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How to Contact Easyjet Airlines: A Comprehensive Guide for Customer Support

Why Contacting Easyjet Customer Support is Important

When it comes to air travel, having access to reliable customer support is crucial. Whether you have a question about your booking, need assistance with modifying your itinerary, or want to address any concerns during your travel experience, reaching out to Easyjet’s customer support can provide the necessary assistance. In this comprehensive guide, we will explore the various methods available on how to contact Easyjet Airline’s customer support, along with essential tips for effective communication.

Methods to Contact Easyjet Customer Support

1. contacting easyjet via phone.

One of the most direct ways to get in touch with Easyjet’s customer support is by calling their dedicated helpline. You can find the appropriate phone number for your region on Easyjet’s website. This method allows for real-time interaction, enabling immediate resolution of your queries or concerns. ( Click Here )

2. Contacting Easyjet via Email or Online Form

If you prefer written communication, Easyjet provides an email support option. You can send your inquiries or feedback to the designated email address mentioned on their website. Additionally, there may be an online form available for specific requests, allowing you to fill in the required details and receive a response via email.

3. Contacting Easyjet via Social Media Channels

Easyjet maintains an active presence on various social media platforms. You can reach out to their customer support team by sending messages or posting on their official social media accounts. This method offers a convenient way to engage with Easyjet and receive timely responses.

4. Contacting Easyjet through their Mobile App or Website Chat Support

For customers who prefer digital channels, Easyjet offers chat support through their mobile app or website. This feature allows you to directly message a customer support representative and receive assistance in real-time. It’s a quick and efficient way to resolve any issues or queries you may have.

5. Visiting an Easyjet Service Desk or Airport Counter in Person

If you prefer face-to-face interaction, Easyjet provides service desks and airport counters where you can receive assistance from their staff. This method is particularly useful for urgent matters or when you are already at the airport.

Tips for Efficiently Communicating with Easyjet Customer Support

To ensure effective communication and prompt resolution of your concerns, consider the following tips when contacting Easyjet’s customer support:

• Clearly state your query or issue, providing all relevant details such as booking reference numbers, travel dates, and any error messages encountered.
• Stay calm and polite throughout the conversation, even if faced with a challenging situation. Remember, the customer support team is there to assist you.
• If possible, have any supporting documents ready, such as tickets, confirmation emails, or screenshots, to provide additional context to your inquiry.
• Be patient and allow the customer support representative sufficient time to address your concerns. Complex issues may require further investigation or consultation with other departments.

Frequently Asked Questions (FAQs) Regarding Contacting EasyJet Customer Support

• What are the operating hours of the customer support helpline?
• How long does it usually take to receive a response from their email support?
• Can I cancel or modify my booking through customer support?
• What should I do if I encounter a problem during online check-in?
• If I have a complaint about my flight experience with easyJet, how can I reach out to them?

Conclusion: Contact Easyjet Customer Support for a Hassle-free Travel Experience

Contacting Easyjet’s customer support ensures a smooth and hassle-free travel experience. Whether you need assistance with bookings, modifications, or troubleshooting, their dedicated support team is available through various channels. By utilizing the methods discussed in this comprehensive guide and following the tips for effective communication, you can quickly resolve any concerns and enhance your overall travel experience with Easyjet.

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Easyjet Customer Service & Help

Are you traveling with Easyjet and need assistance? Easyjet provides a range of customer service and support options to ensure a smooth and enjoyable travel experience. Whether you have questions about your flight, need help with reservations, have lost or damaged luggage, want to contact customer relations, or have inquiries about the frequent flyer program, Easyjet has got you covered.

Contact Information

• Website: https://www.easyjet.com
• Phone: +443303655454

Help, Tips, & Info on Airlines and Flying

Beyond the customer service info provided here for Easyjet airlines (U2) , we have much more information to help guide you on your air travel:

• Get a comprehensive overview of the world’s airlines , where you can also drill down and see info on specific airlines.
• To understand the inner workings of U2, read about the corporate structure and Easyjet's operations .
• Details on U2 Easyjet baggage fees and restrictions can be found here.
• Track and status any Easyjet flights and avoid unexpected delays or flight cancellations.
• Should you be considering flying on Easyjet with your pet, consider these restrictions so you’ll be best prepared.
• Use a third party (or iFly) when doing your flight research. To get the cheapest flights on Easyjet , you’ll need to see various sources as each can vary considerably.
• If you have a question about Easyjet's check-in process , you can ask an agent at the ticketing counter.
• Want to know what it's going to take and cost to change your flight ticket with U2 airlines ? Look no further.

For more details about this airline, including baggage policies, pet policies, and other information, check out the Easyjet Guide .

Get Easyjet real-time status info here .

Keep in mind that this information can change at any time, so it is best to check with the official airline website for the most accurate and up-to-date information.

Find more help here for your journey through the airport

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easyJet Review – Seats, Amenities, Customer Service, Baggage Fees, & More

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Ticketing options, easyjet carry-on allowance, easyjet checked baggage allowance, additional/excess baggage fees, other fees & add-ons, refreshments onboard, how to avoid paying excess fees & travel expenses, seating options, easyjet customer satisfaction.

