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Mission statement examples: 16 of the best to inspire you

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  • 15 Jun 2021

More than just a planning exercise, a mission statement focuses your leadership team, inspires employees, and communicates your core values to the larger world.

All in a single sentence. Magic.

A mission statement is one of the most important documents in your company’s arsenal, but it’s also one of the most difficult to craft. We’ve gathered 16 of the best company mission statement examples to help get your creativity flowing.

Level up with a mission statement video:  Deliver your mission statement with the most engaging communication medium — video. Turn your company’s mission statement into a video with Biteable. Start with a brandable  mission statement video template  and let Biteable’s smart editing features do all the heavy lifting for you.

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What is a mission statement?

A mission statement sums up the core of who your company is and why it exists. It’s  raison d’etre , if you want to get fancy and speak a little French.

Company mission statements are typically short and sweet, only a sentence or two. And the best mission statements are anything but boring.

When done right, your company’s mission statement acts as a powerful driver that informs every aspect of your organization, from daily operations, to customer loyalty, to employee satisfaction. When done wrong, a mission statement is just another line of jargon everyone pretty much ignores.

Take the Starbucks company mission statement as an example:  To inspire and nurture the human spirit – one person, one cup and one neighborhood at a time.

Starbucks could have said:  To challenge the predominant infrastructure of coffee culture and develop a network of coffeehouses in every major market.

Did your eyes glaze over on that second one? Ours too. While technically true, our made-up example of a company mission statement is full of dreaded corporate-speak. It belongs deep in the bowels of a strategic plan, not as it’s headline.

On the other hand, the real Starbucks mission statement makes us want to be a part of it all. And even more than that, it conveys a sense of the beating heart behind the company.

The best mission statements do just this — clearly convey a company’s reason for existing, in language that is exceedingly human.

Mission statements vs. vision statements — what’s the diff?

It’s easy to confuse vision statements and mission statements. But there are a few important differences.

A vision statement is aspirational. It outlines where your company strives to be in the future — whether that is one year from now or ten. In contrast, a mission statement spells out where your company is right now.

Think of your company’s vision statement as a long-term goal post. The end point towards which you are working. If your vision statement is a goal post, then your mission statement is what drives you toward that goal post.

Why your company mission statement is important

You’ll probably write your company mission statement during your strategic planning because it’s a valuable tool that helps your leadership team make big-picture decisions. Chances are, you’ll even look at examples of other company mission statements to help you craft your own.

But the purpose of a mission statement goes far beyond strategic planning.

Consumers value mission-driven companies

It’s no secret that today’s consumer values a company with, well, values. These values don’t have to be centered around saving the world. But they do need to be clear, focused, and genuine.

A 2020 study  by global communications agency Zeno Group found that if consumers think a company has a strong purpose, they are:

  • 4 times  more likely to purchase from the company
  • 4.5 times  more likely to recommend the company to family and friends
  • 6 times  more likely to defend the company in the wake of public criticism

Think about this in terms of your personal life. The more you connect with a person, the more likely you are to invite them over for coffee, introduce them to your other friends, and come to their defense. The same is true for the companies we buy from.

We humans value connection and a shared sense of purpose. All things equal, your company’s mission statement can be a powerful differentiator.

Employees want a sense of purpose

Just as your company mission statement makes an impact on consumer sentiment, the same can be said about employee sentiment.

According to a recent Gallup poll  Gen Z and millennials (who make up nearly half of the full-time workforce in the US) value belonging to a company with a strong moral compass. They appreciate ethical leadership, and they want to know that their own work has a positive impact on the world at large.

The more effectively human resources and the rest of the leadership team communicates the company’s mission to rank and file employees, the better.

But it doesn’t stop there. It is equally important to put your money where your mouth is, so to speak. If your company mission places value on the environment, do you give your employees opportunities to act upon these values in their everyday work life?

The most effective company mission statements are clear and actionable, from the products a company makes all the way down to the food in the employee cafeteria.

How to write an effective mission statement without a lot of headache

Understanding mission statements is one thing. Actually sitting down to write your company’s own mission statement is quite another.

But if you take the time to do it right, the process is a really useful exercise. Think of this as a chance to clarify and fine tune your purpose so you can point the company in the right direction for years to come.

Brainstorming your company mission statement

To get started, gather your leadership team and brainstorm answers to these four questions. If you are the solo founder of a fledgling company, gather key stakeholders or a handful of your professional mentors instead.

Aim for a short paragraph on each question.

  • Why does our company exist?
  • What value do our products or services bring to consumers?
  • What core beliefs guide our work?
  • What makes our company different, better, or more inspiring than our competitors?

After you brainstorm answers to these questions, review your answers and highlight the concepts that are central to your company. You might also pick a few company mission statement examples from businesses you admire and use those to help guide you.

If this brainstorming discussion took place with a group of people, now’s the time to send one or two individuals off to winnow the answers down to a couple of sentences.

Task this pair with writing several drafts of a mission statement, so the final decision makers have choices to work with.

This group process might seem cumbersome, but remember, your company mission statement is a core document. It should reflect the thought processes of as many stakeholders as possible.

Finalizing your work

After you land on a mission statement, do one final check to make sure it meets these criteria:

Plausibility:  Your mission statement is big-picture, but it should ultimately tie back to your everyday business operations. At least in a broad sense.

Readability:  No corporate speak or jargon. Avoid unnecessarily big words or complex sentences. Keep it simple.

  • Voice:  Now isn’t the time to be dry and boring. Use language that’s active and compelling. Your mission statement should reflect the unique voice and culture of your company.

Pro-tip:  Give your mission statement more reach by creating both a text and video version. The video can be simple, just an eye-catching background, animated text, and a soundtrack.

Include your mission statement video as part of hiring announcements or other  HR video communications . Or send it over to your marketing team to use as a Facebook cover, website content, and more.

Company mission statement examples: 16 of the best

How do other leading companies tackle their mission statements? We searched far and wide for the best company mission statement examples.

Starbucks Mission Statement Example

1. Starbucks: Inspire and nurture the human spirit – one person, one cup and one neighborhood at a time.

The Seattle-based coffee giant originated in 1971 and has since become ubiquitous around the world.

Starbucks mission statement :   Inspire and nurture the human spirit – one person, one cup and one neighborhood at a time.

Why it works:  We touched on the Starbucks mission statement earlier, but we’ll elaborate more here. We included this example of the Starbucks company mission statement because it works well for two reasons: it’s ambitious without being overreaching, and it uses down-to-earth language.

Inspiring and nurturing the human spirit isn’t directly related to coffee. But considering the role the company played in reviving coffee house culture in the US, the human spirit and a sense of community doesn’t seem like too big of a stretch. The second part of the statement is exceedingly tangible. It paints a small-scale picture of the company and its work.

The Honest Co - Mission Statement Example

2. Honest Company: Meaningful transparency and thoughtful design. We’re on a mission to change the world, one product at a time.

Honest Company made headlines when it went public in mid-2021, with founder Jessica Alba as the youngest-ever Latina to list a company on the New York Stock Exchange.

Honest Company mission statement :   Meaningful transparency and thoughtful design. We’re on a mission to change the world, one product at a time.

Why it works:  As a company committed to creating “clean” baby products, a mission of meaningful transparency and thoughtful design is two-fold. It’s a necessary part of their business practices, and it also speaks to consumers looking for a higher standard in their products.

Being on a “mission to change the world” might be a bit of a stretch. But considering the  baby products market  is projected to be worth $88.72 billion US dollars worldwide by 2026, maybe it isn’t such a huge stretch after all.

Patagonia - Mission Statement Example

3. Patagonia: We’re in business to save our home planet

The outdoor apparel and equipment company is known for its social and environmental activism.

Patagonia mission statement :   We’re in business to save our home planet.

Why it works:  Patagonia is often used as a good company mission statement example, and for a reason. Although it’s wildly lofty, the company really does put their money where their mouth is.

Patagonia originally began as a scrappy company specializing in steel pitons for rock climbing. But when the founders realized their gear damaged the rock face they so loved, they pivoted to low-impact aluminum chocks.

From the moment Patagonia pivoted to aluminum chocks, it became an environment-first company with far-reaching efforts built into every aspect of their business practices.

Microsoft - Mission Statement Example

4. Microsoft: To empower every person and every organization on the planet to achieve more

The software giant is currently valued at  approaching $2 trillion .

Microsoft mission statement :   To empower every person and every organization on the planet to achieve more.

Why it works:  Notice, Microsoft’s company mission statement makes no mention of software, or PCs, or technology at any level.

This isn’t to say the company is focused on something other than tech. But by concentrating on the “why” not the “what” of the business, this mission statement example remains flexible and agile. No matter where the market moves, Microsoft aims to increase productivity with it’s products.

Square - Mission Statement Example

5. Square: Everyone should be able to participate and thrive in the economy.

Square’s point-of-sale and online payment platforms came out on top during the pandemic. But even before that time, the company was a leader in POS products.

Square mission statement :   Everyone should be able to participate and thrive in the economy.

Why it works:  The company’s extended mission statement goes on to say: No one should be left out of the economy because the cost is too great or the technology too complex.

Similar to Microsoft’s mission statement, Square leaves room for agility here. It aims to produce simple, low-cost payment products, regardless of where the market takes it. We also appreciate Square’s focus on who the company serves and why.

Pinterest - Mission Statement Example

6. Pinterest: Bring everyone the inspiration to create a life they love.

Ah, Pinterest. Inspiration central for crafters everywhere, but also a valuable tool for businesses looking for new marketing platforms.

Pinterest mission statement :   Bring everyone the inspiration to create a life they love.

Why it works:  More than the words it uses, we appreciate how Pinterest discusses the ways its mission evolved along with the company.

According to Pinterest, the platform was originally conceived as “a tool to help people collect the things they were passionate about online.” It quickly became clear that people most enjoy using the site to get inspiration from others. And with this, Pinterest’s current mission was born.

Target - Mission Statement Example

7. Target: Help all families discover the joy of everyday life

Fun fact: According to Target’s website, 75% of the US population lives within 10 miles of a store. And why not? Everyone loves a trip to good old Target.

Target mission statement :   Help all families discover the joy of everyday life.

Why it works:  This company mission statement example is equal parts broad and super-specific, depending on how you look at it.

It speaks to Target’s affordable products, geared toward everyday people. But this mission statement can also easily extend to the company’s focus on community giving, corporate responsibility, and creating a positive employee experience.

Southwest Airlines - Mission Statement Example

8. Southwest Airlines: Connect people to what’s important in their lives through friendly, reliable, and low-cost air travel

The smallest of the “big four” US airlines, Southwest is known for its friendly crew and affordable ticket prices.

Southwest Airlines mission statement :   Connect people to what’s important in their lives through friendly, reliable, and low-cost air travel.

Why it works:  Maybe you can chalk it up to the company’s southern roots, but Southwest consistently ranks high for customer service. Its mission of connecting people to what’s important in their lives touches on this value.

Southwest sees itself as doing more than just moving people from point A to point B.

Spotify - Mission Statement Example

9. Spotify: To unlock the potential of human creativity — by giving a million creative artists the opportunity to live off their art and billions of fans the opportunity to enjoy and be inspired by it

The Swedish audio streaming platform currently has 356 million users across 178 markets.

Spotify mission statement :   To unlock the potential of human creativity — by giving a million creative artists the opportunity to live off their art and billions of fans the opportunity to enjoy and be inspired by it.

Why it works:  We included this example because, technically speaking, this is a mission statement and a vision statement combined into one.

When you write your mission statement, it’s important not to confuse the two. But for marketing purposes, wrapping a mission statement and a vision statement up into one shiny package sometimes works very well.

Google - Mission Statement Example

10. Google: Organize the world’s information and make it universally accessible and useful

This one needs no introduction. After all, to Google is officially listed in Merriam-Webster as a transitive verb. If that isn’t a sign of a powerful company, we don’t know what is.

Google mission statement :   Organize the world’s information and make it universally accessible and useful.

Why it works:  Google’s effectiveness is centered around its algorithms. At its heart, an algorithm is a system for organizing information. So Google pretty much nailed it here.

We also appreciate the focus on making information “universally accessible and useful.” Google is arguably the most powerful search engine in the world, yet it’s simple enough for anyone to use. Universally accessible and useful sums that up nicely.

Nike - Mission Statement Example

11. Nike: Bring inspiration and innovation to every athlete in the world. If you have a body, you are an athlete

The Oregon-based footwear, apparel, and sports equipment company was founded in 1964 and is now synonymous with athletics.

Nike mission statement :   Bring inspiration and innovation to every athlete in the world. If you have a body, you are an athlete.

Why it works:  We admit, we like the asterisk more than we like the actual mission statement. Nike outfits some of the biggest names in professional sports, but its mission specifies “if you have a body, you are an athlete.” The word “inclusion” doesn’t appear in the company’s mission statement, but it says it — and then some — in so many words.

CVS - Mission Statement Example

12. CVS: Helping people on their path to better health

Founded as a drugstore in 1963 by brothers Stanley and Sidney Goldstein and partner Ralph Hoagland, CVS bills itself as a “health care innovation company that is reinventing pharmacy.”

CVS mission statement :   Helping people on their path to better health.

Why it works:  This isn’t one of the most inventive examples of a company mission statement, and it also seems somewhat obvious for a drugstore. But CVS embodies its mission in some pretty bold ways. In 2014, it became the  first national pharmacy in the US  to stop selling cigarettes and tobacco products.

Harley Davidson - Mission Statement Example

13. Harley Davidson: More than building machines, we stand for the timeless pursuit of adventure. Freedom for the soul

Harley-Davidson was founded in Milwaukee in 1903, and it remains one of the most popular motorcycle brands.

Harley Davidson mission statement :   More than building machines, we stand for the timeless pursuit of adventure. Freedom for the soul.

Why it works:  Harley-Davidson is known not only for its iconic design and distinctive engine sound, but also for the unique subculture of Harley riders.

Although Harley enthusiasts might balk at the idea, the company is as much a lifestyle brand as it is a motorcycle manufacturer. And that lifestyle delivers just what is promised in the company’s mission statement: adventure and freedom. And a whole lot of leather.

Dove - Mission Statement Example

14. Dove: Help women everywhere develop a positive relationship with the way they look, helping them raise their self-esteem and realize their full potential

What started as a single product — the Dove Beauty Bar — grew into a major line of personal care products used by women around the world.

Dove mission statement :   Help women everywhere develop a positive relationship with the way they look, helping them raise their self-esteem and realize their full potential.

Why it works:  The company’s mission statement combines seamlessly with their vision statement, which says, “We believe beauty should be a source of confidence, and not anxiety.”

Dove delivers on this promise with its far-reaching body positivity campaigns, research initiatives, and self-esteem projects.

Livestrong - Mission Statement Example

15. Livestrong: Which everyday cancer problem will we fix today?

Livestrong is a nonprofit organization that supports people living with or affected by cancer.

Livestrong mission statement :   Which everyday cancer problem will we fix today?

Why it works:  Because selling products and services to consumers isn’t part of the equation, nonprofit mission statements differ from those of their for-profit counterparts. But we included Livestrong here, because it has such a unique mission statement.

