 18 years of age.

Emailing Roblox Customer Support Directly

Step 1 Send your question...

Tip: If you want to appeal a ban or warning, you should email [email protected] instead. [3] X Research source

Step 2 Draft a detailed explanation of what you need help with.

Using the Roblox Support Form Online

Step 1 Visit the Roblox support page to use the fillable form.

  • You can visit the Roblox support page at https://www.roblox.com/support .

Tip: Customer service can only help you with billing concerns and account issues. If you need information about development or building in-game, visit the Roblox Developer Hub at developer.Roblox.com. [5] X Research source

Step 2 Fill in your contact information at the top.

  • You don't need to enter your last name in the name section. Your first name is fine.

Step 3 Select the platform you use and the category of your question.

Tip: If you want to report someone for cheating, select “exploit report” as your category.

Step 4 Describe your issue or concern at the bottom of the page.

  • Roblox customer support will respond to you via email. Check the inbox of the email address that you provided in a few hours for a reply.

Community Q&A

Community Answer

Tips from our Readers

  • Never share your password with anyone, especially online strangers who say they want to give you "free robux." They are most likely trying to hack your account.
  • If you break the Roblox TOS, you wont get unbanned from the appeal. If you are not sure if you've broken the TOS, go into your account and check.
  • If you don’t see your email from Roblox after a few days, check any other email addresses you have and check your junk mail folder.

You Might Also Like

Get Robux for Your Roblox Account

  • ↑ https://gethuman.com/phone-number/ROBLOX
  • ↑ https://gethuman.com/contact/ROBLOX
  • ↑ https://twitter.com/roblox/status/784094938694717440?lang=en
  • ↑ https://www.roblox.com/support
  • ↑ https://en.help.roblox.com/hc/en-us/articles/208448546-Contact-Us

About This Article

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Learn how to create Roblox experiences with a full suite of structured learning that walks you through how to build, script, and polish your experiences with amazing art and visuals.

If you've never used Roblox Studio or coded before, start here before following any of the curriculum paths.

  • Setting up Roblox Studio - Install and configure Roblox Studio.
  • Create Your First Experience - Build a simple experience.
  • Coding Fundamentals - Learn the basics of programming with Lua.

Start here for a comprehensive introduction to creating in Studio! It covers everything you need to know about creating a simple, but polished experience from scratch.

Environmental Art

Learn the foundational skills you need to become an environmental artist.

Gameplay Scripting - Part 1

Learn the programming skills you need to introduce gameplay to the laser tag environment.

Keyframes not appearing in animation editor

What is the issue? when animating for a showcase i was making, i noticed that the animation editor didn’t display keyframes, or add parts to the editor altogether.

What solutions have you tried so far?

  • reinstalling didn’t work
  • importing animations worked, but you can’t add other parts

NOTES: re-rigging doesn’t work, it is a genuine ROBLOX model from the rig creator.

image

Note the absence of keyframes. positioning is saved however.

image

Note 2: the editing of position and rotation is saved in the graph editor, but is not even recognized in the keyframe editor.

image

any and all help is appreciated. this is a major setback for me and maybe others. Thank you!

experiencing this problem aswell, have tried almost everything to fix it and no results either

Same is happening to me, I hope ROBLOX does something about it!

I don’t want to be that person, but this is also happening to me.

image

Some interesting side effects I’ve noticed is that…

  • Sometimes, you can’t select the torso or head, but the limbs are okay.
  • You can’t add keypoints manually, even if you tried hard enough.
  • The rotation and move tool can be deselected when you enter the editor.
  • Selecting the “Head” keypoint doesn’t actually select the keypoint, making animating the head a pain.
  • Copy pasting frames do work, however it applies to all of the frames instead of the ones you want.

This is really troublesome for me and other animators. I don’t want to try to learn Moon Animator just because of Roblox not optimizing this. Although this is new, I’d like for this to be fixed. Thank you!

Oh! It seems like I’ve found the solution for this.

Upon selecting the rig, you tend to notice the first thing that has changed.

image

Hmmm… that doesn’t look right. What’s causing this?

image

Oh… Apparently, all of the rigs have defaulted to the Head for their PrimaryPart, even the old ones. That’s very strange. Let’s fix that!

Simply by clicking the PrimaryPart tab, go under your rig and select HumanoidRootPart.

image

There we go.

image

Much better!

image

And hey, I can select my other keyframes… AND the head! Seems like this is a temporary fix for the time being until Roblox restores the default PrimaryPart to the HumanoidRootPart for the time being. Make sure to apply this for all of your rigs, because Roblox did an oopsies.

Hope this helps!

This is a godsend, thank you so much!

help roblox

Roblox Codes List (April 2024)

Roblox is a platform that has thousands of individual experiences and games, many of which feature Roblox codes .

Developers and publishers use Roblox codes to reward players with in-game items, such as cosmetics and currency, which can be a great help - especially when starting out in a new game.

But with so many different Roblox games, it can be difficult to keep track of what games do or do not feature a code feature. Added to that, Roblox codes are released by the game's creators through several means, such as via Twitter and Discord/YouTube channels.

