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Writing Tips

A Guide to Technical Writing (With Examples)

4-minute read

5th May 2023

You can find technical writing in lots of places, including in your home, at your job, in many industries, and in businesses of all sizes. If you need help with business writing specifically, check out how we can assist you .

In today’s post, we’ll break down what technical writing is and how to do it effectively. We’ll also provide some handy examples.

What Is Technical Writing?

Technical writing doesn’t always look very technical! It can be anything that describes how to do a task or how to operate a machine or system. Or it can cover a specialized topic. Technical writing includes recipes in your favorite cookbook, board game instructions, operator manuals, health and safety regulations, legal documents, and financial reports.

Instructions for Carrying Out a Task

This type of technical writing can be a recipe for a cake, the instructions for a board game, tips on how to walk your dog to heel, or the script for a social media video on how to cut your own hair.

Operating Manuals for Machinery, Appliances, or Systems

Technical writing can also be the user guide for a dishwasher, for a factory machine that makes cardboard boxes, a “how to” guide for spreadsheets, or instructions for changing the oil in your motorcycle.

Specialized Topics

The list here could be very, very long! Technical writing on specialized topics includes a company’s business reports, a medical consultant’s letter to a patient, health and safety regulations, employment policies, and legal documents.

So How Do I Produce a Great Piece of Technical Writing?

Let’s take it in three stages: Who? What? How?

Who Is It For?

In any type of writing, knowing your audience is important. This is particularly true of technical writing. Here are some examples of who might read technical writing:

· A renter of an apartment that needs details on their lease

· An electrical engineer who needs to know how the wiring is laid out in the apartment block

· The janitor of that same building who needs to know the location of the emergency lights

· The occupant of apartment 61, who needs to know how to use the oven in their kitchen

They all need information presented to them, but what information do they need?

What Do They Need?

The renter needs a legal document that leaves no room for doubt about their legal rights and obligations and those of their landlord. The document will be very detailed, containing terms that need careful explanation.

The electrical engineer needs accurate, clear information about the wiring, as they could get hurt or cause harm to someone else if the diagram is inaccurate.

The janitor needs clear directions and a map of where the emergency lights are.

The occupant of apartment 61 needs instructions that are written in plain English so they can use their oven safely.

How Should Technical Writing Be Composed?

Follow these steps when writing a technical document:

· Research and know your subject thoroughly.

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· Decide on the appropriate writing style. Just because it’s technical, doesn’t mean it has to contain lots of jargon . Be concise, be direct, and be straightforward.

· Consider whether you need to include diagrams, maps, images, charts, and/or tables.

· If writing instructions, take it one step at a time, write objectively , and make sure the instructions work!

Examples of Technical Writing

Let’s look at some examples:

The first version contains unnecessary words, but the warnings are not specific enough. The instructions should be concise and clear. In the second version, the danger is stated right away, and the critical warnings are concise and specific.

In these examples, the first version is unnecessarily wordy. It provides a lot of detail for minor tasks but gives vague instructions for bigger tasks. The second version is much clearer. The instructions are easier to follow, and they include each necessary step.

Good technical writing needs the following attributes:

1. Relevance

2. Accuracy

4. Accessibility

5. Simplicity

Really good technical writing will include these attributes every time.

Is technical writing difficult?

Technical writing does not have to be difficult if you follow our guide and do your research beforehand.

Are there professional bodies for technical writers?

There are several professional organizations for technical writing. This list from UTA Libraries is very useful.

What can I do if I’m not sure that my technical writing style is appropriate to my subject?

We have experts in many fields who can check your writing and advise on style .

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8 Technical Writing Examples to Inspire You

Become a Certified Technical Writer

As a technical writer, you may end up being confused about your job description because each industry and organization can have varying duties for you. At times, they may ask for something you’ve never written before. In that case, you can consider checking out some technical writing examples to get you started.

If you’re beginning your technical writing career, it’s advisable to go over several technical writing examples to make sure you get the hang of it. You don’t necessarily have to take a gander over at industry-specific examples; you can get the general idea in any case.

This article will go over what technical writing is and some of the common technical writing examples to get you started. If you’re looking to see some examples via video, watch below. Otherwise, skip ahead.

If you’re looking to learn via video, watch below. Otherwise, skip ahead.

Let’s start by covering what technical writing is .

What Exactly is Technical Writing?

Technical writing is all about easily digestible content regarding a specialized product or service for the public. Technical writers have to translate complex technical information into useful and easy-to-understand language.

There are many examples of technical writing, such as preparing instruction manuals and writing complete guides. In some cases, technical writing includes preparing research journals, writing support documents, and other technical documentation.

The idea is to help the final user understand any technical aspects of the product or service.

In other cases, technical writing means that the writer needs to know something. For example, pharmaceutical companies may hire medical writers to write their content since they have the required knowledge.

If you’re interested in learning more about these technical writing skills, then check out our Technical Writing Certification Course.

8 Technical Writing Examples to Get You Started

As a technical writer, you may have to learn new things continually, increase your knowledge, and work with new forms of content. While you may not have experience with all forms of technical writing, it’s crucial to understand how to do it.

If you learn all the intricacies of technical writing and technical documents, you can practically work with any form of content, given that you know the format.

Therefore, the following examples of technical writing should be sufficient for you to get an idea. The different types of technical writing have unique characteristics that you can easily learn and master effectively.

1. User Manuals

User manuals or instruction manuals come with various products, such as consumer electronics like televisions, consoles, cellphones, kitchen appliances, and more. The user manual serves as a complete guide on how to use the product, maintain it, clean it, and more. All technical manuals, including user manuals, have to be highly user-friendly. The technical writer has to write a manual to even someone with zero experience can use the product. Therefore, the target audience of user manuals is complete novices, amateurs, and people using the product/s for the first time.

Traditionally, user manuals have had text and diagrams to help users understand. However, user manuals have photographs, numbered diagrams, disclaimers, flow charts, sequenced instructions, warranty information, troubleshooting guides, and contact information in recent times.

Technical writers have to work with engineers, programmers, and product designers to ensure they don’t miss anything. The writer also anticipates potential issues ordinary users may have by first using the product. That helps them develop a first-hand experience and, ultimately, develop better user manuals.

The point of the user manual isn’t to predict every possible issue or problem. Most issues are unpredictable and are better handled by the customer support or help desk. User manuals are there to address direct and common issues at most.

You can check out some user manual examples and templates here . You can download them in PDF and edit them to develop an idea about how you can write a custom user manual for your product.

2. Standard Operating Procedures (SOP)

Standard operating procedures are complete processes for each organization’s various tasks to ensure smoother operations. SOPs help make each process more efficient, time-saving, and less costly.

An SOP document can include:

Everything from the method of processing payroll.
Hiring employees.
Calculating vacation time to manufacturing guidelines.

In any case, SOPs ensure that each person in an organization works in unison and uniformly to maintain quality.

SOPs help eliminate irregularities, favoritism, and other human errors if used correctly. Lastly, SOPs make sure employees can take the responsibilities of an absent employee, so there’s no lag in work.

Therefore, developing SOPs requires a complete study of how an organization works and its processes.

Here are some examples of standard operating procedures you can study. You can edit the samples directly or develop your own while taking inspiration from them.

3. Case Studies & White Papers

Case studies and white papers are a way of demonstrating one’s expertise in an area. Case studies delve into a specific instance or project and have takeaways proving or disproving something. White papers delve into addressing any industry-specific challenge, issue, or problem.

Both case studies and white papers are used to get more business and leads by organizations.

Technical writers who write white papers and case studies need to be experts in the industry and the project itself. It’s best if the technical writer has prior experience in writing such white papers.

The writing style of white papers and case studies is unique, along with the formatting. Both documents are written for a specific target audience and require technical writing skills. Case studies are written in a passive voice, while white papers are written in an active voice. In any case, it’s crucial to maintain a certain level of knowledge to be able to pull it off.

You can check out multiple white paper examples here , along with various templates and guides. You can check out some examples here for case studies, along with complete templates.

4. API Documentation

API documentation includes instructions on effectively using and integrating with any API, such as web-API, software API, and SCPIs. API documentation contains details about classes, functions, arguments, and other information required to work with the API. It also includes examples and tutorials to help make integration easier.

In any case, API documentation helps clients understand how it works and how they can effectively implement API. In short, it helps businesses and people interact with the code more easily.

You can find a great example of proper API documentation in how Dropbox’s API documentation works. You can learn more about it here .

5. Press Releases

Press releases are formal documents issued by an organization or agency to share news or to make an announcement. The idea is to set a precedent for releasing any key piece of information in a follow-up press conference, news release, or on a social media channel.

The press release emphasizes why the information is important to the general public and customers. It’s a fact-based document and includes multiple direct quotes from major company stakeholders, such as the CEO.

Usually, press releases have a very specific writing process. Depending on the feasibility, they may have an executive summary or follow the universal press release format.

You can find several examples of press releases from major companies like Microsoft and Nestle here , along with some writing tips.

6. Company Documents

Company documents can include various internal documents and orientation manuals for new employees. These documents can contain different information depending on their use.

For example, orientation manuals include:

The company’s history.
Organizational chart.
List of services and products.
Map of the facility.
Dress codes.

It may also include employee rights, responsibilities, operation hours, rules, regulations, disciplinary processes, job descriptions, internal policies, safety procedures, educational opportunities, common forms, and more.

Writing company documents requires good technical writing skills and organizational knowledge. Such help files assist new employees in settling into the company and integrating more efficiently.

Here are some great examples of orientation manuals you can check out.

7. Annual Reports

Annual reports are yearly updates on a company’s performance and other financial information. Annual reports directly correspond with company stakeholders and serve as a transparency tool.

The annual reports can also be technical reports in some cases. However, mostly they include stock performance, financial information, new product information, and key developments.

Technical writers who develop annual reports must compile all the necessary information and present it in an attractive form. It’s crucial to use creative writing and excellent communication skills to ensure that the maximum amount of information appears clearly and completely.

If the company is technical, such as a robotics company, the technical writer needs to develop a technical communication method that’s easy to digest.

You can check out some annual report examples and templates here .

8. Business Plans

Every company starts with a complete business plan to develop a vision and secure funding. If a company is launching a new branch, it still needs to start with a business plan.

In any case, the business plan has a few predetermined sections. To develop the ideal business plan, include the following sections in it.

Executive Summary – includes the business concept, product, or service, along with the target market. It may also include information on key personnel, legal entity, founding date, location, and brief financial information.
Product or Service Description – includes what the offering is, what value it provides, and what stage of development it is in currently.
Team Members – includes all the information on the management team.
Competitor and Market Analysis – includes a detailed analysis of the target market and potential competitors.
Organizational System – includes information on how the organizational structure would work.
Schedules – include start dates, hiring dates, planning dates, and milestones.
Risks and Opportunities – include profit and loss predictions and projections.
Financial Planning – includes planned income statements, liquidity measures, projected balance sheet, and more.
Appendix – includes the organizational chart, resumes, patents, and more.

The technical writer needs to work closely with the company stakeholders to develop a complete business plan.

According to your industry, you can check out hundreds of business plan samples and examples here .

Becoming an Expert Technical Writer

Becoming an expert technical writer is all about focusing on your strengths. For example, you should try to focus on one to two industries or a specific form of technical writing. You can do various writing assignments and check out technical writing samples to understand what you’re good with.

You can also check out user guides and get online help in determining your industry. Once you’ve nailed down an industry and technical writing type, you can start to focus on becoming an expert in it.

In any case, it always helps to check out technical writing examples before starting any project. Try to check out examples of the same industry and from a similar company. Start your writing process once you have a complete idea of what you need to do.

Since technical writing involves dealing with complex information, the writer needs to have a solid base on the topic. That may require past experience, direct technical knowledge, or an ability to understand multiple pieces of information quickly and effectively.

In becoming a technical writer, you may have to work with various other people, such as software developers, software engineers, human resources professionals, product designers, and other subject matter experts.

While most organizations tend to hire writers with a history in their fields, others opt for individuals with great writing skills and team them up with their employees.

Technical writers may also work with customer service experts, product liability specialists, and user experience professionals to improve the end-user experience. In any case, they work closely with people to develop digestible content for the end customers.

Today, you can also find several technical writers online. There is an increasing demand for technical writing because of the insurgence of SaaS companies, e-commerce stores, and more.

In the end, technical writers need to have a strong grasp of proper grammar, terminology, the product, and images, graphics, sounds, or videos to explain documentation.

If you are new to technical writing and are looking to break-in, we recommend taking our Technical Writing Certification Course , where you will learn the fundamentals of being a technical writer, how to dominate technical writer interviews, and how to stand out as a technical writing candidate.

We offer a wide variety of programs and courses built on adaptive curriculum and led by leading industry experts.

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Become a Certified Technical Writer. Professionals finish the training with a full understanding of how to guide technical writer projects using documentation foundations, how to lead writing teams, and more.

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Technical Writing for Beginners – An A-Z Guide to Tech Blogging Basics

If you love writing and technology, technical writing could be a suitable career for you. It's also something else you can do if you love tech but don’t really fancy coding all day long.

Technical writing might also be for you if you love learning by teaching others, contributing to open source projects and teaching others how to do so, too, or basically enjoy explaining complex concepts in simple ways through your writing.

Let's dive into the fundamentals and learn about what you should know and consider when getting started with technical writing.

In this article, we’ll be looking at:

What Technical writing is

Benefits of Technical Writing

Necessary skills to have as a Technical Writer

The Technical Writing Process

Platforms for publishing your articles

Technical Writing Courses

Technical Writing forums and communities
Some amazing technical writers to follow
Final Words and references

What is Technical Writing?

Technical writing is the art of providing detail-oriented instruction to help users understand a specific skill or product.

And a technical writer is someone who writes these instructions, otherwise known as technical documentation or tutorials. This could include user manuals, online support articles, or internal docs for coders/API developers.

A technical writer communicates in a way that presents technical information so that the reader can use that information for an intended purpose.

Technical writers are lifelong learners. Since the job involves communicating complex concepts in simple and straightforward terms, you must be well-versed in the field you're writing about. Or be willing to learn about it.

This is great, because with each new technical document you research and write, you will become an expert on that subject.

Technical writing also gives you a better sense of user empathy. It helps you pay more attention to what the readers or users of a product feel rather than what you think.

You can also make money as a technical writer by contributing to organizations. Here are some organizations that pay you to write for them , like Smashing Magazine , AuthO , Twilio , and Stack Overflow .

In addition to all this, you can contribute to Open Source communities and participate in paid open source programs like Google Season of Docs and Outreachy .

You can also take up technical writing as a full time profession – lots of companies need someone with those skills.

Necessary Skills to Have as a Technical Writer

Understand the use of proper english.

Before you consider writing, it is necessary to have a good grasp of English, its tenses, spellings and basic grammar. Your readers don't want to read an article riddled with incorrect grammar and poor word choices.

Know how to explain things clearly and simply

Knowing how to implement a feature doesn't necessarily mean you can clearly communicate the process to others.

In order to be a good teacher, you have to be empathetic, with the ability to teach or describe terms in ways suitable for your intended audience.

If you can't explain it to a six year old, you don't understand it yourself. Albert Einstein

Possess some writing skills‌‌

I believe that writers are made, not born. And you can only learn how to write by actually writing.

You might never know you have it in you to write until you put pen to paper. And there's only one way to know if you have some writing skills, and that's by writing.

So I encourage you to start writing today. You can choose to start with any of the platforms I listed in this section to stretch your writing muscles.

And of course, it is also a huge benefit to have some experience in a technical field.

Analyze and Understand who your Readers are

The biggest factor to consider when you're writing a technical article is your intended/expected audience. It should always be at the forefront of your mind.

A good technical writer writes based on the reader’s context. As an example , let's say you're writing an article targeted at beginners. It is important not to assume that they already know certain concepts.

You can start out your article by outlining any necessary prerequisites. This will make sure that your readers have (or can acquire) the knowledge they need before diving right into your article.

You can also include links to useful resources so your readers can get the information they need with just a click.

In order to know for whom you are writing, you have to gather as much information as possible about who will use the document.

It is important to know if your audience has expertise in the field, if the topic is totally new to them, or if they fall somewhere in between.

Your readers will also have their own expectations and needs. You must determine what the reader is looking for when they begin to read the document and what they'll get out of it.

To understand your reader, ask yourself the following questions before you start writing:

Who are my readers?
What do they need?
Where will they be reading?
When will they be reading?
Why will they be reading?
How will they be reading?

These questions also help you think about your reader's experience while reading your writing, which we'll talk about more now.

Think About User Experience

User experience is just as important in a technical document as it is anywhere on the web.

Now that you know your audience and their needs, keep in mind how the document itself services their needs. It’s so easy to ignore how the reader will actually use the document.

As you write, continuously step back and view the document as if you're the reader. Ask yourself: Is it accessible? How will your readers be using it? When will they be using it? Is it easy to navigate?

The goal is to write a document that is both useful to and useable by your readers.

Plan Your Document

Bearing in mind who your users are, you can then conceptualize and plan out your document.

This process includes a number of steps, which we'll go over now.

Conduct thorough research about the topic

While planning out your document, you have to research the topic you're writing about. There are tons of resources only a Google search away for you to consume and get deeper insights from.

Don't be tempted to lift off other people's works or articles and pass it off as your own, as this is plagiarism. Rather, use these resources as references and ideas for your work.

Google as much as possible, get facts and figures from research journals, books or news, and gather as much information as you can about your topic. Then you can start making an outline.

Make an outline

Outlining the content of your document before expanding on it helps you write in a more focused way. It also lets you organize your thoughts and achieving your goals for your writing.

An outline can also help you identify what you want your readers to get out of the document. And finally, it establishes a timeline for completing your writing.

Get relevant graphics/images

Having an outline is very helpful in identifying the various virtual aids (infographics, gifs, videos, tweets) you'll need to embed in different sections of your document.

And it'll make your writing process much easier if you keep these relevant graphics handy.

Write in the Correct Style

Finally, you can start to write! If you've completed all these steps, writing should become a lot easier. But you still need to make sure your writing style is suitable for a technical document.

The writing needs to be accessible, direct, and professional. Flowery or emotional text is not welcome in a technical document. To help you maintain this style, here are some key characteristics you should cultivate.

Use Active Voice

It's a good idea to use active voices in your articles, as it is easier to read and understand than the passive voice.

Active voice means that the subject of the sentence is the one actively performing the action of the verb. Passive voice means that a subject is the recipient of a verb's action .

Here's an example of passive voice : The documentation should be read six times a year by every web developer.

And here's an example of active voice : Every web developer should read this documentation 6 times a year.

Choose Your Words Carefully

Word choice is important. Make sure you use the best word for the context. Avoid overusing pronouns such as ‘it’ and ‘this’ as the reader may have difficulty identifying which nouns they refer to.

Also avoid slang and vulgar language – remember you're writing for a wider audience whose disposition and cultural inclinations could differ from yours.

Avoid Excessive Jargon

If you’re an expert in your field, it can be easy to use jargon you're familiar with without realizing that it may be confusing to other readers.

You should also avoid using acronyms you haven't previously explained.

Here's an Example :

Less clear: PWAs are truly considered the future of multi-platform development. Their availability on both Android and iOS makes them the app of the future.

