essay on professionalism in the workplace

Professionalism in the Workplace Expository Essay

The evidence of professionalism at the place of work is through many aspects such as the manner in which employees treat each other and the way through which the management treats its employees and other stakeholders of the firm.

In a business entity, you will find professionals from different fields and they all work with one central goal being customer satisfaction, sustaining the business and ensuring profitability. For the business to thrive, it is important for the individuals working herein to understand the roles each other plays.

It is not a wonder for one to find people working in the same organization yet they do not realize how each of their roles contributes to the success of the business and their success as well. In a hospital setup for example, one cannot help but appreciate the roles each one plays in that organization. It is easy to disregard the security guard, the secretary the people doing the laundry or the ones who are behind the scenes.

“They hardly interact with the clients” one would think, so why are they so important to the business? In a business organisation, the success of one professional is built on the platform of the other professionals he or she works with. Teamwork is the foundation for success in any workplace (Schmidt 293). A professional is always keen to, share ideas and to help other team members as needed.

As team players, the leaders to various groups in the teams at the place of work should take the initiatives to recognize the efforts of other members of the team especially regarding the success of the firm in terms of its outputs. It is imperative to realize that one’s skills, expertise, long experience are not enough to sustain the organizations success. Every individual plays a key role towards the final success of the company.

Teamwork allows companies to blend the strengths and perspectives of all their employees so that they can achieve organizational goals, increase productivity and guarantee that their clients’ needs are met (West 188). Inevitably, you will always encounter friction, as individuals in the team are different in the way they think and behave. There are instances when you remain silent yet you could use your voice to move the work forward.

This is because one must appreciate the reality that you are dealing with adults. However, it is a key learning point that to be effective in a team one needs to be an assertive communicator. Each team-member needs to seek out, to listen to, and to learn from one another.

According to (Nielsen 63) assertiveness refers to each one’s willingness to offer information with confidence, yet valuing and supporting the views of his or her teammates. The cooperation and assertiveness of each member means that decisions are made based on consensus which is reached by the full participation of every team member (Beeghley 162).

As a result of relating to other professionals in a team, one grows interpersonally and fully appreciates that together, everyone achieves more. Employees are expected t portray a positive approach towards their work despite the daily challenges that they may encounter in the course of executing their duties.

The mistakes that are committed by other members of the group provide a good learning environment for the rest of the members (Nielsen 90).

Works Cited

Beeghley, Leonard. The Structure of Social Stratification in the United States . Boston: Allyn & Bacon. 2004. Print.

Nielsen, John. Effective Communication Skills: The Foundations for Change. Bloomington: Xlibris Corporation. 2008. Print.

Schmidt, Jeff. Disciplined Minds – A Critical Look at Salaried Professionals and the Soul-Battering System that Shapes their Lives. Rowman & Littlefield, 2000. Print.

West, Michael. Effective Teamwork: Practical Lessons from Organizational Research . Hoboken: John Wiley & Sons. 2012. Print.

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For Julius Erving, a basketball legend, professionalism in the workplace is simple.

“Being a professional is doing the things you love to do, on the days you don't feel like doing them.”  Julius Erving, basketball player 

In many ways, this quote still holds true in a fast-changing world . Pre-pandemic, our work and personal lives were more separate and divided. For the most part, we left work at work.  

But change has hit the world pretty hard, especially in the last few years. In-person meetings have switched to Zoom or virtual conference rooms. Slacks, button-down shirts, and nice dress shoes have been swapped for sweatpants and slippers.

But now, many of us are working remotely or in a hybrid workforce . The line between personal and work life is blurrier than ever. While the most visible changes might be our outfits on Zoom , the notion of professionalism in the workplace is shifting. 

After all, cats and kids are scattering across keyboards and computer screens. Some workers might be juggling getting their teenagers out the door for soccer practice while also presenting during a team meeting.

Partners, roommates, family members, and loved ones have all “entered” our office space, whether we like it or not. Employees are showing up as their whole selves at work. So when it comes to professionalism in the workplace, it’s evolving quickly. 

So, what does professionalism in the workplace look like today? What does it mean to be a professional in the workplace? 

In this article, we’ll explore: 

• What professionalism means, and how it’s changed over recent years
• How leaders can inspire greater professionalism in their teams  
• How companies can encourage employees to reach for higher levels of professionalism at work 

What is professionalism in the workplace? 

First, let’s define what we mean by professionalism.

What is professionalism in the workplace?

Professionalism in the workplace is when an employee: 

• Excels in the knowledge, skills, and behaviors required by their role;
• Delivers their work to the best of their abilities, even on tough days; 
• Goes above and beyond their job description; 
• Constantly looks for opportunities to grow and improve the organization – and themselves.

You’ll notice we don’t mention outfits or hairstyles. We don’t talk about appearance or physical ways of showing up at work. At BetterUp, we believe that every employee deserves to show up as their whole self. In order to do so, a deep sense of belonging and psychological safety must be established. And while professionalism might’ve once signaled high heels and pressed shirts, that’s no longer the case. For most companies, it boils down to these core principles. 

In fact, a viral social media campaign on LinkedIn has recently challenged what professionalism looks like in the workplace. Thousands of workers uploaded posts with #IAmProfessional to the career networking site. The content? Posts about who they are as people, not just employees. 

4 key indicators of professionalism

1. consistently exceeding expectations.

When we think of professionalism, we tend to think of the employee who goes way above the call of duty. For example, a colleague could hop on a Zoom call last minute to help solve a problem with another teammate. Or a leader could go above and beyond to make sure their employee is onboarded and up-to-speed in their role. Oftentimes, exceeding expectations comes with a healthy dose of learning as you go. 

To maintain a high level of professionalism, you need to be keen to learn and improve. True professionals don’t rest on their laurels. They seek ways to be better at their job or to make their organization a better place to work, every day. 

2. Creating an inclusive environment

True professionals don’t only stand out for their own excellence – they make it easier for those around them to excel too. 

To quote Lorie Corcuera, the head of Human Resources for DNEG : 

“Workplace professionalism is about creating a welcoming, safe, and inclusive environment for everyone. It's about creating a culture of belonging where people feel they matter and belong. This includes creating a respectful workplace experience as an effective team member, having clear communication , ensuring people feel included, engaging and participating, and taking the time to know our fellow team members.” 

We’ve studied the impact of inclusive leadership on teams . In fact, we’ve found that employees are 50% more productive, 90% more innovative, and 150% more engaged. Inclusive leadership also results in 54% lower employee turnover.

3. Communicating effectively with teammates, customers, managers, and other stakeholders 

Professionalism involves making sure that everyone involved in your work has the information they need to succeed. Great professionals are also great communicators . 

For instance, true professionals don’t shy away from having difficult conversations . They will prioritize the good of the organization over their own discomfort. 

4. Demonstrating integrity and honesty 

Professionalism is more than a question of workplace performance–it also comes down to integrity in the workplace . True professionals don’t dabble in office politics , and they uphold the values of the organization they work for. 

For Tim Reitsma, the General Manager of People Managing People , professionalism comes down to how you behave, not how you look: 

“A professional workplace isn’t one where we are all dressed up in suits and ties (if that is still even a thing!) That’s merely the facade of professionalism. If there’s a culture of gossip, backstabbing, and constant distraction, I'd say there is a lack of professionalism, no matter what everyone’s wearing.”

How professionalism has changed over the years

Today’s employees are renegotiating what professionalism should mean, and abandoning some outdated thinking about what it means to “be professional.”

For instance, professionalism in the workplace is not: 

Conforming to traditional standards of appearance 

While many definitions of professionalism still refer to “neatness” and “dress code”, our ideas about what makes a professional has moved away from what people look like to how well they work.

Today, an unconventional appearance is more likely to be seen as a mark of success than as a sign of unprofessionalism, reports the BBC : think Steve Jobs’ black turtlenecks or General Motors CEO Mary Barra’s leather jackets. 

These days, despite what all our parents told us, tattoos don’t seem to have any negative effect on our ability to find a "good job." In fact, it can lead employees in creative roles to be seen as more professional, rather than less. 

Separating your “work self” and your “home self”

According to Professor Nadia Ibrahim-Taney , whose research focuses on workplace professionalism, “COVID has challenged our belief system about what ‘professionalism’ is and how it works in the modern workforce…[The pandemic has] empowered people to think about how they show up–in general, and for other people–and to speak their own truths as employees.” 