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easyJet partners with international airlines such as Cathay Pacific , Virgin Atlantic , and Singapore Airlines for flight connections to its vast European network.

If you’re planning on a trip to Europe (from the UK), it’s likely you’ve considered flying this low-cost airline — so we’ve written this article with everything you need to know. Baggage allowances , optional and mandatory fees, seat specs, customer satisfaction, and more…it’s all here.

Airline: easyJet

Alliance: Worldwide by easyJet

Category: Low-cost airline

Frequent Flyer Programs:  easyJet Flight Club and easyJet Plus

Tagline: “Imagine where we can take you”

About/Mission Statement: “We use our cost advantage and number one and number two network positions in strong markets to deliver low fares and operational efficiency on point-to-point routes, with our people making the difference by offering friendly service for our customers.” (source)

Daily Flights:  1,416

Fleet:  279

Main Hub:  London Gatwick Airport (LGW)

Destinations: 138 destinations across Europe, the Middle East, and North Africa

easyJet keeps their Flight Club program on the down-low, and members can only join by invitation . Customers must meet one of the following criteria within the last 12 months to qualify:

• Booked and flown on 20+ flights
• Booked and flown on 10+ flights with a minimum spend of £1,500 (or equivalent local currency)
• Booked and flown on at least 1 flight each year for the last 10 years

Flight Club members benefit from easyJet’s price promise scheme, where the airline will refund or provide credit vouchers to members who find their flight cheaper with another airline.

Flight changes can be made for free (excluding Flexi fares), and members can perform a name change for free up to 5 times a year.

Additionally, these benefits apply to all passengers made on a booking under the member’s name. To maintain your membership, you must meet the above criteria each year.

easyJet also has a non-exclusive membership program called easyJet Plus , which any customer can purchase for £199 per year per passenger. Members enjoy these benefits:

• Seat selection (saving up to £29.99 per flight)
• Fast track security at some airports
• Dedicated bag drop desks at some airports
• Speedy boarding
• 2nd carry-on bag
• Swap to an earlier flight on the return leg of your journey

Hot Tip: These benefits can all be purchased separately — but if you fly frequently enough with easyJet, you’ll definitely save some money with the membership!

easyJet has 2 fare types: Standard and Flexi. Similar to other low-cost airlines, there are no separate cabins, only different standards of seating.

The airline’s fare pricing changes regularly according to demand (and more often goes up than down), so its best to purchase your flights as soon as possible to avoid higher fares .

Standard Fare

easyJet’s Standard fare only includes your seat and 1 under seat cabin bag . Any checked luggage, reserved seats, or additional cabin baggage must be purchased separately.

Flexi fares allow passengers to make free flight changes (restrictions may apply), and include the following benefits:

• 1 piece of checked baggage (23kg)
• Speedy Boarding
• Fast track security (selected airports)
• Free reserved seat selection near the front of the plane
• 1 additional personal carry-on item allowed
• £7 Bistro voucher to spend on food or drink onboard

Hot Tip: For information on the boarding process, check out our detailed article for  easyJet boarding groups & process.

easyJet Baggage & Other Fees/Add-Ons

All passengers are allowed 1 under seat cabin bag (45 x 36 x 20 cm) for free . An additional standard carry-on (56 x 45 x 25 cm) to go in the overhead locker is free for Flexi fares, Up Front or Extra Legroom Seats, and easyJet Plus members.

Lap Infant Carry-On Policy:  An additional personal item is permitted if traveling with a lap infant under 2 years old.

Stroller Check Policy:  Strollers or a car seat/travel cot (up to 2 items) will be transported free of charge. These items can be checked at the gate and collected from baggage reclaim.

Individual checked bags must not exceed max linear dimensions of 275cm and either 15kg or 23kg, depending on your booking option (see below).

Checked bag up to 15kg

• Online only: £6.99 – £33.49 per bag

Checked bag 15kg – 23kg

• Online: £9.49 – £35.99 per bag
• At the bag drop desk: £40 per bag
• At the departure gate: £50 per bag

A maximum of 3 checked bags are available to purchase per passenger, and 1 piece of checked luggage (23kg) is included for Flexi fare ticket holders.

Additional weight: A standard checked bag is up to 23 kg, but passengers can purchase additional weight up to 32kg in 3kg increments. This can be added at time of booking or online before the departure date, and costs £12 per 3kg.

Overweight baggage: If no extra weight is purchased online and a bag is over the standard weight allowance, then a fee of £12 per kg will be charged at the airport .

Weight allowance can be pooled between your travel companions on the same booking.

For information and fees regarding transporting special luggage such as sports equipment or musical instruments, please read easyJet’s policy  here. 

Hot Tip: For more information, check out our detailed article on easyJet Baggage Fees & Tips to Cover the Expenses .