Very few mission statements are in the form of a question. This was very intentional on the part of Livestrong. As the company puts it on their mission page, “We have a Mission Question, not a Mission Statement, because we believe that we can only achieve the best solutions through asking the right questions.”

TED - Mission Statement Example

16. TED: Spread ideas.

The media company solicits keynote-style talks from some of the best minds and makes these available, for free, via video and through their podcast,

Ted mission statement :   Spread ideas.

Why it works:  This is another company mission statement example that makes the rounds on the best-of lists. You can almost imagine the lengthy thought process that transpired as TED execs winnowed their mission statement down to just two words. Two words! But that’s all they need.

This mission statement doesn’t say they are “creating opportunities for…” or “gathering the brightest minds to…” They do all of these things as well. But at the very core of the organization, their mission is to spread ideas.

In those two words, they say it all.

FAQs about company mission statements

These company mission statement examples are just a sample of what’s possible when a company really takes the time to craft a thoughtful mission statement. To help you write yours, here are answers to some of the most frequently asked questions about mission statements.

What should a company mission statement include?

A company mission statement should include one or two strong, well-written sentences that talk about why a company exists, the value it brings to its customers, the core beliefs that drive its work, and what sets it apart from other companies doing similar work.

What are the 3 parts of a mission statement?

The three parts of a mission statement are:

  • Mission and purpose:  the main reason a company exists. Its purpose in a broad sense.
  • Values:  the core values that drive everyday decisions and behavior in the company.
  • Goals:  what the company hopes to achieve by sticking close to its mission and values.

What is a strong mission statement?

A strong mission statement is short and actionable. The strongest company mission statements are written in accessible language (no corporate speak) that reflects a company’s unique culture and voice. A good mission statement is lofty, but also ties back to a company’s everyday business practices.

What is Coca Cola’s mission statement?

Coca Cola’s mission statement is  “to refresh the world in mind, body, and spirit, to inspire moments of optimism and happiness through our brands and actions, and to create value and make a difference.”

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What Is a Mission Statement?

How a mission statement works, drafting a mission statement, displaying a mission statement.

  • Advantages and Disadvantages
  • Other Statements

The Bottom Line

  • Small Business
  • How to Start a Business

Mission Statement Explained: How It Works and Examples

need mission statement

Investopedia / Joules Garcia

A mission statement is used by a company to explain, in simple and concise terms, its purpose(s) for being. The statement is generally short, either a single sentence or a short paragraph.

Key Takeaways

  • A mission statement is used by a company to explain, in simple and concise terms, its purpose(s) for being.
  • It is usually one sentence or a short paragraph, explaining a company's culture, values, and ethics.
  • Mission statements serve several purposes, including motivating employees and reassuring investors of the company's future.
  • To craft a mission statement, consider how your company impacts customers, donors, investors, or your community and why you strive to help these parties.
  • A mission statement might slightly overlap other marketing content, but it is different from a vision statement, value statement, brand, or slogan.

Mission statements serve a dual purpose by helping employees remain focused on the tasks at hand, and encouraging them to find innovative ways of moving toward increasing their productivity with the eye to achieving company goals.

A company’s mission statement defines its culture, values, ethics, fundamental goals, and agenda. Furthermore, it defines how each of these applies to the company's stakeholders —its employees, distributors, suppliers, shareholders, and the community at large. These entities can use this statement to align their goals with that of the company.

The statement reveals what the company does, how it does it, and why it does it. Prospective investors may also refer to the mission statement to see if the values of the company align with theirs. For example, an ethical investor against tobacco products would probably not invest in a company whose mission is to be the largest global manufacturer of cigarettes.

It is not uncommon for large companies to spend many years and millions of dollars to develop and refine their mission statements. In some cases, mission statements eventually become household phrases.

Mission statements aren't just for small or large companies. Many successful individuals, professionals, and investors have taken the time to craft a personal mission statement. These personal mission statements often incorporate the financial, professional, spiritual, and relational aspects of life. This, in turn, helps an individual maintain a healthy work/life balance that increases their personal achievement in all of these areas.

While it may be difficult to narrow down the focus of your company in a single statement, here are some tips to help you write a good mission statement.

  • First, outline what your company does. This may be a good you produce or a service you provide to your customers —whatever makes your business run.
  • Next, describe the way in which your company does what it does. Instead of being technical—that's not the point here—think of what values go into the core of your business. Maybe you value quality, customer service, or being sustainable. Alternatively, you may foster creativity and innovation in your business. These are key points to outline in your mission statement.
  • Finally, include why you do what you do in your mission statement. This is key. It helps you stand out as a business, highlighting what sets you apart from the others in your industry. Remember to keep the mission statement short and to the point.

After you've drafted it, remember to look it over, edit it, and have someone else give it a once over. After you've approved it, you'll need to find a way to incorporate it wherever you can. In addition, be mindful to periodically review your mission statement. Although it's never ideal to constantly pivot your image and change your mission statement, your company may outgrow or shift directions resulting in the need of a new statement.

A company’s mission is its identity, and its vision is its journey to accomplishing its mission. A company should take as long as it needs to craft the right statement to describe its mission.

Once a mission statement is crafted, it's up to the company to make it publicly known. A mission statement only holds value if it is shared with existing and potential customers, vendors , donors, or employees.

Because a company's mission statement is often pretty short, it is easy to incorporate into marketing material. A mission statement should always be found somewhere on a company's website. In addition, it can also be used in marketing documents. A company may solicit employees to incorporate adding its mission statement as part of a company-wide standard e-mail signature block.

A mission statement is also a perfect "elevator pitch" sentence that key members of your company should know. Because it's so brief, it is easy to memorize. In addition, it's a perfect introduction for someone who has never heard of your company or wants to know more. Whether it's at a networking event, social gathering, or bus ride to work, a mission statement is an easy way to captivate a stranger's interest in your company should they ask what your company does.

Advantages and Disadvantages of Mission Statements

Companies can benefit from having a mission statement. First, it outlines a company's goals and position in the industry for its customers, competitors, and other stakeholders. It also helps the organization focus and stay on track to make the right decisions about its future.

Furthermore, the mission statement helps clarify a company's purpose. With a mission statement, a company's customers and investors can rest assured that the company is fully committed to achieving its goals and maintaining its values. It is also useful to guide and motivate employees, keeping them in line with the company's values.

Last, a mission statement adds validity to an organization. From the outside looking in, a mission statement demonstrates that a company has considered the big picture and the major goals it wants to accomplish. It demonstrates thoughtful leadership, reputability, and inspiration to potential investors, employees, or donors.

There are drawbacks to having a mission statement. Mission statements may sometimes be very lofty and far too unrealistic, which can distract employees from the company's goals. Management may become too distracted with high-level targets that shorter-term, necessary steps to get there become neglected.

Even though a mission statement is short and concise, it may take a lot of time and money to develop. The resources spent on a bad mission statement could be better spent elsewhere, creating an opportunity loss . The difficulty of crafting such a concise statement is many parties often have ideas, and there's not room for many of them. After the bulk of the work has been done, companies may struggle with "wordsmithing" or simply rearranging words instead of trying to generate value.

Last, by publicly announcing to the world the company's mission, some people on the outside (or even the inside) may disagree with the mission. In the examples below, some individuals may be skeptical of alternative sources of energy and may be scared away when learning of Tesla's mission statement. A mission statement doesn't give much opportunity for a rebuttal to clarify or further explain what a company is all about.

A mission statement is not required, though it may be a grant application for a nonprofit or asked for by an interested investor of a company.

Mission Statement Examples

Mission statements vary considerably from company to company. The following examples are the mission statements of some of the trending companies as of 2022:

  • Nike ( NKE ): "To bring inspiration and innovation to every athlete* in the world."
  • Walmart ( WMT ): "We save people money so they can live better."
  • Starbucks ( SBUX ): "With every cup, with every conversation, with every community - We nurture the limitless possibilities of human connection."
  • Tesla ( TSLA ): "To accelerate the world's transition to sustainable energy."
  • JP Morgan ( JPM ): "We aim to be the most respected financial services firm in the world."

Mission Statements vs. Other Statements

A mission statement is often confused or grouped with other types of organizational statements. Here are some other types of content and how they vary from a mission statement.

Mission Statement vs. Vision Statement

A company’s mission statement differs from its vision statement. While the mission statement remains unchanged for the most part and represents who the company is or aspires to be for the entirety of its existence, the vision statement can change. The latter outlines what the company needs to do to remain the way it has presented itself to be. In effect, a company’s mission is its identity, and the vision is its journey to accomplishing its mission.

Mission Statement vs. Value Statement

A company's value statement is also centered around a company's core principles and philosophy. However, it is more direct in guiding how decisions will be made and what will impact the daily culture of the organization. A value statement often includes actionable direction such as "taking ownership", "acting ethically", "doing what is right", or "being transparent." Whereas a mission statement describes the highest level of purpose, a vision statement starts to describe how that purpose will be achieved.

Mission Statement vs. Company Goals

A company's goals or business plan may be publicly disclosed or kept private/internal. In general, a company's goals are often even more specific, potentially referring to specific business lines, growth percentages, geographical regions, or new initiatives. While a mission statement often does not mention a specific aspect of the business, company goals are often measurable relating to departments or products so a company can track progress. A company's mission statement should drive the goals that are set.

Mission Statement vs. Brand

A brand is an suite of elements that encompasses a company's identity. This includes its marketing materials, engagement in community events, reviews from current and former employees, and its logo presence. A company's brand is also shaped by its mission statement. Though a small component, a mission statement helps customers, employees, and investors form an opinion of a company.

Mission Statement vs. Slogan

A slogan is a very brief, often memorable phrase that people primarily outside of your company can remember. Utter a great slogan such as "Just Do It" can invoke memories, commercials, logos, brand ambassadors, and emotions through a successful ad campaign . Although a mission statement is brief, it is longer and relatively more detailed compared to a slogan. A mission statement isn't meant to necessarily be catchy; it's meant to be informative and useful for guiding high-level decisions. Alternatively, a slogan is a very pointed marketing phrase used to be memorable even if it is less informative.

A mission statement is a brief description of the overarching meaning of the company or nonprofit. A mission statement does not explain what a company does or how it does it. It attempts to succinctly explain why a company exists and what its purpose is.

What Is an Example of a Mission Statement?

Microsoft's mission statement is: "Our mission is to empower every person and every organization on the planet to achieve more."

What Is in a Good Mission Statement?

A good mission statement is concise. It should be limited to one sentence, though it shouldn't be too limiting as it should encompass the entire company's purpose. A good mission statement also focuses on the long-term goal it wishes to deliver to customers.

How Do You Write a Mission Statement?

There's no single best way to come up with a mission statement. In general, the mission statement writing process should start with considering what a business does for the customers, employees, and general public. It's often best to begin by collecting more content than needed, then later refining the mission statement into a single sentence.

One method of brainstorming ideas of a mission statement is to think about personal experiences from the company. This could also include soliciting ideas or memories from employees. Instead of focusing directly on the narrow business element of your company, embrace the broader aspect. For example, Microsoft did not craft its mission statement around delivering Windows '98. Rather, it crafted its mission statement around the possibilities it presented through its product.

A mission statement is a simple and brief description that encompasses the purpose of a company defining its culture, goals, and values. It helps customers, employees, and investors have a clear vision of the company's top priorities. A good mission statement can also motivate employees and help them stay focused, as well as reassure investors of the company's future.


Walmart. " History ."

Starbucks. " Message from Starbucks ceo: A Revitalized Mission for Our Limitless Future ."

Tesla. " About Tesla ."

JP Morgan. " About Us ."

Microsoft. " About Us. "

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Mission statements, what is a mission statement.

Your mission clearly states why your organization exists. A company’s mission statement helps clearly articulate your core purpose. It is the summation of your organization’s core reason for being, answering the question, “Why are we here?” A mission needs to boldly state why you exist, and what impact you hope your organization has on the world. The best mission statements clearly express these things to your customers in a way that resonates and engages with them.

When developing your strategic plan, it is important to not overlook the foundation of your plan, including your mission statement. Every organization should have one! Crafting a mission statement may be challenging at first, but with the help of our guide, you’ll be well on your way to making your own great mission statement!

Free Canvas & Guide to Creating a Mission Statement

Whether you’re writing a new mission statement or revisiting your old one as part of a strategic planning process, we’ve created a canvas you can use to create a mission statement that inspires your team. Get started on creating your mission statement today, and download our guide for free!

Why Are Mission Statements Important in Strategic Planning?

A good mission statement is a foundational element in any strategic plan because it helps define your organization’s core purpose, serving as a vantage point from which to look down the road. Combined with your vision statement , it helps define why your organization exists and what you stand for.

Mission statements are sometimes confused and grouped with different kinds of foundational statements or forgotten about entirely. Some of the common planning elements that mission statements get mixed up with are vision statements and value statements.

All three are closely linked but serve entirely different functions and roles in your strategic framework. Below, we explain how the vision and values elements compare against a mission statement, and how they can all be used together to complement your mission statement for a strong foundation to your strategic plan.

Mission Statements Versus Vision Statements – The Differences

While a company’s future vision statement describes the organization’s future state, the mission directly relates to the vision by articulating the greater reason why that vision matters. A powerful mission keeps the organization on track and rallies around the direction the organization is headed. Learn how to write your mission statement here .

Mission Statement – Why You Exist

  • States why your organization exists and articulates your core purpose.
  • Written in the present tense.
  • Helps define the area where you play.

Vision Statement – Where You’re Going

  • States your organization’s bold vision for the future and why that is important.
  • Written in a future tense.
  • Helps create the roadmap for the future.
Pro Tip: Language Matters. We always recommend mission statements be written in present tense using concrete language. Writing in present tense allows your mission to be easily deciphered from your vision statement, which is written in future tense . Solid language leaves little room for interpretation of what exactly your mission statement means.

How Your Vision and Mission Statement Informs & Creates Strategy

Mission and vision statements are really two sides of the same coin. Your mission statement tells them where you are and why you exist, while your vision statement describes your desired future state or aspirational impact.

These two elements combine to inform and create your strategy, which is your plan for how to overcome your current and potential future competitors. The mission and vision are essentially your corporate aspirations, and your strategy is your meticulous plan for achieving it. Because these two statements used in tandem define why you exist now and what you aspire to offer in the future, this can make it easier to pinpoint your unique value proposition within the market.

A vision statement also helps you outline the actions and steps you need to take to make your vision a reality. If you can anchor your plan to your mission and vision, you’ll never lose your direction, even if you must pivot your strategy periodically to respond to different market or environmental conditions and customer feedback.

Mission Statement Versus Core Values Statement

As we’ve stated earlier, a business’s mission statement is all about defining the company’s purpose and objectives. It’s a concise statement that outlines what the business is trying to achieve and how it aims to achieve it.

A value statement , on the other hand, is focused on the core values and beliefs that are central to the organization’s culture. While these statements may serve different purposes, they are not in opposition of one another. Ideally, mission and values statements should be created in tandem, as they complement each other quite well.

For example, an organization’s mission statement may be focused on growth and expansion, while its values might include ideals such as honesty and fairness. By combining these two statements, you get a clear picture of what the organization hopes to achieve and how it aims to do so, while also highlighting the values it holds dear.