Improved: Progressive Web Applications (PWAs) are truly the future of multi-platform development. Their availability on both Android and iOS makes PWAs the app of the future.

Use Plain Language

Use fewer words and write in a way so that any reader can understand the text.‌‌ Avoid big lengthy words. Always try to explain concepts and terms in the clearest way possible.

Visual Formatting

A wall of text is difficult to read. Even the clearest instructions can be lost in a document that has poor visual representation.

They say a picture is worth a thousand words. This rings true even in technical writing.

But not just any image is worthy of a technical document. Technical information can be difficult to convey in text alone. A well-placed image or diagram can clarify your explanation.

People also love visuals, so it helps to insert them at the right spots. Consider the images below:

First, here's a blog snippet without visuals:

Here's a snippet of same blog, but with visuals:

Adding images to your articles makes the content more relatable and easier to understand. In addition to images, you can also use gifs, emoji, embeds (social media, code) and code snippets where necessary.

Thoughtful formatting, templates, and images or diagrams will also make your text more helpful to your readers. You can check out the references below for a technical writing template from @Bolajiayodeji.

Do a Careful Review

Good writing of any type must be free from spelling and grammatical errors. These errors might seem obvious, but it's not always easy to spot them (especially in lengthy documents).

Always double-check your spelling (you know, dot your Is and cross your Ts) before hitting 'publish'.

There are a number of free tools like Grammarly and the Hemingway app that you can use to check for grammar and spelling errors. You can also share a draft of your article with someone to proofread before publishing.

Where to Publish Your Articles

Now that you've decided to take up technical writing, here are some good platforms where you can start putting up technical content for free. They can also help you build an appealing portfolio for future employers to check out.

Dev.to is a community of thousands of techies where both writers and readers get to meaningfully engage and share ideas and resources.

Hashnode is my go-to blogging platform with awesome perks such as custom domain mapping and an interactive community. Setting up a blog on this platform is also easy and fast.

freeCodeCamp has a very large community and audience reach and is a great place to publish your articles. However, you'll need to apply to write for their publication with some previous writing samples.

Your application could either be accepted or rejected, but don't be discouraged. You can always reapply later as you get better, and who knows? You could get accepted.

If you do write for them, they'll review and edit your articles before publishing, to make sure you publish the most polished article possible. They'll also share your articles on their social media platforms to help more people read them.

Hackernoon has over 7,000 writers and could be a great platform for you to start publishing your articles to the over 200,000 daily readers in the community.

Hacker Noon supports writers by proofreading their articles before publishing them on the platform, helping them avoid common mistakes.

Just like in every other field, there are various processes, rules, best practices, and so on in Technical Writing.

Taking a course on technical writing will help guide you through every thing you need to learn and can also give you a major confidence boost to kick start your writing journey.

Here are some technical writing courses you can check out:

Google Technical Writing Course (Free)
Udemy Technical Writing Course (Paid)
Hashnode Technical Writing Bootcamp (Free)

Technical Writing Forums and Communities

Alone we can do so little, together, we can do so much ~ Helen Keller

Being part of a community or forum along with people who share same passion as you is beneficial. You can get feedback, corrections, tips and even learn some style tips from other writers in the community.

Here are some communities and forums for you to join:

Technical Writing World
Technical Writer Forum
Write the Docs Forum

Some Amazing Technical Writers to follow

In my technical writing journey, I've come and followed some great technical writers whose writing journey, consistency, and style inspire me.

These are the writers whom I look up to and consider virtual mentors on technical writing. Sometimes, they drop technical writing tips that I find helpful and have learned a lot from.

Here are some of those writers (hyperlinked with their twitter handles):

Quincy Larson
Edidiong Asikpo
Catalin Pit
Victoria Lo
Bolaji Ayodeji
Amruta Ranade
Chris Bongers
Colby Fayock

Final words

You do not need a degree in technical writing to start putting out technical content. You can start writing on your personal blog and public GitHub repositories while building your portfolio and gaining practical experience.

Really – Just Start Writing.

Practice by creating new documents for existing programs or projects. There are a number of open source projects on GitHub that you can check out and add to their documentation.

Is there an app that you love to use, but its documentation is poorly written? Write your own and share it online for feedback. You can also quickly set up your blog on hashnode and start writing.

You learn to write by writing, and by reading and thinking about how writers have created their characters and invented their stories. If you are not a reader, don't even think about being a writer. - Jean M. Auel

Technical writers are always learning . By diving into new subject areas and receiving external feedback, a good writer never stops honing their craft.

Of course, good writers are also voracious readers. By reviewing highly-read or highly-used documents, your own writing will definitely improve.

Can't wait to see your technical articles!

Introduction to Technical Writing ‌‌

How to structure a technical article ‌‌

Understanding your audience, the why and how

‌‌ Technical Writing template

I hope this was helpful. If so, follow me on Twitter and let me know!

Amarachi is a front end web developer, technical writer and educator who is interested in building developer communities.

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How to Write a Technical Essay

How to Write a Dissertation Summary

Unlike a personal or an expository essay, technical essays are intended to educate and inform about a technical topic. They tend to have a more regimented format than other types of essays. They naturally include an introduction, a body and a conclusion, but they also include elements that make them more like research documentation, including references and an abstract. Thus, writing one requires a sense of organization and credibility.

Essay Purpose

The technical essay is intended to explore a technical or scientific subject, to explain how to carry out a particular technical task, or to argue for a particular method of doing something. Essays could involve subjects in mathematics, computer science, physics or any other topic that could benefit from a written explanation of the processes required to complete a task or the reasons a researcher chose a particular method.

Essay Format

In general, these types of essays follow a similar format as research or other academic papers. If you're writing the technical essay for a specific journal or a college course, check whether there are any specific requirements for formatting your essay. You may be required to use a specific font in a specific size, for example, or justify the paragraphs to the left-hand side of the page without paragraph indentations. In addition, you may have specific requirements for how to format the section titles and reference materials or works cited. Research papers often employ the American Psychological Association, or APA, citation style. In an academic setting, not getting these elements perfect could cause you to lose points; in a business setting, poor formatting could make you look like an amateur.

Essay Structure

A technical essay typically presents a question, details the methods explored to answer the question, and then presents a conclusion. Like with academic research papers, start off with a compelling title that describes the question you seek to answer or the methods you're going to describe, then begin with a section titled "Abstract" that details your question or method, your process of inquiry and your conclusion, all in a brief paragraph of a few sentences. Following that, create headings such as "Introduction" -- sometimes also called a "Thesis" -- and then "Methodology" and "Conclusion." Create this structure first, and then make a few notes about what you plan to include in each section. Creating this structure first can help you start to organize your thoughts and make the task of filling in the details less overwhelming.

Filling in the Sections

In the "Introduction" section, describe why you decided to explore this particular topic and why it might matter to the readers; the Writing Center at Harvard University also suggests to provide the background historical context that precipitated your inquiry. Follow this up with a description of what you're going to explore in the subsequent paragraphs, then dive into the details of your exploration in the "Methodology" section. If you carried out several experiments or explored several questions in your research, you might need to break this section down further and create subheads that describe your practices. Throughout the section, stick to tight, declarative sentences that describe the methodology as clearly and simply as possible. If you're explaining a complicated process, use bullet points to visually break up each step and make it easier for the reader to digest. In the "Conclusion" section, briefly review your question and methodology again, and describe what result you've come to through this process. At the very end, include your references.

How to Do an In-Depth Analysis Essay

How to Write APA Papers in Narrative Style

How to Use Concept Mapping for Writing

How to Make a Rough Draft on Science Projects

How to Write Research Papers From Start to Finish

How to Write an Introduction to a Reflective Essay

How to write a rebuttal speech.

How to Write a Discussion for a Science Fair Project

Carleton University: Academic Essay Writing: Some Guidelines
Cornell University Library: APA Citation Style
Harvard College Writing Center: Essay Structure

Nicole Vulcan has been a journalist since 1997, covering parenting and fitness for The Oregonian, careers for CareerAddict, and travel, gardening and fitness for Black Hills Woman and other publications. Vulcan holds a Bachelor of Arts in English and journalism from the University of Minnesota. She's also a lifelong athlete and is pursuing certification as a personal trainer.

Technical Writing and Its Types Essay

Introduction.

As a form of technical communication, Technical Writing is applied in such spheres as computer software and hardware, and other technical fields, including engineering and machinery. Technical writers, either professionals or amateurs indulge in technical writing by shaping an understanding of the purpose of the technical document they plan to create. They should be professionals in the above-identified areas to gather information and present proper technical writing. Due to its orientation on the audience and sources, Technical Writing should be concise, clear, and complete because it helps the reader to grasp a full idea of the document.

The emergence of Technical Writing dates back to the World War during which the need for technical documentation appeared in such fields as electronics, manufacturing, military, and aerospace industry. Later in 1953, the technical communication practice has been developed into the discipline by two organizations – the Association of Technical Writers and Editors and the Society of Technical Writers. In 1957, these organizations were united and created the Society of Technical Writers and Editors, which further became the predecessor of the modern Society for Technical Communication.

The core feature of Technical Writing is audience analysis through communication served to render specific information to the target audience for specific purposes. There are procedural technical writing and persuasive technical writing. The former translates technical instructions and concepts whereas the latter is aimed at selling products and altering behaviors. Technical writers apply a presentational approach while delivering technical documents because of the context and purposes of Technical Writing.

Most technical documents include headings, short paragraph structure, and plain and laconic style of details exposition. Technical writing is based on a top-down strategy which implies the representation of the main ideas at the beginning and further elaboration on this idea. It is also important to note that technical documents often have specific types of representation. Therefore, Technical Writing expands opportunities for readers to learn more information.

Technical writers use various types of electronic communication equipment for accomplishing their work. According to 2010 statistics, the Median salary of technical writers equals about $ 63,000 annually and about $ 30 per hour. There exist about 50,000 types of jobs for technical writers with experience from 1 to 5 years. In order to become a technical writer, you need to obtain a bachelor’s degree.

In terms of writing style, level of knowledge exchange, and audience, Technical Writing can be split into three types. The first one involves end-user assistance in which data product allows a user to grasp the way hardware and software products should be used. Traditional technical documentation is another type of Technical Writing that aims to communicate to a particular audience. This category includes such documents as engineering specifications, reference works, research papers, technical journals, annual reports, and repair manuals.

Marketing communication is a type of technical writing which involves the description of products and services in the form of a catalog, advertisements, brochures, press releases, and home pages of web sites. Technical Writing is often represented as online help for users who need to receive accurate instruction for handling a specific device.

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1: Introduction to Technical Writing

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CHAPTER OBJECTIVES

Define technical communication.
Distinguish technical writing from academic writing.
Explain the features of technical writing style.
Introduce the concepts of audience, culture, and ethics as they apply to technical writing.

What is Technical Writing?

You are probably wondering what this "technical writing thing" is. Someone may have even told you, "It's this course where they make you write about rocket science and brain surgery." Well, not really, as you will see in a moment. The field of technical communication is essential in a wide range of fields and occupations. It is a fully professional field with degree programs, certifications, and—yes!—even theory. It is a good field with a lot of growth and income potential, and an introductory technical-writing course for which this book has been developed is a good way to start if you are interested in a career in this field.

Technical writing is designed for users in technical fields such as engineering, chemistry, computer information software and systems, medical professions, aeronautics, robotics, automotive, etc.

Technical writing is designed to:

inform by anticipating and answering audience questions;
instruct the audience to perform a task or follow a procedure, and
persuade the audience via explanations, analysis, and solutions.

Technical writing is an audience-centered means of communication that provides a reader with clear and easy access to information. In the business world, time equates to profit, and profit is the force behind all professional interactions. The technical writer and reader have a vis-à-vis relationship. The writer recognizes, respects, and addresses the importance of time in effective and efficient communication by providing documents written in specific formats, using unambiguous language to send clearly accessible information. The reader in turn thoroughly understands the information in order to give a thoughtful response.

CHARACTERISTICS OF TECHNICAL WRITING

Technical communication is an audience-centered means of communication that provides the reader with clear, accurate, and ethically represented information. According to the Society for Technical Communication, technical writing includes the following characteristics:

“Communicating about technical or specialized topics, such as computer applications, medical procedures, or environmental regulations.”
“Communicating by using technology, such as web pages, help files, or social media sites.”
“Providing instructions about how to do something, regardless of how technical the task is or even if the technology is used to create or distribute that communication.”

The Meaning of "Technical"

Technical communication—or technical writing, as the course is often called—is not writing about a specific technical topic such as computers, but about any technical topic. The term "technical" refers to knowledge that is not widespread, that is more the territory of experts and specialists. Whatever your major is, you are developing an expertise—you are becoming a specialist in a particular technical area. And whenever you try to write or say anything about your field, you are engaged in technical communication.

Academic Writing Versus Technical Writing

Technical communication is distinct from the academic forms of writing you may be more familiar with. The academic writer’s purpose may be to write an essay, a story, a research paper, etc. Such assignments are often designed so that students can “write to learn” and show mastery of information covered in class. Additionally, in academic writing context, student-writers join a conversation that is occurring on a particular topic.

Technical communication, however, is intended for another purpose. These documents convey information to audiences who may or may not have prior knowledge of the material discussed. Technical communicators must, therefore, determine the needs of their audience and design documents that convey information in an accessible and appropriate manner. Depending on the context of communication, it might also be necessary to convey information in a concise and efficient manner, succinctly presenting points and cutting extraneous or potentially distracting material.

Workplace Writing

However, the focus for technical writing courses is not necessarily a career as a technical writer but an introduction to the kinds of writing skills you need in practically any technically-oriented professional job. No matter what sort of professional work you do, you're likely to do lots of writing—and much of it technical in nature. The more you know about some basic technical-writing skills, which are covered in this guide and in technical-writing courses, the better job of writing you're likely to do. And that will be good for the projects you work on, for the organizations you work in, and—most of all—good for you and your career.

STRATEGIES TO ACHIEVE TECHNICAL WRITING TASKS

Professional technical writers rely on these strategies to ensure the technical accuracy of their work:

Study of books, articles, reports, websites related to the product.
Product specifications: what the product is supposed to do, how it is designed.
Interviews with subject matter experts: the product specialists, developers, engineers.
Product meetings during the development cycle.
Live demonstrations of the product.
Familiarization with similar, competing products.
Experimenting with working models of the product.
Most importantly, subject matter experts' review of technical writers' work for technical accuracy and completeness.

Considerations of Technical Documents

There are key components of what makes a document strong. Therefore, writers keep these items in mind while constructing technical documents.

The Importance of Audience

Another key part of the definition of technical communication is the receiver of the information—the audience. Technical communication is the delivery of technical information to readers (or listeners or viewers) in a manner that is adapted to their needs, level of understanding, and background. In fact, this audience element is so important that it is one of the cornerstones of this course: you are challenged to write about highly technical subjects but in a way that a beginner—a nonspecialist—could understand. This ability to "translate" technical information to non-specialists is a key skill to any technical communicator. In a world of rapid technological development, people are constantly falling behind and becoming technological illiterates. Technology companies are constantly struggling to find effective ways to help customers or potential customers understand the advantages or the operation of their new products.

Cultural Communication

Technical writers need to be aware of the differences between the behavior and the norms, beliefs and values of specific cultural. According to Edward T. Hall and Mildred Reed Hall, In Understanding Cultural Differences, each culture operates according to its own rules (1990, pp. 3-4). Hall and Hall add that problems occur when members of one culture apply the rules to another culture (1990, pp. 3-4). To communicate effectively with other cultures, the technical writer needs to not only be aware of rules governing behaviors that can be observed but also of the not-so-obvious rules that govern the norms, beliefs, and values of the people of a culture. The invisible rules of a culture dramatically impact the acceptance of ideas, plans, and strategies. The Cultural Iceberg illustrates patterns of world communication, showing indicators of Institutional Culture (the obvious behavior of a culture), which can be clearly seen as the tip of the iceberg, and People Culture (the norms, beliefs and values of a culture), which cannot be seen and which are the barriers to successful communication.

Figure 1 The Cultural Iceberg

Technical writers have a responsibility to their readers and to their employers to follow ethics when writing reports. Technical writers must use words that demonstrate valid appeals to reason, avoiding emotional words and phrases that appeal to basic emotion instead of justifiable reasoning. In addition, technical writers must use valid references to support ideas and strategies, avoiding referencing non experts to sway readers’ support. Also, technical writers must use accurate numbers to report data, avoiding charts and tables that skew data. Using any type of fallacies in technical writing is unethical and could result in dire consequences. Not only do technical writers have a responsibility to report accurate information, but they also have a responsibility to credit accurate sources of information. At no time is it acceptable to rearrange information in order to attempt to indicate that the writer is the source of someone else’s idea or to indicate that the writer read a report that included information he/she cited, when the primary source of the information was cited in another report. All sources must be referenced accurately in the text and cited on a reference page.

Overview of the Technical Writing Style

Technical writing takes complicated ideas and organizes and explains those ideas in easy-to-understand language. The reader of technical documents does not read to engage in a discussion or be entertained. The audience of technical documents wants information. In short, technical writing provides information and seeks to solve problems and help the reader learn.

While some technical writing is composed for experts within the field, most technical writing is composed for the ordinary user - the consumer. While technical writing can organize information so it persuades the user, it must always present complete and accurate information. Technical writing does not use emotionally charged language, redundant adjectives, colloquialisms, or words or phrases that are open to interpretation. As the Society of Technical Writing explains, technical communicators employ a user-centered approach to provide "the right information, in the right way, at the right time to make someone’s life easier and more productive."

Features of Technical Writing

Technical documents must be reader-centered. The information is explained and presented in a style that is easy to navigate and understand. Technical documents value the reader’s time by using the following features:

Accessible – Think about the users of your document. You understand the material and created the document based on that knowledge and understanding, but for your audience, this is new information. So the information must be explained and presented in a style that is easy to understand and follow.
Collaborative - technical documents must consider multiple perspectives; therefore, they are frequently composed by a team of writers.
Concise –To write concisely does not mean to use fewer words. Instead, it means to use all the words you need but only the words you need.
Efficient page design: Use headings, numbered or bulleted lists, tables, easy-to-read fonts, white space, and other elements to help the reader navigate through the material.
Logical organization: use chronological order and emphasize important information.
Meaningful content: include all of the information needed but none of the information that is not needed.
Supplemental material: Abstracts, footnotes, glossary, appendix, definitions, etc., provides readers with additional information when needed.
Visual elements: Use charts, graphs, or images to clarify written concepts or relationships.

Formatting and Language

Formatting and appropriate language are the basic design elements of all technical documents. A format that shows a hierarchical structure and a coordinate structure of information leads the reader through the text. Readers should be able to identify a writer’s organizational pattern very quickly when reading a technical document. This sometimes refers to a document being “reader-friendly.” In addition, using appropriate language is significant in providing the reader with a thorough understanding of the purpose of the document, how the document relates to the reader’s needs, and what action is expected of the reader.