In fact, BetterUp data shows that professionals who bring their whole selves to work are more likely to thrive and excel in the workplace.

Hiding your emotions 

In that vein, being emotionally reserved is no longer a must for professionals in the workplace. While many employees (especially female employees) used to feel under pressure to keep emotions out of the office, a 2018 survey found that nearly half of CEOs saw no issue in occasional tears at work . 

Of course, there are limits to how much emotion is permitted at work. It comes down to empathy . Sharing emotions, such as vulnerability or overwhelm, can be helpful, as they alert our colleagues that we may need additional support.  But allowing our emotions to become invasive or distracting is not professional. 

Consultant and author Simon Sinek calls this “ emotional professionalism. ”  

 “If you’re having a bad day, you can say, ‘Listen, I’m sorry, I’m a little off my game today but you can’t sit in a meeting with your arms folded and be grumpy and give one-word answers. You can have hard feelings, but you can’t go around screaming and yelling at people.”  Simon Sinek, consultant and author  

In fact, it would seem that our ability to express, but also regulate our emotions and those of the people around us is a key component of professionalism in the workplace. 

Instead of suppressing their emotions, researchers at the Yale School of Management propose that leaders should aim to “ reassess the emotional situation ” for themselves and their teams. For example, exploring a stressful event could also offer opportunities for growth and improvement. 

Perfectionism 

Being a professional means holding yourself to high standards at work. However, when that spills over into perfectionism , it can actually hinder your performance . Research published in the Harvard Business Review found that while perfectionism is on the rise, being a perfectionist at work can make you unengaged , stressed, and worse at your job.    

Instead, to be a true professional, you should aim for top performance, of course. But temper your ambitions with vulnerability and a willingness to learn. To quote research professor Brené Brown : 

“The greatest barrier to daring leadership is …armor, or how we self-protect when we’re in fear.” Brené Brown, author, research professor

The importance of encouraging professionalism at work

Well, 87% of employers say professionalism is very important . This is hardly surprising. Given that today’s definition of professionalism encompasses qualities like dedication, initiative, and high standards at work, teams with high levels of professionalism will consistently outperform those without the same professional attitude. 

In fact, if we look at contemporary definitions of workplace professionalism, we can see substantial overlaps with employee engagement.

Engaged employees are more likely to seek opportunities to improve their performance . They are more likely to deliver a consistently strong performance at work . And they are more likely to show initiative and creativity at work . 

In other words, engaged employees are more likely to demonstrate high levels of professionalism. And this professional attitude directly impacts overall organizational performance , increasing everything from profitability to customer satisfaction rates. 

Encouraging professionalism in their teams is therefore one of the key responsibilities of today’s managers. 

How leaders can encourage professionalism in the workplace

To increase the level of professionalism in your team, there are a few simple steps that can have a dramatic impact: 

Foster a culture of inclusivity 

To quote Lorie Corcuera, “ Inclusion and belonging is the new version of professionalism.” A more inclusive organizational culture creates the space for every employee to do their best work. 

For Corcuera, leaders can increase the level of workplace professionalism by creating an inclusive culture where everyone on the team feels they matter and belong. For example, she says leaders can take care to invite everyone in a meeting to contribute: 

“Recently, I attended a meeting and one of the senior leaders shared at the start of the call that it's important to hear everyone's voices. He encouraged everyone to share their ideas, questions, and thoughts. He then paused and waited for people to start sharing.”

By encouraging greater assertiveness in your team, you will also encourage them to push themselves to reach a higher standard – the very core of true professionalism. 

Set a strong example 

It should go without saying, but if you want to promote professionalism in your team, you need to start by demonstrating it yourself. Leading by example means avoiding office politics and favoritism, keeping the communication channels open, demonstrating honesty, and holding yourself to the highest possible standard at work. 

But it also means showing vulnerability, asking for help when you need it, and demonstrating humility . Never be afraid to say, “I don’t know!” 

To quote Tim Reitsma, 

“ Managers set the tone. If the manager is the one who is acting in a way that isn’t professional, the team may follow along. As a manager, you need to level up your ability to communicate, know where to draw the line, hold people accountable , and remember to give feedback.” 

Encourage a sense of accountability and responsibility 

As a leader, you need to promote both accountability and responsibility in your team. You may be ultimately accountable for the success or failure of a particular project, but you should also make sure that every team member feels a clear sense of responsibility for their part in the task. To encourage employees to go above and beyond, you’ll have to start by giving them a sense of ownership over their tasks, and clearly communicating your expectations.  

Promote cultural alignment and culture add  

If you want to see more professionalism in your team, they need to have a clear grasp of the values and behaviors that you want to see. It’s a question of reinforcing the company's mission and culture . 

You can also make sure you recognize and acknowledge employees when they demonstrate those values, by making a direct link between the behavior and the value in question: ‘It’s great to see you taking initiative like that. At this company, we really look for employees who step up when it’s needed.’

How to develop employee professionalism

When it comes to improving your employees’ professionalism, it’s not only a question of modeling the behavior you want to see. You should also encourage your employees to develop the skills and behaviors most closely associated with professionalism: 

1. Hone your communication skills 

Great professionals excel at sharing their ideas and keeping everyone on the same page. To develop this skill in your team, consider directing them towards communication skills training. For instance, public speaking coaching can help employees build their ability to simplify their messages and become more confident in the spotlight. 

2. Invest in diversity and inclusion 

Professionalism in the workplace depends on every employee feel that they matter, that their perspectives are valuable, and that their performance will be recognized. However, unconscious bias and other pervasive challenges to diversity can be hard to tackle. Diversity and inclusivity training for both employees and managers can have a significant impact on the professionalism of your workplace. 

3. Build emotional regulation skills

Workplace professionalism depends on our ability to regulate and manage our emotions , rather than letting them dictate our behavior. For employees that struggle with self-control, coaching can be highly beneficial. A coach can provide external guidance to help employees identify and overcome the challenges that could otherwise hold them back from excelling as a professional. 

Being a true professional starts with self-knowledge 

For Lorie Corcuera, the secret to encouraging greater professionalism at work begins with understanding yourself, both as a professional and as a leader. To help your team become the professionals they have the potential to be, she advises managers to do this.

“S tart by leading yourself, which means learning more about yourself so you can grow and develop as a leader, and inspire your team to do the same.” Lorie Corcuera

BetterUp can help. Our coaches can provide objective guidance and help you develop the skills you need to develop greater professionalism in the workplace and within your team. At its heart, it’s about creating an environment where employees feel safe to show up as their whole selves.

Madeline Miles

Madeline is a writer, communicator, and storyteller who is passionate about using words to help drive positive change. She holds a bachelor's in English Creative Writing and Communication Studies and lives in Denver, Colorado. In her spare time, she's usually somewhere outside (preferably in the mountains) — and enjoys poetry and fiction.

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Professionalism at Work

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What is professionalism?

Why is professionalism at work important, characteristics of professionalism, how to show professionalism in the workplace, examples of professional behavior at work.

Striving for professionalism in the workplace is key to building trust and respect as well as advancing within your career. However, many people have different perceptions of what professionalism in the workplace means and how to effectively display it. In this article, you can explore what professionalism in the workplace is, why it’s important and how you can boost your own professionalism at your job.

Professionalism is how you display your behavior, attitude and level of skills in the workplace. Being professional at work can be described in many ways, with one of the most agreed-upon definitions being a person’s ability to demonstrate a conscientious, courteous and business-oriented manner while on the job. Professionalism is typically always expected within the workplace and is a quality that all employees should strive to embrace and exhibit.

Related:  The Ultimate Guide to Professionalism

Professionalism in the workplace is important for a number of reasons and can be beneficial to employees and employers in all industries. This behavior is a necessary component to the long-term success of both a company as a whole and its workers. By establishing the expectation of professionalism at work, a company can reap the many benefits that come with professional behavior.