Change/Cancellation Fees (Cash Tickets)

• Cancellation within 24 hours of booking: £20 (online), £35 (call center)
• Swap to earlier flight return: £25
• Rescue fee : £90 (moving to the next available flight after arriving up to 2 hours late for your flight)
• Flight change (>60 days before departure): fare difference + £17 (online), £22 (call center)
• Flight change (<60 days before departure off-peak*): fare difference + £32 (online), £37 (call center)
• Flight change (<60 days before departure peak season*): fare difference + £47 (online), £52 (call center)

* Off-Peak: September 3-June 14

*Peak: June 15-September 2

Name spelling mistakes & title changes: FREE

Name change (>60 days before departure): £20 (online), £25 (call center)

Name change (<60 days before departure): £47 (online), £52 (call center)

Seat Selection

• Standard seats: £1.99-£8.99
• Up Front/Overwing Extra Legroom seats: £8.99-£24.99
• First Row seats: £12.99-£29.99

Infant charge: £25

Group booking: £10

Pet in cabin: Not permitted

easyJet flights do not offer any complimentary food or drink , but you can make purchases from the Bistro Onboard menu. Flexi fare holders receive a £7 credit to use on the menu within their ticket price.

Fresh food, light meals, snacks, and  beverages are available; here are some example prices:

• Meal deal (main, snack and drink): from £7
• Light meals: from £2.50
• Snacks: from £1.50
• Fresh food: from £4.50
• Beer: £4.50
• Wine: from £4.50
• Spirits: from £4.50
• Soft drinks: from £2

There are several cards that will reimburse you for excess fees and general travel expenses. Just use your points to pay off your travel expenses when your credit card statement comes.

Obviously, it depends on how many miles you have, but you could have hundreds of dollars (or more) in value to use!

Capital One Venture X Rewards Credit Card

The Capital One Venture X card is an excellent option for travelers looking for an all-in-one premium credit card.

The Capital One Venture X Rewards Credit Card is the premium Capital One travel rewards card on the block.

Points and miles fans will be surprised to see that the Capital One Venture X card packs quite the punch when it comes to bookings made through Capital One, all while offering the lowest annual fee among premium credit cards.

Depending on your travel goals and preferences, the Capital One Venture X card could very well end up being your go-to card in your wallet.

• 10x miles per $1 on hotels and rental cars purchased through Capital One Travel
• 5x miles per $1 on flights purchased through Capital One Travel
• 2x miles per $1 on all other purchases
• $300 annual travel credit on bookings made through Capital One Travel
• Unlimited complimentary access for cardholder and 2 guests to 1,300+ lounges, including Capital One Lounges and the Partner Lounge Network
• 10,000 bonus miles awarded on your account anniversary each year
• Global Entry or TSA PreCheck credit
• Add authorized users for no additional annual fee ( rates & fees )
• No foreign transaction fees ( rates & fees )
• $395 annual fee ( rates & fees )
• Does not offer bonus categories for flights or hotel purchases made directly with the airline or hotel group, the preferred booking method for those looking to earn elite status
• Earn 75,000 bonus miles when you spend $4,000 on purchases in the first 3 months from account opening, equal to $750 in travel
• Receive a $300 annual credit for bookings through Capital One Travel, where you'll get Capital One's best prices on thousands of trip options
• Get 10,000 bonus miles (equal to $100 towards travel) every year, starting on your first anniversary
• Earn unlimited 10X miles on hotels and rental cars booked through Capital One Travel and 5X miles on flights booked through Capital One Travel
• Earn unlimited 2X miles on all other purchases
• Unlimited complimentary access for you and two guests to 1,300+ lounges, including Capital One Lounges and the Partner Lounge Network
• Use your Venture X miles to easily cover travel expenses, including flights, hotels, rental cars and more—you can even transfer your miles to your choice of 15+ travel loyalty programs
• Elevate every hotel stay from the Premier or Lifestyle Collections with a suite of cardholder benefits, like an experience credit, room upgrades, and more
• Receive up to a $100 credit for Global Entry or TSA PreCheck ®

Financial Snapshot

• APR: 19.99% - 29.99% (Variable)
• Foreign Transaction Fees: None

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Capital One Venture Rewards Credit Card

Get 2x miles plus some of the most flexible redemptions offered by a travel credit card!

The Capital One Venture Rewards Credit Card   is one of the most popular rewards cards on the market. It’s perfect for anyone in search of a great welcome offer, high rewards rates, and flexible redemption options.

Frequent travelers with excellent credit may benefit from this credit card that offers a lot of bells and whistles. And it offers easy-to-understand rewards earning and redemption.

• 5x miles per $1 on hotels and rental cars booked through Capital One Travel
• Global Entry or TSA PreCheck application fee credit
• Access to Capital One transfer partners
• $95 annual fee ( rates & fees )
• Limited elite benefits
• Enjoy a one-time bonus of 75,000 miles once you spend $4,000 on purchases within 3 months from account opening, equal to $750 in travel
• Earn unlimited 2X miles on every purchase, every day
• Earn 5X miles on hotels and rental cars booked through Capital One Travel, where you'll get Capital One's best prices on thousands of trip options
• Miles won't expire for the life of the account and there's no limit to how many you can earn
• Use your miles to get reimbursed for any travel purchase—or redeem by booking a trip through Capital One Travel
• Enrich every hotel stay from the Lifestyle Collection with a suite of cardholder benefits, like a $50 experience credit, room upgrades, and more
• Transfer your miles to your choice of 15+ travel loyalty programs
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Capital One VentureOne Rewards Credit Card

The card offers unlimited miles at 1.25x per $1 and no annual fee. When you consider the flexible rewards, frequent travelers come out on top.