A document may also have one audience (the primary reader) or multiple audiences (the secondary readers). A primary reader is the person who ordered the report to be written or the person for whom the report is intended. These readers will usually read the entire report. Secondary readers are those readers who will read only the sections of the report that relate to them, their jobs, their departments, responsibilities, etc. For example, if a report was sent that detailed funding for different departments, a piping superintendent may only want to read the section that relates to piping. This is where format, the use of headings, is significant in allowing the reader easy access to information. When the piping superintendent can scan through the document and clearly find the heading that identifies his department saves time.

The following table provides general specifications for many types of technical writing documents:

Table 3.1. Document Formatting

Readability in Publications

The way a text looks matters to a reader, so it should matter to a writer. Letters, reports, and websites are more than just words on a page or a screen. How ideas are arranged and delivered in physical form, whether electronically or on paper, can make reading seem intimidating, confusing, or downright unfriendly, even if the content itself is perfect. Your text is like a room for your ideas. Sometimes you want readers to get in and get out quickly, but often, you want them to sit down and make themselves comfortable, put their feet up and stay awhile. Whatever the case, you should be in control of the reader’s experience.

To make a document more reader-friendly, many technical writers rely on visuals to achieve this goal. See Chapter 15, "Visuals in Technical Documents " for detailed information about using visuals.

Ways effective design enhances a document

Effective design makes a document accessible

Good design helps readers understand your information.
Good page design helps readers locate information quickly.
Good design helps readers notice highly important content.

Effective design affects readers’ attitudes, thereby increasing a communication’s persuasiveness.

Good design encourages readers to feel good about the communication itself.
Good design encourages readers to feel good about the communication’s subject matter.

Because page design can have such a significant impact on your communication’s usability and persuasiveness, you should approach design in the same reader-centered manner that you use when drafting text and graphics. Think continuously about your readers, including who they are, what they want from your communication and the context in which they will be reading.

It helps to think about the building blocks of a page design in the way that professional graphic designers do. When they look at a page, they see six basic elements:

Text : Paragraphs and sentences.
Headings and titles : Labels for sections of your communication.
Graphics : Drawings, tables, photographs, and so on — including their captions.
White space : Blank areas.
Headers and footers : The items, such as page numbers, that occur at the top or bottom of each page in a multi-page document.
Physical features : These include paper, which may take many shapes and sizes, and bindings, which come in many forms.

Figure 3.1. Overview of design elements. Notice how your eye is drawn to the blue header and the boxed elements. In these spaces, you can highlight the important parts of your message:

Technical writing is designed to inform, instruct, or persuade an audience. It is informative and concise. Technical writers often collaborate with others in their organizations to develop documents that are formatted and designed to inform their audience in accessible ways. All forms of technical writing -- memos, letters, proposals, reports, and so on -- have different conventions for format and design. Technical writing differs from the academic writing to which many students are accustomed. As you continue exploring concepts of technical communication in this course, remember these introductory concepts to technical writing and work to apply them to the documents you create.

GENERAL TIPS ABOUT TECHNICAL WRITING

Remember that technical writing is not just about computers or engineering. The term should be considered more broadly than that.
Audience is crucial. Before creating any technical document, be certain you understand your audience's identity and needs.
Format your technical documents differently than you might format an academic writing assignment.
Consider cultural and ethical concerns and complications as you develop your documents.

Hall, E.T. & Hall, M.R. (1990). Understanding Cultural Differences. Intercultural Press.

Society for Technical Communication. (2021). Defining Technical Communication. https://www.stc.org/about-stc/defini...communication/ .

This work "Introduction to Technical Writing" is a derivative of " What is Technical Communication? " by Chelsea Milbourne, Anne Regan, Morgan Livingston, & Sadie Johann, Technical Writing for Technicians CC-BY Will Fleming, and " ENGL 145: Technical and Report Writing " by Amber Kinonen,used under a CC BY license. "Introduction to Technical Writing" is licensed under CC BY 4.0 by Tamara Girardi and Mary Richards.

Want to create or adapt books like this? Learn more about how Pressbooks supports open publishing practices.

Introducing Technical Writing

Dawn Atkinson and Sarah Raymond

Chapter Overview

This chapter aims to help you understand what technical writing is, what it is used for, and what characteristics and conventions help to define it.

A Definition of Technical Writing

Although you may not yet be fully familiar with the characteristics of technical writing, you have likely experienced technical writing at one time or another in your daily life as a student, employee, or consumer. Technical writing , according to this book’s definition, aims to help individuals perform workplace tasks, carry out a series of operations, understand concepts or research, solve problems, operate technology, or communicate in a professional manner. You may have encountered technical writing in textbooks, operations manuals, company policies, or illustrations in magazine articles. To extend our definition of technical writing, textbook author Last (2019, p. 6) explains that this form of non-fiction writing communicates information for practical and specific purposes, takes document design into account, and is usually intended for particular readers.

The Characteristics of Technical Writing

When we employ technical writing, we strive to keep readers in mind and tailor our communication for a particular purpose. The audience for a piece of technical writing is the individuals who will read the text. Since technical writing may be used in multimedia documents, such as presentations, videos, and podcasts, an audience might also include listeners, viewers, and users. The purpose for a piece of technical writing signifies the reason it has been produced. In general, the purpose for a piece of communication is either to entertain, sell, inform, or persuade; however, documents may also address more than one of these purposes. Technical writing, in comparison, may be produced with more specific purposes in mind, such as to provide or ask for information, record details, or convince readers of something (Last & Neveu, 2019, p. 18). Again, technical documents may also reflect more than one of these purposes.

Seven attributes help to define technical writing and ensure that it adequately addresses audience and purpose. Specifically, technical writing is clear, coherent, concise, concrete, correct, complete, and courteous. The following definitions of these characteristics are adapted from Last (2019, pp. 43-44).

Clear writing communicates a writer’s ideas and purpose in a straightforward manner. It targets a particular audience by being precise and moderating technical words, obscure phrases, and jargon , specialized language or terminology used in a particular field of study or workplace environment. It also foregrounds important information for the benefit of readers and conveys one main idea per paragraph.

Coherent writing builds links between ideas so readers can easily follow them. One idea should lead logically into the next via use of transitional words and phrases, intentional repetition, sentences with clear subjects, specific and informative titles and headings, parallel lists, and consistent document design. When writing is coherent, readers can easily track thoughts and lines of reasoning; incoherent writing, in comparison, is choppy and hard to follow since its ideas appear to be disconnected or incomplete.

Concise writing is efficient: it delivers its message clearly without using extraneous words that slow readers. To produce concise writing, avoid unnecessary padding in sentences, awkward phrasing, overuse of be verbs ( is , are , was , were , am , be , being , been ), long preposition strings, vague language (words like good , bad , and do ), unnecessary repetition, and redundancy. In addition, use active verbs whenever possible, and take the time to select a single, expressive word rather than using a long or clichéd phrase. Think of your word count like a budget; be frugal by making sure every word you choose works hard to communicate meaning.

Concrete writing uses specific, exact language so readers can easily understand points. If you have to explain an abstract concept, use familiar examples, everyday comparisons, and precise language. In addition, use measurable or specific descriptors whenever possible instead of words that encompass a range of interpretations (e.g., big , little , very , extremely , and great ).

Correct writing uses conventional English punctuation, capitalization, grammar, and sentence structures; provides accurate information that is communicated in an ethical way; and employs the right document type for the task.

Complete writing includes all requested information and answers all relevant questions. Carefully read and follow specifications to ensure your documents are complete.

Courteous writing employs an intuitive design that is easy to scan; uses respectful language; addresses readers appropriately; and avoids potentially offensive terms and tone.

Writing that is clear, coherent, concise, concrete, correct, complete, and courteous establishes credibility with readers, demonstrates dedication and care, and communicates messages convincingly.

The Conventions of Technical Writing

Documents typically follow conventions , expectations about key features that affect how they are organized, designed, and written. Conventions help readers recognize and categorize documents into genres , or types of writing; conventions also help writers to produce texts in line with accepted standards.

Certain conventions typify technical writing as a means for communicating information clearly and effectively to people who need it. Table 1 provides an overview of these conventions.

The conventions outlined in Table 1 help make technical writing easy-to-navigate and reader focused.

Activity A: Identify the Audiences for Pieces of Technical Writing

Read the extract.

An extract from the article “Remote Reefs and Seamounts are the Last Refuges for Marine Predators across the Indo-Pacific” (Letessier et al., 2019, “Abstract”)

What can you tell about the intended audience for the text?

Read another example of technical writing.

A set of instructions for a Creative Commons game adapted from Northwest Vista College Library

Figure 2: “ Creative Commons Matching Game ” by AmandaMG is licensed under CC BY 4.0. Information and images about the licenses are from Creative Commons.

What can you tell about the intended audience for this document?

Now read a third example of technical writing in Figure 3. I nfographics combine text, visuals, and numbers to communicate dense information in quick and easy-to-read formats.

An infographic focusing on how overfishing affects coral reefs (NOAA, 2018)

Infographic that describes how overfishing destroys coral reefs using imagery of fishing boats, sea life, and reefs coupled with informational paragraphs.

Lastly, read the document in Figure 4.

Comparative Essays

Writing a comparison usually requires that you assess the similarities and differences between two or more theories , procedures , or processes . You explain to your reader what insights can be gained from the comparison, or judge whether one thing is better than another according to established criteria. Helpful tip: When you are asked to write a comparative essay, remember that, unless you are instructed otherwise, you are usually being asked to assess both similarities and differences . Such essays may be called comparative essays , comparison essays , or compare-and-contrast essays .

How to write a comparative essay

Establish a basis of comparison A basis of comparison represents the main idea , category , or theme you will investigate. You will have to do some preliminary reading , likely using your course materials, to get an idea of what kind of criteria you will use to assess whatever you are comparing. A basis of comparison must apply to all items you are comparing, but the details will be different. For example, if you are asked to “compare neoclassical architecture and gothic architecture,” you could compare the influence of social context on the two styles.
Gather the details of whatever you are comparing Once you have decided what theme or idea you are investigating, you will need to gather details of whatever you are comparing, especially in terms of similarities and differences . Doing so allows you to see which criteria you should use in your comparison, if not specified by your professor or instructor.

Helpful tip: Organize your criteria in columns or a Venn diagram ; using visual methods to map your pre-writing work can help you to stay on track and more clearly get a sense of how the essay will be structured.

Based on the information in the above table, you could focus on how ornamentation and design principles reveal prevailing intellectual thought about architecture in the respective eras and societies.

Develop a thesis statement After brainstorming, try to develop a thesis statement that identifies the results of your comparison. Here is an example of a fairly common thesis statement structure: e.g., Although neoclassical architecture and gothic architecture have [similar characteristics A and B], they reveal profound differences in their interpretation of [C, D, and E].

Helpful tip: Avoid a thesis statement that simply states your obvious purpose. e.g., The aim of this essay is to compare [A and B] with reference to [X, Y, and Z].

Organize your comparison You have a choice of two basic methods for organizing a comparative essay: the point-by-point method or the block method. The point-by-point method examines one aspect of comparison in each paragraph and usually alternates back and forth between the two objects, texts, or ideas being compared. This method allows you to emphasize points of similarity and of difference as you proceed. In the block method , however, you say everything you need to say about one thing, then do the same thing with the other. This method works best if you want readers to understand and agree with the advantages of something you are proposing, such as introducing a new process or theory by showing how it compares to something more traditional.

Sample outlines for comparative essays on neoclassical and gothic architecture

Building a point-by-point essay.

Using the point-by-point method in a comparative essay allows you to draw direct comparisons and produce a more tightly integrated essay. Helpful tip: Note that you can have more than three points of comparison , especially in longer essays. The points can be either similarities or differences. Overall, in order to use this method, you must be able to apply criteria to every item, text, or idea you are comparing.

Introductory material
Thesis: Although neoclassical and gothic architecture are both western European forms that are exemplified in civic buildings and churches, they nonetheless reveal, through different structural design and ornamentation, the different intellectual principles of the two societies that created them.
Why this comparison is important and what it tells readers

Building a block method essay

Using the block method in a comparative essay can help ensure that the ideas in the second block build upon or extend ideas presented in the first block. It works well if you have three or more major areas of comparison instead of two (for example, if you added in a third or fourth style of architecture, the block method would be easier to organize).

Thesis: The neoclassical style of architecture was a conscious rejection of the gothic style that had dominated in France at the end of the middle ages; it represented a desire to return to the classical ideals of Greece and Rome.
Text 1: History and development
Text 2: Change from earlier form; social context of new form
Synthesis and analysis: What does the comparison reveal about architectural development?

How do the audiences for the four examples you looked at differ? How might these differences have shape the documents’ development? Please be prepared to discuss your ideas in class.

Activity B: Consider the Implications of Integrity in the Workplace

As this chapter mentions, correct technical communication is truthful in its message and is communicated ethically. To explore what these concepts mean from various perspectives, read the following piece, composed by Sarah Raymond, Director of Career Services at Montana Technological University. In 2020, Ms. Raymond conducted a series of informational interviews with employers to discover what integrity means to them. After you have read the text, work with classmates to address the questions that follow. Be prepared to discuss your team’s responses in class.

What do you do when no one is watching?

Although integrity, by definition, is “the quality of being honest and having strong moral principles” (Lexico, 2020, definition one), it is one of those abstract personal traits that can be difficult to pin down. Regardless, most people know what it is when they see it. You have probably witnessed times when people have disregarded integrity and may or may not have been caught. It can be devastating to watch when someone does get exposed, either as a result of a serious infraction or several small infractions that have previously been overlooked. In either case, the repercussions can be great.

Integrity is certainly important in academics, as academia is a training ground for the workplace. During her interview, Koren Vining, Vice President and Branch Manager at Cetera Investors, concurred with this view: “College gives you time to practice integrity and hone those skills, [and]…if you screw up, it isn’t life altering.” Mistakes can, in fact, help people learn. Vining said she hopes her children learn from their mistakes before they enter employment—before their actions can really hurt their lives. To be sure, lapses in judgement, integrity, and ethical decision making can lead to substantial costs in the workplace (for example, your job, your money, your time, other people’s time, and other people’s money).

Companies recognize integrity in their employees and tend to promote those who work hard, do a good job, and have impeccable behavior. What leaders do and how they behave matters because people are always watching. Quality leadership correlates with a high degree of integrity (as well as transparency, accountability, responsibility, self-awareness, and other traits). Vining explained,

There comes a time when you are ready to take the next step; by having worked the right way , you have put in the effort, you have practiced the skills for future success. If you have been accidentally successful, there will come a time when it will crash.

Working in an investment firm, Vining has unfortunately seen this destructive situation happen to former employees. In a highly regulated business, someone is always watching.

As a testament to her integrity as a leader, Vining has shared pieces of her management style and has been open with members of her work team. This transparency allows her team members to be successful on their own terms. To encourage their success and self-sufficiency, Vining shares the following guidance with her team members:

Do your work. If you need a boss, someone to stand over you, this isn’t going to be a successful working relationship. However, if you need some structure and a coach, you can dictate your own success. Are you working on your own plan, or are you working on a plan that belongs to someone else?

Vining clearly values her employees’ beliefs in their ability to be successful and is transparent in her expectations.

In today’s new abnormal, remote work is something many people have experienced for a sustained period of time. Maybe you have even experienced a remote classroom that was not what you had planned when you registered for the term. In this type of situation, discipline and focus will serve you well as opposed to trying to avoid hard work by taking short cuts. In relation to this point, Vining asked, “How do you want people to think about you?” In other words, what do they say about you when you are not there? Your personal brand and what you stand for matter in the workplace.

Putting in extra effort and time on tasks can cause stress, but Vining shared an alternate view: “Unless you are really a crappy person, there is stress involved with taking the short-cut too.” In other words, taking short cuts to circumvent hard work is stressful because of the fear of getting caught.

Vining offered sage advice as a 19-year recruiting veteran: “Cultivate personal integrity. You will be more apt to have more success.” At the companies she has worked, she has been fortunate to witness corporate America elevate people who have integrity. And, conversely, she has seen those who do not demonstrate integrity suffer. “Eventually it comes out, it may be post-mortem and that is certainly not how you want to be remembered.” When you are responsible for someone else’s resources (money, time, property) in a job, people expect you to value that position. Employers trust you to make the next right decision.

According to Glen Fowler, the former President of Mountain Pacific Association of Colleges and Employers (MPACE) and the National Association of Colleges and Employers (NACE), the adjectives integrity and credibility are synonymous. “Everything you say, if you are credible, I believe you without question. It is a distraction if you have to spend time and second guess people.” Credibility is something that most employers are able to identify early in someone’s career. Similarly, lack of credibility on the job—for example, when steering a team or when reporting back on its work—can be career limiting. “Credibility is about your personal reputation. Once it is marred, it is all over,” according to Fowler. “People underestimate how small the world is. Leadership or decision makers know each other and if not, they will reach out to someone.” Again, integrity is central to effective workplace performance.

Fowler echoed that academia is the time to develop and hone behavioral integrity. “This is how you are going to conduct yourself in the future.” During his professional career, while onboarding staff and hiring scores of people, he observed that individuals entering his industry were Type A personalities. “These [were] people who [were] used to having all the answers. We had to break them of that mentality, break the conditioning they had developed. We had to give them the license to say ‘I don’t know.’” Fowler stressed, “You are better off saying that you don’t know. You are hired for your expertise, but if you start your response with a conditional statement, ‘I think,’ people don’t hear that qualification.” Fowler also emphasized, “A sign of maturity is to admit you don’t have all the answers,” and quickly added, “But you can get them!”

Another subtlety of integrity and a way in which people can get into trouble, according to Fowler, “Is not just what you share, but what you didn’t share even when you knew it would help and yet still withheld it.” People may not openly communicate for a variety of reasons, none of which may be malicious or self-serving. Maybe they do not communicate because they want to avoid confrontation or uncomfortable situations. Or, they may tell themselves it is not their place to be forthright. Regardless, “A junior-level person can question or stand up to a senior person, based upon perceived facts and still be respected,” according to Fowler. “To become a true leader, it is important to be engaged with your career and know yourself.” In other words, recognize and own the values that underlay your actions and behaviors.

Employers use job interviews to assess a number of things: for example, skills, past performance, technical expertise, and level of workplace integrity. Some recruiters use behavioral or situational questions to help them better understand how job applicants would handle real-life problems or common situations. Here are a few interview questions for you to consider. How would you answer them during an employment interview?

Tell me about a time you were new to a company or work group. What steps did you take to build trust with co-workers and/or staff?
Give an example of a time when you over-committed yourself. How did you handle it?
Describe a situation when you worked with someone you did not like or respect. How did you cope with the relationship?
Tell me about a time when your values were in conflict with your employment organization’s values. What did you do?

Describe what the terms integrity and ethics mean to you. Tell me about a time when your integrity or ethics were challenged. What did you do?

Employers likely will not tell you outright when you are being asked questions about ethics or integrity. They may be more subtle and lay out situations to uncover your core values. Fowler shared, “Employers ask questions in…clever ways. They…[will] tee up a scenario that is specific to their industry. It gets at the heart of your personal judgement, conflict resolution, or teamwork.” How will you respond? Will you make the next right decision? Are you a match for the team they already have in place?