The following are a few of the many benefits that professionalism at work can provide:

• Encouragement for employee improvement.  A business environment where professionalism is encouraged and practiced can boost overall employee success and motivation. When employees see coworkers striving to their best and acting in a professional manner, they are more likely to do the same. Workers who perform professionally are more likely to have better success with clients and complete their work in an efficient and competent way.
• Established and understood boundaries.  When a company clearly outlines their expectations for professionalism in the workplace, employees are more likely to respect and fulfill these expectations. For example, if your company has straightforward professional dress code expectations that are defined in the employee manual, workers are less likely to show up to the office in jeans and flip flops and more likely to dress professionally. Establishing clear boundaries for the level of professionalism that is desired makes it easy for employees to act in an appropriate and professional manner.
• Boosted workplace respect. Employees who act in a professional way and work in an environment that encourages professionalism are much more likely to respect both each other and the leaders of the company. This can help to minimize overall workplace conflict and help to quickly deescalate conflict when it does arise.

The ways in which you conduct yourself as an employee, manager or business owner are key to your overall professionalism and how others perceive you in the workplace. 

Here are a few of the most important characteristics that individuals who exhibit professionalism share:

A professional demeanor

Your demeanor can play a large part in your overall professionalism and how professionally you are perceived by others in and out of the workplace. Maintaining a confident and respectful demeanor without being arrogant or brash can convey your professionalism. Also, remaining calm and level-headed even during tense situations can go a long way to demonstrate your dedication to remaining professional at work.

Reliability

Being able to be counted on in the workplace is another characteristic of professional individuals. When you say you will perform a task by a certain date, it’s important to follow through. If you discover that you aren’t able to complete a job by the deadline, be sure to let your manager or superior know ahead of time so they can make the necessary arrangements. Being reliable at work can let others know they can count on you and boost the respect that coworkers and superiors have for you as a professional.

Accountability

Taking responsibility for mistakes you have made shows your credibility and honesty. Not only are you demonstrating that you know why you are responsible, but also what you will do to fix things. By choosing not to be reactive and choosing to hold yourself accountable, you show others your commitment to professionalism as well as reinforcing that you can be trusted and counted on.

Related:  Integrity: Definition and Examples

Proper communication etiquette

How you talk on the phone, send emails or otherwise communicate in the workplace is a key factor in your professional behavior. Speaking in a polite and formal tone and keeping email correspondence professional and well-written are all characteristics of professionalism at work.

A well-kept appearance

Choosing to keep a neat appearance and dress professionally is another important component of displaying professionalism at work. For example, many company leaders will wear suits every day to demonstrate their level of professionalism and commitment to portraying this to workers and customers alike.

Professionalism in the workplace is something that must be practiced daily if you want to increase your level of respectability and trust. 

Here are some ways you can show professionalism at work on a daily basis:

1. First, arrive on time

Arriving on time shows how serious and committed you are. Whether you have a scheduled appointment or are simply arriving for work in the morning, getting there at the agreed-upon or expected time portrays your dedication to being professional. It also shows that you are able to manage time well and managers can trust in your punctuality. 

2. Second, dress appropriately

If your company has a dress code, be sure to follow this at all times. For example, if your organization asks that employees dress in a business casual way, strive to wear nice pants or a skirt and an appropriate top that has been ironed every day. Even if other employees do not maintain the dress code, you should be considerate of your company’s wishes and abide by the rules to demonstrate professionalism.

3. Third, become an expert at your job

In order to serve clients and your company as a whole, you should be as knowledgeable as possible in your field. Make a decision to study hard and learn anything that you have not had the chance to learn. Knowing how to perform your job efficiently, effectively and in an expert manner portrays your dedication to not only your position but also your overall professionalism.

4. Fourth, practice basic manners

As simple as it may seem, using basic manners such as saying ‘please,’ ‘thank you’ and ‘excuse me’ can show professionalism at work. If you are not used to using these terms, begin practicing them in your day-to-day life so that they become a normal part of your working vocabulary.

5. Last, commit yourself to workplace ethics

Ethics are unwritten rules that help you decide between right and wrong in the workplace. Abiding by workplace ethics can show that you are dedicated to remaining professional in all situations and that you are able to make important and sometimes challenging ethical decisions. An example of practicing workplace ethics includes asking for help when you don’t know how to complete a task rather than risking completing it in a subpar way. Another example is reporting instances of ethical violations when you witness these situations in the workplace.

The following are a few specific examples of professionalism in the workplace:

Example :   You have a disagreement with a coworker on how to best complete a project. The coworker has upset you and refuses to hear your ideas as to how the project should be done. Rather than gossiping about your coworker to others or sending your coworker an unprofessional email, you ask to speak with your manager in private about the best way to address the situation.

Example :   You have a meeting with your manager that is set to begin at 9 a.m. Rather than arriving exactly at 9 a.m., you arrive no later than 8:45 a.m. to prepare for the meeting and go over your notes. 

Example :   You have made a mistake on a project that will impact when the project is able to be turned in. Instead of trying to place the blame on other members of your team who are also working on the project, you approach your manager and let them know that you have made a mistake. You then ask your manager what you can do to fix the mistake and let them know that you will strive to ensure it doesn’t happen again.

Example :   In a meeting, you raise your hand to share an educated opinion on what is being discussed. You keep your share to a few minutes so that others in the meeting will also have the opportunity to provide input.

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Whether it’s your first job or one you’ve had for a long time, it’s always helpful to know what it takes to be professional in the workplace. Have certain codes of conduct and core values that indicate your expertise and comfort in the field is an important part of career development.

A company may completely disregard your knowledge and skills if you are unable to act professionally among colleagues and clientele. Below we’ll cover what professionalism is, six characteristics of a professional, and tips for being professional in the workplace.

Key Takeaways:

Professionalism are the traits of a well-trained and well-adjusted employee.

Although professionalism is partially based on the context of the work environment, there are common characteristics found in all jobs.

Professionalism includes respect, competence, confidence, accountability, integrity, and etiquette.

To improve your professionalism live a healthy life, be an active listener, and develop your transferable skills.

6 Characteristics of a Professional

11 tips for professionalism in the workplace, why is professionalism important, final thoughts.

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Professionalism is a combination of traits, skills, behaviors, and good judgment expected from an individual well-trained and well-adjusted to their career. Professionalism also involves adhering to a set of standards that is commonly practiced among colleagues in the same workplace.

Ultimately, what constitutes professional conduct depends on the company and the culture they foster.

For example, ABC Inc. might allow client-facing staff to wear business casual clothes and arrive/leave work at flexible hours. XYZ Corp. might consider anything less than a pantsuit or jacket and tie innapropriate and hand out demerits for employees who show up three minutes late to work.

What’s considered highly unprofessional at XYZ Corp. wouldn’t cause anyone to bat an eye at ABC Inc., so learning to be professional is as much about figuring out your work environment as it is determining a foundational set of principles to follow.

Respect. The most important element of professionalism is respect , for your supervisor , coworkers, subordinates, clients, and anyone else you interact wtih throughout your day. In conversation, respect means listening when someone else is speaking, showing interest through eye contact, and couching feedback in positive language.

Competence. When people think of professionals, they don’t usually associate them with disorganized, unknowledge people. To be truly professional, you should strive for a deep understanding of the work you do and how it fits into the grander scheme of things.

Confidence. While it’s wise to admit when you’re unsure of something, a professional should express certainty in most of their decisions and actions. Professionals don’t second-guess themselves on the basics or go running for help at the first sign of trouble.

Accountability Confidence is great, but you’re still going to make mistakes. Don’t let that shatter your self-esteem or cause you to pass the blame on others. Take ownership of your missteps and express enthusiasm to learn from them and move on.

Integrity. Integrity means doing the right thing, even when nobody’s watching. A true professional won’t take shortcuts just because they know they can get away with it. They give their best effort to every task set before them and can always feel proud about their day’s work.

Etiquette. Performing professionalism is a whole let less important than actually exhibiting it, but etiquette is still an element of professionalism. At the very least, it shows that you’re willing to abide by certain cultural norms for the general comfort of your work environment.

However, a big problem with relying on etiquette and other (somewhat) empty forms of professionalism is that these are often coded in ways that can be deconstructed as sexist, racist, or culturally biased.

Know your workplace etiquette. Strive to be aware of your company’s culture and expectations. There are some standards that everyone should know.

They include how you talk to people (politely and respectfully), what you should wear (dress to the expectations and standards of your field, level, and company), how you interact with your phone and computer (stay off inappropriate sites and don’t be distracted).

Be an effective communicator. In any relationship, communication is the key to success.

This is incredibly true and important in the workplace, where your relationships with your supervisors, coworkers, and customers determine how tasks are completed and set the stage for your future endeavors. Generally, communication is broken down into verbal, nonverbal, and written forms, and they require the same basic principles.