Interested in a travel rewards credit card without one of those pesky annual fees? Then say hello to the Capital One VentureOne Rewards Credit Card.

In addition to no annual fee, the Capital One VentureOne card offers no foreign transaction fees.

But is this card worth its salt, or is it merely a shell of the more popular Capital One Venture card?

• No annual fee ( rates & fees )
• Ability to use transfer partners
• Fraud coverage
• Weak earn rate at 1.25x miles per $1 spent on all purchases
• No luxury travel or elite benefits
• $0 annual fee and no foreign transaction fees
• Earn a bonus of 20,000 miles once you spend $500 on purchases within 3 months from account opening, equal to $200 in travel
• Earn unlimited 1.25X miles on every purchase, every day
• Enjoy 0% intro APR on purchases and balance transfers for 15 months; 19.99% - 29.99% variable APR after that; balance transfer fee applies
• APR: 19.99% - 29.99% (Variable),0% intro on purchases for 15 months
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Each card allows you to redeem Capital One miles for 1 cent each as a statement credit for previous travel purchases (within 90 days).

Inflight Inclusions, Amenities, & Seat Specs

easyJet only offers 1 cabin type — due to the short duration of its flight routes, there are limited inflight amenities. Standard services of a short-haul carrier are available, such as refreshments and gift items to purchase from their Bistro & Boutique magazine.

Although there are no separate cabins, you can choose from preferred seating options that offer some extra perks.

If you select a Standard fare ticket, then you have the option to select seating for a fee (detailed in the extra fees section) in the following categories:

• Standard seats: Choose your seat toward the middle and back of plane
• Up Front seats: Choose a seat in rows 2-6 (or 2-5 on some aircraft). Includes an additional personal item, dedicated bag drop, and Speedy Boarding. (This seat selection is free for Flexi fares and easyJet Plus members.)
• Extra Legroom seats: Includes all benefits of Up Front seats, but at a seat located in the middle or at the front of the plane with extra legroom.

easyJet currently has 2 types of aircraft: the Airbus A319 and the Airbus A320.

Airbus 319: 156 passengers

Airbus A320 (version 1): 180 passengers

Airbus A320 (version 2): 186 passengers

easyJet does not specify seat width or pitch for individual aircraft and seating types, but it does state that seats have a minimum pitch of 29”/72.5cm and a minimum width of 17.5”/44cm.

Unlike its rival Ryanair , easyJet is focused on improving customer satisfaction as one of its main corporate initiatives. In their 2018 Annual Report (see page 28), easyJet states they improved customer satisfaction from 71% to 71.2%.

This is based on the results of their customer satisfaction survey — although the change is minimal, at least it’s going in the right direction!

Having said that, customer service seems to be the biggest gripe passengers have with the airline, especially dealing with the call center. easyJet seems to be trying to embrace online chat to take the pressure off their long call waiting times, but many customers report that this service is an automated system that makes it difficult to get some answers.

That said, Tripadvisor features some great reviews from happy easyJet customers, with a traveler rating of 66% “Excellent” or “Very Good,” 16% “Average,” and 18% “Poor” or “Awful.”

No official statistics can be found on the UK’s Civil Aviation Authority website .

Consumer Rankings, Ratings, Etc.

There are many different rating and review sites out there, so we’ve highlighted a few of the most popular.

Skytrax Ranking : 3 Star Airline (out of 5)

Skytrax Customer Rating : 6/10

Tripadvisor Airline Review Rating : 3.5/5 (average from 40,710 reviews)

Kayak Customer Rating: 6.6/10 (average from 6,932 reviews)

AirHelp.com Overall Rating:   5.66/10 (Assesses on-time arrivals, quality of amenities, and how well an airline resolves compensation claims)

Safety and Performance

easyJets has a 4/7 safety record as awarded by AirlineRatings.com . This assesses whether the airline has an IATA Operational Safety Audit Certification, combined with information from the world’s aviation governing bodies plus government and crash records.

easyJet does not have an IATA Operational Safety Audit Certification, which brings down their score according to AirlineRatings.com. However, the airline has had no fatalities in its flight history and hardly any accidents.

Awards and Notable Mentions

Business Traveller Awards 2018: Best Low-Cost Airline

Buying Business Travel Awards 2017:  Best Short Haul airline

Charity Partnership

easyJet has partnered with the children’s charity Unicef since 2012 and has raised over £10 million. Donations are encouraged from customers onboard through spare change initiatives, which are used to support Unicef’s global vaccination efforts.

Local donations are also made to charities nominated by employees, including cash donations and flight vouchers. easyJet also supports emergency appeals through onboard collections for tragic incidents, such as the Manchester terror attack and Grenfell Tower fire.