As an employee, you will be evaluated on the quality of work you produce. That is another way your employer will measure your credibility. Are you performing the responsibilities of your post with integrity? Your employer will trust that you are going to do your work correctly, produce credible deliverables, and communicate effectively throughout projects. Your employer, in short, will rely on you to do what you say you will do in order to uphold the organization’s reputation and your own.

Integrity is clearly more than just the definition of honesty and moral uprightness. Ultimately, all you have is your word. The ability to follow through on your promises contributes to your professional reputation, and relationships and interactions with others count for a great deal. If people are not able to trust or rely on you in the workplace, you will miss opportunities for personal and professional success. Barb Crump, Director of Human Resources at Northern Montana Hospital, deals with people every day in her role. She values fairness in the workplace, and people come to her because they rely on her expertise and trust her willingness to guide them correctly. Crump shared, “Recently there was a post on Facebook that sums up what we are discussing: ‘I no longer listen to what people say. I watch what they do. Behavior doesn’t lie.’”

What are your responses to these items?

A new employee received training from someone else in the office. The person responsible for the training withheld information that was critical to completing a particular task. The new employee struggled to complete the task, and the trainer eventually shared the proper information.
How might the new employee feel?
Why would the person conducting the training withhold information?
What was wasted during the process: time, money, opportunities for collaboration and peer-to-peer learning, mental energy, or something else?
What might happen to team morale? What might happen to the overall morale in the office?
What did the company lose?
An employer contacted a university’s career services office to inquire about an intern’s transcript. The employer had worked with this office for some time to offer internship opportunities to students. The intern was required to provide the transcript as a condition of employment, but the employer had concerns about the document since its format did not resemble transcripts that had been provided in the past.
What do you think might have happened with the transcript?
What was damaged in this situation?
How should the employer respond?
How should the career services office respond?
How should the university respond?
Imagine you had the opportunity to interview for a dream job in your field and were provided the list of interview questions in advance. How would you respond to these questions?
Tell me about a time you were new to a group. What steps did you take to build trust with its members?
Tell me about a time when you encountered a conflict with someone, either at work or in school. What communication strategies did you use to resolve it?

Homework: Email Your Instructor about Your Experiences with Technical Writing

Consider this textbook chapter in relationship to your experience as a student, employee, or consumer. Compose an email to your instructor in which you address the following prompt: What are two kinds of documents you have written or encountered that could be characterized as technical writing, and why? Use standard conventions for professional emails when completing this task. For help with composing and formatting your email, consult the “Writing Electronic Correspondence” chapter of this textbook. This exercise is adapted from Last (2019, p. 9).

Remember to edit, revise, and proofread your message before sending it to your instructor. The following multipage handout, from the Academic Writing Help Centre, Student Academic Success Service, University of Ottawa (2016), may be helpful in this regard.

Sentence Structure

https://sass.uottawa.ca/sites/sass.uottawa.ca/files/awhc-sentence-structure.pdf

Academic Writing Help Centre, Student Academic Success Service, University of Ottawa. (2016). Sentence structure . License: CC-BY 4.o . https://sass.uottawa.ca/sites/sass.uottawa.ca/files/awhc-sentence-structure.pdf

Last, Suzan (2019). Technical writing essentials: introduction to professional communication in the technical fields. License: CC-BY-SA-3.0 . Retrieved from https://pressbooks.bccampus.ca/technicalwriting/

Letessier, T.B., Mouillot, D., Bouchet, P.J., Vigliola, L., Fernandes, M.C., Thompson, C., Boussarie, G., Turner, J., Juhel, J.B., Maire, E., Caley, M.J., Koldewey, H.J., Friedlander, A., Sala, E., & Meeuwig, J.J. (2019). Remote reefs and seamounts are the last refuges for marine predators across the Indo-Pacific. PLoS Biology, 17 (8), e3000366. https://doi.org/10.1371/journal.pbio.3000366

Lexico. (2020). Integrity. In Lexico . Retrieved June 3, 2020, from https://www.lexico.com/en/definition/integrity

National Oceanic and Atmospheric Administration. (2018). Threats to coral reefs: Overfishing [Infographic]. https://www.noaa.gov/multimedia/infographic/infographic-how-does-overfishing-threaten-coral-reefs

Northwest Vista College Library. (n.d.). Creative Commons matching game . License: CC-BY 4.0 . https://nvcguides.libguides.com/ccmatchinggame

Writing and Communication Centre, University of Waterloo. (n.d.). Comparative essays . License: CC-BY-SA 4.0 . https://uwaterloo.ca/writing-and-communication-centre/sites/ca.writing-and-communication-centre/files/uploads/files/comparative_essays.pdf

Mindful Technical Writing Copyright © 2020 by Dawn Atkinson and Sarah Raymond is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License , except where otherwise noted.

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7 best technical writing examples to improve your skills

Afoma Umesi

Gathercontent contributor, writer, 6 minute read.

Interviewed by:

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Padma Gillen

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It’s no wonder that technical writing is a fast-growing field.

The Bureau of Labor Statistics predicts that the employment of technical writers will grow up to 12% from 2020 to 2030–a pace that’s faster than the average for all occupations.

If you’re looking to improve your technical writing skills and break into the field but are unsure how to do it, this article will help.

We’ll show you what technical writing is, how to write a technical piece (step by step), and then share some of the best technical writing examples you’ll ever find.

What is technical writing?

Technical writing is any writing designed to explain complex, technical, and specialized information to audiences who may or may not be familiar with them . It is typically used in technical and occupational fields like engineering, robotics, computer hardware and software, medicine, finance, and consumer electronics.

Usually, technical writing falls into one of three categories depending on whom it’s written for:

Consumer-directed technical writing refers to technical content written for end-users or consumers. Good examples include user manuals, employee handbooks, standard operating procedures (SOP), software user documentation (help files), troubleshooting guides, and legal disclaimers .
Expert-to-expert technical writing is written chiefly for a knowledgeable audience. It includes scientific papers, medical case studies, annual business reports, and legal case reviews .
Technical marketing content is technical information presented in a digestible format to promote a product or service. Think marketing case studies, white papers, product brochures, press releases, and business plans and proposals .

Like most types of content , technical writing is complex and nuanced in its own way. Let’s break down the steps to writing technical content that appeals to your audience.

6 Steps to Writing a Technical Piece That People Actually Want to Read

Instruction manuals, assembly guides, and research papers, oh my . Technical writing can quickly turn into a snooze fest if not done correctly.

How do you create a technical piece that people want to read?

1. Identify Your Audience

Knowing your audience is super important, especially when writing technical content.

For example, the new dad learning to build his first crib may have a different level of medical knowledge (and sheer focus) than the experienced doctor reading a medical research paper.

When you have a clear idea of who you expect to read your piece, you can adjust your vocabulary, tone, and framing accordingly.

This allows you to meet your reader at their point of knowledge .

2. Dig Deep in Your Research

As a technical writer, you’ll be guiding your reader through entirely unfamiliar territory.

You might be explaining how a new electronic tool works, what to expect from their new workplace, or what happened before their firm took on a new legal case. It is essential that you fully understand your subject matter .

You can only teach what you know, and knowledge gaps show when you aren’t thorough in your research.

Place yourself in your readers’ shoes. Imagine you had zero knowledge of the topic at hand and ensure your research covers all potential questions that come to mind. ‍

💡 Tip : If you need help understanding your topic, work with subject matter experts. Here are three helpful resources for collaborating with SMEs:

How to create great content with busy Subject Matter Experts
How to collaborate with a Subject Matter Expert
How to get the content you need from subject matter experts

3. Create an Outline

We recommend creating an outline to give you a sense of what you need to cover in your piece. This can also help identify knowledge gaps as you conduct your research.

When you’re writing longer-form content like white papers or case studies, an outline can serve as a marker to remind you of what you need to include .

In lieu of an outline, you can use a template . Some technical writing, such as business plans, have industry-accepted formats, including sections like an executive summary and competitor analysis.

4. Focus on Readability

Technical writing is not creative writing—you're writing to teach, not inspire or entertain. When tackling complicated topics, using readable sentences can make your work more enjoyable to read .

On the other hand, if you’re verbose or use words that are hard to understand, you’ll only frustrate your reader. If you want to improve readability in technical content, try these tips:

Use simple language: Strive for shorter, direct sentences that are easy to follow, and avoid passive voice wherever possible.
Use subheadings: For longer-form content like user documentation, white papers, and research papers , adding subheadings can break up long text walls.
Add bolded sections and callouts: Bolding text and highlighting paragraphs or callouts for emphasis will make reading easier.
Hyperlinks and jump links: If you’re writing technical content for webpages, add hyperlinks to any material you reference and jump links to other sections of your piece for easier navigation.

5. Add Visuals

We’re all about the words and the writing, but visuals can make your technical writing easier to understand! In technical writing, adding visuals is less of a luxury and more of a necessity . Visuals such as flowcharts, screenshots, and illustrations can add a much-needed dose of cheer to text-heavy documents.

Whether you’re creating a user manual or annual report for stakeholders, everyone will be happier with product drawings showing the directions or a pie chart displaying the numbers.

6. Cut the Fluff

When you’ve got all the words on paper, it’s time to double-check the facts with collaborators . Don’t be afraid to cut unnecessary information during this writing phase.

How do you identify the fluff? Removing fluff doesn’t impact the readers’ understanding of your text. It could be a word, a sentence, a paragraph, or a step in the directions. Every word in your technical document should count.

7 of the Best Technical Writing Examples from Technical SMEs

With some help from a few technical content experts, we’ve chosen different forms of technical writing across various industries so you can see the skill in action.

Pipedrive’s Developer Documentation

pipedrive developer documentation - technical writing examples

Developer documentation is essential for technical communication, and Pipedrive does it well. This technical document is geared toward layman product users and must be easy to understand, even while providing complex information. Notice the use of jump links and the callout box on the page.

Outfunnel’s Head of Marketing, Katheriin Liibert says about Pipedrive’s technical writing,

Digimind Consumer Brand Footprint Ranking 2021 Report

Digimind white paper - technical writing examples

Digimind goes the extra mile with their visuals in this white paper/industry report . It’s eye-catching and information–all the while remaining thoroughly professional and readable. Being a B2B brand does not mean boring text-only marketing copy.

University of Wisconsin Onboarding Tool Kit

University of Wisconsin’s onboarding handbook - technical writing examples

This onboarding/employee handbook wins for being easy to read with short sentences and bullet points that improve readability. The human resources department also adds quick links to any relevant documents new employees need to download or fill out.

Cell Reports Medical Study

[Cell medical report - technical writing examples]

Yes, a medical research paper with pictures!

Dr. Sophia Milbourne , a stem cell biologist and freelance science communicator, appreciates that this paper is a “great summary of the subject matter.” More importantly, Milbourne mentions that

LG Refrigerator Manual

[LG user manual - technical writing examples]

This basic user manual from LG gives users an overview of their new product and helps them make the best use of it. (The diagram will come in handy when an online article tells you to adjust the control panel and you’re not sure which knob it is.)

Mashable India’s User Agreement

Mashable India legal user agreement - technical writing examples

This is an excellent example of a consumer-directed technical document. Mashable India’s user agreement is a technical legal document including their disclaimer, use license, and usage conditions.

Lawyer and content writer Ejike Umesi acknowledges that the company follows the numbered styling typical of these documents. He says,

Slack Help Center

The Slack Help Center is an excellent example of technical writing that speaks to the layman. Slack is known for its brilliant UX copywriting . Amruta Ranade, Staff Technical Writer for Airbyte, admires the company’s documentation writing style.

“Slack’s Help Center shows incredible user-awareness. The information displayed is contextual, concise, and complete–it helps the user accomplish their task without distracting them or sidetracking them with extraneous information.”

Ramp Up Your Technical Writing

Whether you’re looking to set up a personalized template or collaborate with multiple editors in real-time , GatherContent helps you elevate your technical writing workflow.

With GatherContent, you can build templates for any content you create, including case studies! GatherContent also has helpful resources for helping you and your team prioritize user-led content .

If you publish your content online , you can connect GatherContent to your CMS of choice for seamless exporting. Planning, creating, and sharing great technical content doesn’t have to be so… technical.

Start your GatherContent free trial today.

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How to Write a Technical Essay

Students are required to write different essays during their time at school, ranging from argumentative to descriptive and narrative. Even if you’re accustomed to writing these types of essays, the technical ones differ. These types of essays are intended to educate readers about a topic which is scientific.

What is a technical essay?

Technical essays are an attempt to combine hard facts and an argument. Most essays are short academic pieces that allow students to share their opinions on a specific issue. However, technical writing is a formal form of writing which is easy to write.

How is technical writing different from writing an essay

Technical writing is distinct from writing an essay due to its purpose, audience, structure, and style. Technical writing focuses on conveying specific information, instructions, or explanations related to a technical subject. It is clear, concise, and task-oriented, aimed at helping readers understand and perform tasks effectively. Essays, on the other hand, are more expressive and exploratory, often presenting arguments, analysis, and personal viewpoints. While essays may be creative and flexible in structure, technical writing follows a structured format with headings, bullet points, and diagrams. In essence, technical writing prioritizes clarity and usability, while essays emphasize exploration and persuasion.

Be aware of the reasons for the essay you wrote.

The essays on technical subjects tend to be better than all other forms of writing to be written in the standard format. The goal is to explore the technical or scientific aspects of a subject or describe the steps needed to finish the job using a technical approach or analyze a particular method to accomplish something. Tech essays are composed of the subjects of astronomy, engineering, and biology, geology or any other subject that could require written explanations of steps needed to complete a task or explain the reasons for why the researcher has chosen the method they prefer.

Find out more about formatting styles.

Technical essays tend to be written in a similar style to research papers and other academic writings, with respect to the formatting. In the event that you’re writing an article for a specific journal or degree programme, it is important to be aware of the formatting guidelines. You may also be asked to use a specific font size or to align your paragraphs on the different edges of the pages.

It is probable that sections’ headings as well as references to books or citations should be written in a specific style. When writing academically, it is suggested that you use the Big Three citation formats utilized: APA, MLA, and CMS. If formatting isn’t your thing or you’ve not attempted it before, you could consult an expert in essay-writing to get assistance. The student can assign some of the tasks to companies that write and prioritize the most important tasks. Through a similar program, you can buy an essay and get full assistance in writing, as well as supportive customer support. They employ a team composed of experienced writers that understand the basic concepts of technical writing and are capable of writing an essay on behalf of you.

When you write for academic purposes Failure to include the necessary elements mentioned above could result in a low grade. When you write for professional purposes, documents that are not properly formatted may appear sloppy and make you appear an amateur. Know the format style required to allow others to be impressed by your work.

Don’t forget about the structure

If you’re writing an essay that deals with technical issues, the majority of students believe that an essay should begin with a question, then elaborates about the methods employed to address the issue, then ends with a conclusion. Like that way you start your essay with a captivating title that clearly defines the problem you want to address or the concept you’re trying to communicate. After that, write an “Abstract” section that summarizes the subject, your method as well as the steps you’ve taken and your conclusion in a couple of short paragraphs. Also you need to come up with headings such as “Introduction,” “Methodology,” and “Conclusion.” Draw out the outline first before creating a brief draft to help you with organizing your thoughts and making your job easier to comprehend.

Join the two sections.

Write down the reasons why you chose to study this particular topic and also explain why this subject is important to your reader In the “Introduction” section. Also, Harvard University Writing Center Harvard University Writing Center suggests adding some historical context that will help your research.

If your research involves many questions or tests it is advised to split this section into sections and include subheadings to explain your approach. In each section, you should give your readers an analysis report that clearly and concisely defines the procedure and the process. If your subject requires the examination of a complex procedure, you can utilize the bullet point format to clearly separate every part to help readers understand the concept.

In the “Conclusion” section, you’ll record what you think about in a succinct, but clear manner, and remove all details that are not in your essay. In the final section you must present your results in the course of your essay. Include your citations in an orderly manner at the end of your essay.

Be sure to label the document in the correct way.

If you are writing technical essays it is recommended to name the document in order that it is able to be displayed along with the content. Include the entire essay’s title. Also, ensure that the name of the file doesn’t contain spaces. Make more use of dashes. In addition, not only is the right name essential for the overall layout however, it must be easy and clear to comprehend.

Many people think they are similar to persuasive essays due to their structure. However, there are a lot of distinctions to consider. For example, technical essays can be utilized to accomplish specific research goals which require a deeper dive into specific scientific methods and related topics, and other topics. In case some help is needed, feel free to share your tasks with the best academic writing assistant – studycrumb .

Additionally, technical essays must be written in compliance to specific guidelines. The most important thing to remember is to use appropriate headings and subheadings. In addition, you need to identify the document in a manner that demonstrates that the document is geared towards technical. When you’re done you’ll have a clear concept of how to write an outstanding technical essay, if you stick to the rules above.

Example of Technical Essay: The Impact of Artificial Intelligence on Healthcare

Artificial Intelligence (AI) is revolutionizing the healthcare sector. AI-driven diagnostic tools analyze medical images with remarkable accuracy, aiding early disease detection. Natural language processing enables efficient patient data analysis for personalized treatment plans. Additionally, AI-powered chatbots offer immediate medical advice, enhancing patient engagement. As AI continues to advance, its integration in healthcare promises improved diagnostics, treatment, and patient outcomes.

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Guidelines for Writing a Technical Essay

Most students write technical essays as part of academic activity. Today we are going to tell you about the process of writing this type of essay. We offer you a step-by-step guide to working on a technical text, where we will discuss style, content, writing, and collecting material. If you follow the guidelines given in the article, you will get a solid foundation for creating an excellent technical essay and not buy college essays online.

How a Technical Essay Differs from Others

Just like any other academic paper, a technical essay consists of the same elements – an introduction, the main body, and a conclusion. The main difference is in the content. A technical essay is devoted to explaining a particular scientific or technical phenomenon, displays how to perform a precise technical task, or discusses a particular method or ways of doing something.

As a rule, these are essays on such subjects as physics, chemistry, computer science, mathematics, biology, and other related disciplines. The topic of an essay is often in the form of a question that you must answer or a statement that you have to discuss. In both cases, the process of writing an essay is the same.

Choose the Subject

Before you start writing your technical essay, read the requirements and the assignment for the essay carefully. This will give you a better understanding of what you should write about, identify the key ideas you need to reveal, and it will help you structure your thesis statement in the essay. Choosing a good research topic will give you more flexibility when writing your essay.

When selecting a topic, make sure that you can produce an in-depth, detailed essay. Before approving it with your instructor, do research and make sure that you have enough material available for high-quality work. Remember that a technical essay should have a minimum of 15-20 references. If you can’t decide, you can always ask your teacher for a piece of advice.

Your technical essay may have a perfect structure and meet all the standards of style and layout, but the paper’s content is still of the most significant importance. That’s why it is essential to carry out a high-quality collection of material in order to show the reader your understanding of the topic. You should not just list the information found but also give your assessment and analysis to form your opinion and conclusions.

When collecting the material, you should focus on the most crucial, in your opinion, points and discuss and analyze them in the most detail. All other more obvious items should be mentioned briefly. When consulting the reference literature, make sure that you use references that you can reasonably trust. In other words, you should rely mainly on conference papers, scholarly journal articles, and peer-reviewed books.

Try to avoid articles from Wikipedia, as they can be written by almost anyone and may simply reflect the authors’ opinions (and biases).