Whether it’s your word choice or your physical stance, let your presence respectfully reflect your professional needs. It may take practice, so be open to feedback. You may not always succeed in communicating your needs, but if you can focus on those factors, you begin to head in the right direction.

Be an active listener. You won’t get far in successful communication if you don’t listen. Not only do you want to listen, but you want to be an active listener . This means that you are engaged in the conversation at hand. This does not mean you are always interrupting, nor does it mean you are silent the entire time. Instead, you want to strike a balance.

Pay attention and ask questions, but only if it seems like there is an appropriate break in the conversation. Another key is to show you have been listening. One good way to do this is to summarize what you heard. This also allows the speaker to clarify if need be.

Be productive. Another pretty straight forward area of professionalism. If you cannot be productive at work, chances are you will not have the job for very long. Being productive in the modern age can be challenging , but not impossible with the right level of awareness.

Mitigate factors that lead to procrastination, such as task switching, can be remedied by being organized . This includes focusing on one task at a time, scheduling related tasks around one another, and minimizing distractions.

Be alert. Speaking of getting sleep, it doesn’t do you any good to be caught falling asleep at work. Even being tired and groggy can have damaging effects.

If you suffer from tiredness at your job, the first step is finding out the cause. It could be from poor sleep hygiene, or perhaps your work is not exciting or challenging enough for you, or it could be from some underlying mental health problem.

The best way to figure this out is to develop good habits that increase alertness. These are good to know even if you don’t find yourself sleepy at work.

Be mentally healthy. Maintaining your mental health is crucial for your career. Those who ignore their mental health tend to suffer from burnout , professional stagnation, or job loss.?

Be aware of your environment. Physically, is it clean and organized? Socially, do you and your coworkers have positive relationships and interactions? Is the culture conducive to feedback and growth?

There are many techniques to help improve your workplace mental health. Have open conversations with colleagues and managers via meetings or surveys. Use online resources and mental health apps to improve performance and educate yourself on the different levels of mental health needs.

Be clean. A clean workspace not only has a positive impact on your mind but also highlights your professionalism to your peers and supervisors. It reduces distraction and gives a good impression. This is particularly important if clients come to visit.

Overall, a clean workstation is a considerate move to make, and being professional is all about being thoughtful. So make sure to keep your space organized and your trash thrown away.

Develop your transferable skills. Certain skills can be used in any profession. These are your transferable skills , which include punctuality, communication, teamwork, problem-solving, flexibility, organization, and more.

Since these skills are transferable among different career paths , it is good always to be working on improving your transferable skills.

Learn to deal with a difficult boss. Dealing with a difficult boss is one of the most critical moments to act professionally. Your job may depend on it, so you must be professional. First and foremost, check your behavior to make sure it’s not you who might be the difficult one.

Use effective communication and active listening to figure out your boss’s needs and do your best to be proactive about meeting them, such as asking for feedback and providing relevant progress on projects.

Learn to deal with difficult coworkers. Just like in dealing with a demanding boss , dealing with a difficult coworker is a crucial situation that will test your professionalism. Similarly, you must remain respectful.

Find a mentor. Finally, another great way to develop your sense of professionalism is to find a mentor . Find someone at your company who has positive and healthy traits of leadership.

In some settings, you may be assigned a formal mentor , but if not, look around for people who have been there longer and/or in higher positions, whose behavior shows integrity and a healthy work ethic.

Grab lunch or a sit down for occasional meetings and talk things over. Topics can range from the specific (certain tasks you might be facing) to the abstract (philosophies of professionalism).

Professionalism is important because it creates a more productive and satisfying workplace. Both employees and organizations benefit from professionalism.

You as an employee benefit from professionalism because you can feel good about doing your best and having a role to fill. More importantly, a professional attitude can lead to better opportunities and rewards, such as promotions and raises.

An organization obviously wants to have a high level of professionalism as well because it increases productivity. When all employees work in a professional manner, an organization can be sure that there is effective communication, delegation, and implementation of goals.

So there you are. These are just some ways in which you can, regardless of your position, improve your professionalism. It all boils down to being respectful, both in your mindset and your actions. Make these a part of your core values and abide by them.

Taking time every day to work on even just one aspect of professionalism will increase your chances of success in whatever the future may hold for you. The first step is to try one day at a time, and soon you’ll find yourself far ahead on your journey to being a well-rounded employee.

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Chris Kolmar is a co-founder of Zippia and the editor-in-chief of the Zippia career advice blog. He has hired over 50 people in his career, been hired five times, and wants to help you land your next job. His research has been featured on the New York Times, Thrillist, VOX, The Atlantic, and a host of local news. More recently, he's been quoted on USA Today, BusinessInsider, and CNBC.

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Professionalism in the Workplace

How to Conduct Yourself on the Job

Dawn Rosenberg McKay is a certified Career Development Facilitator. She has written hundreds of articles on career planning for The Balance.

Make It a Priority to Be on Time

Regulate your bad mood, dress appropriately, avoid profanity, offer assistance to your colleagues.

• Don't Gossip

Try to Stay Positive

• Don't Hide From Your Mistakes

Always Fight Fair

• Don't Air Your Dirty Laundry

Cavan Images / Iconica / Getty Images

Professionalism is defined as an individual's conduct at work. In spite of the word's root, this quality is not restricted to what we describe as "the professions," which are typically careers that require a lot of education and have high earnings associated with them. Many cashiers, maintenance workers, and waitresses can demonstrate a high level of this trait, although these occupations require minimal training and employees have modest earnings. An equal number of doctors, lawyers, and engineers—often called professionals—can display very little.

You may wonder if anyone will even notice if you don't demonstrate professional behavior at work. As long as you do your job well, who cares? It turns out your boss, customers, and co-workers do. They will notice if you lack this quality and it could have severe consequences for your career. To discount the importance of professionalism would be a big mistake. It can affect your chances for advancement or even the ability to keep your job.

How can you show your professionalism? Follow these dos and don'ts:

When you arrive late for work or meetings, it gives your boss and co-workers the impression you don't care about your job and, if it affects them, it's like saying you don't value their time. Pay attention to the clock. Set alarms if you have to. Show up at least a few minutes before you are supposed to start work and return from your breaks on time.

Leave your bad mood at the door when you come to work. We all have days when we aren't feeling our best. Remember not to take it out on your boss, your co-workers, and especially your customers. If work is the thing that is causing your bad mood, it may be time to think about quitting your job .

If that isn't a good option for you right now, find a way to make the best of the situation until it is.

Whether you have to dress up for work or you can wear more casual clothes, your appearance should always be neat and clean. A wrinkled suit looks no better than a ripped pair of jeans does.

Choose the type of clothing your employer requires. If there isn't a dress code, pick attire that is the norm for your place of employment. 

Save flip-flops, shorts, and tank tops for the weekends, along with clothes that are better suited for a night out at a club.

Swearing, cursing, or cussing—whatever you call it—has no place in most workplaces. Unless you know it is okay in yours, refrain from using foul language, particularly if those who you might offend are present. Here's a good rule of thumb to follow: If you wouldn't say it to your grandmother, don't say it at work.

A true professional is willing to help their co-workers when they are overburdened or facing a challenge at work. They aren't afraid to share knowledge, opinions, or simply an extra pair of hands. One person's success reflects well on everyone in their workplace.

It is important not to be too pushy, however. If your colleague rejects your offer, don't push it. They may prefer to work alone.

Don't Gossip

While you may be tempted to tell your cubicle neighbors what you heard about Suzy or Sam down in accounting, gossiping makes you look like a middle school student. If you know something you simply must share, tell someone who has nothing to do with your workplace, like your sister, mother, or best friend.

Negativity is contagious. If you complain incessantly about your workplace, it will bring others down. Your boss certainly will not appreciate a drop in morale among their employees. That does not mean you shouldn't speak up about things you think are wrong. If you see something that should be fixed, give your boss feedback along with a plan for how to make improvements. If you are just complaining for no reason, stop.

Don't Hide From Your Mistakes

As hard as it may be to do, own your mistakes and then do your best to correct them. Make sure you don't make the same one twice. Never blame others for your errors, even if they deserve it. Instead, set an example so that those who share responsibility for the mistake can step forward and admit their part.