Final Thoughts

You’ve never going to get glitz and glamour flying easyJet, but what you will get are reasonably priced flights, flexibility with seating and baggage options (great if you’re traveling light), and generally punctual arrivals and departures.

easyJet has a diverse route offering, serving some of the bigger and busier international airports (unlike its rival Ryanair, which is known for flying into smaller regional airports).

If you fly regularly with easyJet, then it’s worth investing in their easyJet Plus membership. With seat selection fees up to £29.99 per way, you would nearly cover your membership fee in 3 return flights.

Frequently Asked Questions

What is the baggage allowance for easyjet.

All passengers are allowed 1 under seat cabin bag for free . An additional personal item to go under the seat in front of you is free for Flexi fares, Up Front or Extra Legroom Seats, and easyJet Plus members.

Standard carry-ons must not exceed 56cm x 45cm x 25cm, and the free cabin bag (if applicable) must be smaller than 45cm x 36cm x 20cm.

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About Amar Hussain

Amar is an avid traveler and tester of products. He has spent the last 13 years traveling all 7 continents and has put the products to the test on each of them. He has contributed to publications including Forbes, the Huffington Post, and more.

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How To Contact EasyJet Via Phone, Email, Or Contact Form

Last Updated on April 4, 2024 by Rick Spiegel

If you are thinking about how to contact EasyJet Airlines then, you are at the right place. You can contact the EasyJet Airlines executive through various mediums such as via phone, email, contact form, etc. You have multiple alternatives which you can use to get help from the representative. So, read the guide till the end to know more about how to speak with someone at EasyJet.

Table of Contents

How Can I Get in Touch with an EasyJet Airlines Representative?

There are multiple ways by which you can contact EasyJet Airlines. The airline offers both online and offline options which you can use to seek assistance from the executive. You can seek help from their executive in various scenarios such as booking a flight, seeking assistance for passengers with disabilities, etc. The ways by which you can reach out to the airline representative are:-

• Live Chat with Virtual Agent.
• Call the Airline Representative.
• Fill out the contact form.
• Send a message on social media handles.

How to seek help from EasyJet Airlines in the UK and Spain?

EasyJet Airlines has a dedicated contact number for all its flyers in the UK and Spain. So, if you live in the UK or Spain and looking for assistance from an EasyJet representative then, you can dial +44 (0) 330 5515151(UK) and +34 93 6410000 (Spain).

Contact Number Of EasyJet Airlines For Other Countries

If you want to contact the Airline executive of EasyJet Airlines from any other countries than Spain and UK then, below is a list of countries along with the contact numbers and timings. So, you can reach out to the airline executive by dialing the EasyJet telephone number.

Get A Quick Solution Of Your Problem Through EasyJet Live Chat

If you want to get a solution within seconds then, the EasyJet Live Chat feature is for you. Here are the simple steps that you can follow to start the live chat with the virtual agent.

• The first step is to head back to the official website of EasyJet Airlines.
• Now, tap on the ‘Live Chat’ feature.
• The virtual agent will ask you to enter your booking reference number.
• So, enter your booking reference number (PNR) and ask your question. 
• However, if you don’t have any booking reference number then, you can select the other option.
• And you can ask your questions related to bookings and other issues with the live agent.

So, this is how you can easily get the query resolved via the live chat feature.

Fill Out the EasyJet Contact Form For Assistance

Another easy method to seek help from EasyJet Airlines representatives is by filling out their contact form online. You can easily fill out the contact form of the airline along with the relevant attachments.

Here is a quick instruction to fill out the contact form instantly:

• Firstly Visit the official website of EasyJet Airlines.
• Here you’ll get the ‘Contact Us ‘ form under the ‘Write to Us’ section.
• Click on that option and enter all the required details such as your Personal details, booking reference number, Flight date, and contact number.
• After entering all the necessary details, write your question in the given box.
• Now, add the attachment (If any) as it will help you to get a response even more quickly from the airline.
• And lastly, submit your question.

Directly Message EasyJet On Social Media Platforms For Quick Response

Sending a direct message on the social media handle of EasyJet Airlines is one of the easiest methods to seek help from the airline executive. You can send your query to various social media pages of EasyJet Airlines including Facebook , Instagram , and LinkedIn . Once you send your query to them they will revert your back and will resolve your issue quickly.

Get Help From An EasyJet Representative By Sending An E-mail

Another alternative to contact EasyJet Airlines is sending an email to the airline. You can send your email to [email protected] . However, there might be chances that you get a late response from the airline executive if you send an email. But, you can seek assistance if you don’t find the contact form option helpful.

How To Contact EasyJet For Group Booking and Delayed Or Damaged Bags?

Passengers can contact EasyJet Airlines via different ways either for making a group booking or want to contact the airline for the loss caused due to damaged or delayed baggage. Read more to know various ways to get connect with the airline representative in such scenarios.

EasyJet Contact Number For Group Bookings

If you are planning your next trip with your family or friends and want to make a group book then, you can reach out to the airline representative via call and email as well. Dial +44 (0) 330 5515144 and the airline representative will help you with making group bookings. But if you don’t want to call them then, you have an alternative which is to write an email and send it to [email protected] .So, it’s your choice to choose any method to contact EasyJet Airlines.