Making a plan and structure is an important element while working on a technical essay. Planning can actually help you get homework done faster . When writing a technical essay, you should start with an eye-catching title describing the issue you are looking at or the method.

You should follow with an abstract section in which you describe in detail the topic of study, the research process, and your conclusion. All paragraphs should be brief, consisting of just a few sentences. Divide your entire paper into components and briefly describe what you will write in each of them. Once you have a clear plan, you can begin to fill it with information, your thoughts, and conclusions.

All good essays should cite existing literature relevant to the topic of the essay. The formatting of the citation depends on the style used at your institution. Therefore, it is crucial to clarify this aspect before you take up your work.

Conclusions

A technical essay is a mini version of an academic paper. Working on such an essay takes students more time – about one day for each section. Moreover, you will need time to collect and study the materials; then, you will need to organize them and start writing the paper. Moreover, after writing, you need to review and proofread it and make sure it corresponds to the required format.

Technical Writing

(28 reviews)

Annemarie Hamlin, Central Oregon Community College

Chris Rubio, Central Oregon Community College

ISBN 13: 9781636350653

Publisher: Open Oregon Educational Resources

Language: English

Formats Available

Conditions of use.

Learn more about reviews.

Reviewed by Amine Oudghiri-Otmani, Instructor, Marshall University on 10/15/22

Comprehensiveness rating: 4 see less

This text offers a good amount of instruction (though at times limited) underlying effective workplace and technical writing/communication. Having personally examined a number of technical writing materials, this is by far one of the very few texts that incorporate a section about texting. Freshman students will benefit from this introductory-level text and will appreciate the authors' emphasis on conventional technical documents including emails, letters, memos, reports, and proposals. The textbook, however, may not satisfy the needs of students in advanced technical writing courses looking for guidance on complex documents beyond the conventional ones identified here. Visual representation of information could be improved, and the organization of chapters could be more strategic. A separate section about reports with important introductory information, for instance, could precede the progress reports and technical reports sections.

Content Accuracy rating: 2

A full citation guide is not provided, which may not reflect well on the credibility of the authors and/or the accuracy of the information provided. The attribution information at the end of each chapter is the only reference provided, contradicting the authors' recommendation to support one's writing with material from outside research.

Relevance/Longevity rating: 4

Although the materials are relevant to orthodox technical writing contexts, the text could benefit from a separate section that introduces writing in the digital world to reflect the evolving nature and changing landscape of technical communication. As part of the additional section, for instance, the authors could discuss potential similarities/differences between documents produced traditionally (e.g., pencil and paper, in addition to those developed by means of regular Word processor) and those produced digitally using various contemporary media. Similarities and/or differences could be discussed in light of prose and rhetorical strategies, among others.

Clarity rating: 5

The authors use simple, clear, and easy-to-understand prose. After all, sentence structure in technical writing is expected to be short, concise, and to the point. This text fits under this category of direct and unambiguous language. In addition to the authors identifying and covering essential technical terminology, the reader will appreciate the combination of descriptive (i.e., regular declarative) and direct (i.e., imperative, instructional) language. The memo, for instance, "has a header that clearly indicates who sent it and who the intended recipients are," and the reader is asked to "always consider the audience and their needs when preparing a memo."

Consistency rating: 4

Consistency is off a few times throughout the text. At the beginning of the first chapter, "Professional Communications," for instance, the authors write, "From text messages to reports, how you represent yourself with the written word counts." In this first chapter, however, only texting, emails, memos, and letters are discussed. Reports are mentioned only briefly under the cover letter to a technical report section, but no prior background about reports is provided.

Modularity rating: 5

Consistent use of headers and special highlights (e.g., boldface, etc.) helps chapter sub-sections and other important information stand out. The headings and sub-headings minimize potential distractions or other inconsistencies in modular presentation of chapter content.

Organization/Structure/Flow rating: 3

Chapter organization throughout the text consists of introduction and discussion. A conclusion in which a general, targeted final reflection is provided, however, is missing. Although the same chapter structure is used throughout the text, which will help keep the reader focused as they navigate subsequent chapter content, the authors could discuss chapter presentation, structure, and framework prior to the first chapter. The introduction section could benefit from a few sentences previewing this across-the-board structure.

Chapter lineup could also be more strategic. The chapter "Ethics in Technical Writing," for instance, could go first before "Information Literacy" and "Citations and Plagiarism."

Interface rating: 4

Readers may be distracted by the number of blank pages at the end of chapters. Readers looking to print individual chapters with ample text on each page (or those simply interested in saving trees by minimizing the number of pages printed in multiple jobs) may be disappointed. Text navigation and individual chapter selection, however, are made easy thanks to the hyperlink attached to each line/item under "Contents." Readers looking to go to a specific chapter do not need to engage in much scrolling and are given the opportunity to jump straight to the specific chapter or chapter sub-section by clicking the link.

Grammatical Errors rating: 4

No grammar errors have been detected. The authors' occasional use of the "conversational" tone may not be an issue, especially in terms of deciding whether the language matches the universal, agreed-upon conventions of technical writing. The textbook being an introduction to technical writing is meant to provide a general overview of the field, and technicality at the clause level is not required. The latter is expected to be a feature of advanced-level texts. The authors, however, could consider adding a separate section that discusses style and tone (in addition to orthodox grammar/sentence structure error patterns like splices, fragments, etc.). That the language used in the text may not match the conventions of technical writing - in terms of style and tone - could also be emphasized.

Cultural Relevance rating: 5

Chapter 13, "Communicating Across Cultures," introduces the reader to the importance of considering the variety of cultures and culture uniqueness (and peculiarity) in technical communication, which I believe does the job. Advanced-level texts may delve deeper into the requisite component of culture and culture sensitivity in both drafting certain technical documents and deciding on the style/tone to be used, context dependent. This textbook subscribes to the general/introductory category in this (i.e., discussion of culture) respect.

Reviewed by Sylvia Hayes, English Instructor, Midlands Technical College on 7/26/21

This book is concise and covers an array of Technical Communication topics and genres. This text provides flexibility in the fact that it focuses on Technical Communication for a more generalized audience and therefore this would work well as a Technical Communications text for a First-Year Writing course at a 2 or 4-year college. The organization of the section is not very logical, luckily most instructors do not use textbook chapters in order. The text could use more examples for students in the medical and legal fields. It could use more visual support within the chapters.

Content Accuracy rating: 4

The information presented in this text is accurate, error-free, and unbiased; however, there are no references to original sources for most of the content.

Relevance/Longevity rating: 5

The content of this text is written so students can use the information in many different technical communication settings.

Clarity rating: 4

The text is clear, the prose is accessible and it defines and provides adequate context for concepts college-level students may find unfamiliar. There are multiple instances of the text directing you to a hyperlink to another resource that explains the concept in more depth. However, the text does not model the level of clarity necessary for technical communication. There are various sections that are underdeveloped and need more graphics and examples.

Consistency rating: 3

Due to the sheer number of contributing authors, it is hard to create a consistent framework for the chapters. They each seem to be designed by the separate contributors in ways that make sense to them and are not uniform to the book. In terms of terminology, the text is consistent.

Modularity rating: 3

This text is broken up into sections and subsections, that can be assigned at different points within a course. As the organization of the chapters is chaotic, I believe most instructors would have to move sections around as assign them individually instead of starting at chapter 1 and working through the textbook.

Organization/Structure/Flow rating: 1

The organization of chapters is confusing. Why are citations in between Proposals and Progress Reports? Chapters refer to students learning of concepts found later in the textbook.

Interface rating: 2

Not all sections are set up the same, which makes it harder to navigate and find information. In some versions of the text, you can't see the graphics. You cannot search the text using normal search indicators "AND," "NOT," etc. this makes searching this text much more difficult than some others. Why are there so many blank pages in the PDF, if someone was to print the text they would waste about 1/4 of the pages.

Grammatical Errors rating: 3

There weren't any noticeable grammatical errors. The sentence structure is varied, however, there were some long, wordy, confusing sentences. The tone is very casual and not professional.

Cultural Relevance rating: 3

There is no culturally insensitive or offensive language in the text, however, the text is not inclusive of a variety of races, ethnicities, and backgrounds in its examples or images.

Reviewed by Mary Larsen, Instructor, Pittsburg State University on 5/14/21

Comprehensiveness rating: 5 see less

This textbook highlights important components of technical writing, including various forms of technical writing in the workplace and also approaches to audience analysis, graphics, and ethics within the writing of these documents. This text also includes information about resumes and employment, which is very applicable to technical writing and provides readers with a dual layer of content.

Content Accuracy rating: 5

Content within this text is accurate and mostly error-free. The content is based off of multiple authors rather than one single-viewpoint, which provides additional insights into topics versus only one limited view. Content is cited and derived from David McMurrey, who has experience and a plethora of knowledge in all aspects of technical writing.

The text is relevant to writing in the workplace as it covers aspects of "netiquette," which is something technical writers will encounter more and more as workplace functions are moved more to online formats. The formats covered are also frequently used forms of communication in the workplace, such as email, letters, memos, proposals etc. This provides a large scope of relevant documents that readers could encounter when writing in the workplace.

This text is written in plain language and easy to read. Content is sectioned off pretty well for easier readability and there were few, if any, areas of jargon or overly technical language. Tips are provided in various sections that assist readers in actually applying the content.

Consistency rating: 5

How text and visuals are presented and the sense of organization of various chapters and sections are all consistently presented within.

Modularity rating: 4

Subheadings are used within for easier readability; however, content is text-heavy at times. Content jumps around some, but is otherwise organized into a logical progression of points (such as discussing audience and types of documents in the beginning and saving design and employment content for later in the text).

Organization/Structure/Flow rating: 5

The organization follows a logical progression of ideas and concepts that would be presented within a technical writing course. The Table of Contents includes easily recognized sections and page numbers and each new section is noted at the top of the page. At times the images presented conflict with the text and spacing on pages, but is otherwise easy to attribute to the content pertaining to the image.

Interface rating: 5

Some of the images / videos are pixelated. The textbook includes links to videos and images that further touch upon the concepts of a chapter, which is very helpful and engaging. Images link to direct PDF files for easier access of a document. Seems to be some unnecessary space left on pages or between section changes.

Text is mostly free of grammatical errors, although a few minor grammar mistakes were present. For example, "insure" is used instead of "ensure" in Section 3.7.

Chapter 13 of the text is "Communication Across Cultures," which lends to its response to cultural sensitivity. The text seems to keep in mind readers of various races and backgrounds and uses relevant pop culture references that are inclusive. If anything, the textbook could incorporate aspects of gender in relation to technical writing in the workplace.

This textbook covers most all of the content I currently use in my own technical / professional writing courses and I am considering adopting this textbook in future courses that I teach.

Reviewed by Bjorn Smars, Career Instructor, University of Oregon on 7/2/20

As far as I can tell, this textbook does not include an index or glossary. However, each chapter is broken into separate sections with descriptive titles and headings, so navigating to specific concepts and ideas is not difficult without the use of an index. My only complaint about this text, at least in regards to its comprehensiveness, is that many of the sections or pages are underdeveloped or do not contain sufficient explanation and/or examples to illustrate important concepts. For example, the chapter on communicating across cultures provides useful tips that students can use to think critically about cross-cultural communication, but these suggestions are limited in that they are designed to apply broadly to most situations in which cross-cultural communication occurs and therefore do not offer clear guidelines or practical strategies for students to learn about and identify a particular culture's communication norms.

As far as I can tell, the information presented in this text is accurate, error-free, and unbiased. The purpose of this textbook is to serve as an introduction to technical writing, and as such is designed to provide students with practical strategies for engaging in effective technical communication.

As I mentioned in an earlier comment, most of the content in this textbook is written in such a way that it can be applied practically and broadly to a variety of situations in which students may find the need to engage in technical writing and/or communication. The focus is more on providing practical strategies and helping students develop critical thinking skills than it is about using a particular software.

The prose is clear and accessible to college-level readers, and unfamiliar concepts are either defined in-text by the textbook's authors or via hyperlink to another source. For example, in chapter "13.2 Understanding Cultural Context," the authors provide a link to a YouTube video that explains the differences between high-context and low-context cultures in more depth.

The textbook uses consistent terminology and frameworks throughout.

As I mentioned in an earlier comment, the organization of the textbook is easy to navigate and understand. Each chapter is broken into separate sections with descriptive titles and headings. My only complaint is that there is some inconsistency between the lengths of each chapter's subsections. Some sections are very short (150-300 words max) while others are much longer, ranging in the 2,000-3,000 word range. That said, each section is clearly labeled, and the headings are highly descriptive.

See previous comment.

Each chapter's subsection has navigational arrows that allow the reader to move on to the next section easily, and the table of contents is easily accessible on every page. However, locating the table of contents may not be intuitive for some students, and some students may not know how to navigate through each chapter's subsections.

Grammatical Errors rating: 5

I did not notice any grammatical errors.

Cultural Relevance rating: 4

As I mentioned in an earlier comment, this text could provide more examples to help students better understand cultural differences in terms of communication. More examples that are relevant to students attending one of Oregon's many colleges or universities would help to illustrate these cultural differences and provide students with a practical, real-world strategies for engaging with their peers, professors, and other folks from other cultures and/or regions.

Overall, I found this textbook very useful, though I had to supplement much of the information either with links to other sources or with material I developed personally. It's a useful and accessible introduction to technical writing for most undergraduate students, but it is not a comprehensive document and therefore may require the instructor to provide additional information or resources.

Reviewed by Elizabeth Aydelott, Part-Time Instructor, Lane Community College on 6/26/20

This text covers almost every topic that I would cover in a Technical Writing Class for generalized studies. A class geared toward a specific aspect of the field - engineering or a medical field, for example - would need to add material. This text... read more

The information is accurate, the citation guide up-to-date, and most material is relevant to any aspect of the field.

The content is almost all up-to-date. I would suggest adding a section on conference calls in the chapter on Professional Communications. That format has its own specific netiquette rules, ethics, and audience considerations. And conference calls, in a variety of formats, are increasingly essential to the working life.

Clear, common sense prose. The beginning of each chapter should probably be titled "Overview" or something similar, perhaps with a brief outline, for more clarity.

The book's structure changes with each format. I suggest that the instructor designate a preferred version for the class. Within the text, however, it becomes fairly easy to navigate through the material.

This text would be easy to assign in appropriate chunks for the students.

The text has a logical order, but I would assign the last chapters first since I usually begin with employment application materials and then cultural awareness almost immediately afterwards.

Interface is fairly straightforward and clear. Some of the videos, particularly in the beginning, are a bit referential to a specific course rather than to the topic in general.

Grammar has no problem. I wish, though, that a general chapter on grammar was included for the students.

I really appreciated the chapter on Communicating Across Cultures, but I wish it had been included earlier in the book. Perhaps a reference to Cultural Literacy within the chapter on Audience.

I'm confused about why the Open Textbook Library lists the book with only one author instead of the seven listed in the book itself.

Reviewed by Christopher Schott, Assistant Teaching Professor, University of Missouri - St. Louis on 4/23/20

This book really does cover a great deal of ground. However, I found the pacing and the organization of the section to be a little sporadic, especially if the book were to be read linearly by students. This may not be a serious concern as, especially in a digital format, the book can be navigated easily from topic to topic. Many chapters are short (some are quite detailed, though), which can be a real asset, but the lack of technical writing theory might be a concern for instructors looking to balance practice with understanding approach. While the book does cover a great of texts that are useful for students studying engineering and computer science, it may provide fewer examples and cover less in terms of students looking for technical communication instruction in medical fields, journals, legal fields. Another issue, when it comes to comprehensiveness, is the lacking of exercises and assignments. For my own teaching, this is not an issue (I try to craft assignments that fit the culture of my students' academic programs), but I could see it limiting the use of this book for other professors who would like corresponding assignments and readings.

As a reader, this book seems unbiased to me. That said, there are some prescriptive outlooks on crafting documents that may lead a reader to believe there is a one-size-fits-all way to compose a text. For example, there is a recommendation that emails are limited to three paragraphs, which is a very narrow view of that genre (shouldn't it depend on the rhetorical context, audience, etc.?). Overall, the content in the book appears accurate, even if a little prescriptive at times. However, this can be remedied through instruction from the professor.

The information that is presented in this book is very similar (and in some cases, exactly the same) as the information I've been teaching for the ten years I've been teaching technical communication. Some concepts in this course, such as audience, purpose, tone, precision--these will forever be touchstones of any professional writing course, technical writing is no exception. I very much am happy to see a chapter on information literacy, which is honestly and unfortunately absent from a surprising amount of existing (and expensive) technical writing textbooks. Some of the information does seem to not work (some links, for example), which may hurt longevity, but the authors do note this might be a possibility when using the book.

This book is clear. As a technical communication text, I would hope it would be and I was happy to see the authors not utilize jargon, instead stick to very explicitly presented ideas, sentence structure, and offering simple language that will appeal to readers, make them feel smart, all while retaining the level of academic rigor a text like this needs.

The chapters in this book are all formatted relatively the same. This offers readers a consistent and predictive reading experience (which, in itself, is a valuable technical communication skill). Each chapter starts with a very useful introduction, leading nicely into the rest of the chapter. There are, at times, inconsistencies in how thoroughly topics are treated and covered, but that is to be expected with many textbooks.

This text seems to be designed for purposeful fragmentation in a course. By this, I mean that the text does not have to be read linearly to be useful for students. In fact, and this is something the authors may have had in mind when writing, but most textbooks are not read and interacted with linearly anyway. Chapters are skipped, brought back, and revisited. I think this is just fine and, in many ways, provides a more fruitful reading experience.

Along with the previous idea of Modularity, I do not think the text is perfectly organized. One could argue that a textbook should move from more simple to more complex concepts. However, I disagree and do not think this needs to be the case. Instead, while the chapters here might seem a bit out of order in terms of their "difficulty," to do seem to be ordered nicely in terms of some theoretical understanding (though, very little) into more genre-based writing. Because the text can function in ways that benefit the class, this is not an issue.

The book is incredibly easy to navigate and use. Some links are broken, which can be frustrating, but it doesn't distract from the usefulness of the book overall.

I did not notice any grammar and mechanical errors in the text.

Despite an opening comment in the Introduction that claims students will learn to write "in such a way that even Grandad can understand," a which is a bit insulting to grandpas everywhere (it's ageist), the book seems to be culturally respectful and appropriate. I am a big fan of the cultural sensitivity section in the book, which I think is very carefully and thoughtfully presented to readers. There are topics that can be included that were not. In technical communication, it's important to remember that standards are always changing in business and this will undoubtedly shift the way professionals communicate, interact, and write. For example, a section on language inclusivity would be useful.

I'm grateful for this book. The authors have really put together a text that is useful in terms of what it can do in different kinds of technical communication classroom. I've seen many different kinds of technical writing courses and they are all taught differently. It seems this book has the unique ability to fit many different kinds of teaching styles, learning environments, and student abilities--and the book's design and functionality allows for professors to be very malleable in their pedagogy.