You will inevitably have occasional disagreements with your co-workers or even your boss. You may think that something should be done one way while someone else will believe another way is better. Don't let yourself get angry. It doesn't matter how upset you are or how strongly you believe you are right, screaming in the workplace isn't allowed, nor is name-calling or door slamming. Calmly explain your opinion and be ready to walk away if you cannot sway the other person or if they begin to lose control. 

Of course, you should always avoid physical contact.

Don't Lie

Dishonesty always makes you look bad, whether it's lying on your  resume or calling in sick when you aren't. A true professional is always upfront. If you are unqualified for a job, you have two choices. Don't apply for it at all or submit an application that reflects your real skills. If you choose the second option, explain how your other strengths compensate for the missing requirement. As for lying about being sick, if you need a day off, take a personal or vacation day.

Don't Air Your Dirty Laundry

While confiding in a close friend at work is usually okay, sharing too much information with the entire office is not. Be judicious about whom you talk to, particularly when it comes to discussing problems you are having with your spouse or other family members. If you do decide to share something personal with your co-workers, don't do it where customers and clients might overhear you.

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Professionalism

Meeting the standards that matter.

By the Mind Tools Content Team

Professionalism is a powerful quality. It allows you to fulfilll your role to the best of your ability. It helps you to impress and inspire others. And it gives you a deep sense of satisfaction and self-worth.

What's more, professionalism is something that everyone can aspire to from day one of their career.

In this article, we explain what professionalism means today, and show you how to act and feel like a professional – wherever you work.

What Is Professionalism?

As the saying goes, " Professionalism is not the job you do, it's how you do the job. "

Professionalism involves consistently achieving high standards, both visibly and "behind the scenes" – whatever your role or profession.

Some sectors, workplaces or roles have particular "rules" of professionalism. These may be explicit, such as an agreed dress code, or a policy for using social media. Other rules and expectations may not be written down, but they can be just as important – such as what is regarded as professional behavior at meetings, or even how people personalize their desks.

It pays to be observant, and to ask for clarification if necessary. "Fitting in" is a big part of professionalism, as it's a way to show respect, attention to detail, and a commitment to upholding agreed practices and values.

However, "being true to yourself" is just as important. True professionals don't follow rules mindlessly, and they know when and how to challenge norms. They're also flexible, and they find their own ways to do things – while still maintaining high standards.

8 Characteristics of Professionalism

What are the attributes that will mark you out as a professional? Let's look at eight key characteristics:

1. Competence

As a professional, you get the job done – and done well. Your abilities match the requirements of your role, and you often produce results that exceed expectations.

But you never plow on simply for the sake of appearances. Instead, your professionalism allows you to manage your own and others' expectations, and to ask for support when necessary.

2. Knowledge

Professionalism involves developing detailed, up-to-date knowledge, which is often highly specialized . At every stage of your career you can strive to master your role – and keep adding to what you know.

It's also important to put your knowledge into action. Being professional means feeling confident to show what you know – not for self-promotion, but to help yourself and others to succeed.

3. Conscientiousness

Professionalism involves being reliable, setting your own high standards, and showing that you care about every aspect of your job. It's about being industrious and organized, and holding yourself accountable for your thoughts, words and actions.

But don't confuse conscientiousness with working longer hours than everyone else, or obsessing about details. True professionals plan and prioritize their work to keep it under control, and they don't let perfectionism hold them back .

4. Integrity

Integrity is what keeps professional people true to their word. It also stops them compromising their values, even if that means taking a harder road.

Integrity is bound up with being honest – to yourself, and to the people you meet. Your beliefs and behaviors are aligned, and everyone can see that you're genuine.

Professionalism means being a role model for politeness and good manners – to everyone, not just those you need to impress.

What's more, you show that you truly respect other people by taking their needs into account, and by helping to uphold their rights.

6. Emotional Intelligence

To be a true professional you need to stay professional even under pressure. This takes strategies for managing your emotions, plus a clear awareness of other people's feelings. In short, emotional intelligence is essential .

Sometimes, professionalism means keeping your emotions in check. But at other times it's important to express your feelings, in order to have meaningful conversations or to stand up for what you believe in.

7. Appropriateness

A big part of being professional is knowing what's appropriate in different situations. It avoids awkwardness or upset, boosts your credibility, and helps you to feel secure in your role.

Appropriateness relates to outward appearances, such as dress, personal grooming and body language.

But it also covers the way you speak and write, the topics you choose to discuss, and how you behave with others.

8. Confidence

Well-founded confidence reassures and motivates other people, boosting your ability to influence and lead . It also pushes you to take on new challenges, because you don't fear damaging your professional reputation if things go wrong.

Professionalism makes you confident about what you’re doing now, but always eager to do it better and achieve more.

How to Exhibit Professionalism

Now that we've seen the qualities that set professionals apart, let's explore ways to improve in each of these eight areas.

Improve Your Competence

Carry out a Personal SWOT Analysis to identify your strengths, weaknesses, opportunities, and threats. Then set SMART goals to plan your improvement.

Our article, 8 Ways to Prioritize Your Professional Development , shows how to lead your own learning and growth. It also explains how to work with others to boost the competence of your whole team.

Increase Your Knowledge

Don't let your knowledge and skills get outdated. Make a commitment to build expertise and to stay up-to-date with your industry.

As well as carrying out research, consider on-the-job training to maintain and develop detailed and relevant knowledge.

Use all the networking you do to stay well-informed about your industry as a whole. And see our Bite-Sized Training session, Building Expert Power , for ways to strengthen and apply your knowledge at every stage of your career.

Be Conscientious

Conscientiousness requires organization, so make regular use of To-Do Lists and Action Programs . You can also learn to be more conscientious by improving your concentration , to complete work more efficiently and accurately.

Resolve to honor your commitments and to learn from your mistakes, in order to develop strong personal accountability .

Our article, How to Be Conscientious , has a range of additional ideas for boosting this key aspect of professionalism.

Role-Model Integrity

Start by defining your own values , then spot any gaps between them and the way you actually behave. Our guide to authenticity explains why this is a lifelong process, involving self-knowledge, willingness to reassess your priorities, and the ability to change your behavior.

Ensure that you're clear about the laws that apply to your work, as well as any policies that your organization has in place to support ethical practices. These might include guidelines for fair procurement processes, or rules about accepting gifts from clients.

Whenever possible, explain your decisions and choices carefully. And do everything you can to make it easy for others to act with integrity, too.

Promote Mutual Respect

Make it a habit to be polite and kind to everyone you come into contact with. Notice what respectful behavior looks like in any given situation.

Sometimes you might need to develop your cultural understanding – and perhaps do some specific research before an overseas trip or an international meeting online.

You should also learn about any differences among your own people, so that you know how to help everyone feel safe, included and respected. A professional approach like this can help to create a culture of mutual respect .

Develop Your Emotional Intelligence

Start by increasing your awareness of your own emotions .

Then work on your ability to sense other people's emotions and needs. Active Listening is crucial here. You can also practice seeing things from other people's point of view, so that you empathize with them, and see how best to support them.

Emotional Intelligence can be learned like any other professional skill. There's a range of practical strategies for this in our article, Emotional Intelligence .

Always Behave Appropriately

This takes " Cultural Intelligence ," driven by a commitment to respect cultural norms and thrive within different settings – which might be countries, organizations, or even different teams within one company.

It also requires understanding. Avoid making assumptions, do your research, be observant, and ask for advice if necessary. After that, it's about consistently making the effort to get your appearance, communication and behavior spot-on.

Remember that professionalism extends to social media, where inappropriate behavior is likely to be indelible. Social events, both on- and off-line, can also be challenging. See our article, When Work Involves Socializing , for tips on having fun and staying professional.

Boost Your Confidence

If you put the advice from this article into action, you can be confident that your professionalism will shine through.

However, if confidence is one of your weaknesses, use techniques for boosting self-confidence . Many professionals also have to manage Impostor Syndrome, so you may need to keep reminding yourself that you really are worthy of your role.

Professionalism When Working From Home

When you're working from home, many professional behaviors are as important as ever. You'll likely need to be punctual with virtual meetings, for example. And you'll still have to handle information securely.

But other "rules" may need to change, such as dress codes, working hours, and tolerance of unexpected interruptions! More than ever, clarity around expectations – for everyone – is key.

Our article, Working From Home , has practical advice about staying productive and professional while also looking after your personal needs.