Contact EasyJet For Delayed And Damaged Baggage

As per the delayed and damaged baggage policy, if your baggage is found by the baggage service team then,  they contact you to give back your baggage. However, if it’s been more than five days then, you must chat with a member of the Delayed Baggage Tracing Team of the airline. The live chat facility is available from Monday to Friday between 09.00 – 13.00  UK team.

How To Seek Help From EasyJet Representative For Special Assistance?

If you are traveling with EasyJet Airlines and need special assistance then you can contact the airline via call. Here is a list of contact numbers along with the operating hours of the airline. So, you can contact the airline executives from different countries.

How To Contact EasyJet Holiday Package By Phone Number?

If you are planning your next trip with the EasyJet Holiday package and facing any issues while preparing for your holiday or want to make changes to your holiday package then, you can contact the UK-based team of EasyJet Airlines. Their team is available for its passengers 24/7. So, flyers can call +44 330 123 5025 to seek help. And the team of EasyJet will solve your issue as soon as possible.

Frequently Asked Questions (FAQs)

How do i speak to someone at easyjet.

If you are facing any issues while booking your flight ticket, upgrading your seat, adding baggage, or any other issue and want to get connected with the airline representative then, you can contact the airline representative by calling on their official number.

Does EasyJet Airlines assist passengers with disabilities?

Yes, if you or your co-passenger needs special assistance while traveling with EasyJet Airline then you can contact the airline executive to inform them that you’ll need special assistance during your journey. You can inform them by calling on their number.

How can I reach out to an EasyJet Airlines representative for issues with their Holiday feature?

If you are facing any issue with the EasyJet Holiday package feature then, you can contact their executive by dialing their contact number which is +44 330 123 5025. And once you get connected with them on call, share your issue to get a solution.

What is the contact number of EasyJet Airlines for the passengers in Germany?

If you live in Germany, and traveling with EasyJet Airlines and want to seek help from their representative then, you can call +49 (0) 30 726297510. Their team will assist you and resolve your issue shortly.

Can I do a live chat with the virtual agent of EasyJet Airlines to seek help?

Yes, EasyJet Airlines provides a live chat feature by which any passenger can get assistance from the agent. The agent will solve your problem within seconds.

Can I reach out to an EasyJet Airlines representative by filling out their contact form?

Yes, you can fill out the contact form of EasyJet Airlines from their official website. But make sure that you write all your details correctly and briefly explain your concern to get the right solution.

How can I find the contact number of the EasyJet Airlines representative?

If you want to contact EasyJet Airlines via call then, you can easily find their contact number on their official website. The airline has given multiple contact numbers to its passengers from different countries.

How can I contact EasyJet Airlines via their social media page?

If you want to contact EasyJet Airline through their social media page then, you can directly send a message on any of their social media page. The airline has social media accounts on Instagram, Facebook, and LinkedIn.

What are the different ways to get in touch with the EasyJet Executive?

EasyJet Airlines offers multiple options to all its flyers which they can use to seek help from their executive in different situations. These options are call, live chat, social media, email, etc.

Does EasyJet Airlines provide its services to its flyers from Switzerland?

If you live in Switzerland and want to reach out to the EasyJet representative, then you can call them at +41 (0) 22 5926600. You can call their team from Monday to Friday between  08:00-17:00 (BST).

Rick Spiegel

I'm Rick Spiegel, a dedicated traveler and writer with a passion for all things related to airline travel. My love for exploring new destinations and my commitment to helping fellow travelers navigate the skies have led me to create a space where you can find all the information you need to contact airlines and resolve air travel issues seamlessly. With years of experience in the aviation industry, I've made it my mission to provide you with expertly crafted airline travel guides, ensuring that your journeys are as smooth as possible.

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Live Chat Directory

Every Live Chat Company in the UK Listed

Easyjet Live Chat | Customer Service

Easyjet live chat is open for the following hours:.

8:00am – 8:00pm – 7 days a week

The Easyjet web chat team is on hand to offer support in all of the support that the call center provides, including, Managing your bookings. flight or destination queries. airport concerns, payments, baggage allowance, and special assistance. The ‘chat to us’ button is located halfway down the page on the left-hand side.

To access the Easyjet live chat please click the image below

How To Contact Easyjet Customer Service?

You can contact the Easyjet Customer service team via live chat, phone, and email. The phone and live chat can be used for faster turnaround time and have less than 3 minutes of waiting time. Email requests can take between 2 to 3 business days to be handled.

To connect to their customer service via email, go to Easyjet email address . 

Easyjet Customer Service Hours:

The customer support team is available from 7am to 10pm every day of the week. We recommend contacting Easyjet through their free live chat service which is available from 8am to 8pm to get connected to an agent easily.

LiveChat Directory is not affiliated to, linked with, or otherwise endorsed by Easyjet. All product and company names are trademarks or registered trademarks of their respective holders.