Mission Statements – Why You Exist

  • Are usually written in the present tense.

Values Statements – How You’ll Live Out Your Mission

  • Clarifies what your organization stands for, what it believes in, and how you expect your team to behave.
  • Are typically written in present tense.

How Your Mission and Value Statements Complement Each Other

Value statements are the guiding principles your organization has chosen to live by, which give direction to the company culture and behaviors. Core values help businesses remain true to their mission and purpose by providing a framework for decision-making and actions.

A mission statement provides a sense of direction, whereas values give employees a sense of pride and purpose in working to achieve that mission. So, while your mission statement helps to guide the direction of your company, your value statement creates the behaviors that keep you in line with your mission.

Together, these statements complement one another and form a solid foundation for any successful organization. The mission statement outlines the company’s primary objectives, while the core values ensure that the company is meeting its goals the right way. By aligning a organization’s mission statement with its core values, everyone involved in the company, from the management down to the customers, can easily understand its objectives and what it stands for.

Mistakes to Avoid When Drafting Your Mission Statement

Crafting the perfect mission statement can be challenging and potentially lead to pitfalls when not approached carefully. Here are some mistakes to avoid when creating a mission statement:

Being Too Vague or Generic

It’s important to make sure you’re writing a mission statement that is unique to your organization and sets you apart from your competitors. Avoid generic and bland statements like “highest standards” or “quality customer service delivered.” Instead, explain what those statements would mean in the context of your organization.

Pro Tip: You may also want to avoid phrases that feel particularly jargon-y or industry specific. Your mission statement is meant to be public-facing, so ensure that your mission statement is understandable to the general public.

Focusing Solely on Profits

We get it. Of course, we all want to make money and ensure that our business or organization is successful and turning a profit. But is that really what your mission is? Your mission should, ideally, be impact driven. Think about the needs you identified that needed to be fulfilled that inspired you to start your organization in the first place. That’s what your mission statement should stem from.

Forgetting to Consider Stakeholder Input

Unless you’re running a one-person operation, your team and stakeholders should have input in the mission. Interview or conduct surveys with your employees to gain their insight and opinions. You can then elect a smaller, more central committee to come together and find consensus on common themes and craft your mission statement from there.

Neglecting to Update the Mission Statement as the Organization Evolves

Your mission statement needs to reflect your organization’s purpose, above all else. Although you wouldn’t change your mission statement yearly or even bi-yearly, don’t be afraid to update or make tweaks on your mission statement. If your organization grows or changes to the point where your original mission statement doesn’t quite fit anymore, don’t be afraid to update!

Not Reflecting Your Company’s Values

This should go without saying, but a mission statement should clearly express and reflect your organization’s values and purpose in a way that resonates with your team and your customers. Make sure your mission statement describes and accurately reflects your company’s identity.

By being mindful of these potential missteps, your organization can create a mission statement that accurately reflects your values and goals while inspiring your team and community.

What Makes Mission Statements Powerful?

Mission statements help your entire organization clearly understand its core purpose and why you do what you do. As a leader, it’s important to have clarity and a cohesive understanding of why your organization exists. Great leadership requires connecting your organization’s core purpose and vision of the future to your team’s day-to-day activities.

As leaders, we are put under a lot of undue stress to generate a perfect, short, sing-songy mission statement. The result is meaningless drivel, leaving everyone irritated and underwhelmed. The goal is to bring inspiration and innovation to the company for the long term. Don’t let being pragmatic get in the way of this important stage of building a strong foundation of consensus for the organization.

Mission Statement

Video Transcript – Video Title XYZ

Hi, my name is Erica Olsen.

Today’s whiteboard session is on how to write a mission statement. Mission statements are foundational to any strategic plan. You normally build one after you develop your SWOT. And before you go into the rest of your planning process, it’s foundational because it answers the question, “Why do we exist.”

It clearly explains the space that we play in what’s in and what’s out of what we do. And it’s not where we’re going, which is vision. So, let’s break it down.

We’ll use this example to explain the components of a mission statement. We’ll use this checklist to talk about what makes a good mission statement. And we’ll walk through a simple process to create yours.

So let’s jump in.

The example we have up here is Google’s. And we love using Google’s Google’s examples because they’re, they’re great. And why not borrow from the best.

So, starting with our mission, I like to start with our mission, because it gives us a place to go and keeps us thinking about mission, you might get rid of it later, but start it there. It has a verb with present tense to organize. We explain what we do organize the world’s information for whom, in this case, the world?

And what’s the benefit to us existing, what’s the benefit to the world to make information universally accessible, and useful? Really straightforward. We know mission statements are not that easy to write. So, here’s a checklist to make sure that yours is great.

Starting with, it needs to be original. This is really clearly original to Google; they didn’t rip it off from somebody else. It doesn’t sound like anybody else’s mission statement. It sounds like Google’s mission statement. So, make sure yours is original.

Connect with staff, a great mission statement. And you know, yours is great when every single staff member wakes up in the morning and knows that their purpose and the reason, they come to work every day is expressed in your mission statement.

And to do that, it needs to be memorable. Memorable means short and concise. And of course, that’s the balance to strike with a great mission statement. So, here’s your litmus test. It needs to fit on a t shirt, and your staff would wear it that achieves those two goals, you know, you’ve got a great mission statement.

So how do you write one, sometimes it can be hard. So it’s great to get input or ideas from your organization. So, gather staff input, if you’d like via survey, or maybe focus groups, take all that information, synthesize it down and create a couple of versions, you can do it yourself or use one of those folks in your organization who loves to copyright and have them write a couple of different versions.

Take those versions and either have your planning team pick one or put them out to your organization and have people vote on them. So that simple process will help you not go in all kinds of different directions and spend forever doing mission statement development.

With that, I hope this helps you write yours. Thanks for tuning in.

If time isn’t dedicated to articulating your mission on the front-end before developing strategy, the result will likely be goals and objectives without a crystal-clear strategic direction.

A Good Mission Statement the Following Elements:

  • Label: We like to start with “Our mission…”
  • Verb: Use an action verb in the present tense.
  • For Whom: Describe who you do it for.
  • Result: What is the result or benefit of your work?
  • What You Do: Briefly state what you do and how.

Mission Statements Answer At least One of These Core Questions

What is our organization’s reason for existing.

A mission helps clearly articulate your organization’s reason for existing. At the absolute minimum, your mission statement should answer this question above all else: What’s your core purpose?

Example: “LinkedIn – To connect the world’s professionals to make them more productive and successful.”

Why Is It Special to Work for This Organization?

The best way to answer this question is to connect to the heart of your employees, customers, or the population you serve. Be compelling, and let people understand and connect with your core purpose. How does your reason for existing impact people in a special way, or why do your employees show up to work every day?

Example: “Tesla – To accelerate the world’s transition to sustainable energy.”

What Is Our Business and What Are We Trying to Accomplish on Behalf of Whom?

Some mission statements benefit from clearly stating who benefits from your business, or what you’re setting out to accomplish on behalf of whom. Who does your purpose impact the most and why?

Example: “Google’s mission is to organize the world’s information and make it universally accessible and useful.”

More mission statement examples can be found here.

Checklist for Good Mission Statements

When evaluating the quality of your current or newly drafted mission statement, it’s important your company’s mission statement meets these four simple criteria:

  • Your Mission Must Be Foundational: It clearly states why your organization or business exists.
  • It’s Original: It’s unique to your organization. If you were to read the mission statements of all the organizations in your industry, yours would be different than your competition.
  • It’s Memorable: Memorable = motivating to employees, prospective employees and customers.
  • It Fits on a T-Shirt: Peter Drucker famously advised that your mission statement should be short and compelling enough to fit on a t-shirt your staff would actually wear.

Other Mission Statement Tips

If you are refreshing your mission statement, complete your swot first.

Mission statements should be developed after completing the SWOT analysis , and before going into the rest of the planning process. This allows your team to be grounded and in alignment with where your organization is today and what the organization’s strengths and contributions are.

The mission statement motivates and inspires staff. Every single staff member knows that their purpose is defined in the mission statement. (e.g. Starbucks’ mission: To inspire and nurture the human spirit — one person, one cup and one neighborhood at a time.)

A Great Mission Statement Can Be Easily Recited at a Party

Develop the mission statement on a “party level”—it can quickly and briefly be understood by people at a party or on an airplane. The statement gives a profoundly simple focus for everything the team does as an organization. (e.g. Marine Stewardship Council’s mission: To safeguard the world’s seafood supply by promoting the best environmental choices.)

Now that you’ve finished your mission statement, writing your core values and vision is up next.

Get Started on Creating Your Mission Statement

Mission Statement FAQs

What questions do you need to answer to create a mission statement?

Answering these three questions will help create a mission statement:

  • What is our organization’s reason for existing?
  • Why is it special to work for this organization?
  • What is our business and what are we trying to accomplish on behalf of whom?

What are the 5 elements of a mission statement?

The five parts of a mission statement are Label + Verb in Present Tense + Who You Serve + Result You Wish to Achieve or Reason for Existing + What You Do

What is a mission statement?

The definition of a mission statement is a concise description of your organization’s core purpose, answering the question, “why do we exist?”. A mission needs to boldly state why you exist, and why you do what you do. The best mission statements express your core purpose and why you exist with clarity.

How are mission statements and vision statements different?

A mission statement defines why your organization exists. A vision statement expresses where your organization is going in the future. They work together to express your reason for existing and how you’re setting out to change the world.

How do you know if you have a good mission statement?

Patrick Lencioni said that a mission statement should be able to fit on a t-shirt, and that your staff would want to wear that t-shirt.

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31 Mission Statement Examples That Define Companies and Inspire Customers

need mission statement

Some skeptics are eager to criticize mission statements. They see them as generic and platitudinous , another startup box that founders need to check.

 Turns out, though, a mission statement’s success depends on how it’s written.

What Is a Mission Statement?

In his influential 1998 research article , consultant and business professor Chris Bart found “a significant and positive correlation” between organizational performance and mission statements when managers were satisfied with those statements . He also found a correlation between performance and the process used to develop statements. Simply having a mission statement was a non-factor, but one created with real buy-in delivered the goods.

Related Reading Tips for Effective Business Storytelling

Mission Statement Examples

Later, we’ll tease out what exactly makes a mission statement effective and explore tips for writing one. But first, here are some examples to fuel your inspiration.

  • Apple: “To bring the best user experience to customers through innovative hardware, software and services.”
  • Procter & Gamble: “To provide branded products and services of superior quality and value that improve the lives of the world’s consumers, now and for generations to come.”
  • Reddit: “To bring community and belonging to everyone in the world.”
  • Nike: “To bring inspiration and innovation to every athlete in the world. If you have a body, you are an athlete.”

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Mission statement:  “For over a decade, we’ve been building tech for food people, so restaurant owners can save money, staff members can save time, and diners can order better. Because when restaurants thrive, they can keep serving food that gives your community its unique flavor. We want to keep it that way.”

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Mission statement: “Bringing joy to others one game at a time.”

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Mission statement:  “We empower everyday people to move forward on the path to a better financial future.”

First Entertainment Credit Union

Mission statement:  “We build lifelong financial relationships with the people in entertainment based on a deep understanding of how they live and work.”

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Mission statement: “Our mission is to rebuild the infrastructure of the travel industry in order to bring freedom, simplicity, and trust to travelers everywhere. We are bringing change to an industry that has been held back by outdated technology and complicated financial incentives that solve for the needs of middlemen instead of providing the best experience to users. Travel matters when communication is essential to building trust, commitment, and a shared sense of purpose. In essence, business travel is a necessity any time success depends on the strength of human connections.”

PatientPoint Logo


Mission statement:  “ PatientPoint is on a mission to make every doctor-patient engagement better, and that goal is at the core of everything we do. We are the patient engagement platform for every point of care. Our digital solutions impact 750 million patient visits every year, helping drive better health outcomes that enable people to live longer, healthier lives.”

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Mission Statement:  “At Trupanion , we’re on a mission to help loving, responsible pet owners budget and care for their pets.”

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Mission Statement :  “We’re on a mission to simplify the complexities of payments to help you grow.”

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Mission Statement : “Our mission is to bring the best user experience to customers through innovative hardware, software and services.”

Asana logo

Mission Statement : “To help humanity thrive by enabling the world's teams to work together effortlessly.”

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Mission Statement : “To be the most trusted and convenient destination for pet parents (and partners), everywhere.”

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Mission Statement : “Our mission is to increase economic freedom in the world. Everyone deserves access to financial services that can help empower them to create a better life for themselves and their families. If the world economy ran on a common set of standards that could not be manipulated by any company or country, the world would be a more fair and free place, and human progress would accelerate.”

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Mission Statement : “DoorDash is a technology company that connects people with the best of their neighborhoods across the US, Canada, Australia, Japan, and Germany. We enable local businesses to meet consumers’ needs of ease and convenience, and, in turn, generate new ways for people to earn, work, and live. By building the last-mile logistics infrastructure for local commerce, we’re fulfilling our mission to grow and empower local economies.”

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Mission Statement : “Our mission is to design a more enlightened way of working. Dropbox helps people be organized, stay focused and get in sync with their teams.”

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Bright Horizons

Mission Statement :  “Dedicated to the highest quality education and care; making a lasting difference, one child, one student, one teacher, one family, and one employer at a time.”

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EFFECT Photonics

Mission Statement : “To interconnect humanity through fast, affordable, sustainable, and effective communication technologies.”

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Mission Statement:  “Our mission is to build the most popular car subscription platform. Our aim is to help anyone who loves driving a car of their own but fears the struggle, commitment, and intransparent costs associated with ownership to get behind the wheel.”

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Mission Statement : “The Fivetran mission is to make access to data as simple and reliable as electricity. The invention of the lightbulb spawned generations to change the world through electricity, creating millions of new products, devices and services. We’re empowering future ‘Thomas Edison’s’ to transform the way the world makes decisions through our always-on access to accurate data. This helps drive better data-driven decisions in pursuits like discovering new drugs, serving humanity in ways big and small (think: banking the underbanked, keeping hospital records up to date, and more!), and enabling social good organizations to do what they do best by improving lives everywhere.”

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Mission Statement : “It is GitLab’s mission to make it so that everyone can contribute. When everyone can contribute, users become contributors and we greatly increase the rate of innovation.”

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Intel Corporation

Mission Statement : “We create world-changing technology that improves the life of every person on the planet.”

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Mission Statement : “Our mission is to empower every person and every organization on the planet to achieve more.”

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Mission Statement : “Our mission is to ensure the Internet is a global public resource, open and accessible to all. An Internet that truly puts people first, where individuals can shape their own experience and are empowered, safe and independent.”

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Mission Statement : “To be the premier content provider for television and digital platforms, spanning all television.”

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Mission Statement : “To bring inspiration and innovation to every athlete* in the world.

*If you have a body, you are an athlete.”

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The Pokémon Company International

Mission Statement : “At Pokémon, our mission is to become an entertainment leader and bring the fun of Pokémon to people around the world!”

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Procter & Gamble

Mission Statement : “We will provide branded products and services of superior quality and value that improve the lives of the world’s consumers, now and for generations to come. As a result, consumers will reward us with leadership sales, profit and value creation, allowing our people, our shareholders and the communities in which we live and work to prosper.”