Professionalism involves consistently achieving high standards, both in the work you do and the way you behave.

Being professional helps you to achieve high-quality results, while impressing and inspiring others – and feeling good about yourself.

The eight core characteristics of professionalism are: Competence, Knowledge, Conscientiousness, Integrity, Respect, Emotional Intelligence, Appropriateness, and Confidence.

By finding ways to strengthen each of these attributes, you can become confident to act professionally wherever you find yourself working.

These qualities are particularly important when the normal "rules" of professionalism are blurred, such as when you’re working from home.

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How to Develop a Strong Work Ethic

• Tutti Taygerly

Hiring managers want to see your motivation, can-do attitude, and dedication.

In our early career years, it can be challenging to figure out what behaviors are and are not acceptable in different professional environments. Employers are now expecting more of entry-level workers and they want to see that you have good work ethic. So what is work ethic?

• Work ethic refers to a set of moral principles, values, and attitudes around how to act at work. It often surrounds what behaviors are commonly acceptable and appropriate (or not).
• Qualities like reliability, productivity, ownership and team support all demonstrate professional integrity, or a strong commitment to ethical behavior at work. In contrast, low-quality work, tardiness, or lack of attention to details demonstrates bad work ethic.
• If you’re new to the workplace, a good way to start is by observing. Pay attention to how your coworkers behave in meetings to gain a better understanding of their “etiquette,” as well as the communication styles of different people and teams. Another essential part of building good work ethic is adopting a “do it like you own it” attitude. You can do this by being proactive in small, but powerful, ways.

Where your work meets your life. See more from Ascend here .

Have you ever wondered about how to behave appropriately at work? Throughout your career, and especially in the early years, it’s challenging to figure out what behaviors and attitudes are and are not acceptable in different professional environments. The more you traverse companies and industries, the clearer your understanding will become. When you’re just starting out, though, it can be hard to pin down these behaviors.

• Tutti Taygerly is a leadership and executive coach with 20+ years of design experience across large companies, design agencies and startups.

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International Handbook of Research in Professional and Practice-based Learning pp 29–56 Cite as

The Concept of Professionalism: Professional Work, Professional Practice and Learning

• Julia Evetts Ph.D. 4  
• First Online: 01 January 2014

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64 Citations

Part of the book series: Springer International Handbooks of Education ((SIHE))

For a long time, the sociological analysis of professional work has differentiated professionalism as a special means of organizing work and controlling workers and in contrast to the hierarchical, bureaucratic and managerial controls of industrial and commercial organizations. But professional work is changing and being changed as increasingly professionals (such as doctors, nurses, teachers, social workers) now work in employing organizations; lawyers and accountants in large professional service firms (PSFs) and sometimes in international and commercial organizations; pharmacists in national (retailing) companies; and engineers, journalists, performing artists, the armed forces and police find occupational control of their work and discretionary decision-making increasingly difficult to sustain.

The paper begins with a section on defining the field of professional work, professional practice and its learning. The paper continues with a second section on the concept of professionalism, its history and current developments. The third section of the paper considers the changes, challenges and opportunities of the practice of professional work within employing organizations. The fourth section of the paper identifies some of the important contributions made by researchers on professional work to public policy developments, assessment and evaluation.

• Professionalism
• Professional work
• Professional practice

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Evetts, J. (2014). The Concept of Professionalism: Professional Work, Professional Practice and Learning. In: Billett, S., Harteis, C., Gruber, H. (eds) International Handbook of Research in Professional and Practice-based Learning. Springer International Handbooks of Education. Springer, Dordrecht. https://doi.org/10.1007/978-94-017-8902-8_2

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Essay on Work Ethics and Professionalism

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100 Words Essay on Work Ethics and Professionalism

Introduction.

Work ethics and professionalism are essential in any job. They help maintain a positive environment and ensure success.

Work Ethics

Work ethics refer to the moral principles that guide our actions at work. They include honesty, responsibility, and respect.

Professionalism

Professionalism means conducting oneself with responsibility, integrity, and competence. It’s about doing your job effectively and respectfully.

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250 Words Essay on Work Ethics and Professionalism

Introduction to work ethics and professionalism.

Work ethics and professionalism are fundamental principles that govern the conduct of individuals in a professional setting. These principles are quintessential in defining an individual’s character, commitment, and integrity within the workplace.

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Work ethics encompass a set of values based on hard work and diligence. It involves a belief in the moral benefit and importance of work and its inherent ability to strengthen character. A strong work ethic emanates from an individual’s inner drive and perseverance to achieve success. It includes attributes like reliability, responsibility, quality, discipline, and teamwork.

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Professionalism, on the other hand, is the conduct, behavior, and attitude of an individual in a work or business environment. It involves maintaining a level of etiquette, exhibiting a positive attitude, showing respect to others, and demonstrating a high level of competence and efficiency. Professionalism is about conducting oneself in a manner that enhances one’s image and the image of the organization one represents.

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Work ethics and professionalism are intertwined. A professional with strong work ethics is likely to be more successful because they are dependable, respectful, and competent. They value their work, respect their obligations, and strive for excellence.

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500 Words Essay on Work Ethics and Professionalism

Work ethics and professionalism are two integral elements that define the caliber and value of an individual in a professional setting. Work ethics refer to a set of moral principles that guide a person’s actions in the workplace, while professionalism is the conduct, behavior, and attitude of someone in a work or business environment.

Work ethics are a set of values centered on the notions of hard work and diligence. It involves a belief in the moral benefit of work and its ability to enhance character. An individual with a robust work ethic exhibits qualities such as integrity, responsibility, quality, and discipline. These values are not inherent; they are cultivated through experiences and societal interactions.

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Professionalism, on the other hand, is the practical application of work ethics. It is reflected in an individual’s conduct, behavior, and attitude in the workplace. Professionalism involves maintaining an appropriate level of etiquette, demonstrating a high degree of competence, and showing respect for others in the workplace.

Professionalism is not just about following a set of rules; it’s about embodying a professional identity. This includes being reliable, respectful, and accountable. It also means being able to handle criticism constructively, communicate effectively, and maintain a positive attitude, even in challenging situations.

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Work ethics and professionalism are intertwined. A strong work ethic fuels professionalism, and a high degree of professionalism reflects a solid work ethic. While work ethics is the moral compass guiding an individual’s actions, professionalism is the manifestation of these ethical considerations in a work setting.

The presence of work ethics and professionalism in an individual can significantly enhance their career growth. Employers value these traits as they contribute to a positive work culture, improved productivity, and a better reputation for the company.

In conclusion, work ethics and professionalism are not just desirable traits but essential for anyone seeking to excel in their professional life. They are the pillars upon which successful careers and organizations are built. By fostering these values, individuals can not only enrich their professional journey but also contribute to creating a healthy and productive work environment. The cultivation of work ethics and professionalism is a continuous process, one that demands conscious effort and commitment. But the rewards, both personal and professional, are well worth the effort.

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The professionalism paradox: Navigating bias and authenticity with Pabel Martinez

Mar 11, 2024

Senior Editor at Welcome to the Jungle

The concept of professionalism is often heralded as a benchmark for behavior, appearance, and communication. Yet, beneath the surface of this well-intentioned standard lies a complex web of biases that can, inadvertently or otherwise, perpetuate discrimination. This subtle undercurrent affects not just the trajectory of individual careers but also the overall culture within organizations, shaping perceptions of what is deemed 'acceptable' and 'expected.'

The narrative of professionalism, traditionally dominated by a one-size-fits-all approach, is increasingly coming under scrutiny. Questions arise: Whose standard is the benchmark? Can the traditional norms of professionalism coexist with the rich tapestry of a diverse workforce? These questions peel back layers, revealing that what is considered professional can often exclude and marginalize underrepresented groups, disguising racism, sexism, and microaggressions as maintaining workplace decorum.

In an open and honest conversation, Pabel Martinez, a self-proclaimed “delusional tech founder who thinks that he has the power to redefine professionalism,” unpacks the hidden dimensions of professionalism in the workplace. By challenging conventional norms and advocating for a redefined understanding of professional conduct, there’s potential for both individual growth and a transformative shift in corporate cultures. Such a shift can pave the way for a more inclusive, equitable, and genuinely professional environment where diversity is celebrated, and every employee is judged by their competence and skills, not by outdated stereotypes or biases.