12 Comments

Why do easyJet NOT clean planes in-between flights? on sat I pulled down my table it was beyond filthy the air hostess was embarrassed as I pulled down my table in front of her and I requested something to clean it with which she did provide and I cleaned it however majority of people on that flight have tested positive for covid since arriving home there is an entire site with people just arrived home from same destination on easyJet all testing positive!! What happened to the cleaning regime at the beginning of covid it’s all gone now yet covid is still around

Make us food don’t make us hungry

we have flights booked for the 29/12/2021 if we have to cancel because of the pandemic will we get a full refund

I want to cancel 1 out of 2 flights ? but when I try it cancels both ? I need somebody to talk to so I can cancel it

Hello, I have flights booked for 29th October and would like to change them to next October, is the last date I can change them 15th October.

hi i need to find out if its possible for my partner to be able to use her mobility scooter when traveling to amsterdam next month it is a folddown model and would like to know what we need to do to allow it . thanks

Hi I am traveling for weekend to Scotland/Edinburgh. Do I need to fill up any form regarding corona virus? I cant find anything related to it. All it says it is about arriving to the UK not out of the UK.

Hi I’ve git a holiday booked with tui , easyjet flights what hapens if I cancel the flights

Hi my holiday got csncelled on satarday how long be4 i recieve my refund please

I am trying to obtain some vouchers for flights we will be unable to take due the new government guidelines for none essential travel to Spain. My reference no, K1P132H we are due to fly 27th July 2020 to Malaga , returning on the 31stAugust. There are three adults traveling. I am having extreme difficulty contacting anyone. I am trying to make easyjet aware we will not be taking these flights and want vouchers instead. Would appreciate a reply that one ,I can maybe do this through you on this site, or if not what to do. Thanks Helen Webster

Cannot rebook flights with my booking reference no of K1FSPDN. Flight cancelled 26.3.20. I need to reboo k urgently for 17.4.21 before flights fully booked. Thanks Pete

I cannot rebook my flights for next April 2021. It does not accept my reference no of K1FSPDN within manage my bookings and no flight details are shown within my account for cancelled flight of 26.3.20. I need to rebook flights to Mallorca on 17.4.21 for 7 days out from Luton at 0600hrs to Palma and return 24.4.21 later this day. My original booking had paid for carriage of bicycle and 23 kgsof hold bag which I want to repeat for 17.4.21 and return.

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WE COULDN'T FIND A MATCH, PLEASE TRY AGAIN.

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EASYJET HELPS THE NATION FIND THEIR WINGS

easyJet ‘pilots’ talking billboard and aptitude test in new pan European recruitment campaign to find the next generation of pilots

• New nationwide online pilot aptitude test shows people if they could have what it takes to become an airline pilot
• With more than 90% of airline pilots being men, the campaign targets female audiences to encourage more women to join the profession
• Innovative new ‘talking billboard’ features a real-life easyJet pilot to provide insights on the career and debunk myths about the job
• easyJet is looking for 200 aspiring pilots to join its Generation easyJet Pilot Training Programme this spring and hundreds in the coming years with the aim of tackling stereotypes and encouraging more people to consider a career in aviation
• Reaction Speed test: https://easyjetpilot.maptq.com/?loginid=oxywoci5x7fk
• Sense of Direction test: https://easyjetpilot.maptq.com/?loginid=zdo45dcpk8zv           

A new nationwide pilot aptitude test has been launched today by easyJet to encourage Brits to find out if they have what it takes to become a pilot, following new research revealing half of Brits (50%) don’t know what qualifications are needed to become an airline pilot and learn to fly a commercial jet.

The online test assesses some of the key skills required to become an airline pilot and has been designed to encourage more people to consider the career. With no prior aviation knowledge or flying experience required, easyJet is giving people the opportunity to test their aptitude for some of the key skills needed to be an airline pilot, like sense of direction and reaction speed.

To launch the campaign, easyJet is also ‘piloting’ a talking billboard - featuring a real-life easyJet pilot strapped to a billboard in Central London today.

The test and ad are part of a new first-of-its-kind pilot recruitment campaign from the airline, ahead of the opening of its 2024 Pilot Training Programme in the coming weeks. The airline’s pilot training programme takes aspiring pilots with little to no flying experience to operating a commercial passenger jet in around two years with its intensive, industry-leading training course.

The interactive campaign aims to debunk prevalent myths and misconceptions about the job, after research from easyJet found that 57% of those polled believe that a university degree is required to become a pilot, and 80% think that 20/20 vision is a necessity, when neither are in fact needed to apply.

The new test is being rolled out online targeting female audiences, in a bid to encourage more women to try the test and consider the job. The new campaign forms part of easyJet’s ongoing drive to encourage more women to join the profession, as more than half (59%) of British adults surveyed still believe there are misconceptions that a pilot is a job for a man. New research from the airline also revealed twice as many men (32%) considered becoming a pilot compared to women (15%).

Captain Sarah Ackerley was spotted answering questions from the public, providing advice and insight into her career, and encouraging more people to take the test via the QR code on the billboard.

Ann McKenzie was one of those who took up the challenge - she said: “I’ve always loved travelling and seeing the world, but I didn’t think I’d discover that I have the right skills to become a pilot on my Wednesday morning commute. I might have to think of a career change after getting such a strong test result and quizzing a female pilot!”