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Mission Statement : “Our mission is to bring community and belonging to everyone in the world.”

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Mission Statement : “We help people achieve independence by making it easier to start, run, and grow a business. We believe the future of commerce has more voices, not fewer, so we’re reducing the barriers to business ownership to make commerce better for everyone.”

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Mission Statement : “At Smartsheet, our mission is to empower anyone to drive meaningful change — for themselves, their businesses and even for the world.”

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Warby Parker

Mission Statement : “To inspire and impact the world with vision, purpose, and style.”

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Mission Statement : “We’re empowering everyone to create for the web — and leading impactful, fulfilling lives while we do it.”

How to Write a Mission Statement

When it comes time to draft your company’s mission statement, consider the following:

Tips for Writing a Mission Statement

  • Make it simple, aspirational and memorable.
  • Direct it toward stakeholders, but don’t prioritize shareholders.
  • Keep employees — current and future — top of mind.
  • Avoid saying you’re “the best.”
  • Leave room for the mission to evolve.

Make it Simple, Aspirational and Memorable

A successful mission statement has three important traits, according to Jeffrey Abrahams, author of 101 Mission Statements From Top Companies . They are simplicity, aspiration and memorability.

There’s no magic word count, but experts agree that concision is best. Abrahams recommends aiming for a single-sentence statement. “That has greater impact and can be communicated easily, both within the company and to the target audience,” he said.

Bart, meanwhile, recommends capping at around 70 words. And Inés Alegre, a professor at the business school of the University of Navarra who led a 2018 review of mission-statement research, told Built In that three sentences or so is appropriate.

Your precise mileage may vary, but the “KISS” recommendation put forward by Bart in his 1998 paper still seems appropriate: Keep it simple and straightforward.

It’s common to find an organization’s mission statement posted on an “About” page, but it doesn’t have to be merely descriptive; incorporate some ambition, Abrahams suggested. He invoked Microsoft’s statement: “Our mission is to empower every person and every organization on the planet to achieve more.”


Action verbs, wariness of jargon and bizspeak — these are a CEO’s allies when drafting a statement. It should be organization-specific, too. 

“If the mission statement could be used by a number of companies, especially competitors, it’s not going to be either memorable or serve the company very well,” said Abrahams. “You want it to be distinctive.”

Direct It Toward Stakeholders

“Missions describe why an organization exists, but in particular, they should describe the relationships that the organization wants to have with the stakeholders upon whom it depends for survival, growth and sustainability,” Bart said.

According to him, an effective mission statement should at least speak to two audiences: customers and employees. He cited Southwest Airlines as an illustrative example:

“The mission of Southwest Airlines is dedication to the highest quality of customer service delivered with a sense of warmth, friendliness, individual pride and company spirit.   To our employees: We are committed to provide our employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, employees will be provided the same concern, respect and caring attitude within the organization that they are expected to share externally with every Southwest customer.”

In addition to customers and employees, a strong statement will also often address shareholders and the community at large, Bart said. Here’s one he helped draft for a casino resort that directly targets all four groups:

“Our mission is to provide every guest with a ‘blow away experience’ that is inspired by a celebration of the sea and the myth of a lost civilization. We accomplish this by bringing the myth of Atlantis to life by offering warm, positive, engaging service.   At Atlantis, we are a team of individuals who are passionate and committed in everything that we do. We continuously strive for perfection. We are proud to work at Atlantis because we are a caring and learning organization, which rewards accomplishment and promotes teamwork, respect and innovation.   At Atlantis, we are the pride of our community while providing enduring value for our shareholders. When Atlantis succeeds, we succeed as individuals, and we contribute to the success of the Bahamas.”

… But Avoid Prioritizing Shareholders

It may be more obvious today — after the rise of sustainable investing , office-perk culture that caters to employee happiness and the fact that we’re in the midst of a job seekers’ market — but the thrust of the mission can’t simply be shareholder yield.

Statements that center the returns of the investor class will align approximately zero employees to an organization’s mission. “Shareholder value was the typical mission in the nineties — not anymore,” said Alegre.

One possible symptom of such misalignment? Jargon creep. “When buzzwords and platitudes happen, they usually happen when the focus of the company moves from customer to shareholder,” wrote entrepreneur and Built In expert contributor Joe Procopio.

Read Next 3 Reasons to Prioritize Mission Over Profit in Tech

Resist the Superlatives

As mentioned, mission statements should have an air of the aspirational. But, especially in this era of superlative fatigue , beware of “the biggest,” “the boldest” and “the best.” They’ll inspire more shrugs than hearts, especially when unsupported.

“When a company says its mission statement is to be the best [category here] company in the world — the best steel company in the world or the best clothing company in the world, it’s too general,” said Abrahams. “It needs to be backed up by strongly worded core values, a vision, and guiding principles and beliefs.”

Think of It as a Management Tool

Even though mission statements address multiple audiences, they shouldn’t pretend to think each audience is listening with equal attention.

“There’s a question of prioritization of stakeholders — is it the clients, employees, suppliers, investors? You probably cannot satisfy all at the same level,” said Alegre.

That begs a question: Should companies think of mission statements more as an internal compass for culture and strategy, or an external branding — or even recruiting — element? That is, are they management or marketing? 

“My answer is yes,” said Abrahams. 

Ideally, it can serve as both, experts told Built In, but it should be considered first and foremost a management tool. (Indeed, most research on the topic is published in management, not marketing, journals.) “My impression is that it’s much more useful as an internal alignment tool than external branding,” said Alegre.

Think of the statement primarily as something for employees, Bart said, a true north against which the workforce can always orient itself.

Reinforce the Mission Statement in All Your Communications

Once the statement is finalized, think of it as a muscle: Exercise it often to prevent it from losing definition. Reference the mission during onboardings, training, team meetings, board reviews of key projects and wherever else reinforcement makes sense. Post it on your website, of course, but also your wall. “I work in a business school where the first thing you see after the entrance is the mission,” Alegre said.

Mission statements are especially important during times of uncertainty, such as early in an organization’s life or during growth pushes, Alegre said. Still, lean on them in times of greater stability, too. That provides room for the mission to organically evolve.

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23 mission statement examples (and how to create your own)

Hero image with an icon representing a mission statement

When I was job hunting, the first thing I would scope out on a company's website was its mission statement. Not only would it tell me what the company did, but it would also highlight the company's values, so I could sniff out any red flags pretty quickly.

But your mission statement isn't just for attracting talent: your company's mission statement can be the difference between attracting a large set of loyal customers or people telling their friends to avoid supporting you at all costs. 

I've compiled a list of great mission statement examples that exhibit an understanding of their target audience—and their own brand. These examples come from companies I've loved for a long time and from others I fell in love with from perusing loads of brand pages.

Table of contents:

How to write a mission statement

23 mission statement examples done right, what is a mission statement.

A mission statement is a short statement that captures the essence of an organization's existence, including its values and goals. It's like the superhero origin story of the business world, with fewer radioactive spiders and more buzzwords.

Its purpose is to serve as a guiding principle, providing direction and clarity for your company's actions and decisions. In just a few sentences, a mission statement answers what you do, why you do it, and who you do it for.

A great mission statement includes the following elements: 

Clarity and conciseness. Leave jargon for internal meetings. Straightforward language lets stakeholders quickly understand and remember what your company stands for.

Acknowledgment of audience challenges. A great mission statement articulates how the organization plans to meet the needs of its customers and employees.

Summary of goals, purpose, and values. These key elements unify and align employees toward a common objective and a shared understanding of an organization's core identity. In this scenario, goals are what you want to accomplish, purpose is why you exist, and values are what you believe in.

Distinction from competitors. This is your chance to quickly explain what makes you different and better than your competitors. 

Who is a mission statement for?

When creating your mission statement, you should be speaking to the following relevant audiences and their needs:

Company leaders. A mission statement is a north star that helps leaders define strategy and make decisions.

Employees and contributors. The values and goals outlined will point all your employees in the same direction, giving them core tenets to keep in mind with their work.

Potential candidates. You're conveying the kind of business you are to potential employees, so they know what you stand for and whether or not you have shared values.

Customers. Your mission statement expresses what's unique about your business to prospective customers and tells them why they should buy from you.

Five illustrations of a diamond, a projector, mountains with a flag, and olympic podium representing what makes a great mission statement

Mission statement vs. vision statement

It's easy to confuse mission statements and vision statements because they're both important parts of the strategic planning process for a business, but they serve totally different purposes. 

A mission statement explains "What do we do?" 

A vision statement explains "Where do we want to go ?" 

Imagine a mission statement as the foundation of your company, and the vision statement as the blueprint for the rest of the build.

How do you possibly encapsulate everything your business does in just 1-2 lines? You can't. But you can do your best. Here's how you should go about writing a mission statement, step by step.

Connect with stakeholders. Chat with executives, customers, and investors and ask them to explain what your company does in their own words. 

List out your core values . Write down and define everything your company stands for in one place.

Consider your audience. Look through any market research or interviews you have from your target audience to identify their needs that your company exists to meet.

Write a rough draft. Take your stakeholder notes, values, and target audience research, and smash them all together in a rough draft. Don't worry about length at this point, just try to connect the dots.

Edit for conciseness. Refine that rough draft into a more succinct statement of what your company does and why , keeping your audience in mind.

Seek feedback. Present your draft to stakeholders, and ask for feedback. This will probably be a long (and potentially painful) process. It might help to include your notes on how you came up with your final product.

Revise. Address the edits you receive, keeping your values, goals, purpose, and audience in mind. Don't lose sight of your research just because Dave from sales thinks it should have more "zing." 

Communicate and integrate. Once you have a final product, it's time to push it out internally and externally and take a nice big sigh of relief.

Eight steps to write a mission statement in a circular pattern with icons for each: connect with stakeholders, list core values, consider your audience, write a rough draft, edit for conciseness, seek feedback, revise, and communicate and integrate.

For some inspiration before you write your own mission statement, here are some examples from companies doing great things (with great mission statements to guide them).

1. Passionfruit

"To create inclusive clothing and accessories that enable you to show your pride all year round while giving back to our community."

While some companies only create clothing that celebrates the LGBTQ+ community during Pride Month, Passionfruit makes it a yearlong commitment. It's also not a company mindlessly slapping rainbows on stuff—this is clothing designed by Queer people for Queer people, which is clear in the mission statement with the simple phrase "our community." 

In one sentence, Passionfruit masterfully conveys its what , why , and who . What? "Create inclusive clothing and accessories." Why? "To enable you to show your pride all year round and give back." Who? "Our community."

Passionfruit's mission statement with the who, what, and why identified.

Better yet, "giving back" isn't just a fluffy marketing phrase. Passionfruit donates a portion of its profits to The Trevor Project, a nonprofit that provides counseling and support to young Queer people.

Call to action from the Passionfruit site on a purple background that says, "Being proud shouldn't be an annual affair. Help provide counselling to the LGBTQ+ community by wearing your pride with us, all year round."

A what, why, who methodology doesn't have to sound methodical. 

A mission statement shouldn't have empty promises—be sure to follow through.

" To awaken the potential of a well-rested world"

Casper's mission statement is almost as good as their pillows (I own four). By setting out to solve its target audience's common challenge of getting crappy sleep, Casper immediately connects to the customer in its mission statement. 

Even in its action verb choice, "awaken," it's clear that this company knows its unique value proposition . The brand could have chosen a generic action verb, but instead, it chose one related to its industry and brand for a greater impact.

An image of a man's hand pressing down on foam mattress material with the text: "For the love of sleep. From disrupting the mattress industry to innovating new technology that helps you rest uninterrupted, everything we do at Casper is for the love of sleep." The CTA button says "Explore Casper Labs."

Switch out the action verb in your mission statement for something related to your industry to stand out. 

Incorporate your brand voice for a mission statement that aligns with the rest of your marketing materials.

Don't say more than you need to—you can count the words for this one on two hands.

3. Magic Spoon

"To transform the cereal industry by building a new category of nutritious and flavorful cereal." 

Finding healthy breakfasts that don't take five hours to meal prep has been one of the biggest cruxes of my adult life. The people at Magic Spoon apparently had the same problem and created healthy cereal options. You're telling me I can get in some protein and avoid a sugar crash in the afternoon? Sold.

The statement's biggest strength is its clear and specific language. They could have said, "We make healthy cereal." But instead, they said they've built a " new category of nutritious and flavorful cereal." 

That word choice lets you know that this product didn't exist before Magic Spoon, and the nutritional value doesn't compromise the flavor. You get all that from one little sentence.

A screenshot of the Magic Spoon website, with a person's hand grabbing a Magic Spoon cereal box, with the text: "High protein cereal to power your days."

Clearly define your brand's niche—the more specific you can get about what you do, the better.

Be mindful of your word choice, so you can pack a punch in just one sentence.

4. Dunkin'

" We strive to keep you at your best, and we remain loyal to you, your tastes and your time."

Dunkin' keeps its mission statement customer-centric with "you" and "your" language. It gives a personable feel without actually being personalized at all. At the same time, Dunkin' stays true to its value and brand identity of valuing the customer's time.

You'll notice Dunkin' doesn't say anything about coffee or donuts. The closest they get to hinting at the products they serve is the verb "tastes." Because Dunkin' is a household name brand, it doesn't need to use precious space in its mission statement explicitly explaining the what of its brand. Instead, Dunkin' can focus on selling the why and who . 

A screenshot of the About page on the Dunkin website and its mission statement: "Everything we do is about you. From chefs who create exciting new flavors, to crew members who know exactly how you want your drink-we prioritize what you need to get you on your way. We strive to keep you at your best, and we remain loyal to you your tastes and your time. That's what America runs on."

Stay true to your brand's existing values.

Make your audience feel seen with "you" and "your" language.

"Make work life simpler, more pleasant and more productive."

Other than needing an Oxford comma, Slack's mission statement hits all the right points. It has a clear purpose, and it uses aspirational language like "simpler," "more pleasant," and "more productive," which makes sense for a workplace audience.

And if you think those three aspirational elements couldn't possibly encompass an entire company's goals and values—think again. By recognizing that these elements are interconnected and that improving one aspect can positively impact others, Slack demonstrates a holistic understanding of the complexities of work and, as a result, the complexities of its audience.

Beige background with a purple shape on the left and a green shape on the right and Slack's tagline: "Make work life simpler, more pleasant and more productive."

A short mission statement doesn't have to miss any vital information—it should just mean you're getting to the meat of it quicker.

Take the challenges your audience faces and flip them into positive solution words. If "complex systems" is the problem, the word "simplicity" should be in your statement. 

6. Caterpillar

"We help our customers build a better, more sustainable world."

Caterpillar's mission statement serves as a source of inspiration for its employees while simultaneously demonstrating the value it provides to its customers. 

The broad scope works well here because Caterpillar couldn't possibly list the ways it builds "a better, more sustainable world" in one sentence. Instead, it paints a picture larger than just construction equipment—one that extends to economic, social, and environmental factors. And if you look deeper into the company's infrastructure and restoration work, you'll see that this brand is more than machinery. 