Reviewed by Brian Ballentine, Professor, West Virginia University on 4/20/20

Comprehensiveness rating: 2 see less

The book is being reviewed the book in the web PDF format. At least one other reviewer has noted that there are inconsistency issues across various formats in which the book is offered. The web PDF format functions as expected in Acrobat reader with the sidebar thumbnails and toc providing hyperlinks to specific pages and sections. This format does not have a much-needed index or glossary. The book does not have the same comprehensive content that a student would find in one of the large, mainstream, and admittedly costly technical communication texts by authors like Markel and Selber, Lannon and Gurak, or Anderson. There isn't enough or any coverage on important topics like instruction sets, technical procedures or definitions, user experience testing (including testing instruction sets and other technical documentation), and oral presentations. Documents like instruction sets are mentioned but only in passing. E.g., "Examples are one of the most powerful ways to connect with audiences, particularly in instructions" (2.3). There is content on preparing PPT slides but no content on giving a presentation.

The content does not cite original sources. Each chapter and even sub-section has author attributions for the book itself but rarely does it reference external sources. This becomes particularly obvious for writing instructors in parts of the book like chapter 14 that contend with genre, genre analysis, and genre systems but with no references to the writing scholars we attribute to genre studies (Miller, Bawarshi, Russell). This is not to say that the content is automatically inaccurate but one of the points the authors themselves make about the need to cite sources is the importance of using those sources to build confidence in the audience.

Relevance/Longevity rating: 1

The book opens with content on texting and email but then largely abandons digital communication platforms. Again, in larger technical communication textbooks instructors would expect to find chapters dedicated to "blogs, wikis, and web pages" and "social media" platforms as in offerings by Lannon and Gurak. A more contemporary text would no doubt include online collaborative tools and meeting platforms like Slack and Microsoft Teams. The recommendation here would be to create a separate chapter or chapters dedicated to technology platforms with the idea that it would be easier to update in the future.

Clarity rating: 2

The writing is more conversational than professional. The book does not model the level of clarity needed for technical writers. E.g., section 9.2 on "Presentation of Information" begins with a longer paragraph that attempts to summarize the space shuttle Challenger disaster as an example of why clear communication is important. The textbook authors write: "Possibly the engineers were just poor writers; possibly they did not consider their audience; or possibly they did not want to look bad and therefore emphasized all the things that were right with the Challenger. (Incidentally, the O rings had worked fine for several launches.)" Edward Tufte's now famous case study of the Challenger contradicts this summary. The rocket company and its engineers did indeed make a no launch recommendation (their first in 12 years) precisely because they had data showing the O-rings failed in cold temperatures. It is moments like these in the textbook that give me pause.

Consistency rating: 2

The multiple authors on this textbook likely pose challenges for creating consistency across the project. For example, in the chapter dedicated to Proposals, the first section is titled "Some preliminaries" and it offers a narrative overview of proposals and the roles they may play. In the chapter dedicated to "Progress Reports," the first section offers "functions and contents of progress reports" that has just two bullet lists. Students like to become acquainted with a consistent format across a book's chapters so they know where to find answers/resources that they need, regardless of the topic.

The textbook does contain self-referential content but overall the chapters could be used in a modular fashion to supplement other learning materials/readings in a technical writing course.

Organization/Structure/Flow rating: 2

Even if the textbook was designed to be modular, it is still prepared and presented in a specific order (with linked toc in the PDF version). Concepts of genre and genre analysis are presented as fundamental to understanding the writing process yet they come at the end of the text. Audience analysis comes much earlier (chapter 2) but not before texts, emails, and netiquette. Proposals are in chapter 3 but information literacy, including instruction on how to begin research for a proposal isn't until chapter 4. Organizing a textbook toc must be incredibly challenging but there are many models out there that overcome some of these organizational challenges.

Interface rating: 3

The PDF version of the textbook works as expected in terms of the links in the toc and the thumbnails visible in Acrobat. It can be challenging to orient yourself in the text especially because there are many pages with minimal content. The PDF version has 242 pages but I would recommend to students that they only print selectively as many pages are blank.

Despite having many authors (and some open source content), the book does not have an abundance of grammatical errors. As mentioned before, the more casual tone of the textbook does not help with modeling technical and professional communication. There are grammatical issues (or perhaps more stylistic issues) that could be edited. E.g., the book uses the opening phrase, "In other words..." ten times throughout the book. Overall, though, the book scores high in the grammatical category.

Chapter 13 is dedicated to "Communicating Across Cultures" and offers students an overview of "culture" as a term as well as some important guidance on global communication. The book does break some of its own advice in these sections with references to authors with no attribution. E.g., "Geert Hofstede views culture as consisting of mental programs, calling it softwares of the mind, meaning each person 'carries within him or herself patterns of thinking, feeling, and potential acting which were learned throughout their lifetime.'” This chapter could make more specific references to technical communication and globalization. A longer paragraph in 13.4 on intercultural communication uses sheep as an example when there are so many ways to talk about the importance of good technical writing in support of technical products and services when they go global.

I would like to thank all of the authors as well as David McMurrey for their efforts in writing and editing this open source textbook. I will likely use chapters or sections to supplement other course materials in an effort to save students money on textbook costs. It may be possible to pair chapters from this textbook with one of the smaller "handbooks" on technical communication out there. While the ratings here aren't overly high, the standard of comparison was challenging. I am looking for options to supplant one of the large, mainstream technical communication textbooks and that is a high bar.

Reviewed by Lars Soderlund, Associate Professor of English, Western Oregon University on 3/7/19

The book has a strong balance of topics. In addition to the mix of genres that it discusses, the book is also effective in its coverage of different aspects of writing such as audience, context, ethics, etc. read more

The book contains no inaccuracies as far as I could tell, nor any political or social bias.

The book is relevant in a way that seems sustainable. It is not at the cutting edge of technical writing technologies or software, but it is the sort of book that would have (and probably has) helped students a decade ago and will still be useful in another decade owing to its coverage of general topics and its emphasis on writing fundamentals.

The book is extremely easy to read, and should not hold any students back.

The book's format changes occasionally, probably owing to the various authors involved, but it is not especially noticable and does not affect the book in a negative way.

The book seems to have been designed for modular use, and indeed that is how I plan to use it in my future classes. The way that the book starts with a quick reference guide to genres and then moves into the big-picture writing theory is evidence that the writers want the book to be immediately useful.

The book's organization seems maximally effective for teachers and students. As I mentioned above, the book starts by covering genres with relative swiftness, then it digs into essential writing topics, and then it covers larger genres in more detail. It ends with a section on "Thinking About Writing" that is pretty clearly designed for more advanced readers, and I think that's an effective choice.

The book was extremely easy to navigate and to use.

The book is very well-written and contains no grammatical errors.

The book is fairly dry, and so I did not notice cultural issues that might be of note.

The book is very good, and I look forward to using it.

But I do want to say that although above the book got 5-stars across the board, I'm not sure if I would give it a perfect review if I were to rate it. Basically, I find that students seem to flourish when a class (and a textbook) regularly comes back to explicitly stated themes, and the book didn't necessarily have those. They were there (audience, genre, etc.), but they weren't really up-played in a way that students will definitely get.

Still, again, this is a very strong book and I plan to redesign my future Technical Writing class with it.

Reviewed by Kathryn Northcut, Professor, Missouri University of Science and Technology on 1/13/19

Comprehensiveness rating: 1 see less

The book is offered in various formats, and they aren't parallel. The organization of chapters in the web-native version defies logic. The expandable table is tricky to get used to because the hyperlink from the Chapter title goes to the chapter but the arrow on the right shows the subsections. It's hard to remember where you are as you navigate. I did not locate a glossary or index, and the book is not fully searchable in the web-native version because all sections can't be expanded onto one screen.

Content Accuracy rating: 1

Almost none of the content has references to original sources, and far too little theory is made explicit. Too much of the writing is chatty and conversational to provide a model of technical writing for university students.

The first section includes both platforms and genres. However, currently relevant platforms like Twitter are excluded from this section. Mixing platforms and genres seems odd logically. Later chapters jump between concepts and genres with no obvious logic to the order.

The style is accessible but not professional. The writing attempts to be engaging but is not rich enough in evidence, references, or good, contemporary examples for university students.

Consistency rating: 1

Unfortunately, the book consistently raises questions about whether these authors/editors have worked in technical contexts recently. Their advice seems to be off-base, including comparing omitting a conclusion to slamming down a phone on a caller. In fact, much professional writing starts with an abstract, executive summary, or cover sheet that obviates the need for a conclusion. The worst thing we can do in much scientific and technical discourse is build suspense and save the point, answer, or recommendations to the end. The way this book is designed and written does not seem to engage the exigencies of technical writing as I'm familiar with them. Other textbooks, whether consistent or not, provide better examples of practices from many industries to help prepare students from writing after college. This textbook focuses not just on the college experience, but on the Central Oregon Community College experience to the exclusion of other contexts.

Modularity rating: 2

The text does not contain modules that stand independently, despite appearing at the outset to be designed that way. Many phrases such as "as seen in the last section," make it difficult for students to follow what's happening. The videos address students in a single section writing a specific assignment and the content of the videos is not transferable to other contexts. The videos I viewed would not work in my courses, ever. Further, the textbook refers constantly to watered-down assignments that I would not assign. In my courses, students DO write a full proposal, not just an academic topic proposal. No one in industry writes topic proposals, so I would not teach that genre in my technical writing course. In fact, this textbook constantly focuses on the specific introductory assignments and methods at Central Oregon Community College, so a more ambitious, advanced curriculum would directly contradict the information in the textbook. If you wanted to teach your students to write proposals, you would be better off with online examples of successful proposals and top-of-the-head commentary than this textbook.

The organization of the textbook appears to be clear and clean, but gets difficult to manage once specific questions are asked, such as, "how should I assign readings to prepare my students for specific assignments?" One of my specializations is teaching proposals. This book doesn't handle proposal writing in a way that fits what I know of proposal writing outside of essay topic proposals used in composition courses. Why is information on Citations and Plagiarism after the chapter on proposals? Professional and academic proposals are robust documents which cite sources, so that background information would be useful earlier. Despite the textbook attempting to be modular, numbering chapters does suggest that there is a logic to the order. Non-numbered TOC might be a solution to this problem. In this book, short chapters are split up into tiny subparts, and navigation between them is tricky in the web-native version. Other Technical Writing/Communication textbooks, from Burnett's 2005 Technical Communication 5th Ed., to the current editions of Markel (and Selber) and Lannon (and Gurak) are superior in terms of internal logic, as is the Engineering Communication Manual (House et al) if the authors/editors need better examples of structure.

Interface rating: 1

I found the design appealing initially. Using it was confusing and there are many incompatibilities between the various versions available. The students would have difficulty locating the correct version of the textbook unless a PDF were provided to them by the instructor, and the PDF is problematic in terms of design and omission of content. In the web-native version, the sections are all very short and navigating to the next section requires clicking back and re-finding your place every time. Not having a "next section" button or arrow almost ensures that students will not complete the readings because they will think, incorrectly, that they are done with the (very short) chapter. The PDF version has many blank pages, making navigation cumbersome. The PDF document is much thinner than the large number of pages suggests. If a student were to print the PDF, much paper would be completely wasted and blank.

The conversational tone isn't ideal for educating students who will need to do technical writing in industry, but there are few overt typographic and spelling errors. The ones that exist are obvious and instructors can correct them if they use those chapters. Sometimes the authors refer to specific genres (like reports, in section 5.1) in a way that would confuse students (because writers cite sources in proposals, memos, and presentations, not just reports), and those errors should be addressed lest the students be misled about the conventions of the genres. Further, references to "your paper" and "paper" demonstrate lack of focus on rhetorical concepts of audience and purpose that should drive every technical communicator in every task. Most of our work is electronic/digital/online, so references to paper may not be incorrect, but they are largely archaic. When the authors refer to student assignments, they might call them "assignments," not "papers." The writing in section 5.2 needs editing. Overuse of "it" and "there" and back-referencing through pronouns ensures that students will have difficulty parsing the information. Further, students are seeing a poor example of a strong technical writing style because the sentences are written in a vague style that would lead to comprehension and translation errors. Further, the authors state that plagiarism is institution-specific, but that's only true in our academic bubble. In fact, plagiarism is an important IP (intellectual property) concern globally, so reference to international publication and copyright standards would be far more useful to students, who are students for 4 years or so, but professionals for up to 40 years.

Cultural Relevance rating: 2

Ideally, the authors would employ a plain style to avoid usability problems for non-American-dialect users. In the section (2.1 types of audiences) about audience, an opportunity is missed by not getting into user profiles and usability theory. Contrary to what is stated, technicians do not always lack sophisticated theoretical knowledge. It is not true that executives are always the audience for whom our students will or should write. The lack of robust user-based terminology is a problem with this book. I wonder if any of the authors are currently active in the technical communication community or have worked in nonacademic technical environments on communication design tasks. If they have, I would implore them to use better industry examples and the jargon of writers in technical professions. The authors should also focus on plain language in this book, and exemplify it in their prose. Karen Schriver's work is a good starting point.

I recommend this book (only) to instructors at Central Oregon Community College, where it perhaps serves a useful, important purpose. Its structure and content is unsuitable for majors in professional fields including engineering and science, and therefore is not a good choice for instructors teaching at most institutions where the course is offered. The emphasis on MLA style demonstrates the limited appeal of the textbook (to English majors). To be clear, MLA is not used in a single industrial or professional context I am aware of, outside English departments and literature-oriented professions. No mention is made of IEEE, which is the largest professional society in the world and which publishes professional ethics and authorial style guides that many professionals will encounter. It's great to include APA, but that social-science emphasis should be balanced with another professional style such as ASME or IEEE. The authors may have heard this, because they mention ASME in section 5.1, but they give no examples of what ASME looks like in practice. I worry that this textbook potentially does a disservice to the technical communication field as well as to open-access materials, which should be of high quality and represent best practices based on an awareness of the range of communication tasks working professional undertake. David McMurrey's work was far more technical and usable in its time; I'm sad to conclude that this textbook does not build productively on his legacy.

Reviewed by Jennifer Wilde, Adjunct instructor, Columbia Gorge Community College on 12/18/18

The text does many things very well, but it is too uneven to be truly comprehensive. It will work best as an introduction to technical communication and business writing. It is less helpful, I think, to students going into health care fields and the social sciences. Chapters are brief and pragmatic, with no discussion of theory, no instruction on clarity or sentence structure, and little discussion of diction and style. The index is helpful; there is no glossary, but this does not seem to be an omission as there is little jargon used throughout the book. Some of the chapters are extremely brief and rudimentary, while others are detailed and nuanced. An example of the former is the section headed "Types of audiences", and an example of the latter is the section on ethics of technical writing. One of the earliest chapters is about texting. There are useful chapters dedicated to resumes, incident reports, proposals, and several other genres - and there is an interesting, though perhaps not as practical, discussion of genres in writing. Like most other technical writing resources, this book has nothing to say about case reports, medical or nursing notes, letters to the editor or position papers for professional and trade journals, all of which are pertinent to the daily work of many professionals in human services or advocacy. Another issue with the book is the lack of writing exercises and assignments. There are some areas with a "Try This" section, but not very many of them, and the assignments lack an assessment component.

The book seems unbiased, although some advice feels a little arbitrary, such as the recommendation to limit emails to three paragraphs. I do not find any errors of content. There is a technical error in the middle of the book, where the author refers to a graph about voting in Australia; that graph does not exist on the page but there is this editorial comment that was no doubt not intended for publication: [“How to vote…” – this image is on a blog that is CC-licensed but I don’t think the author used the image with permission. Is it possible to find a sub?] Who is who? Which Australian are we voting for?

Much of the advice will be appropriate forever: know your audience, know your purpose in writing, be respectful, be specific and clear rather than general and vague. The sections about how to present information visually are helpful: contrast, repetition, alignment and proximity are given the unfortunate acronym CRAP (so no doubt the reader will never forget it!) I also appreciate the chapter on information literacy, which includes information on scholarly, professional and general publications. This includes trade journals, something that WR 121 classes tend not to mention but are important for technical writing students. Of course, there is some information about PowerPoint that is likely already past its best-buy date, but the authors discuss that and point the reader towards existing and upcoming technologies other than PowerPoint. I was able to see the video on the writing situation but not all of the other links worked. The authors include a caveat that not all links will work, so that seems fair, but a comprehensive resource would not rely on links to external sources with all their potential foibles.

The authors resist the temptation to use jargon, and they stick to simple sentence structures for the most part. In that sense, they exemplify the sort of simple, crisp (if unexciting) prose that technical communication strives for. There is abundant use of the colon to introduce lists, and the authors use bullet points frequently.

The book is highly consistent. Each chapter starts with a brief introduction to what comes in the sections included in the chapter. That means that the first segment of each chapter is extremely short, followed by more detailed segments. What is not consistent is the amount of time spent on various elements of technical writing, which, as mentioned in the section on comprehensiveness, varies quite a bit.

Chapters could be read out of order, and instructors can certain assign some sections and not others. I would be most inclined to use the chapters on ethical issues, research, and proposals. I think that's OK, but the book is almost too modular. Chapters do not relate to one another and the order in which they appear feels arbitrary. There is some redundancy - for example, the issue of audience is addressed repeatedly without adding anything new on the subject. I generally prefer a text in which each chapter leads logically to the material in the next chapter and adds to the student's understanding of technical writing, but there are advantages to a source like this, too.

Organization/Structure/Flow rating: 4

The book is highly modular and the chapters do not flow into one another. I'm not sure why the chapters are ordered this way. I would tend to put some basic information about what constitutes technical writing at the beginning, followed by some guidance around doing research and writing ethically, followed by chapters on different types of technical writing: texts, emails, case reports, letters, resumes, proposals, recipes, instruction manuals, position papers, abstracts, encounter notes from a visit or interview, letters to the editor, mini-biographies and autobiographies ("about the author"), annotations. I would include an appendix about conventions: when to use a colon, how to convey numbers, the rules of capitalization, and the like.

The navigation was extremely simple and easy to use. The charts and images that are used are minimal but every one is highly useful and easy to see. Some links are broken.

I am prone to noticing grammatical and punctuation errors, but nothing jumped out at me in this textbook.

There is an ageist comment about "so easy that Grandpa could understand it" in the early pages defining technical vs academic writing. There is a very thoughtful section on cultural sensitivity. The authors use an interesting example of cultural differences, using a world map to illustrate the different meanings of the color red in different countries. However, it seems like a serious omission to leave out a discussion of inclusive language. Things in that field are always changing, but the authors could provide information about where to find the most up-to-date recommendations on inclusive language, such as the acceptability of "they" as a singular personal pronoun for gender nonbinary people, and what language is appropriate to describe ethnic groups etc.

The book is quite well written and useful, but not comprehensive. I would love to see this text updated with more sections. Chapters on lab/case reports, medical/interview notes, abstracts, introductions, mini-biographies, position papers and letters to the editor would enhance this text and broaden its appeal to new audiences, especially social science/health care students. I would love to see sections on effective sentences, collaborative writing, inclusive language, and grammatical conventions. Finally, an effective text on this topic should include assignments along with discussion of how to assess the assignments.