The interactive ad was launched after a recent survey of 2,000 British parents and their children from the airline showed that visible role models play a critical role in people’s job ambitions, particularly for young people.

When asked why they believed that pilot is a role for men, the top reason given by children was that they had never seen a female pilot (41%) and of those young girls surveyed, nearly half 47% said they believe a pilot is a job for a man.

easyJet Captain Sarah Ackerley, said: "Tackling gender stereotyping within aviation has been a long-standing mission for easyJet and I’m excited to be part of this latest campaign that’s allowing people to get a real insight into what skills are really important to do this job, and encourage more women into the profession. It’s an immensely rewarding career that I’m proud to champion and I hope by more people taking our new interactive test, they can challenge themselves to discover a talent they never knew they had and I hope to see them flying with us in the future.”

The new campaign builds on ongoing work by easyJet to inspire the next generation of aviators and encourage more women into the career. easyJet has been tackling this industry challenge for a number of years through initiatives including recruitment campaigns, its pilot school visits programme and Summer Flight School.

As a result, today 7.5% of easyJet’s pilots in in the UK are women, compared to the UK industry average of 6.5% with around 300 women including 99 Captains now flying for the airline, which will continue its efforts to see these numbers further grow.

To apply to easyJet’s Pilot Training Programme, aspiring pilots need to be aged 18 or over by the time they begin training and have a minimum of 5 General Certificate of Secondary Education (GCSE) of Grade C or above (or equivalent), including Mathematics, Science and English language – no higher qualifications or degrees are required.

For more information about the being an airline pilot with easyJet visit becomeapilot.easyJet.com and to register interest for easyJet’s Pilot Training Programme, visit  CAE & easyJet - Are you a future airline pilot? | CAE

For more information contact Catriona Barnard

[email protected]

07857 152 327

Notes to Editors

easyJet is Europe’s leading airline offering a unique and winning combination of the best route network connecting Europe's primary airports with great value fares and friendly service.

easyJet flies on more of Europe’s most popular routes than any other airline and carried more than 82 million passengers in 2023 with more than 11.3 million travelling for business. The airline has over 300 aircraft flying on nearly 1000 routes to more than 155 airports across 35 countries. Over 300 million Europeans live within one hour's drive of an easyJet airport.

Research study of 2,000 UK adults (nat rep) by 3Gem conducted between 29 th March-2 nd April 2024.

Entry Criteria for pilot training:

• Be aged 18 or over to commence training (by course start date)
• The right to work with unrestricted access across EEA, EU, UK and Switzerland 
• Hold a minimum of 5 GCSEs (or equivalent) Grade C or above, including maths, science and English language
• Be fluent in English (verbal and written)
• Minimum height 5’ 2” (157cm) with maximum commensurate with Airbus flight deck requirements
• Be able to obtain an EASA or CAA Class 1 medical as required for the relevant license.

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BA, easyJet and Wizz Air resume flights to and from Israel

Virgin Atlantic to restart services in September, almost a year after airlines suspended flights owing to Gaza war

Major European airlines have started to resume flights to and from Israel. Wizz Air, easyJet and British Airways are now all flying to Tel Aviv, and Virgin Atlantic is planning a resumption this year.

Wizz Air said on Wednesday it had restarted flights to Israel from six airports in March, and planned to resume operations on further routes during the next three months. This will include the resumption of flights from Gatwick to Tel Aviv, as well as 16 other paused routes.

Most big airlines suspended services to Israel and some surrounding areas after the start of the war in Gaza in October. They are only now returning.

BA resumed flights to Tel Aviv’s Ben Gurion airport on Monday, but with a reduced service of one daily plane four days a week. EasyJet restarted its services to Israel on 25 March,returning to its prewar schedule from London Luton, Amsterdam, Berlin, Basel, Geneva and Milan.

In January, easyJet revealed that the Middle East crisis had cost it more than £40m in lost trading as flights were suspended and demand weakened.

Ryanair has also been significantly affected by the war, and revealed on Wednesday that it had been forced to cancel 950 flights since October. The airline resumed flights to Ben Gurion at the start of February but suspended them again at the end of the month after a dispute over which terminal it could use.

Ryanair complained that the airport had closed its low-cost terminal 1, which meant the airline was being forced to use terminal 3, where the fees are higher.

Virgin Atlantic has said it plans to resume flights to Israel in September after initially earmarking March for a restart. The airline said: “After careful consideration, we have taken the difficult decision to extend our pause on flying to and from Tel Aviv up to and including 4 September 2024.

“We sincerely apologise to our customers for any inconvenience caused and our teams will be in contact with anyone affected to discuss their options, which include rebooking to a later date or a full refund.”

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Virgin Atlantic posted annual accounts on Wednesday that showed a loss of £139m for the year to 31 December, an improvement on the £206m loss it made in 2022. It said continued cost discipline and cash protection meant that it expected to return to profitability next year.

Oliver Byers, Virgin Atlantic’s chief financial officer, said the continued losses were largely due to interest charges incurred on loans taken on during the pandemic, as well as £100m of debt repaid to lenders in 2023.

• Airline industry
• Israel-Gaza war
• British Airways
• Virgin Atlantic

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