Four rectangles that describe Caterpillar's mission with photos for each: improving, powering, restoring, and inspiring

Focus on your company's "why," not just the product you sell.

Speak to your customers and your employees in your mission statement, as it guides both groups.

7. Stanley 1913

"We're built on invention, innovation and inspiration with a timeless spirit that complements your wild imagination."

Yes, Stanley is more than just the new water bottle trend. And yes, I own two of those 40 oz. handled beauties. 

In fact, its mission statement lets you know it's not just a fad with the callout to "a timeless spirit." The brand was founded in 1913. This reference implies its products and innovations have stood the test of time and will continue to do so, instilling confidence. 

Stanley also establishes itself as complementary to its audience's needs with the wording, "complements your wild imagination." Not only does it acknowledge the customer's aspirations—it also highlights the brand as the enabler of those aspirations.

Friends holding Stanley cups and smiling with the text: "Introducing Stanley Create. Built by Stanley. Created by You. Bring your imagination—customize your favorite Stanley bottles, tumblers and barware."

You can subtly highlight overarching themes of your brand to remind your audience of what sets you apart.

Position your brand as your customers' partner. 

8. The Honest Company

"To create safe, effective products for our families and yours."

The attention to detail is everything in this mission statement. By clarifying its audience is "our families and yours," The Honest Company establishes a sense of inclusivity and unity, fostering a strong connection between the company and its customers. 

The wording of "safe, effective products" also matters in a landscape where safe products don't always equal effective ones. And when you're a parent, you need effective ones. This wording shows The Honest Company knows its audience to the core, allowing the organization to speak directly to its customers.

A screenshot from the Honest Company website with Step 1: Ingredient and Material Assessment

Choose words that show you know your customers. 

Empathize with your target audience.

"To inspire confidence."

A three-word mission statement can be more effective than you'd think. The straightforward nature of Tula's mission statement makes it easy to remember and communicate. 

It's also versatile, so it can apply to various aspects of Tula's business. It encompasses skin care and beauty products that enhance natural beauty but also educational resources that promote self-care and community initiatives. Its broad application makes it inclusive and adaptable to different brand activities. 

Screenshot showcasing Tula's mission statement geared toward embracing your skin

The delete button is your friend when writing impactful mission statements.

Consider broadening your mission statement to encompass multiple facets of your business. 

10. Butterr 

"To embrace sustainable motherhood and continue to create timeless, ethically made, intentional products that are free from chemicals and toxic materials."

Because Butterr only sells a few products, it's especially important it focuses on the why of what the company does. There are also a lot of baby products on the market, so they need a clear message to cut through the noise and differentiate their brand from the competition.

That's where Butterr shines—it narrows down its target market to mothers who care about sustainability. The company isn't trying to appeal to just anyone, so it can get hyper-specific in the mission statement.

Screenshot showcasing Butterr's sustainability focused mission statement for mothers and babies

Don't be afraid to get really specific about what you do and who your audience is. 

Your mission statement has to be unique in a crowded market. 

11. Culver's 

"We genuinely care, so every guest who chooses Culver's leaves happy."

Culver's mission statement could be "To make the most delicious fast food burger," and that would've gotten my stamp of approval. But this one works, too.

The emotional appeal here is important, particularly for a company that operates mainly in the Midwest. We like our warm and fuzzies, so phrases like "genuinely care" and "leaves happy" makes Culver's more akin to Grandma's house than a fast-food joint. 

Plus, Culver's lays out a pretty clear, measurable goal of ensuring every guest leaves happy. It's specific but also covers a lot of ground when it comes to customer satisfaction. 

Screenshot of three light blue colored illustrations representing Culver's mission statements geared towards putting people first

Don't shy away from an emotional appeal to connect to your target audience.

Adapt your mission statement to appeal to the culture where you operate.

12. Frenshe

"Our goal is to uncomplicate wellness and empower our audience to be their best, authentic selves."

If there's a prize for addressing a challenge with the utmost sophistication, this mission statement would win it. Wellness often seems like such an inaccessible thing, from influencers with unrealistic routines to all the expensive products and services associated with the topic. 

Frenshe taps into that challenge and faces it head-on with the goal of uncomplicating it. And with products you can purchase at Target and easily integrate into your everyday life, Frenshe lives up to that goal. 

Sure, a body wash isn't going to turn you into a total health guru, but that's not the point. The brand embraces losing that "all or nothing" mindset and instead focuses on incorporating small acts of self-care to help its customers be their "best, authentic selves."

Screenshot of Ashley Tisdale and a note from her on the right explaining why she founded Frenshe

If your mission statement isn't authentic, scrap it.

Break down barriers to your niche, so people don't feel like the product or lifestyle you're selling is inaccessible.

"We believe everyone should have access to period care—full stop. So, with each Cora purchase, we provide period products and body literacy resources to people who might otherwise go without."

This is a bold mission statement, but what's best about it is it doesn't just state a bold opinion and leave it there. It follows up with exactly how Cora is making a tangible impact and addressing inequity by donating period products and other resources to people who need them. 

And in an extremely personal and habitual product space, it takes a bold statement (with the commitment to follow it up) to break through the well-known brand names. 

Three images of Cora's products and explanatory copy around how they divert products from landfills and give to BIPOC communities

Get loud about what you believe in with your mission statement, but make sure to back it up with what you're going to do about it. 

If you're in a tough-to-break-into industry, it might take a bold statement to get attention.

14. Copper Cow Coffee

"To sustainably support and share the vibrant heritage of Vietnamese coffee."

Once you try Vietnamese coffee, consider yourself ruined for all other coffee. It's an especially painful love affair because Vietnamese is hard to find, a struggle that Copper Cow Coffee is solving and acknowledging in its mission statement.

By tapping into the increasing interest in specialty and origin-specific coffee, as well as the growing demand for sustainable and ethically sourced products, Copper Coffee Cow appeals to customers who seek a meaningful and conscious coffee experience. 

And it's not all talk. Copper Coffee Cow works with sustainable and organic farms in Vietnam and pays its farmers two times the market rate.

Screenshot of Copper Cow Coffee's values and mission statement

If you're gonna talk the talk, you better walk the walk. 

Stay true to your values in your mission statement because they're also the values of your ideal customer.

"NAMI provides advocacy, education, support and public awareness so that all individuals and families affected by mental illness can build better lives."

You may think advocacy, education, support, and public awareness are all pretty similar components, but they each serve a distinct purpose within NAMI . From public policy to education programs, NAMI has a wide sweep of ways they empower individuals with tools and resources. 

And not only does the organization support individuals with mental illness, but it also helps affected families. This inclusivity ensures no one is left behind, plus its DEI initiatives back it up.

Screenshot of Nami's website describing what they do and their mission statement geared at educating, supporting and improving the lives of people with mental illnesses

Call out the pillars of your organization if they serve different purposes.

If your brand is inclusive, your mission statement should be too.

"We encourage integrity, kindness, equality, confidence, and respect during all stages of any relationship — whether online or offline."

If you know anything about how Whitney Wolfe Herd founded Bumble , you'd know that this mission statement makes total sense. Bumble is different from other dating platforms, and that's emphasized here. 

Where other tech companies might shy away from declarations of kindness and equality, Bumble commits to making its app a safe space. It also perfectly aligns with user needs, especially in an era where online dating horror stories are common party fodder. 

Screenshot of Bumble's website with a section explaining why Bumble matters in front of an image of a couple holding hands

Commit to providing what your customer needs. 

Embrace your differences from the competition .

17. Red Hat

"To be the catalyst in communities of customers, contributors, and partners creating better technology the open source way."

You know this mission statement is meaningful because one person didn't just throw it together in an afternoon—over 400 Red Hatters put their heads together to clearly define the software's role. 

And you have to admire the tip of the hat (sorry) to the software's open source technology reflected both in the wording and the sheer number of contributors to the mission statement.

Screenshot of Red Hat's promise

A mission statement benefits from collaboration.

Clever nods to what your company does can create a unified, branded experience.

18. Cadence

"To reset people's expectations of their products."

You ever spend a ridiculous amount of money on travel-sized products just to have them leak in your bag? Like many other people, I thought that was just how it was. But Cadence challenges that expectation with its product and mission statement. 

The company's magnetic, leakproof travel containers are really cool, but its mission statement expands beyond this one product with a message of innovation and pushing the boundaries of what's considered normal. Not only does this let the brand grow, but it also disrupts the status quo. 

Image of Cadence's CEO and founder Steph packaging their travel sized products

Challenge the norm to capture the attention of discerning customers. 

Explain the ways your brand disrupts your industry. 

19. Lasagna Love

"Feed families, spread kindness, and strengthen communities."

It's not all about speaking to the customer with mission statements. Sometimes you need to speak to potential volunteers or donors, like Lasagna Love does. 

By embodying values like kindness and community building, the mission statement attracts volunteers and donors who align with Lasagna Love's purpose, leading to a more engaged and supportive network. 

It's also clear and concise by getting straight to the point while still hitting on the values that matter. 

Screenshot of Lasagna Love's "Who we are" section of their website with accompanying red icons

Appeals to your values work well when speaking to a non-consumer audience.

Break your mission statement down until it gets straight to the point.

20. Smart Charge America

"To make the entire process of purchasing, installing and servicing your new home charging station as seamless and effortless as possible."

The process of switching to an electric car is overwhelming. Sure, you can buy an electric car from a dealer, but then what? Smart Charge America answers that question with its business model and mission statement.

Smart Charge America addresses each stage of the home charging station process and assures its customers that they'll be supported throughout their journey. It puts customers at ease and establishes the brand as a one-stop shop. This branding appeals to the convenience and efficiency the target market is looking for in the space.

Screenshot of Smart Charge America's home charging station process

If the buying journey is a stressful one, reassure the customer in your mission statement. 

You don't have to explicitly state your values for them to come through.

"To give everyone the opportunity to pack up their stuff and hit the road with bags and accessories that wouldn't break the bank."

A lot of bags remind me of women's jeans—where are the pockets? BÉIS's products are the exception. 

Even better, this isn't a "collect them all" brand. One duffle bag can go from a work bag to a gym bag to a carry-on. Their products are truly designed to be multifunctional, making it super easy to pack your stuff up and hit the road like the mission statement suggests. 

And since their products are so versatile and affordable, they stay true to the promise of not breaking the bank either. 

Image of a person using a Beis passport containing product with explanatory copy about Beis' mission

Take what's great about your product and conceptualize it into a lifestyle. 

If you're filling a gap in the market, let that be known.

22. Uncle Bobbie's Coffee & Books

"To provide underserved communities with access to books and a space where everyone feels valued."

I have a soft spot for bookstores, and this one has a special hold on me with its ability to cultivate a welcoming space in one little mission statement. In combination with the name, this mission statement lets you imagine a place where you can go to gather and belong (in the presence of some good books too). 

And with events like author talks and weekly story time, Uncle Bobbie's Coffee & Books is just that kind of place. Its mission statement also conveys the community impact it makes on underserved communities with the who and how outlined. 

Convey the vibe your business provides for its patrons. 

If you make a community impact, make it clear who and how you impact.

Three picture's of Uncle Bobbie's Coffee & Books store and their mission statement

"We're on a mission to make automation work for everyone."

Zapier's inclusive language of making automation work for everyone does two things. First, it communicates the belief that automation should be accessible and beneficial for individuals and businesses of all sizes, regardless of technical expertise or resources. 

Secondly, it has a scalable impact. By striving for broad adoption and usage, Zapier has the potential to transform entire industries, leveling the playing field and allowing businesses of every shape and size to reap the rewards of automation.

Inclusive language can communicate your beliefs for you.

Broad language opens the door for scaling in the future.

Screenshot of Zapier's mission at a glance and a photo of the company at an outside event

Mission statement FAQ

Have a few more burning questions about mission statements? Check out these answers to the most common ones.

How long should a mission statement be?

A mission statement should be somewhere around one to three sentences. This ensures it's concise and focused, making it memorable and impactful.

Why is a mission statement important?

A mission statement is important because it's a compass for an organization, defining its purpose and values. A well-crafted mission statement communicates your unique value proposition to customers and aligns employees toward a common goal.

What are the components of a mission statement?

The components of a mission statement include your purpose, values, and target audience. In other words, you want to break down the what, why, and who of your business. 

These mission statement examples aren't the end-all-be-all of how you can craft your own, but they're a great place to start. To make your actions speak louder than words, learn how to make your brand more socially responsible . 

Related reading:

The role your customers should play in your business

Business startup checklist: launching a startup step by step

How to start an eCommerce business: A step-by-step guide

5 ways to cut out busywork with automation

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Cecilia Gillen picture

Cecilia Gillen

Cecilia is a content marketer with a degree in Media and Journalism from the University of South Dakota. After graduating, Cecilia moved to Omaha, Nebraska where she enjoys reading (almost as much as book buying), decor hunting at garage sales, and spending time with her two cats.

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How to Write the Perfect Mission Statement (With Examples)

Ross Mudrick

Table of Contents

Developing a mission statement is a lengthy process that involves the input of team members who fully understand your business, employees, customers, industry, and the products and services your company provides.

Once completed, your organization can share its mission statement so consumers, employees, investors and other stakeholders know precisely what your organization does (or doesn’t do), what it values and why it exists. Often a mission statement can help clarify an owner’s ideas about their business’s “whats” and “whys.”

We’ll explore mission statements, why companies need them, and how to craft the perfect mission statement for your organization. 

Establishing a company mission can create a better culture and increase employee engagement as everyone works toward a common goal.

What is a mission statement?

A mission statement is a declaration of what your company does and why it exists. This message is designed for internal and external audiences; it should ignite interest in the organization as it builds its brand .

The best mission statements have two primary objectives: 

  • Educate: Mission statements educate by sharing what the organization does, how it does it and why.
  • Inspire: If it’s a well-written mission statement, its second objective is to inspire. The best mission statements energize people to learn more about the brand and become supporters.

How to create a mission statement

When creating your mission statement, you’ll need to understand its essential components and ask probing questions to define precisely what your organization does and how. Finally, you’ll need to outline your organizational mission so it’s clear to everyone reading it. 

1. Include three essential components. 

According to Chris Bart, a retired professor of strategy and governance at McMaster University, a well-written mission statement has three essential components. Address each of these components when creating your mission statement:

  • The business’s key market: Who is your customer base ? What industry does your business serve?
  • The company’s contribution, or “what”: What product or service does your business offer? How does it better your local community or humanity?
  • Distinctions between your solution and competing ones: What makes your product or service unique? Why should your audience buy your product over the competition’s?

2. Dig deeper to uniquely portray your business. 

While incorporating the essential elements, ask yourself – and your team – probing questions to truly understand who your business serves, what your organization does and how it works. Here are some questions to start with:  

  • Why do we exist?
  • What do we do?
  • How do we use our products – or services – to achieve our goals?
  • Who do we serve?
  • How do we serve them?
  • What do we do better than anyone else?
  • What differentiates us from our competitors?
  • How do our customers describe us?

3. Define your organizational mission. 

Creating an accurate, inspiring mission statement isn’t purely a philosophical exercise. It has to be practical, too. A mission statement must make sense to those who read it, whether they know about your organization or not.