Reviewed by Cynthia Kimball Davis, Chair of the Integrative & Interdisciplinary Studies (IES) Department, Southern Utah University on 8/2/18

Comprehensiveness - Appears to offer all of the standard technical writing topics with an excellent easy bulleted table of contents. It also contains an excellent index and glossary. read more

Comprehensiveness - Appears to offer all of the standard technical writing topics with an excellent easy bulleted table of contents. It also contains an excellent index and glossary.

Content Accuracy - Appears to provide accurate content.

Relevance Longevity - Information appears to fit the relevant longevity category with the exception of the Professional Communication chapter; however, that would be an easy update.

Clarity - Information is presented in a simple and clear format.

Consistency - Information was not found to be incongruent in any way.

Modularity - The text is laid out in chapters with clear and simple sub-headings underneath each one.

Organization Structure Flow - The flow of the text is easy to follow.

Interface - The images could be more ascetically pleasing to the eye. In come cases, it appears that a high school student made them. Investing in a graphic designer might make the graphics more ascetically appealing. Furthermore, breaking the text apart with colorful questions and answers, activities, quotes, etc., is suggested.

Grammatical Errors - There were no grammatical errors found.

Cultural Relevance - The text appears to be culturally sensitive of all races, nationalities and ethnicities.

A text I definitely want to consider for my Technical Writing course. :)

Reviewed by Adam Karnes, Adjunct Instructor, Linn-Benton Community College on 6/19/18

The book covers the typical range of topics for a technical writing guide. At times, the balance feels off. A significant amount of the length is dedicated to topics usually covered in other classes (including research, citations, outlining). I would have preferred to have more info about the modes typical to technical writing, but what the book has is useful. Also, while the book has examples, I would appreciate even more examples. The book has a dropdown menu with a table of contents and a search feature in the reader.

The book is accurate. I did not observe inaccuracies.

On the whole, the book is relevant and should remain so for several years without the need for updates.

One important consideration regarding relevancy is the thematic dominance of references to Oregon. While the frequent mention of things related to the Pacific Northwest does not limit the readability of the text, this reoccurring theme makes the book more relevant for readers from this area than from others.

The book is clear and written with appropriate vocabulary for the typical student of technical writing. The body of the text goes into an adequate depth in the explanation of key concepts. Crucial terms are adequately explained. Examples are frequently included, although even more examples would be a welcome addition. The book lacks a glossary, which would also be a helpful addition.

The text is adequately consistent from beginning to end, but at times the sections feel disconnected. In this respect, the text works well as a modular book with distinct sections. The various parts do seem separate, however. The crossover between chapters could be stronger. This is probably the case due to chapters being derived from other sources. The differences do not render the text unreadable, just lack cohesive than the average textbook.

This text excels as a modular work. The sections are distinct and could be read independently. Teachers can easily pick and choose between sections without assigning the entire text.

The order in which the book’s contents are presented is somewhat arbitrary. (The section on resumes, for example, comes at the end—in many technical writing texts, this would come at toward the beginning.) Still, the ordering of the text is not confusing.

Navigating the text can be slow, with lots of scrolling and clicking through. Some of the sections are particularly long, and can be tiresome to scroll through. However, the table of contents is accurate and helpful. The book also has a search feature.

The text has no grammatical errors. The overall quality of editing is high.

The text is geared towards an American culture. However, the text discusses at length the importance of audience awareness and cultural differences in writing, particularly applications that span multiple cultures.

The greatest value this book offers is the ease with which teachers can select limited portions to assign to students based on the class objectives. This could easily replace a standard technical writing textbook in many courses, particularly if other texts further supplemented the class.

Reviewed by Susan Engel, Instructor, St. Cloud Technical and Community College on 6/19/18

Although an index/glossary is not provided, the Table of Contents organizes the material and allows for readers to see the breadth of areas and subjects within the Technical Writing textbook. Topics common to technical writing courses are explored in this text and include an important section (4.6) on evaluating sources as well as sections on plagiarism and the importance of citing sources. Topics that could perhaps be added to the text include social media (LinkedIn in Chapter 12: Employment Materials, for example) and technical writing for web pages or using online technologies.

Overall, the content appears accurate, error-free, and generally unbiased. Figure 13 in Chapter 11.4, however, doesn’t offer a resume sample for the exercise and simply states “Text of fake resume here”.

Content appears to be mostly relevant and offers up-to-date information on information literacy and other important technical writing concepts. Some of the content could be further updated, however. For example, chapter 12 discusses the idea of the cover letter being potentially outdated but then proceeds to offer guidance on writing one. This and other sections could offer updates, particularly regarding electronic and online documents.

The text is accessible and concise in delivery. Further clarification is offered through examples/samples in the sections on emails, memos, outlines, cover letters, technical reports, and others. Examples could be given in sections on proposals, progress reports, and other sections to offer further clarity.

The text offers consistency through the organization of the chapters and sections. Some chapters have features that others do not have, however. For example, Chapters 11 and 13 are structured with interactive activities not found in other chapters. The “activity” and “try this” in these chapters would be helpful in other chapters, too.

Chapters and sub-units within this text are clearly labeled. Although some overlap is offered, overall chapters and sections can be used individually in a course.

The organization is clear, user-friendly, and easily navigable using all-cap chapter headings and numbers and lower case section headings and numbers.

This text is offered in various formats which likely will help eliminate interface issues with certain sections. The section on resumes and cover letters, for example, might offer display differences depending on the format.

Grammatical errors were not detected.

Much of the text appeared to be neutral, and sections were dedicated to discussing cultural sensitivity within workplace writing. With that said, additional work on representation could be added within the examples. Also, ideas for inclusivity through accessibility in design of workplace documents might be added, too, as well as an updated discussion on gender in written communications beyond using Mr. or Ms. in the sections on email, cover letters, and audience.

This text is well organized with topics appropriate to technical writing, and I will consider using it in technical writing and workplace writing courses for first- and second-year students.

Reviewed by Erica Stone, English Instructor, Technical Writing, University of Missouri Kansas City on 6/19/18

The textbook is comprehensive; however, it seems to cover both technical writing and professional or workplace writing. It is absolutely appropriate for a comprehensive service course, but the authors should consider another title. Perhaps... read more

There are a few minor typos and notes from a previous editor in the document and a few leftover editing notes. Regarding bias, the entire text does seem to be written for a particular course. While it is generalized, it does refer to particular assignments and contexts, sometimes without an example given.

The content is up to date; however, it may require revision as technologies evolve and change. For example, the texting section may need to be updated within the next year to account for newer texting apps and conventions.

The entire textbook is clear and accessible. In some places, it is conversational; however, I find that quality increases its accessibility and approachability, which is necessary for a technical writing service course.

The framework and organization of the textbook is consistent and easy to follow.

The modularity is helpful, and the text is well-organized.

All of the topics are presented in a logical and clear fashion.

All of the available interfaces work well.

I did not see any grammatical errors during my review. I did, however, see a few leftover notes from the editor.

The text is culturally appropriate and all example are relevant and inclusive.

In some places, the example links do not work. When there is time, the editors and/or authors should review the book to check for errors and broken links.

As mentioned in my first comment, the textbook could benefit from separating technical writing and professional writing as they are separate disciplines.

Reviewed by Michael Nern, Associate Professor, Emeritus, Ohio University Zanesville on 2/1/18

The book does not contain an index or a glossary. The book's primarily focuses on the proposal but also covers other traditional technical writing assignments such as the cover letter and resume. read more

Comprehensiveness rating: 3 see less

The book does not contain an index or a glossary.

The book's primarily focuses on the proposal but also covers other traditional technical writing assignments such as the cover letter and resume.

The content is accurate. I would not call the book error free.

The book contains relevant content that could be updated with relative ease.

The book's prose is not tightly edited, but the prose is accessible.

The book's content is consistent.

The text is well-organized for assigning smaller sections of reading at different points within a course.

The book's organization is solid and clear.

The text does not have interfacing issues.

The book needs a careful and close editing by one person.

I found the short chapter on ethics to be presented almost as an afterthought and believe it would be of little help to students.

I would use the book as a resource but not as a textbook for students. I might assign certain sections for reading but would more than likely use information from the book to add to already existing lectures and discussions, of course, giving credit to the authors.

In general, I believe both the Web and open source materials provide enough material to work with that textbooks in writing courses are unnecessary.

Reviewed by Jennifer Dareneau, Assistant Teaching Professor, The Pennsylvania State University- Berks on 2/1/18

Based on the Table of Contents, all subject areas mentioned there were covered adequately. However, there are several mentions of the technical report being the main document produced at the end of the term (which is true) and mentions of several prefatory documents needed for benchmarking along the way. Only a couple of those mentioned documents are detailed or explained in the book.

There are a few minor typos and notes from a previous editor in the document, including a question about permission to use a chart. Content itself seemed accurate.

Content is up to date. With the inclusion of sections on MLA and APA citation style as well as the job application chapters, it would need to be updated in about 5 years to reflect changes to those areas.

Clarity of language and expression of concepts is well done. Language is easy to understand but remains at a college student's level. Special terms are explained and defined.

For the most part, the book is internally consistent. There are some inconsistent elements- some chapters include links to samples, but not all; there is a link to one video only; some chapters include an activity prompt, but others do not.

Modularity is well done. Each larger unit is broken into smaller, easily understood and relevant sub units.

Organization is simple and logical.

I did not experience any navigation problems. Some images had an editor's note next to them, or were quickly covered by a small icon in the top right. The chapters on graphics had some photos that did not connect well to technical writing, and I suspect students in a class would struggle to understand the rhetorical significance of them (particularly the sections with Obama and the girls gymnastics team).

I noticed only one or two minor typos. There were some fragments and sentences beginning with And or But, which I hope were stylistic choices.

There were no culturally insensitive examples or remarks.

Reviewed by Ethan Jordan, Lecturer, Bowling Green State University on 2/1/18

The book covers a broad range of technical communication genres, and it covers everything I would hope to cover in my upcoming course. read more

The book covers a broad range of technical communication genres, and it covers everything I would hope to cover in my upcoming course.

Due to the objective nature of most technical writing, this book certainly follows suit and contains little in terms of bias or subjectivity. The document genres covered fit with standards in the field, and I have found very few errors.

I agree that this book will remain relevant over time. Certainly, notions of "netiquette" and online forms might change, but the essential tech comm genres covered will remain an essential component of workplace literacies, and as such, this book should remain relevant and be easy to update as needed.

The textbook is written in a voice that is straightforward and no-nonsense for students. It isn't the most scintillating reading, but a book on technical writing clearly doesn't need to be! The voice of the text is one that I feel students would appreciate - let's get to the point!

I don't see any major inconsistencies. The text works to reinforce technical communication concepts both in its subject matter and in the style of the text itself. Clarity and intelligibility are essentials, and the text appears to work within those frameworks.

I appreciate the way the sections aren't overly extended or complicated - the individual components make up the larger whole and could easily be reconfigured to suit the needs of instructors. I feel like this is less of a textbook to read in order, but a set of modules for instructors to customize.

The overall structure of the piece makes sense, and I found myself following the process outlined within the overall book structure. It also is able to be modified quite easily if needed, so that's a plus.

Some of the graphics are a bit low-res, but nothing that would inhibit meaning... it's well presented overall.

Very few that I can see!

I see no issues here - it's quite objective overall.

I'm really happy I found this one! It will be a huge help in my upcoming course, and I'm excited to use this as a supplement to my in-class discussions!

Reviewed by Elizabeth McClure, Lecturer, University of Maryland, College Park on 2/1/18

This text includes several sections that I would expect to see in a technical writing textbook: job search materials, reports, proposals, using graphics, professional communications, and audience analysis. It also includes a couple of sections I wouldn't necessarily expect, but that would be very useful in any professional writing class: discussions of the ethics involved in report writing, information literacy, and document design. However, there was no section related to manuals or instructions, which is a large gap.

In terms of usability in relation to comprehensiveness, the table of contents is nicely detailed, but no index appears so locating overlaps of information among and between chapters would not be as simple or straightforward as it could be.

In general, the information in the text is accurate, although some areas and issues would benefit from more nuanced or complex discussion. For example, in the section on job materials, professional advice varies widely related to the design of resumes, but this text does not discuss any of the variety of advice.

One minor note: There are several sentence-level errors (i.e., subject-verb agreement) that don't compromise communication but are occasionally jarring.

The content generally seems up-to-date, and the chapter organization and breakdown appear to lend themselves to easy updating.

Clarity rating: 3

The text’s language is clear and accessible. Sufficient background information is presented to give context for new concepts.

Other structures that would enhance clarity are not consistently present, however. For example, not all chapters provide examples to illustrate concepts or discussion/reflection questions to encourage students to apply concepts to other situations. Additionally, most chapters have no graphic material – pull-out text boxes, illustrations, summary lists, etc. – that would offer a different presentation method for readers.

This text is consistent in its approach, terminology, and framework.

This text is divided into sections in such a way that individual sections could easily be assigned out of order and at different points in a course. There are few, if any, instances in the text that refer to earlier material in a way that would make non-consecutive reading unworkable or unwieldy. In general, sections are relatively short and are organized under useful headings. Few subheadings are used within the text itself, although chapters are broken down into sections, each of which is labeled on the page and in the table of contents with a heading. These headings should make finding relevant sections in the text fairly easy.

The topics in this text progress clearly enough to avoid confusion, but less clearly than they could. For example, starting with Audience Analysis rather than with a variety of workplace communication genres (text, email, memos, etc.) would be more rhetorically sensible. The progression from Proposals to Information Literacy (research) to Citations to Progress Reports makes sense in that it follows the progression one might follow in a particular workplace project. However, while the order of chapters follows the process of writing a workplace document (proposal, research, progress report, technical report), it doesn’t necessarily follow the order of writing skills. For example, research is usually an integral part of developing a writing topic rather than something that happens at a single defined point mid-way through a project; likewise, a discussion of ethics should happen before a technical report is underway, perhaps in relation to an analysis of audience or to a discussion of the rhetorical situations present in professional writing generally. Because these chapters can be read out of order, the problem isn’t serious, but the chapter order doesn’t make as much use of logical development as it could.

In general, the text’s interface is user-friendly. There are a couple of places, however, notably in the chapter on design, where graphics don’t appear above the caption.

The text is overall clean but there are a handful of grammatical errors.

The text is inoffensive. Its examples aren’t culturally specific – examples don’t refer to particular groups at all, so diversity does not seem to be at issue.

Reviewed by Pam Orel, Senior Lecturer , University of Maryland College Park on 2/1/18

This is a very compact book, with easily managed lessons in basic concepts that are a quick and easy read for most students in the sciences and technology fields (STEM). Where it summarizes the key details, it does so with general clarity and the links to other, more detailed resources appear to be effective, although one or two are dated. It is not designed as a comprehensive or exhaustive resource on technical writing and avoids a heavily academic tone.

The book’s advice, while brief, is extremely solid, backed up by authoritative evidence, and easy to follow. Students would appreciate the very good detail in the table of contents as well as the ease of navigating from section to section as needed. Charts, where used, easily help students find the key differences in concepts, which is something that more detailed, less approachable textbooks tend to overlook.

In general I don’t teach with a textbook, so my comments should be taken in the context of someone who uses texts more as a resource than a work that guides the entirety of our semester’s journey as writers. This is a very relevant work for busy writers who need to grasp the essentials quickly, and get leads on how to find more detail as needed. It is particularly good at using graphics to shape ideas which is a factor in more and more writing courses. If I had to point to one area where it might need updating, it might be in allowing more space for instructions, presentations and video content, as these are emerging as valuable tools and I am not seeing a lot in the text. It appears to focus a lot on the preparation of reports and print materials, but is a good basic resource in those areas.

Very clear, with short, effective paragraphs and guides to other resources clearly labeled as such. As noted earlier, graphics are well supported in the version that I reviewed. It should be noted that different formats might have issues relating to page presentation, as I have noticed that in other primarily online references I have seen.

It can be inconsistent in terms of the amount of space given to, say, some issues over others. However, in general the issues which are not treated in great detail are those for which often there are other, key resources focusing on general principles involved that are attached. Also, in some instance (plagiarism is one example) there are a wealth of other resources available in most higher education communities.

The sections in the book are effectively broken into segments which are short but emphasize key points in about a page or so. This is one of the areas where it might be most attractive to students who rely on it as a reference rather than a week-to-week resource. Teachers who wish to use, say, one or two segments while not using others would find this a very helpful resource.

This is an area of strength for this publication, as it shapes very well around ideas for most proposal writers as well as the ethics of the field as we know it today. Ethical concepts are generally brief, but clear as to impact on the STEM fields. It would be stronger with a little more emphasis on presentations and video, as noted, which are important as digital communications tools for STEM majors.

The online interface I used was generally very easy; with both arrows and a table of contents, writers can easily move to where they need to get their information. It is noteworthy that it does not have questions in the back of each section, so it’s not designed for, say, test development or study for exams. But most technical writing courses don’t focus on exams (there may be quizzes on concepts) so that is not a significant barrier.

I was not able to find any significant errors in grammar.

This could be stronger in its approach to culture across the STEM communities, which is not a small issue in a global economy. However, one challenge with that is attempting to keep it current -- culture, like everything else in science and technology, changes very rapidly.

I have taught from a range of different resources, which change from year to year as it’s important to keep a course relevant in the rapidly evolving STEM fields. I have had trouble finding resources, particularly open source ones, that are approachable but convey the key concepts in an easy to access format. Students in my classes use a text as needed, rather than as the foundation of an entire course. This has worked very well in that role in this semester, and I am hoping to keep it on my list of resources moving forward.

Reviewed by Amanda Izenstark, Professor, Reference & Instructional Design Librarian, University of Rhode Island on 2/1/18

This text covers numerous facets related to technical writing, including basic business correspondence and determining how best to reach the audience for the particular type of technical writing being done. The authors cover related and integral elements that help writers produce better documents, including using outlines and graphics as well as information literacy skills that writers should have. While there is no index or glossary, the table of contents clearly displays the content of the text. It’s worth noting that the table of contents on the Open Textbook Library website does not include the two final sections of the book, which cover “Design and Readability of Publications” and “Employment Materials.”

The book is accurate, and even in sections where elements might change - such as screenshots in the Information Literacy chapter - they are general enough that even if the interface changes, the instructions will be relatively similar.

The topics in the book are not likely to become dated immediately. Some of the basic material related to communication and being concise will be consistently useful. While some of the linked material may change over time, that isn’t the fault of the authors. When I reviewed this text, the links tested were still working and relevant.

The text is written at a level accessible for college-level students, and perhaps some high school students. The materials are logically arranged and easy to understand.

As some of the material includes elements remixed from other open texts, there are some differences in the language and layout of chapters. For example, some of the elements of chapter 12 related to cover letters and resumes use color, and have more modern examples than those in chapter 1, which focuses on online etiquette.

Many of the chapters will do well on their own. I plan to adopt this for my information literacy and writing course, and anticipate re-arranging sections to fit the course structure.

This may be a result of my background as a teacher of information literacy first, but it might make more sense to start with the sections on information literacy and citations, then progress to audience analysis and outlines. It seems the chapter on “Professional Communication” might fit better toward the end. Otherwise the flow and structure are generally logical.

The online version of the book is hosted on the Pressbooks platform, which is intuitive to use, but long sections require significant scrolling. The PDF version of the book works as expected, with functioning links in both the table of contents and the text.