The true meaning of professionalism

“Professionalism means the skill or competence expected of a professional. That’s it,” Martinez states, challenging the broader application of the term that often strays into the realm of personal biases and judgments. This definition sets the stage for a deeper exploration of how professionalism is misconstrued in today’s workplace.

Martinez argues that the misunderstanding of professionalism isn’t just about ignorance but is deeply rooted in media and societal stereotypes. He explains, “It’s also due to the media and representation that we’ve seen for forever … We all have this idea in mind.” This depiction has historically favored white men, thereby setting a biased standard for what is considered ‘professional.’

“It’s not that they’re unprofessional or lack executive presence. It’s that the person evaluating them is uncomfortable with how this person is deciding to live their lives.”

Discriminatory ‘professionalism’ and the impact of bias

Understanding professionalism through Martinez’s lens of skill and competence invites us to confront the darker, more insidious side of these standards. Sharing personal experiences from his journey in the tech world, Martinez highlights how professionalism is often used to disguise discrimination . “I’ve been in interview loops and I’ve heard people say … ‘I don’t know if we should hire her. She’s unprofessional. She doesn’t have executive presence,’” he recounts. This narrative exposes how subjective and abstract notions such as ‘executive presence’ can serve as a smokescreen for bias, effectively sidelining candidates who don’t fit a traditional mold, often based on diversity aspects like race, gender, or cultural background .

Martinez’s reflections shed light on a deeper, systemic issue: the impact of such biases extends beyond the hiring process, influencing how individuals are perceived and valued within their roles. “It’s not that they’re unprofessional or lack executive presence. It’s that the person evaluating them is uncomfortable with how this person is deciding to live their lives,” he explains, highlighting the personal biases that can tarnish professional evaluations. This insight underlines the profound emotional and professional repercussions faced by those subjected to these judgments, emphasizing the need for a more inclusive and genuinely merit-based approach to professionalism that honors diversity and competence over conformity.

Microaggressions disguised as professional conduct

Martinez’s encounters with biased notions of professionalism naturally lead us to a more covert and pervasive issue: microaggressions. These subtle acts of discrimination, as he explains, further complicate the landscape of professional conduct. Martinez defines microaggressions as “subtle ‘isms’ … subtle disguised isms.” This definition is key for recognizing the everyday, nuanced forms of discrimination that pervade professional settings under the guise of ‘just being professional.’

What could this look like in practice? Martinez shares an example of inappropriate questioning during an interview, where he was asked what his favorite pair of Jordans were. Knowing he wasn’t interviewing for a position in the footwear industry , this question was out of line. For him, this is the type of microaggressive question that pigeonholes individuals based on stereotypes.

Additionally, Martinez shares a couple of particularly inappropriate comments he received in a previous workplace: “Someone told me my PowerPoint slide looked ghetto … Someone told me I was well-spoken,” Martinez recalls, illustrating how comments on speech and presentation often carry a racialized undertone. The fact that he was being “ complimented ” on how well he spoke actually disguised the fact that the person in front of him wasn’t expecting him to be well-spoken …

“No one does their best work until they stop faking it.”

The mental health impact of hidden biases

The sting of microaggressions, however subtle, can accumulate, profoundly affecting individuals’ mental health . Martinez delves into how the constant pressure to conform to skewed professional ideals can trigger a crisis of identity and well-being . This process of assimilation—where employees feel compelled to mask their true identities to fit into a narrowly defined concept of professionalism—can lead to significant mental health crises. Martinez poignantly observes, “Many people try to fit into that mold of what they believe professionalism is supposed to look like … In my research , I found that that level of assimilation often leads to some sort of mental health crisis.” The dissonance between one’s authentic self and the persona one adopts at work does not just result in professional dissatisfaction but can escalate into deeper issues of identity, belonging, and self-worth.

Martinez passionately advocates for the liberation that comes from embracing one’s authentic self within professional settings. He challenges the notion that employees should spend half their energy “being an actor” at work, a practice that not only diminishes individual well-being but also hampers organizational growth and creativity . “No one does their best work until they stop faking it,” Martinez asserts, pointing to the inefficiency and unfulfillment that arise from such inauthenticity. By fostering a workplace culture that celebrates rather than suppresses diversity, organizations can unlock the full potential of their workforce. Martinez’s vision extends to creating environments where authenticity is not only accepted but valued, where employees can bring their whole selves to work without fear of judgment or reprisal. Such a shift alleviates the mental health strains associated with hidden biases while cultivating a more vibrant, inclusive, and productive workplace.

Strategies for redefining professionalism

Recognizing the deep-seated impact of these biases, Martinez doesn’t stop at critique; he also proposes actionable strategies. He envisions a path forward where leadership and employees alike can cultivate a more authentic and inclusive professional environment. Martinez critically assesses the archetypical image of professionalism—often epitomized by figures akin to Don Draper from “Mad Men”—as a benchmark that fails to reflect the diversity and dynamism of today’s workforce. He challenges leaders to foster a culture of inclusivity, one where every employee’s identity and experiences are valued. By encouraging leaders to ask their teams “What does authenticity mean to them?”, Martinez underscores the importance of initiating conversations around identity and comfort in the workplace. These discussions, he believes, are pivotal in creating an environment where employees can freely express their authentic selves, thereby enriching the organizational culture with a spectrum of perspectives and ideas.

Moreover, Martinez advocates for the empowerment of employees as co-architects of this new professional landscape. He highlights the transformative power of sharing personal stories, urging individuals to publicly narrate their experiences with professionalism and bias. This act of storytelling is not just a means of personal catharsis but a potent tool for cultural change, challenging existing narratives and fostering a broader understanding of professionalism. Additionally, Martinez recognizes the importance of resources such as hotlines and employee resource groups in supporting this paradigm shift. These platforms offer a sanctuary for employees to seek advice, share their grievances, and find solidarity among peers facing similar challenges. Together, these strategies underscore a collective movement towards a workplace where professionalism is defined not by outdated standards but by a shared commitment to inclusivity, authenticity, and mutual respect.

”This word [professionalism] has a definition, but everyone in their mind has their own definition for what is acceptable or not.”

Key takeaways

Martinez’s exploration into the fabric of professionalism within the workplace unveils a reality marred by hidden biases, yet also presents a beacon of hope for reformation and growth. His advocacy for a fundamental shift towards valuing skill and competence over traditional and often biased markers of professionalism carves out a blueprint for nurturing work environments where diversity flourishes and authenticity reigns supreme.

• Redefining professionalism: At the core of Martinez’s vision is the imperative to redefine professionalism, emphasizing competence and skill above appearance or personality traits. This shift aims to dismantle the entrenched biases that have historically informed professional standards. ”This word [professionalism] has a definition, but everyone in their mind has their own definition for what is acceptable or not,” he shares.
• Microaggressions as hidden hurdles: The subtle yet pervasive presence of microaggressions, often cloaked in the guise of professional conduct, underscores a prevalent issue within workplace dynamics, contributing significantly to a hostile work environment .
• The mental health imperative: Acknowledging the profound impact that an inclusive and authentic workplace culture can have on employees’ mental health, Martinez champions an environment where individuals are encouraged to be their true selves, enhancing both personal well-being and collective productivity.
• The collective responsibility: The journey towards a more equitable professional landscape is not a solitary endeavor but a collective responsibility. Leadership and employees alike are called to engage actively in dismantling biases and fostering a culture of diversity and inclusion.

To bring Martinez’s vision to life requires a concerted effort across all organizational levels, from leadership to the newest employees. It demands a departure from simply avoiding discrimination to actively embracing and celebrating diversity. This begins with a critical examination of the biases ingrained in traditional notions of professionalism and commits to a path aligned with principles of equity and inclusivity.

A call to collective action

Martinez’s insights catalyze a call to collective action, urging employers, employees, and leaders to critically reassess and evolve their understanding of professionalism. Embracing this challenge presents both a moral imperative and a strategic opportunity to foster a work culture that genuinely values individuals for their unique contributions and character. In an era marked by increasing diversity and global interconnectedness, reimagining professionalism becomes an essential endeavor for achieving sustainable progress and innovation .

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Professionalism in the Workplace

While your parents and teachers may teach you the value of hard work and confidence, there is often little guidance on how to be professional. While having a mentor can help shape your professionalism, it is often through trial and error that you learn what behavior is appropriate in a professional setting.