Keep these four tips in mind as you define your organizational mission:

  • Make the connection obvious: People unfamiliar with your company who read your mission statement should come away with a clear, concise understanding of what your organization does and why it exists.
  • Be brief, yet informative: Keep the statement under 25 words. If it’s longer, people won’t read it or remember your company.
  • Talk to stakeholders: Before finalizing your mission statement, speak to as many stakeholders as possible to see if it makes sense to them. Encourage feedback by seeking out board members’, long-time customers’ and trusted vendors’ opinions.
  • Develop a long-term mission: This may be one of the more challenging aspects of writing a mission statement because defining what your organization is about today can be easier than providing predictions. However, you can update your long-term goals as  events and changes occur. 

Avoid common mission statement mistakes

Since your mission statement helps define your business, getting it right is crucial. Avoid these typical mistakes: 

  • Using elaborate language: Avoid the pitfalls of “fancy” writing and using ambiguous words. Aim for clarity and brevity, and don’t make your mission statement overly formal. You want people to relate to it, not misunderstand it.
  • Failing to update your statement as your business evolves . Revisit your mission statement over time to ensure it still resonates with your company’s current purpose. While it may seem like a clear, concise mission statement should cover all your bases – like any business-defining feature – it must also evolve as your business grows.

What do effective mission statements have in common? 

Effective mission statements are succinct and thoughtful.  

  • Succinct: The more succinct your mission statement, the more likely it will resonate with audiences. A lengthy mission statement that’s challenging to remember can fall flat. A good test to see if your mission statement hits the mark is if your employees can recite it. For example, the mission statement of media organization TED, famous for its TED Talks, is “Spread ideas.” In two short words, TED outlines what it does and why people might be interested in learning more about it.
  • Thoughtful: Other companies take a more creative, thoughtful approach. LEGO, whose mission statement, “Inspire and develop the builders of tomorrow,” clearly defines what the company does – inspire and develop – and who its target customers are – the builders of tomorrow. In 2009, LEGO’s CEO Jørgen Vig Knudstorp said, “We make very clear the values we promise everyone we interact with – whether they are colleagues, partners in retail, the wider community, or – most important of all, of course – the children we deeply care for.” Its mission is woven through the entire organization, which is when mission statements come to life.

When companies don’t have well-constructed mission statements (or any mission statement), customers, potential customers and the public are forced to identify for themselves what the company is and why it exists.

When a strong, compelling mission statement resonates with the entire organization, you give employees motivation that goes beyond money .

What’s the difference between mission and vision statements?

Mission statements and vision statements are both crucial, but they have different objectives. A mission statement is focused on today, while a vision statement is focused on the future – what you want to become and how you want to impact people. 

Here are some questions that will define your vision statement:

  • What are the organization’s goals and dreams?
  • What will the world look like if we are successful?
  • What problem(s) is the organization solving for the greater good?
  • Who and what are we inspiring to change over the long term?

To help understand how mission statements and vision statements differ, compare Airbnb’s mission and vision statements.

  • Airbnb’s mission statement: “Belong anywhere.” This mission statement is short and to the point. The message conveys that you can stay anywhere in the world and feel included when doing business with Airbnb.
  • Airbnb’s vision statement: “Tapping into the universal human yearning to belong – the desire to feel welcomed, respected, and appreciated for who you are, no matter where you might be.” This message taps into a larger picture of what a future could look like when the global community imbues Airbnb’s philosophy.

Examples of effective mission statements

Here are examples of effective mission statements from well-known brands. These mission statements briefly define the organization, its purpose and its impact on humanity:

  • Nike: “To bring inspiration and innovation to every athlete in the world. If you have a body, you are an athlete.”
  • JetBlue: “To inspire humanity – both in the air and on the ground.”
  • Warby Parker: “To offer designer eyewear at a revolutionary price while leading the way for socially conscious business.”
  • Tesla: “To accelerate the world’s transition to sustainable energy.”
  • LinkedIn: “Connect the world’s professionals to make them more productive and successful.”
  • Microsoft: Early days: “A computer on every desk and in every home.” Now: “To empower every person and every organization on the planet to achieve more.”
  • Disney: “To entertain, inform, and inspire people around the globe through the power of unparalleled storytelling.”
  • Ford: “To help build a better world, where every person is free to move and pursue their dreams.”

Many effective mission statements focus on corporate social responsibility , appealing to their customers as they try to make the world a better place.

Finding your mission statement language

To get started, start tossing around words with trusted stakeholders. However, remember that you’re not looking for what “sounds good” as much as gaining clarity about what your business does. Brainstorm with others in low-stake sessions and see what language resonates with your brand. 

Remember that sounding good is important, but first you must define yourself. If your mission statement includes a nod to your business’s philosophy, values and culture of ethical behavior , the more benefits you’ll reap.

As with any other business plan or project, you may need to explore dozens of ideas before landing on your best fit. 

Patrick Proctor contributed to the writing and reporting in this article.


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How to write an effective mission statement (with free template)

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A mission statement explains your company’s purpose. You should write a mission statement when starting a business so you have a clear idea of what you stand for. Read on to learn how to write an effective mission statement that can help you tackle company goals.

It’s natural to face challenges when leading teams and managing projects, and one way to push forward despite the hard times is to remember your “why.” Your company mission defines why you do what you do, who you do it for, and the impact you’ll create by doing it. When you know your mission, you’ll feel good about where your company is going, even through ups and downs. 

What is a mission statement?

A mission statement is a brief declaration of your company’s what, who, and why. You should share this statement with everyone in your organization so team members understand your collective goals. While a mission statement isn’t specifically for marketing, you’ll likely share it externally as well. This is why it’s important to write it eloquently.

Your mission statement is a foundational piece of content you can use as a jumping-off point for various other materials, including:

Value propositions

Business plans

Company vision statement

Once you’ve solidified your core values and initiatives, you’ll have an easier time expanding on those ideas and getting the message out to your audience.

5 steps to write a mission statement

Your mission statement isn’t something you can craft by yourself. Before you sit down to draft it, recruit other senior and executive leaders at your company who have a sense of what you’re aiming for. Together, use the steps below to get to the root of what your company stands for and the message you want to spread.

[Inline illustration] how to write a mission statement (Infographic)

1. Answer fundamental questions

To figure out what your mission statement should say, you’ll need to answer fundamental questions about your business. 

What do we do?

What do we create?

Who is our audience?

How do we make a difference?

Once you’ve answered the basics, consider questions that can help you craft a strong mission statement.

How do we differ from others in the industry?

How can we make our mission statement stand out from our competitors?

Can we use other mission statements for inspiration?

Consider having each member of your mission statement tiger team answer these questions separately, then pool your answers together. Your mission statement should be evergreen, so think about it in a way that incorporates business growth. It’s important to consider what your company’s purpose is in the context of what your future might be. 

2. Use your answers to brainstorm copy

Now that you have the ideas for your mission statement, you need the right words. Use brainstorming techniques to help you and the other leaders at your company come with creative ways to express yourselves. The goal is to inspire your team without sounding cliché or overly complex.

Some helpful brainstorming techniques include:

Mind-mapping: Mind mapping is a visual brainstorming technique you can use on your own or with your team. Start with one word or idea and use it to inspire other ideas. You’ll need a large piece of paper or whiteboard to write down a topic. Then, draw lines connecting tangential words or ideas to it.

Brain-netting: Brain-netting is great for remote collaboration , and it involves brain dumping ideas virtually, whether on a Slack channel, Google Doc, or through your project management tool . Team members can add ideas whenever inspiration strikes, and the list will be ever-evolving. 

3. Write your first draft

Now that you have solid ideas about what to put in your mission statement and creative ways to express those ideas, you can start experimenting with what sounds best. The following formulas can help you get started:

To [contribution/goal] so [impact] .

Our mission is to [contribution/goal] by [what you offer/how you do it] for [target audience] so [impact] .

To build/offer [what you offer/how you do it] for [target audience] to [contribution/goal] and [impact] .

For example, if you work for a content marketing company, here’s how your first draft might look:

To increase the value and visibility of content so companies can build strong relationships with their audiences . 

Our mission is to increase the value and visibility of content by offering content marketing services for companies so they can build strong relationships with their audiences . 

To offer content marketing services for companies to increase the value and visibility of their content and help them build strong relationships with their audiences. 

4. Ask for feedback

Draft a few versions of your mission statement so you can ask for feedback from current team members. Because the mission statement applies to everyone, it’s nice to include everyone in the feedback process—even if executive feedback gets slightly more weight. Don’t rush through the writing process. Take your time and get your mission statement to a place everyone is comfortable with.

Collaborate with your team by holding a Q&A session or by sending out surveys to ask which version of the mission statement resonates with them most. That way, once you complete your statement, you’ll feel confident that the result was a team effort. 

5. Revise and share

After collecting feedback, revise your mission statement as needed. Then, finalize it and share it with the rest of the organization. You can also include it in your business plan and share it on your website. 

Your mission statement explains your company’s purpose to those working for the company, stakeholders who may get involved with the company, and customers or clients who may spend money at the company. While you shouldn’t craft your mission statement for selling, it’s something you should be proud of and will likely want to display.

Examples of mission statements

Most companies share their mission statements with the public, either front and center on their websites, or in an easily searchable location. By making your mission statement visible to the clients and customers, companies show what they stand for and what they strive to achieve—both as an internal workforce and with the products or services they sell.

[Inline illustration] Mission statement examples: Asana, Paypal, Patagonia (Example)

“To help humanity thrive by enabling the world’s teams to work together effortlessly.” 

At Asana , our mission statement explains who we serve and what we want our impact to be on the world. While we have various goals we work toward as a company, our mission statement is our guiding principle among all others. 

Let's do great things together. Join our team.

“To build the web’s most convenient, secure, cost-effective payment solution.” 

PayPal’s statement is more product-focused, but it’s still effective. Businesses may imply the impact they hope to make by explaining the unique features of their product offering. PayPal’s mission is to create the best product possible for customers because doing so will improve lives.

3. Patagonia

“Build the best product, cause no unnecessary harm, use business to inspire and implement solutions to the environmental crisis.” 

Patagonia’s mission statement is complex, but it shows that their company has many layers beyond the clothing they sell. While on the surface, Patagonia offers outdoor gear, they set themselves apart from other companies by keeping the environment front of mind in all they do. 

Free mission statement template

Using a mission statement template can help you centralize your company’s most important information. Below, you’ll see how a content marketing company would’ve answered fundamental questions about their business and used those answers to design their mission statement with the provided formula.

[Inline illustration] Mission statement example: Content marketing company (Example)

Use the free mission statement template below to answer relevant questions about your company’s values and goals.

Why is a mission statement important?

Your mission statement is a building block for everything your team does. When you get it right, it leads to a stronger team dynamic in the workplace , more successful projects, and happier customers. Your mission statement should:

Define your brand to team members: Give your team clarity on what product you’re creating, why you’re creating it, and who you’re creating it for.

Present your brand to others: Tell others outside of your company what your team strives for everyday. 

Uphold values and objectives: Refer to your mission statement when you need to hold yourself and your team accountable to your ultimate goals.

Mission statement vs. vision statement

Many people use a mission statement and vision statement interchangeably, and while some companies combine the two, they have different meanings. A mission statement is your company’s “why” statement—in other words, your company’s purpose. Consider your mission statement as what you’re currently trying to achieve.

A vision statement can be a “how” statement or a future-focused statement. It should paint a broad picture of how you want to achieve your mission. Sometimes, companies incorporate the vision statement within their mission statement so they can state and explain their mission simultaneously. 

For example, Google's combined mission and vision statement is:

“To organize the world’s information and make it universally accessible and useful.” 

Mission statement: To organize the world’s information…

Vision statement: ...and make it universally accessible and useful.

While LinkedIn has separate mission and vision statements:

Mission statement: Connect the world’s professionals to make them more productive and successful.

Vision statement: Create economic opportunity for every member of the global workforce.

Use a mission statement to drive company success

Your mission statement is the launchpad for your company’s success. It states what you want to achieve and serves as a constant reminder of your purpose. But the only way to accomplish your mission is with small, everyday actions. A goal is just a dream until you put a process in place.

With work management software , you can set up workflows , schedules, and tasks that align with your mission statement and make your purpose a reality. Asana helps you create a purposeful and productive work experience for all your team members by giving them the clarity they need to achieve their goals.

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Guide to Value Proposition Statements that Capture & Convert

Guide to Value Proposition Statements that Capture & Convert - 1

Time to read: 5 minutes

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You know your brand is valuable—but does your customer? A compelling value proposition statement can help you quickly engage customers by conveying your brand promise in just a few words.

This five-minute guide will give you everything you need to craft a value proposition to help you capture more attention and ultimately convert more window shoppers into loyal customers. 

What’s a value proposition statement? 

Simply put, a value proposition is a statement or phrase that communicates how your brand, product, or service benefits your customer. 

A strong value proposition statement is:

Easy to understand — Clear, specific language gives your customers immediate context

Concise — Get straight to the point to capture the attention of even the most impatient customers

Outcome-focused - Showcase benefits or solutions, not features

Jargon-free — Use words your customers understand and use themselves

What isn’t a value proposition statement? 

Value proposition statements are often confused with a few other marketing terms. Let’s quickly compare and contrast value propositions with two other common marketing terms so you also know what a value prop isn’t. 

Value proposition vs. mission statement

A mission statement focuses on the larger intention and impact of your organization rather than the specific value you bring to individual customers. 

For example, Nike’s mission statement is “To bring inspiration and innovation to every athlete in the world.” This clearly illustrates Nike’s commitment to improving life for athletes around the globe and clarifies the brand’s intention to make an impact that goes far beyond shoes and athletic gear. 

Value proposition vs. positioning statement

A positioning statement differentiates your brand from your competitors to clarify where you stand in the market. It often gives insight into the broader approaches that drive your organization. 

Let’s look at Nike again. Its positioning statement is “We’re committed to creating a better, more sustainable future for our people, planet, and communities through the power of sport.” Nike’s positioning sets it apart from the many brands that aren’t centered on a commitment to sustainability and a sense of community so Nike can attract customers with shared values.

In comparison to its mission and positioning statements, Nike’s value propositions are less overarching and, instead, laser-focused on the direct benefit the customer can expect: Nike Membership often uses the phrase “Where all athletes belong,” highlighting the brand’s commitment to inclusivity. An ad for trail running shoes simply says “Run anywhere,” highlighting the adaptability and ruggedness of the shoes. 

How to write your own value proposition statement

Now that we’ve covered the what, let’s dig into the how. As in, how you can write your own value proposition statement. The good news: It’s much easier than you think. 

Josh Gallant, founder of Backstage SEO , has some expert advice for getting started: “To create value propositions that inspire your audience, start by identifying the ideal outcome they’re after. You need to first deeply understand what they want before you can communicate how your product or service can help them get there.” Highlighting an ideal outcome your customers care deeply about can help your value proposition capture their attention and ultimately convince them to buy. 

Look at your brand through the eyes of your customer and think about the benefits they’ll find most appealing. What pressing pain points do you solve? How is your solution better than others? What’s unique about your brand or approach? 