And that is where the problems come in. Following all the developers on the various social media platforms can be time-consuming, and with many of the codes being time-sensitive, unless you regularly check them, you can miss out on the rewards.

To help you out, we track a number of Roblox games and their codes, regularly updating their dedicated pages. So, instead of checking you having to check all the different social channels, you can just keep an eye on the page for your favorite games.

Below, you can see all the games we track, with each page also detailing how to redeem the codes for that particular game.

All Roblox Codes (April 2024)

The games listed below are available on Android and iOS, as well as on PC and Xbox. The codes listed are available to use on all platforms.

  • A 0ne Piece Game codes
  • All Star Tower Defense Codes
  • Anime Adventures codes
  • Anime Fighting Simulator codes
  • Anime Fruit Simulator codes
  • Anime Warriors codes
  • Airport Tycoon codes
  • Arsenal codes
  • All of Us Are Dead
  • Anime Dungeon Fighters
  • Bee Swarm Simulator codes
  • Blox Fruits codes
  • Booga Booga codes
  • Blade Ball Codes
  • Build a Boat for Treasure
  • Car Dealership Tycoon codes
  • Car Factory Tycoon codes
  • Combat Warriors codes
  • Control Army codes
  • Deadly Sins Retribution Codes
  • Driving Empire codes
  • DOORS codes
  • Fruit Battlegrounds codes
  • Grand Piece Online codes
  • Greenville Codes
  • Hacker Tycoon codes
  • Livetopia codes
  • Mecha Simulator codes
  • MeepCity codes
  • Military Tycoon codes
  • My Hero Mania codes
  • Peroxide Codes
  • Pirates Legacy Codes
  • Project New World Codes
  • Power N Chill Codes
  • Roblox Promo codes
  • Restaurant Tycoon 2 codes
  • Shindo Life codes
  • Southwest Florida codes
  • Survive The Killer codes
  • Sonic Speed Simulator
  • Tower Defense Simulator
  • Thief Simulator codes
  • Titan Warfare codes
  • Tower Defense Simulator codes
  • Vehicle Legends codes
  • War Simulator codes
  • War Tycoon codes
  • Zombie Army Simulator codes
  • Zombie Uprising codes

For more on Roblox, you may be interested in:

  • Roblox Prime Gaming Rewards
  • Best Roblox Games

This list of Roblox code pages will help you get free rewards. | © Roblox

  • Marketplace
  • 10% More Robux

Thanks for visiting Roblox

Click RobloxPlayer.exe to run the Roblox installer, which just downloaded via your web browser.

Click Run when prompted by your computer to begin the installation process.

Click Ok once you've successfully installed Roblox.

After installation, click Join below to join the action!

IMAGES

  1. How to Contact Roblox Support

    help roblox

  2. How to Install and Play Roblox Using Browser

    help roblox

  3. Help. (Roblox Studio)

    help roblox

  4. How to send a Roblox Support Ticket!

    help roblox

  5. How to Install and Play Roblox

    help roblox

  6. Xbox One App: How to Play a Roblox Experience

    help roblox

VIDEO

  1. Arresting after a while (brief summery)

  2. pls help Roblox

  3. please help Roblox

  4. help Roblox U need help😭

  5. help roblox

  6. pls Help Roblox

COMMENTS

  1. Roblox Support

    Find answers to your questions about Roblox account, payments, safety, gameplay, creating, and more. Browse topics or search for specific issues in the Roblox Support Help Center.

  2. Support

    Thanks for visiting Roblox. 1. Click RobloxPlayer.exeto run the Roblox installer, which just downloaded via your web browser. 2. Click Runwhen prompted by your computer to begin the installation process. 3. Click Okonce you've successfully installed Roblox. 4. After installation, click Joinbelow to join the action!

  3. Contact Us

    Roblox Customer Support team assists with Billing and Account issue related questions. Make sure to check our Roblox Help Articles before contacting us.. If you need further assistance, review the below information and fill out the Support form.; If you have questions about site features, experience performance, building or scripting, visit our Creator Documentation and DevForum to learn more.

  4. I Forgot My Password

    Select Use phone number to reset password. Select your country prefix. Enter your phone number in the box. Press the Submit button. Select Verify and complete the process. This will send a 6-digit number to your phone. Enter the Code (6-digit) number in the box. Press the Verify button. Enter and confirm your new password.

  5. Roblox Support

    categories. terms and conditions for roblox gift cards and credits

  6. Submit a request

    Roblox Support; Submit a request Roblox Support Privacy Policy Accessibility Statement Terms of Use. English (US) العربية Čeština Dansk Deutsch ...

  7. Contact Us

    Contact Roblox here if you have a question or looking for help. Please use the links below or drop us a line. We'd love to hear from you!

  8. How to Redeem and Spend Your Gift Card

    Spend Your Roblox Credit. Roblox Credit can be used to purchase a Roblox Premium Membership or Robux if you have enough Roblox Credit in your account. You can convert your Roblox Credit in 3 places: Roblox Gift Card Redemption Page (under Available Credit) Membership Page; Robux Page Select the product you want to buy. Click Buy.