Professionalism is reflected in how you present yourself at work. Through my research, I have identified four key principles that demonstrate a professional attitude: (Professionalism in the Workplace)

• Show respect to others
• Follow through on your commitments
• Be loyal to your colleagues
• Go above and beyond expectations

I particularly appreciate these four principles because they should not only apply to the workplace, but should be natural in all aspects of life. In today’s diverse society, it is important to treat everyone with respect regardless of their race, religion, ethnicity, sexuality, or gender. I was raised to treat the janitor with the same respect as the CEO, and I believe this mindset is crucial.

In the workplace, especially in the healthcare field, it is essential to treat everyone equally and with kindness. Together, we are working towards the common goal of providing a clean, safe environment where people can seek treatment and achieve their health goals. I have often heard the saying, “give respect to get respect,” but I believe it is important to show kindness even to those who are rude and disrespectful. In a diverse workforce, it is crucial to be respectful to all individuals, regardless of their job title. You should be valued as a colleague and respected as a superior. Unfortunately, there may be bosses who are demanding, show favoritism, or are overly critical. It is important to exceed expectations for the right reasons and not solely for their approval.

Respect should not only be shown among coworkers, but also towards the diverse group of patients you encounter. This may require patience, active listening, and effective communication. One way to maintain professionalism and respect is by understanding the community you serve. Having background knowledge about the patients you will be treating can inform your interactions, communication, and even your understanding of how certain diseases may affect different groups. For example, heart disease and cancer are the leading causes of death among Hispanics. This information can help you provide recommendations on diet and exercise to contribute to a diagnosis.

Some may not consider “keeping your word” as a characteristic of professionalism, but trustworthiness is an important aspect of being professional. Whether it is a small task or a verbal promise, keeping your word is crucial to fostering a positive and productive workplace. In the healthcare field, we work together to promote and provide a healthier community. In high-pressure and sometimes life-or-death situations, it is crucial to trust that your colleagues will follow through on their commitments. Being professional means being reliable and accountable.

The concept of loyalty involves providing consistent support and allegiance to a person or institution. Loyalty is crucial in the workplace, and it is important to be cautious about criticizing others in front of their peers. Belittling and criticizing others in public can damage their self-confidence and respect for their peers. When discussing a situation, it is best to have a respectful conversation in private. Exceeding expectations is important, but it is necessary to be mindful of professionalism. Being culturally competent and contributing to communication, leadership, engagement, and accountability are all ways to exceed expectations professionally. It is essential to listen well and think before speaking to become a better leader. Consider the truthfulness, helpfulness, inspiration, necessity, and kindness of your words before responding in a situational time. In a fast-paced work environment, it is crucial to remain organized, collected, and professional. Asking questions and seeking help when needed is a smart and professional decision. Healthcare professionals should avoid casual unprofessional behavior, such as using personal phones for unethical purposes, having personal conversations in patient areas, mislabeling tests, and making fun of patients. Sleep deprivation can affect professionalism, causing irritability and cognitive dysfunction. Being honest is a key aspect of professionalism.

It is important to communicate with your employer about the need for rest. Being organized is also a key aspect of professionalism, as it contributes to efficient work and helps avoid issues. Keeping boards and charts updated is particularly important for providing satisfactory patient care. Professionalism is not just about attitude and behavior, but also about engagement. Sometimes, in focusing on paperwork, healthcare professionals may neglect to ensure that patients know how to operate the television or contact their family.

Where you work reflects on the company as a whole. It is essential to wake up every day with the intention of improving your workplace. This advice is similar to the golden rule we learned as children: treat others with respect and acknowledge the effort they put in. If you entered the healthcare field for lack of other options, it is important to reconsider. Unprofessional behavior can have serious consequences for local and global health initiatives.

This reminds me of David Maister’s book on true professionalism. Maister emphasizes the importance of not just complying with your employer, but also being passionate and maintaining your values while also being caring. He states that professionalism is not a label you give yourself, but a description you hope others will apply to you. Being referred to as a professional is a significant achievement in the workplace, and nurses, as the foundation of hospitals, must uphold ethical and professional standards.

Works Cited

• Colan, L. (n.d.). Think before you speak. The L Group. Retrieved from https://www.thelgroup.com/blog/think-before-you-speak
• Hispanics’ health: Leading causes of death. (2015). Office of Minority Health.
• Maister, D. H. (1997). True professionalism: The courage to care about your people, your clients, and your career. Free Press.
• Merriam-Webster. (n.d.). Loyal. In Merriam-Webster.com dictionary. Retrieved from https://www.merriam-webster.com/dictionary/loyal
• Professionalism in the Workplace. (n.d.). University of Washington Human Resources.
• Quora. (n.d.). How many employees are in a hospital? Retrieved from https://www.quora.com/How-many-employees-are-in-a-hospital
• Resick, C. J., Whitman, D. S., Weingarden, S. M., & Hiller, N. J. (2009). The bright-side and the dark-side of CEO personality: Examining core self-evaluations, narcissism, transformational leadership, and strategic influence. Journal of Applied Psychology, 94(6), 1365-1381.
• Rymer, J. (2019). Professionalism in the workplace. American Society of Anesthesiologists.
• Shanafelt, T. D., Balch, C. M., Bechamps, G., Russell, T., Dyrbye, L., Satele, D., … & Sloan, J. (2009). Burnout and medical errors among American surgeons. Annals of Surgery, 251(6), 995-1000.
• Thiese, M. S., Hegmann, K. T., Wood, E. M., Garg, A., Moore, J. S., Kapellusch, J., & Foster, J. (2014). Prevalence of sleep disorders in an adult, employee population: Impact of gender, type of work, and work schedule. Sleep Health, 1(3), 166-173.

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Essay on Professionalism

Professionalism can be explained as the behavior or attitude of a particular person in a workplace. Being a professional only in specific things or your career does not make you a professional it also involves how you behave and act with others and how you handle situations in your business environment. Professionalism is not about what job you do it is about how you do it.

For professional environment some rules and some regulations should be set in order to avoid unprofessional behavior of any person. Professionalism is very essential for the worker’s self-confidence and wellness and whoever take this lightly then he / she should be punished for not maintaining professional environment and causing disturbance for others.

Professionalism is expected from you no matter what field you are in, whether you are in nursing, education or any other career they all requires interactions and dealing with the clients and you must be capable of such skills putting out all your positive experience.  Showing friendly behavior and warmness to your clients will make them trust you and as how it goes they will treat you the same as how you treat them.

Making your clients feel comfortable around you with your honesty, respect, and kindness and do not let them feel left out or be disrespectful to them as it will become more difficult for you to handle that situation. Being a professional also includes how you appear in front of them, people will judge you the way you look and expect such things accordingly for instance if you are dealing a client in nursing field they will expect you to be careful of cleanliness from and around you.

Your appearance shows how professional and serious a person is regarding his / her career hence choosing the right outfit for a workplace is necessary for making clients willing to work with you. Apart from perfect attire for a workplace, professionalism moreover involves skills that requires how you prioritize your tasks, responsibilities, how you communicate with your clients and your computer skills as the world is now mainly depends on the computerized environment.

You should also have basic knowledge of computer for database being utilized for billings and so on. Furthermore, your communication skills should be excellent and fluent as after your appearance it is the second most significant thing that leaves the impression to the clients which is totally up to you how you give your impression but remember that what impression you are giving to your clients is also reflecting your organization’s impression as well.

To sum up everything, professionalism is not just about your clothing, skills, advance degrees and so on although professionalism, morals, rules and responsibilities of a person, all these qualities are combined together for professional exercise. Professionalism does not mean you need to wear the perfect clothing or suite. Professionalism is about being respectful and confident, it is about when you know you have to give your best even when you do not feel like doing it.

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How do essay writing services work.

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The research paper writing services connect you with professional and academic writers, who are either employed by the site or work as self-employed freelancers, to work on your paper. The professional research paper writer will see the subject area you request, the number of words or pages that are needed, the deadline for the paper, and other information that you provide.

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One of the main concerns when ordering an essay from a writing service is whether it will be flagged for plagiarism. Having this happen to one of your assignments can get you into serious trouble. You may be investigated by your school’s academic misconduct department, and you could even be expelled from your high school, university, or college.

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The news and editorial staff of the Delco Daily Times had no role in this post’s preparation.

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