If you need a little help, consider some common categories of value proposition benefits: 



Time or cost savings

Accessibility or exclusivity

Improved experience 

Higher performance

Risk reduction

Less is often more when it comes to value proposition statements, so keep yours concise and conversational . Throwing in too many specs or details can overwhelm customers and dilute the overall impact of your statement. Save the full list of benefits for your product or service descriptions.

Finally, remember that you may need to refine your value proposition as you learn more about your customers and your business evolves—and that’s okay. Veteran content strategy pro Vivek Shankar notes that a lot of modern marketing advice overlooks the iterative process of marketing messaging, which is often the result of ample customer feedback and continuous improvement. “Craft a value proposition and see if it resonates, then observe customer reactions and tweak as needed. Your goal is to learn more through each experiment.” 

3 fool-proof value proposition templates

If you’re not a natural writer, don’t worry—simple formatting is often best. Some of the world’s biggest brands have value propositions that are just a few words. 

Here are three format options you can use to craft a value proposition statement: 

1. “We solve [problem] for [ideal customer].”

“We help first-time dog owners train the basics in just two weeks.”

2. “For [ideal customers] who want/need [ideal outcome].” 

“For golfers who want the perfect swing every time.”

3. “Our [product/service] helps [ideal customers] to [ideal outcome].

“Our reservation app helps family-owned restaurants say goodbye to empty tables.”

Value proposition examples from brands who nailed their messaging

Want a little more inspiration? Let's look at value proposition statements from some popular brands…

We’ve got to kick off this conversation with Apple’s legendary introduction of the iPod in 2001. Although it dropped more than two decades ago, marketers are still applauding the ad campaign because it’s a downright phenomenal example of a value proposition statement. 

A little context: When the iPod was introduced, compact discs (CDs) were the only way to play music on the go—which meant GenXers and Elder Millennials were forced to lug around clunky CD players and stacks of CDs. The iPod weighed less than seven ounces, measured in at the size of a deck of playing cards, and had enough hard drive to hold the equivalent of up to 100 CDs.

But Apple didn’t get caught up on specs or features and instead focused on the mind-blowing outcome the iPod offered customers: “1,000 songs in your pocket.”

All those CD-toting saps suddenly had a way to take their favorite music with them wherever they went, with no hassle. And it all fit in their pockets. 

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Since the iPod introduction, many popular brands have taken their cue from Apple, opting for short value proposition statements that showcase the customer’s ideal outcome in just a few words. 

For example, internet browser DuckDuckGo’s value proposition is “A search engine that doesn’t track you.” This simple statement focuses on the brand’s solution to one of the most common gripes amongst internet users, which is the ability for browsing data to be tracked and sold. Assuring complete privacy and security is what DuckDuckGo is all about. 

A few more value proposition statements:

“Design anything. Publish anywhere.” for the DIY graphic design platform Canva

“Save money, without thinking about it” for the money-saving app Digit 

“Great Writing, Simplified” for the writing tool Grammarly

“Set your own hours. Earn on your own terms” for Lyft’s driver program

“Build an online business, no matter what business you’re in” for ecommerce website builder Shopify

“Connect the right people, find anything that you need, and automate the rest” for workplace communication platform Slack

You’ll notice some common threads here: Even brands with highly technical digital tools are using plain language that anyone can understand and they’re showcasing the ideal outcome they provide. This approach is so common because it works. Be sure to follow suit with your own value proposition.

Need more marketing help? SendGrid is here…

Value proposition statements are probably just one of your many marketing needs. We know the to-do list can be long—which is why we’ve built a tool that can help you tackle a lot of that list. 

Our value proposition statement: SendGrid’s email marketing platform helps you send at scale with a 99% deliverability rate. (Yeah, we’re pretty proud of it.)

We help you create signup pages and forms, build and segment email marketing lists, design professional-looking emails, and implement automations so you can scale your marketing program without scaling your hours.

Try SendGrid for free today, and check out our comprehensive guide to starting email marketing for even more tips.

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Department of Homeland Security Unveils Artificial Intelligence Roadmap, Announces Pilot Projects to Maximize Benefits of Technology, Advance Homeland Security Mission

DHS Will Launch Three Pilot Projects to Test AI Technology to Enhance Immigration Officer Training, Help Communities Build Resilience and Reduce Burden for Applying for Disaster Relief Grants, and Improve Efficiency of Law Enforcement Investigations 

WASHINGTON – Today, Secretary of Homeland Security Alejandro N. Mayorkas and Chief Information Officer and Chief Artificial Intelligence Officer Eric Hysen announced the Department of Homeland Security’s (DHS) first “Artificial Intelligence Roadmap.” The roadmap details DHS’s 2024 plans, including to test uses of the technologies that deliver meaningful benefits to the American public and advance homeland security, while ensuring that individuals’ privacy, civil rights, and civil liberties are protected.

As part of the roadmap, DHS announced three innovative pilot projects that will deploy AI in specific mission areas. Homeland Security Investigations (HSI) will test AI to enhance investigative processes focused on detecting fentanyl and increasing efficiency of investigations related to combatting child sexual exploitation. The Federal Emergency Management Agency (FEMA) will deploy AI to help communities plan for and develop hazard mitigation plans to build resilience and minimize risks. And, United States Citizenship and Immigration Services (USCIS) will use AI to improve immigration officer training.

“The unprecedented speed and potential of AI’s development and adoption presents both enormous opportunities to advance our mission and risks we must mitigate,” said Secretary of Homeland Security Alejandro N. Mayorkas . “The DHS AI roadmap and pilots will guide our efforts this year to strengthen our national security, improve our operations, and provide more efficient services to the American people, while upholding our commitment to protect civil rights, civil liberties, and privacy. What we learn from the pilot projects will be beneficial in shaping how the Department can effectively and responsibly use AI across the homeland security enterprise moving forward.”

The roadmap lays out DHS’s initiatives in AI, describes the potential of AI technologies across the Department, and offers clearer visibility into the Department’s approach to AI, while underscoring the Department’s commitment to responsible utilization.

The AI roadmap outlines three lines of effort DHS is using to guide its work:

  • Responsibly leverage AI to advance Homeland Security missions while protecting individuals’ privacy, civil rights, and civil liberties – DHS is committed to ensuring that its use of AI fully respects privacy, civil liberties, and civil rights, is rigorously tested to avoid bias, disparate impact, privacy harms, and other risks, and that it is understandable to the people we serve.  
  • Promote Nationwide AI Safety and Security – Advances in AI will revolutionize the delivery of essential goods and services upon which Americans rely. AI can create tremendous efficiencies and benefits for citizens, but it can also present new and novel risks. To protect U.S. cyber networks and critical infrastructure, DHS will help govern the safe and responsible development and use of AI.   
  • Continue to lead in AI through strong cohesive partnerships – DHS will foster strong relationships with private sector, academia, State, Local, Territorial, and Tribal governments, international partners, non-government organizations, research institutions, and thought leaders to accelerate the development and deployment of AI solutions tailored to the unique challenges faced by the DHS. In line with the DHS’s commitment to transparency and visibility into the Department’s vision for AI and to ensuring responsible use, DHS will continue to share information and engage with communities, advocates, and partners to demonstrate responsible AI use.  

DHS’s three new pilot programs will allow the Department to assess the efficacy of AI in improving its mission capabilities. Each pilot team is partnering with privacy, cybersecurity, and civil rights and civil liberties experts throughout their development and evaluation process. This work will inform Department-wide policies on AI governance. DHS offices and agencies submitted dozens of proposals for consideration to the Chief AI Officer, who selected three pilots that would best support evaluating the effectiveness of Large Language Models (LLM) and Generative AI technology at DHS. 

The new pilot programs announced today will:

  • Transform Security Investigative Processes, Unlock Data-Driven Insights, and Improve Mission Outcomes – HSI’s pilot project will strengthen their investigative processes by introducing a LLM-based system designed to enhance the efficiency and accuracy of summaries investigators rely upon. The LLM-based system will leverage open-source technologies to allow investigators to more quickly summarize and search for contextually relevant information within investigative reports. The pilot could lead to increases in detection of fentanyl-related networks, aid in identification of perpetrators and victims of child exploitation crimes, and surface key patterns and trends that could further HSI’s vital work.   
  • Bolster Planning Assistance for Resilient Communities – FEMA will launch a GenAI pilot to create efficiencies for the hazard mitigation planning process for local governments, including underserved communities. Hazard mitigation plans are not only a foundational step that communities can take to build their resilience but can be lengthy to produce and challenging for communities that lack resources to do so. The pilot will specifically support State, Local, Tribal, and Territorial governments’ understanding of how to craft a plan that identifies risks and mitigation strategies as well as generate draft plan elements—from publicly-available, well-researched sources — that governments could customize to meet their needs. This pilot could lead to more communities having the ability to submit grant applications for funding to become more resilient and reduce disaster risks.  
  • Enhance Immigration Officer Training through Generative AI – United States Citizenship and Immigration Services is developing an interactive application that uses GenAI to improve the way the agency trains immigration officer personnel. USCIS will generate dynamic, personalized training materials that adapt to officers’ specific needs and ensure the best possible knowledge and training on a wide range of current policies and laws relevant to their jobs. The goal is to help enhance trainees’ understanding and retention of crucial information, increase the accuracy of their decision making process, and limit the need for retraining over time.

The roadmap and announcement of pilot programs are the latest in the Department’s ongoing AI initiatives.

In February, Secretary Mayorkas and CIO Hysen announced the Department’s first-ever hiring sprint to recruit 50 AI technology experts to help build teams that will help better leverage AI responsibly across strategic areas of the homeland security enterprise. These include efforts to counter fentanyl, combat child sexual exploitation and abuse, deliver immigration services, secure travel, fortify our critical infrastructure, and enhance our cybersecurity. DHS has received a strong response to date and is in the process of reviewing. interviewing, and hiring AI technologists to support mission-enhancing initiatives. The Department continues to accept applications on dhs.gov/AI .

Last year, DHS established the Department’s first AI Task Force and named CIO Hysen its first Chief AI Officer. Informed by the Task Force’s work over the past 11 months, DHS has identified areas where AI can enhance the effectiveness of the Department’s efforts — helping pave the way for this roadmap and these new projects. The Task Force’s focus is on DHS’s entire mission space. For instance, it is working to enhance the integrity of our supply chains and the broader trade environment by helping deploy AI to improve cargo screening, the identification of imported goods produced with forced labor, and risk management. The Task Force is also charged with using AI to better detect fentanyl shipments, identify and interdict the flow of precursor chemicals around the world, and disrupt key nodes in criminal networks.

The Department’s latest efforts follow President Biden’s Executive Order (EO) “ Safe, Secure, and Trustworthy Development and Use of Artificial Intelligence ,” signed in October2023. The EO directed DHS to promote the adoption of AI safety standards globally, protect U.S. networks and critical infrastructure, reduce the risks that AI can be used to create weapons of mass destruction, combat AI-related intellectual property theft, and help the United States attract and retain skilled talent, among other missions. The President has directed DHS to establish an AI Safety and Security Advisory Board to support the responsible development of AI. This Board will bring together preeminent industry experts from AI hardware and software companies, leading research labs, critical infrastructure entities, and the U.S. government. This Board will issue recommendations and best practices for an array of AI use cases to ensure AI deployments are secure and resilient.

To read the DHS AI Roadmap, visit the DHS Artificial Intelligence Roadmap webpage .

To learn more about how DHS uses AI technologies to protect the homeland, visit  Artificial Intelligence at DHS .

  • Secretary of Homeland Security
  • Science and Technology
  • Artificial Intelligence (AI)
  • Federal Emergency Management Agency (FEMA)
  • Homeland Security Investigations (HSI)
  • U.S. Citizenship and Immigration Services (USCIS)

Department of Public Safety

Mission statement.

Our mission is to contribute toward the quality of University life by fostering an environment in which public safety and well-being are balanced with the diverse needs of the community, through partnerships built on trust and respect.

As members of the Department of Public Safety at Brown University, our mission is to contribute toward the quality of University life by fostering an environment in which public safety and well-being are balanced with the diverse needs of the community, through partnerships built on trust and respect.

The success of this mission depends upon a true partnership between Public Safety personnel and the diverse population of students, staff, faculty, and visitors that constitute the University community - a partnership built on mutual respect and responsibility.

Towards that partnership, the members of the Department of Public Safety pledge their respect for the needs and rights of the community, their diligence and professionalism in the protection of persons, property and rights, and to their determination to ever seek new and better ways to reduce the opportunity for crime, to increase safety awareness, and to encourage a sense of communal concern for each other's safety and well-being.

Gaza: Security Council passes resolution demanding ‘an immediate ceasefire’ during Ramadan

Ambassador Linda Thomas-Greenfield, Permanent Representative of the United States to the UN, casts her abstention during voting on the resolution demanding an immediate ceasefire in Gaza for the month of Ramadan.

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The UN Security Council on Monday passed a resolution demanding an immediate ceasefire for the month of Ramadan, the immediate and unconditional release of hostages and “the urgent need to expand the flow” of aid into Gaza. There were 14 votes in favour with the United States abstaining.

  • The UN Security Council adopts a resolution tabled by its 10 non-permanent members (E-10) demanding a ceasefire in Gaza during Ramadan, by a vote of 14 in favour to none against, with one abstention (United States)
  • Resolution 2728 also calls for the immediate release of hostages and for ensuring humanitarian access to Gaza
  • The Council rejected a Russia-proposed amendment that would have called for a permanent ceasefire
  • The US ambassador said her delegation “fully supports” the critical objectives of the draft
  • Algeria’s ambassador says the ceasefire will end “the bloodbath”
  • “This must be a turning point,” says the ambassador for the observer State of Palestine
  • The draft’s lack of condemnation of Hamas is “a disgrace”, says Israel’s ambassador
  • For summaries of UN meetings, visit our colleagues at the UN Meetings Coverage in  English and  French

This is a first step: Yemen

The representative of Yemen Abdullah Ali Fadhel Al-Saadi, on behalf of the Arab Group , said they valued the votes of the 14 States supporting the resolution. 

He said the resolution must be considered as a first step leading to a binding resolution on a permanent ceasefire. 

The Arab Group also reaffirms that the efforts to reach an agreement on a ceasefire do not go against the call for freeing all hostages.

He said the group sought immediate compliance with the resolution and categorically rejects the double standard that is prolonging this conflict as Israeli occupation forces continue with their genocidal war, targeting women and children and even adopting a policy of starvation.

He called on the Council to impose strict sanctions on Israeli settlers who are inciting violence against Palestinians, including in Jerusalem.

The group will continue efforts towards an immediate ceasefire, the delivery of humanitarian aid, an end to the forced displacement of Gazans and greater international protection for Palestinians.

Israel must be held accountable for its crimes, he said, and it is also time that the international community accept the State of Palestine as a full member of the United Nations. 

Lack of Hamas condemnation is 'a disgrace': Israel

Ambassador Gilad Erdan, Permanent Representative of Israel to the UN, addresses the Security Council meeting on the situation in the Middle East, including the Palestinian question.

Gilad Erdan, Ambassador and Permanent Representative of Israel , questioned why the Security Council “discriminates” among victims, recalling that it condemned the deadly attack on a concert hall in Moscow on Friday, but failed to condemn the Nova music festival massacre of 7 October.