  9. Payments, Gift Cards, and Subscriptions

    Payments. Adding and Updating Payment Information. Credit Card Declined or Pending Charges. Xsolla verification charges (micro-transactions) Prepaid Credit Card Errors. iTunes, Google Play and Amazon Payments. Apple Store and iTunes - Enabling and Disabling Purchases. See all 8 articles.

  10. Support

    Submit a support request to the Roblox Customer Service team for help with billing or account issues. Discover; Marketplace; Create; 10% More Robux. Discover; Marketplace; Create; ... Roblox, the Roblox logo and Powering Imagination are among our registered and unregistered trademarks in the U.S. and other countries.

  11. Subscription Billing and Refunds

    Roblox is not able to process refunds made through iTunes, Xbox, Microsoft (Windows App or Xbox), PlayStation, and Amazon. For all other payment methods, please contact Customer Support with the following information: List of the charges by date and amount. Billing Name. Last four digits of the Credit/Debit Card used or Google Play purchase ...

  12. Gift Cards

    Gift Cards. How to Redeem and Spend Your Gift Card. Where is my Gift Card Credit? Where is my Gift Card Exclusive item? Using Gift Card Credit.

  13. Creating and Selling Avatar Items

    Roblox allows you to create avatar items, such as accessories and clothing, and sell them on the Marketplace. To learn more about the various avatar items you can sell and access Roblox's avatar creation resources, see the Avatar overview. To create 3D cosmetic items, you typically need to create the asset in a third-party tool such as Blender ...

  14. Roblox

    Roblox is an immersive platform for communication and connection. Join millions of people and discover an infinite variety of immersive experiences created by a global community. Imagine, create, and play together with millions of people across an infinite variety of immersive, user-generated 3D worlds.

  15. How to contact Roblox support

    How to get in contact with Roblox's customer support. Roblox customer support/service is primarily contacted through email, using the company's built in Contact Form, which is listed on its official Support page.Filling out this form and pressing Submit will send your issue to a member of Roblox's support team, who will then review your concern(s) and address them as soon as possible through ...

  16. 3 Ways to Contact Roblox

    Roblox is a popular online game based on building and interacting in an open world. Whether you're a parent with a question about your child's game, or a player that needs help with a technical issue, you may need to contact Roblox directly. There are three ways to reach Roblox.

  17. Assistant

    Use our AI assistant to help you build, grow, and monetize your Roblox creations.

  18. Roblox Support

    Roblox is an immersive platform for communication and connection. Our teams are working hard to ensure a safe and civil space for everyone. Please be sure to read our support documents for more ways to keep your Roblox account safe. Submit a support request with Roblox Customer service for help with your account or billing.

  19. Tutorials

    Prerequisites. If you've never used Roblox Studio or coded before, start here before following any of the curriculum paths. Setting up Roblox Studio - Install and configure Roblox Studio. Create Your First Experience - Build a simple experience. Coding Fundamentals - Learn the basics of programming with Lua.

  20. Roblox Soporte

    Cuenta de Roblox Necesito ayuda con mi cuenta. Pagos, Tarjetas de regalo y Suscripciones Tengo preguntas sobre Prémium, Robux, tarjetas de regalo, suscripciones o pagos. Padres, seguridad y moderación Seguridad del usuario y Normas de la comunidad. Tecnología: Equipo de escritorio, móvil, PlayStation, Xbox Tengo un problema o quiero ...

  21. Keyframes not appearing in animation editor

    NOTES: re-rigging doesn't work, it is a genuine ROBLOX model from the rig creator. 1218×1100 79.6 KB. Note the absence of keyframes. positioning is saved however. 1428×1040 68.8 KB. This is an imported animation. the "add all" button highlighted doesn't work. Note 2: the editing of position and rotation is saved in the graph editor ...

  22. Roblox Codes List (April 2024)

    Roblox is a platform that has thousands of individual experiences and games, many of which feature Roblox codes. Developers and publishers use Roblox codes to reward players with in-game items ...

  23. Support Roblox

    Catégories. Compte Roblox J'ai besoin d'aide avec mon compte; Paiements, cartes-cadeaux et abonnements J'ai des questions sur Premium, Robux, Carte Cadeau, Abonnements ou paiement; Parents, sécurité et modération Sécurité des utilisateurs et normes de la communauté; Tech - Ordinateur, Mobile, PlayStation, Xbox J'ai un souci ou je veux signaler une erreur

  24. Roblox Support

    Roblox is an immersive platform for communication and connection. Our teams are working hard to ensure a safe and civil space for everyone. Please be sure to read our support documents for more ways to keep your Roblox account safe. Submit a support request with Roblox Customer service for help with your account or billing.

  25. Support

    4. After installation, click Join below to join the action! The Roblox installer should download shortly. If it doesn't, start the download now. Submit a support request to the Roblox Customer Service team for help with billing or account issues.