“Civilians, no matter where they live, deserve to enjoy music in safety and security, and the Security Council should have the moral clarity to condemn such acts of terror equally, without discrimination,” he said.

“Sadly, today as well, this Council refused to condemn the 7 October massacre; this is a disgrace,” he added.

Mr. Erdan further noted that for the past 18 years, Hamas initiated ceaseless attacks against Israelis, launching "thousands and thousands of indiscriminate rockets and missiles against civilians”.

He added that while the resolution failed to condemn Hamas, it did “state something that should have been the driving moral force”.

“This resolution denounces the taking of hostages, recalling that it is in violation of international law,” he said, underscoring that taking innocent civilians hostage is a war crime.

“When it comes to bringing the hostages home, the Security Council must not settle for words alone, but take action, real action,” he said.

Gaza’s ordeal must end now: Palestine

Ambassador Riyad Mansour, Permanent Representative of the State of Palestine to the United Nations addresses the Security Council meeting on the situation in the Middle East, including the Palestinian question.

Riyad Mansour, Permanent Observer for the observer State of Palestine , said it had taken six months, with more than 100,000 Palestinians killed and maimed, to finally demand an immediate ceasefire.

The Palestinians in Gaza have shouted, cried, cursed and prayed, defying the odds time and time again. Now, they live with famine, with many buried under the rubble of their own houses.

“Their ordeal must come to an end, and it must come to an immediate end now,” he told ambassadors.

He said the rule of international law was being destroyed by Israel’s crimes. Instead of implementing a mandatory order from the International Court of Justice ( ICJ ), Israel has doubled down on its actions.

He said Palestinians had been killed if they stayed or left, and now, Israel threatens an invasion of Rafah.

Israel has also continued its incitement against the UN, attacking the UN chief and the UN relief agency, UNRWA . The UN must be defended, he said.

“This outrageous incitement has real-life consequences for UN and humanitarian staff on the ground who are targets of attacks, who are killed, arrested and tortured,”, he warned. 

It also has real-life consequences for the blocking of UNRWA aid. “It is time for all these Israeli actions to trigger a serious international action,” he said.

He welcomed the adoption of the resolution and saluted Arab unity in demanding the ceasefire.

“This must be a turning point; this must lead to saving lives on the ground. This must signal the end of this assault of atrocities against our people,” he said, declaring that his entire nation was “being murdered”.

Russia: Council must work towards permanent ceasefire

Ambassador Vassily Nebenzia, Permanent Representative of Russia to the UN, addresses the Security Council meeting on the situation in the Middle East, including the Palestinian question.

Mr. Nebenzia, Russian Ambassador and Permanent Representative , said that his country voted in favour of the resolution as it called for an immediate ceasefire, “even if it is limited to the month of Ramadan”.

“Unfortunately, what happens after that ends remains unclear since the word ‘lasting’ could be interpreted in various ways,” he said.

“Those who are providing cover for Israel still want to give it a free hand,” he added, expressing hope that the wording contained in the resolution “will be used in the interests of peace rather than advancing the inhumane Israeli operation against the Palestinians”.

The word “permanent” would be more precise, the ambassador said, voicing his delegation’s “disappointment” that Russia's proposal "did not make it through".

“Nevertheless, we believe it is fundamentally important to vote in favour of peace,” he said, urging the Security Council to continue to work on achieving a permanent ceasefire.

Humanitarian pause key, then sustainable peace: UK

Ambassador Barbara Woodward, Permanent Representative of the United Kingdom to the UN, addresses the Security Council meeting on the situation in the Middle East, including the Palestinian question.

United Kingdom Ambassador Barbara Woodward said her country had long been calling for an immediate humanitarian pause leading to a sustainable ceasefire without a return to destruction, fighting and loss of life as the fastest way to get hostages out and aid in.

That is what this resolution calls for and why the UK voted in favour of the text. "We regret that this resolution has not condemned the terrorist attacks perpetrated by Hamas on 7 October," she said, but it sets out the urgent demand for the unconditional release of all hostages.

Now, the Council must focus on an immediate humanitarian pause leading to a lasting, sustainable peace without a return to fighting. 

That means the formation of a new Palestinian Government for the West Bank and Gaza accompanied by an international support package, Ambassador Woodward said, as well as ending Hamas's ability to launch attacks.

There must be a pathway towards a two-State solution with Israel and Palestine, living side-by-side in security and peace.    

Life and death vote: Guyana

Ambassador Carolyn Rodrigues-Birkett, Guyana's Permanent Representative to the UN, addresses the Security Council meeting on the situation in the Middle East, including the Palestinian question.

Carolyn Rodrigues-Birkett, Ambassador and Permanent Representative of Guyana , said that after more than five months of a “war of utter terror and destruction”, a ceasefire is the difference between life and death for hundreds of thousands of Palestinians and others.

“This demand [by the Council] comes at a significant time as Palestinians are observing the holy month of Ramadan,” she said, noting continuing deaths in the enclave and a growing number of families left homeless.

Voicing concern over the looming starvation in Gaza, the ambassador also highlighted the disproportionate impact of the war on women and children.

“At the same time, the anguish of the families of the hostages held in Gaza continues to mount with no clear prospect for the return of their loved ones,” she said, adding that “Palestinians experience the same anguish, waiting for their relatives who are illegally detained in Israel to come home.”

Too late for some: China

Zhang Jun, Ambassador and Permanent Representative of China to the UN, thanked the E-10 Council members for their efforts on the draft.

Noting that his country’s negative vote on the US-led draft resolution last Friday, he stated that a comparison of the two drafts showed the differences.

“The current draft is unequivocal and correct in its direction, demanding an immediate ceasefire, while the previous one was evasive and ambiguous,” he said, adding that the present resolution also reflected the general expectations of the international community and enjoyed the collective support of Arab nations.

He said China had forced the US to realise it could not continue obstructing the Council.

“For the lives that have already perished, the Council resolution today comes too late,” he said, but for those still living in the Strip, the resolution represents “long awaited hope”.

“All harm to civilians must cease immediately” and the offensive must end, he said. 

After 'deafening silence', Council must focus on solutions: France

Ambassador Nicolas de Rivière, Permanent Representative of France to the UN, addresses the Security Council meeting on the situation in the Middle East, including the Palestinian question.

French Ambassador and Permanent Representative Nicholas de Rivière   welcomed the adoption of the resolution, stressing that “it was high time” that the Security Council act. 

“The adoption of this resolution demonstrates that the Security Council can still act when all of its members make the necessary effort to discharge their mandate,” he said.

“The Security Council’s silence on Gaza was becoming deafening, it is high time now for the Council to finally contribute to finding a solution to this crisis,” he continued, noting that it is not yet over and that the 15-member body will have to remain mobilised and immediately get to work.

“It will have to, following Ramadan, which finishes in two weeks, [the Council] will have to establish a permanent ceasefire,” the ambassador added, stressing also the importance of the two-State solution.

Resolution must make a difference: Republic of Korea

The Republic of Korea’s Ambassador Hwang Joonkook said it was the first ever resolution from the E-10 to be adopted on this Middle East agenda and represents a huge breakthrough.

But, for today’s resolution to have concrete significance, it must have a tangible impact in Gaza itself, he said.

“The situation must be different before and after this resolution. This will only be possible when both Israel and Hamas respect and faithfully implement this resolution.”

The parties must understand this resolution reflects the consensus of the international community, starting right now with a ceasefire.

The destruction of buildings has continued in Khan Younis, in the southern Gaza Strip.

Supporting crucial talks: US

US Ambassador and Permanent Representative Linda Thomas-Greenfield said that in adopting the resolution, the Security Council “spoke out in support” of the ongoing diplomatic efforts led by the Washington, Qatar and Egypt to bring about an immediate and sustainable ceasefire, secure the immediate release of all hostages and help alleviate the tremendous suffering of Palestinian civilians in need in Gaza.

“The United States fully supports these critical objectives,” she said.

“In fact, they were the foundation of the resolution we put forward last week – a resolution that Russia and China vetoed.”

Emphasizing that her country’s support for the objectives “is not simply rhetorical”, Ms. Thomas-Greenfield said that the US “is working around the clock to make them real on the ground, through diplomacy”.


She urged Council members to be clear that a ceasefire could have come “months ago” had Hamas been ready to release the hostages, accusing the group of throwing roadblocks in the path of peace.

“So today, my ask to the members of this Council…is ‘speak out and demand unequivocally that Hamas accepts the deal on the  table’,” she said.

Resolution must be implemented: UN chief

Reacting immediately after the vote , Secretary-General António Guterres said on X that the long-awaited resolution must be implemented.

The Council’s failure to do so “would be unforgivable”, he stated.

Algeria says draft will end the ‘bloodbath’ in Gaza

Ambassador Amar Benjama, Permanent Representative of Algeria to the UN, addressing the Security Council meeting on the situation in the Middle East, including the Palestinian question.

Algeria’s Ambassador Amar Benjama said the draft will put an end to the massacres that have been going on for five months in Gaza.

“The bloodbath has gone far too long,” he said. “Finally, the Security Council is responding to the calls of the international community and the Secretary-General.”

The draft conveys a clear message to the Palestinian people, he said, "the international community, in its entirety, did not abandon you.”

“Adopting today’s resolution is only the beginning to meet the aspirations of the Palestinian people…and to put an end to the bloodbath without any conditions.”

Draft resolution passes, US abstains

UN Security Council votes on resolution demanding an immediate ceasefire in Gaza for the month of Ramadan.

The Russian verbal amendment did not pass due to lack of votes.

But, in the substantive vote, there were 14 in favour, with the US abstaining. The resolution therefore has passed.

The sticking point is the removal of the word "permanent" from an earlier version of the draft. It now calls for an "immediate ceasefire".

Russia proposes amendment

Russian Ambassador Vassily Nebenzia said the fact that the word “permanent” in operative paragraph one was replaced with weaker language is “unacceptable”.

“We all received instructions for a vote on the text that contained the word ‘permanent’” and anything else could be seen as permission for Israel to continue its attacks, he said.

As such, his delegation proposed an oral amendment to return the word “permanent” to the draft.

Israel and Yemen will be taking part in the meeting together with the observer State of Palestine.

Those who wish to make a statement before the vote are speaking.

A girl stands in front of her shelter in the city of Rafah.

Mozambique's Ambassador Pero Afonso is introducing the draft on behalf of the 10 elected members (E-10) of the Council.

He said it was essential to end the catastrophic situation in the Gaza Strip, which is a matter of "grave concern to the entire international community" and a clear threat to peace and security. 

There is a mandate under the UN Charter to work towards these key aims, and this is the main motivation for introducing this text.

He said the E-10 group have always supported the call for an immediate ceasefire as a "fundamental" starting point. But, the draft resolution also demands the immediate release of all hostages and full humanitarian access to them.

"Given the utmost urgency of the situation, we call on all members to vote in favour of the resolution and work towards a comprehensive ceasefire and a lasting peace in the Middle East, he said. 

The meeting has finally got underway. Ambassador Yamazaki has led a minute's silence in honour of those who died in the terrorist attack in Moscow on Friday.

These are unusual scenes going on now in the Chamber. The Russian ambassador is in a large huddle with many other top diplomats, including the Palestinian Observer and the ambassador for Malta. There are clearly negotiations still going on over the draft that's due to be voted on.

Only a few of the ambassadors are already at the table. It looks like we won't see the gavel come down for a while yet.

Japan holds the presidency of the Security Council for March. Ambassador Kazuyuki Yamazaki will get the meeting underway soon, but delegations are still filing into the Council Chamber, some huddled together in animated discussion. 

Disagreement in the Council has seen several rounds of drafts quashed by one or more of its five veto-wielding permanent members (China, France, Russia, United Kingdom, United States) since the war began in October following the Hamas-led terror attacks on southern Israel.

The current draft that ambassadors will consider around the iconic horseshoe table in the Security Council Chamber this morning is only four operative paragraphs long and was prepared by its non-permanent members.

Three main demands: Ceasefire, return hostages, let aid into Gaza

The resolution is a bare-bones call for a ceasefire during the month of Ramadan, which began on 11 March. It also demands the return of about 130 hostages seized in Israel and still held in Gaza and emphasizes the urgent need to allow ample lifesaving aid to reach a starving population in the besieged enclave.

The demand to end hostilities has so far eluded the Council following the Israeli forces’ invasion of Gaza in October after Hamas attacks left almost 1,200 dead and 240 taken hostage.

Since then, Israel’s daily bombardment alongside its near total blockade of water, electricity and lifesaving aid has killed more than 32,000 Palestinians in Gaza,  according to the health ministry there, where a recent  UN-backed report showed an imminent  famine unfolding.

Growing calls to end the war

Missile attacks on Gaza are continuing.

While a week-long ceasefire in November saw an exchange of hostages held in Gaza for Palestinians detained in Israel, fighting resumed and has only escalated, as the death toll and malnutrition in Gaza continues to soar along with ever louder calls to end the war and rapidly address the stark humanitarian suffering.

Previous rejected drafts contained basically the same provisions as this new one, as did resolutions 2712 and 2720 that were adopted in late 2023, but points of contention persist among the membership while calls continue to demand that the 15-member Council take a stronger stand to end the conflict.

Read our explainer on what happens when the Security Council deadlocks  here , and follow our coverage as the meeting unfolds.

What’s the new draft resolution calling for?

  • The Council would demand “ an immediate ceasefire for the month of Ramadan respected by all parties leading to a lasting sustainable ceasefire ”
  • It would also demand “ the immediate and unconditional release of all hostages , as well as ensuring humanitarian access to address their medical and other humanitarian needs” and “that the parties comply with their obligations under international law in relation to all persons they detain”
  • Other provisions would have the Council emphasize “the urgent need to expand the flow of humanitarian assistance to and reinforce the protection of civilians in the entire Gaza Strip.
  • In this regard, the draft would have the Council reiterate its demand for the lifting of all barriers to the provision of humanitarian assistance at scale , in line with international humanitarian law as well as resolutions 2712 (2023) and 2720 (2023).

Here are HIGHLIGHTS from the  Council’s meeting on Friday :

  • A US-proposed draft to end the war in Gaza was vetoed by permanent Council members China and Russia, in a vote of 11 favour to three against (Algeria, China, Russia) and one abstention (Guyana)
  • Several ambassadors voiced their support for a new draft proposed by the “E-10” group of non-permanent Council members, which calls for an immediate ceasefire
  • The vetoed draft would have made imperative an immediate and sustained ceasefire in Gaza, with an “urgent need to expand the flow of humanitarian assistance” to all civilians and lifting “all barriers” to delivering aid
  • Council members disagreed over elements of the draft, and some highlighted glaring exclusions despite having raised multiple concerns with the US during negotiations
  • Ambassadors largely supported swift action to bring food and lifesaving aid at scale into Gaza, where concerns of famine grew as Israel continues to block and slow walk shipments into the besieged enclave
  • Some Council members called for pursuing the two-State solution to the ongoing conflict
  • Israel’s ambassador was invited to speak, calling the draft’s failure to pass and condemn Hamas “a stain that will never be forgotten”
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