There are no grammatical errors in the text, which is what one would expect from a writing textbook.

As appropriate, the book highlights cultural issues to consider when writing for an audience. Examples don’t highlight a variety of backgrounds, but neither are they so pervasive that it’s a problem.

Given the appropriately broad coverage of this text, I can envision it being useful to students after they leave my course and have jobs in their chosen fields.

Reviewed by Jim Crawford, Adjunct English Instructor, Germanna Community College on 2/1/18

I examined this textbook as a resource for a 100-level Technical Writing class. In this context, questions of comprehensiveness arose almost immediately. The authors offer no discussion of theory, despite a claim on page 1 that theory underlies technical writing. There was no mention of the writing process, a confusing oversight on two fronts. First, the omission raised questions about course level. Did the textbook assume students already understood writing as a process? That would put this text higher than entry-level; writing as a process is usually taught in 100-level English. Or, by omitting the writing process, does the textbook defy modern writing pedagogy and emphasize the products of technical writing over the process?

There was also no mention of the rhetorical situation: the amalgamation of purpose, stance and tone, genre, media, and, of course, audience. The text offers a separate chapter on analyzing the audience, but no holistic examination of the roles that purpose, stance and tone, genre, and media play in reaching the audience.

Omitting a discussion of the rhetorical situation elicits more questions about course level and students’ prerequisite knowledge. Does the text assume students understood the interaction of purpose, stance, and genre in a writing project? The textbook mentions purpose, almost in passing - the purpose of a memo, for instance, or a report. Stance - how the writer feels about the topic versus how she expresses it through her tone - was not addressed at all. Given that technical communicators may be asked to write about things they don’t care about or may disagree with (e.g., an environmentalist writing a press release on new oil exploration), a discussion of stance and tone is important.

Lacking an essential discussion of theory and concept, the textbook covers a limited range of genres, another writerly term that is not mentioned. The first chapter reviews types of correspondence, starting with, oddly enough, texting. Next, comes e-mail, then an interjection about netiquette, followed by brief discussions of memoranda and letters. Later chapters describe proposals and progress reports. A recent revision added a chapter on employment-related documents, such as résumés.

While this is an adequate list of technical genres, the choices seemed limited and specific. Why the focus on progress reports? A broader chapter covering incident or recommendation reports seems more thorough. Other key genres are missing entirely. Instructions get no mention, although giving directions and documenting procedures are common workplace tasks. Presentations are another key genre for technical communication that is overlooked in the textbook.

Among the genres that are discussed, accuracy falters due to a handful of random, undocumented prescriptions. On page 12, for example, the authors declare,” a good e-mail should get to the point and conclude in three small paragraphs or less.” Really? According to who? In my 30 years of experience in the technical workforce, I have read, and written, countless e-mails longer than three short paragraphs. While I agree that students should keep e-mails short and direct, especially when corresponding with the instructor, there is nothing inherently wrong about a longer e-mail message. Some arguments cannot be made in three short paragraphs. Are the authors saying that longer arguments are better suited for a memorandum or a letter? If so, that indicates a need to discuss the conventions of genre. If the authors are recommending the abbreviated length as a best practice for emerging technical communicators, they should say so. If the authors proclaim the three-paragraph limit as their personal preference, they should say that, too. However, they must also inform students that they may occasionally need to write, and read, longer e-mails in the workaday world.

A similar prescription occurs on page 36, with the decree that “an average between 15 and 25 words per sentence is about right. Sentences over 30 words are to be mistrusted.” Again, I wondered, “Says who?” Had the authors cited evidence — a study finding that sentences over 25 words are ignored by readers, for instance — the claim might be more compelling. Lacking documentation, it’s puzzling at how five additional words can separate an effective sentence from an untrustworthy one.

Furthermore, while conciseness is an essential feature of technical and professional writing, establishing an arbitrary sentence length may encourage students to emphasize conciseness at the expense of clarity and accuracy. It would be more effective to educate students on the relationship between clarity, conciseness, and accuracy, and teach them to use the shortest, clearest, most direct language needed to effectively address the audience and accomplish the purpose of the text. But this relationship is impossible to discuss with this text, since overarching concepts and conventions are never introduced.

The digital nature of the textbook assures easy editing and the potential for long-term relevance. In fact, between July 2017, when I downloaded a PDF copy for review, and October 2017, when I began writing the review, the authors added chapter 11 on design and readability, and chapter 12 on writing employment materials. They also expanded chapter 10, adding information about successful report design.

As with comprehensiveness and accuracy, clarity is marred by odd omissions. Page 12 advises that “professional communications require attention to the specific writing context” but there is no explanation of what context is. Again, a question about prerequisite knowledge arises. Can the authors assume that students understand what context is, and how it impacts a writing product?

Another missed opportunity occurs on page 16, where the authors admonish “culture and even gender can play a part in how people communicate.” While this is undoubtedly true, two questions arise. First, can instructors assume that students will recognize this intricate interaction? Second, can instructors assume that students will tailor their writing to navigate the interaction and improve communication? Lacking examples, explanations, or a declaration of prerequisite knowledge, the answer to both questions is “no.”

Clarity is further diminished by Inconsistencies within the text. Chapter 8, “Creating and Integrating Graphics,” recommends “including identifying detail in the graphics” (128), yet does ignores its own advice. The sample bar chart on page 123, depicting types of produce grown in Sisters, Oregon, has axis titles, but the y-axis, entitled “Percentage produced in 2015,” has no scale. The chart shows that potatoes are the most plentiful crop. Its bar towers over that of carrots, the closest competitor, by about two-thirds. But, without a scale, the value for potatoes could be 30 percent, or 3 percent, compared to carrots at 10 percent or 1 percent.

A pie chart on page 122 shows a similar dearth of detail. The chart is entitled, simply, “Success with Vegetables Grown.” Potatoes account for 60 percent of vegetables grown; carrots for 23 percent. But percent of what? The pie chart doesn’t say. Is it percent of all total crops grown? Is it percent of crop yield, compared to crops planted? Students are left guessing, and, from this, may learn to create charts that inspire their own guesswork. More subtle inconsistency arises in the textbook’s formatting. Chapter 1, on correspondence, uses at least three different formats for bullet points. Pages 12-13 list characteristics of e-mail with bullets featuring a bolded opening phrase. Pages 15-16, on netiquette, uses headings, along with simply, un-bolded bullet points. Meanwhile, page 24 presents a list of correspondence types with no bullets at all; the different types are simply bolded. These inconsistencies model poor document design for students. This is especially problematic given the text’s emphasis on longer documents, such as the progress reports, which require consistent formatting throughout.

Formatting inconsistencies notwithstanding, the text is well-marked for modularity. Clear, consistent headings and sub-headings are used throughout. Students should have no trouble identifying a reading assignment such as “chapter 9, sections 9.1 through 9.3.”

Alas, the headings and sub-headings demarcate a haphazard arrangement of content. Topics are not grouped according to theory (should there be any) and practice, strategies and genres, or from easiest material to more challenging. The chapters appear randomly, with an early chapter often referring to material that has not been introduced yet. Chapter 1, on correspondence, advises, “careful consideration should be given to the audience...” (9), but the chapter on audience analysis follows 14 pages later.

Considering the recent addition of chapters on design and employment documents, it appears that chapters are organized in the order that they’re added. New chapters are simply tacked on at the end. While such labor-saving is understandable, it may be worth the effort to reorganize the textbook by introducing overarching concepts, such as audience, research methods, and ethics at the beginning, with specific writing strategies (e.g. outlining) and genres to follow.

This review was prepared from a print-out of a PDF file generated on the textbook’s Web site. Although the charts and graphics conveyed when printed, the videos, understandably, did not. It would have been helpful to include URLs for the videos, so that students preferring a paper-based text could find and watch the videos while reading.

The interface for the Web version of the book is clear, simple, and unobtrusive. [Home] and [Table of Contents] buttons are fixed on the right-hand side, allowing students to easily jump among sections. Gray “forward” and “backward” arrows, on the right and left, respectively, make it easy to flip pages. A “search” box, almost invisible in the upper, right-hand corner, offers quick full-text searching. A search for “audience” returned a list, itemized by clickable links to specific sections containing the term. Traditional search conventions, such as double-quotes to find phrases, work as expected. However, more sophisticated search operators, such as “AND,” “OR,” “NOT,” and “NEAR” do not work, though this is not a major shortcoming.

There were no noticeable grammatical errors, though there were occasional long, wordy, confusing sentences. The sentence describing crop yields in Sisters, Oregon was a staggering four lines long, strung together with “and” between three independent clauses (121).

Generally, the text is inoffensive. There was, however, one off-putting cliché: the notion that older people are slow to grasp technical concepts. The book’s Introduction advises, “…plan to write in such a way that even Grandad can understand!” (3). While this was surely a throwaway attempt at levity, the cliché may be discouraging to older students, while cultivating the bias of younger ones.

Reviewed by Linda Stewart, Instructor, Portland Community College on 6/20/17

The text covers proposals and progress reports in depth with links to examples of other types of technical writing including resumes and instructions (but no discussion of these forms in depth). The text does not cover multi-cultural audience in any depth and does not consider disabled audiences (including visually impaired audiences). The text does not include an index or glossary.

The book is accurate, error-free, and unbiased.

The text begins with the most common kinds of professional communication, including texts and e-mails, which demonstrates an understanding of current workplace needs. This section may need updating since technology brings changes to workplace communications. The section on research rightly emphasizes electronic sources, and this too, may need updating as library databases and other electronic sources may change. Other sections, like the ones on audience and ethics, will not need updating.

Students would enjoy the bulleted lists and simple, readable prose. The authors provide some excellent, labeled figures and graphics so that students can comprehend the main ideas quickly. The authors do a good job of defining terms, but students will need to read the text to discover the important terms; no sidebars or lists are used to call attention to specialized vocabulary.

The formatting and tone are consistent with good use of numbered sub-topics and bulleted lists in each chapter. The sources provided as links are not consistent with the formatting of the main text. For instance, the link to examples (titled "Online Technical Writing: Contents") uses yellow background and blue lettering, and does not include any explanatory text. This linked resource is not formatted as professionally as the main text. The terminology is internally consistent.

The text is well organized and clearly divided into smaller reading sections that can be assigned at different points within the course.

Problems with organization: Since the topic of "ethics" is one that applies to all forms of technical writing, it seems out of place as "Chapter 9." It also seems that "Outlines" might be addressed sooner since those could apply to writing proposals as well as progress reports. Finally, it seems odd to separate the chapters on graphics and document design (they are chapters 8 and 10 with the ethics chapter in between them.

The overall organization progresses logically from shorter forms of technical writing to longer, more complex ones.

The text is free of significant interface issues, including navigation problems or problems with display.

The authors observe standard conventions of grammar.

The text is not culturally insensitive or offensive. The authors could do more to include a variety of races, ethnicities, and backgrounds as part of their discussion of "audience"

The text does an especially good job of explaining how to write proposals and reports in a clear, step-by-step manner.

Reviewed by Carol Jacobson, Instructor, Century College on 6/20/17

The text covers all areas that are part of the technical writing curriculum. There is a detailed Table of Contents that lays out the subjects that are covered. There is no index or glossary. read more

The text covers all areas that are part of the technical writing curriculum. There is a detailed Table of Contents that lays out the subjects that are covered. There is no index or glossary.

Content is accurate and error-free.

Content is current for the technical market. It covers current topics and concerns, but also includes all the traditional topics expected for Technical Writing courses.

The text gives full explanation of the content.

The text was consistent with its terms.

The text is divided into multiple sections that are each on a different topic or focus so these sections could be easily assigned at different point for a course.

The topics of the text are ordered in a logical way, beginning with topics that should be covered first in a Technical Writing course.

Some of the images are blurry and hard to see. The 2 videos are designed by an instructor for a specific course and reference specific assignments for that course so these are not good choices for this textbook that is meant to be a general source for any Technical Writing course.

The text contains no grammatical errors.

The text is presented in a neutral way with no offensive or insensitive words or examples.

The format of the content is very text heavy in paragraph structure, which is odd for a Technical Writing book because a general rule in Technical Writing is to use shorter, concise paragraphs with more lists, bullets, and tables for easy reading and referencing of the information. In addition, the text needs more real-life example that demonstrate the points being made in each section.

Reviewed by Shannon Kelley, English Faculty, Chemeketa Community College on 6/20/17

The text covers a good amount of information related to technical writing; some of the sections are more in depth than others. Many sections would benefit from further inquiry to assist students with more complex issues in the field of technical writing and communications. While all of the topics are relevant, it sticks to the basics of each topic without exploring innovations and trends in the field. The topics covered are appropriate for a low-level, introductory course in technical writing.

The book is accurate and unbiased. It is a straight-forward text that introduces the basics of technical writing in a clear, error-free format. Each chapter provides references and is accurately cited. The examples are neutral and helpful.

Relevance/Longevity rating: 3

The content is relevant, but not exhaustive. The text does not cover new trends in the field. Many technical writing students, particularly in community college courses, are entering a variety of fields. While this text provides the basics of technical writing, it does not help with a variety of concerns students may face in their chosen fields.

The text is arranged in way that will allow for necessary updates moving forward. The text seamlessly incorporates modalities, like video links, that prove helpful as examples. More of these new modalities are desirable as writing and reading moves to the Internet. There are places in the text that could benefit from utilizing new, innovative examples.

The text is written clearly and concisely. Each chapter is divided into sections. The section and chapter headings create parallelism that helps its overall clarity. The table of contents is clear and easy to use. There is not a lot of technical jargon present; the lack of technical writing terminology is one reason the book reads like introductory material.

The text is consistent in its layout. It is easy to use and access. The structural framework of the text is effective for online reading.

The text is not self-referential, but it does reference information only relevant to COCC. The text is divided in a way that feels manageable for students. The downside is the text borders on being too modular. The sections felt purposefully shortened and many chapters left me wanting more information. For instance, visual rhetoric and page layout were lumped together with audience. And in terms of this topic, topics like those deserve their own exploration.

The text works itself through the basics, from small workplace writing tasks like emails and memos, up through more complex writing like proposals and reports. Thought was given to the order of the text and it is logical and predictable.

There were no interface issues as I reviewed the text. i downloaded it as a PDF and also read some parts online.

The text contains no grammatical errors. It was edited well. The grammar is basic and reads at an introductory level reading.

The text remains neutral and uses voice or cartoon like figures in some of the videos. I would have liked to see more examples throughout the text. Visuals and page layout are important features of a lot of technical writing and this text doesn't take advantage of opportunities to incorporate a variety of examples. There are opportunities throughout the book that allow for incorporation of examples from fields of nursing, human services, engineering, computer science, and education.

It should be noted that I am reviewing this text for a 200 level course. At Chemeketa Community College students enter technical writing after completing two-three levels of prerequisite writing courses. Technical writing is the highest level of writing students receive before they enter their professional fields or transfer to four-year universities. The book is well written, clear, useful, and comprehensive for an introductory course, but not for a higher level technical writing course. Much of the focus felt repetitive and covered skills students in technical writing should already possess. There were missed opportunities to expand some of the more relevant topics, like the importance of visual rhetoric in page layout; solicited and unsolicited proposals; and, analytical report writing like feasibility studies.

Reviewed by Daniel Hocutt, Web Manager & Adjunct Professor, University of Richmond School of Professional & Continuing Studies on 4/11/17

The text does not include an index or glossary, but does provide a comprehensive table of contents. The text introduces itself as an introductory text to technical writing (or communication), and provides a definition of technical communication that is limited to the types, content, and coverage of texts created. A more comprehensive text would address some of the responsibilities of technical writing as it relates to the technical writer herself: team building and collaboration, intermediary across multiple departments and divisions; and negotiator of meaning in workplace cultures. Also missing from the text are generous examples of document types generated by technical writers, like websites, brochures and flyers, and other types of written communication. The text's focus on report writing seems limiting, and its approach to technical writer as largely autonomous does not accurately reflect the complexity of technical writing workplaces.

The content is up-to-date and appears to be thoroughly accurate. Its authors clearly understand and practice technical communication, and its integration of external tools and links are current, complete, and appropriate to the content of the text itself. Chapters in the text address real-world examples and seek to connect communication techniques to workplace and technical contexts. Of particular importance is the text's approach to communication as audience focused and customized; this reflects theoretical accuracy and currency in technical and professional writing and, more broadly, in rhetoric and communications.

The applicability of this question to a text on technical communication is somewhat misplaced; technical writing handbooks must follow technical advances that will necessarily render older technologies less relevant. For example, the section on texting would not have appeared in earlier editions of this text, while the section on memoranda feels somewhat dated in paper-less or paper-reduced workplaces. As a result, the content will regularly have to be updated as modes and media of communication and writing evolve. This is a problem of all technical writing texts, but it's particularly acute as it relates to an online text, which will likely be expected to be current, relevant, and inclusive of the latest trends in technology and writing.

The text is remarkably approachable to its intended audience, those entering into the field of technical writing or those who will, by virtue of their technical positions, be required to compose technical artifacts. Its prose is clear and specific, and it follows the guidelines for writing technical prose that it presents to reader: clear, concise, and effective.

The field of technical and professional communication tends to use terms somewhat synonymously, so the conflation of certain terms in the text is not unusual in the field. For example, “writing” and “communication” are often used largely synonymously in the field, and that practice is also followed throughout this text. The same is true of “business” and “professional” as it relates to writing and communication. An introductory text should seek to better follow consistency while explaining the issues that exist in the field.

The text is quite modular, to the point that certain parts of it might be combined to keep from creating extremely short chapters or sections. This is especially true of several introductory sections. In general, segments are only a few paragraphs in length, with modules easily excerpted for re-use or revised usage. I could definitely see the potential of a teacher taking certain sections and incorporating them into class notes or as a customized resource. But I also see the value of using the entirety of the text as a stand-alone text; I believe the text’s structure enables both uses with little revision or customization necessary.

The text’s organization is not as clear or logical as I would expect. Given that modules or sections can be reordered on demand, this is not a significant drawback. However, I found the default order of modules confusing, shifting between more general, theoretical approaches (like audience analysis and information literacy) and more specific practical approaches (like proposals and progress reports) without a clear rationale for shifting from one to the other. A more logical structure might be to address the general theory in an opening section that includes examples for illustration, then to include a second section to address specific genres and types of technical writing. The structure is not off-putting, but as someone who might consider teaching from this text, I question the rationale behind the logic but am given little explanation.

The text’s interface is clean and clear. Serif fonts are a little unusual in web documents, but the type style used is quite readable online. Table formats don’t always fit on the page, and this requires left/right scrolling to access some of the columns. The text includes few images; most are linked to accessible PDF versions, which are full-screen and easy to read. Embedded videos appear to function as expected; the interface could benefit from a column-width inline viewer that would keep the video window from being narrower than the text columns. This is likely a result of making the interface mobile responsive, and represents what is often a necessary compromise.

Like its prose, the grammar appears to be clean and normalized to American standard English. The tone can be academic, but that is to be expected from a text used in an introductory classroom. I found no grammatical errors.

I did not encounter ethnicity- or gender-specific language in the text. The examples provided represent a number of different document types and genres, generally focused on the professional workplace or the academic environment. However, no text will free itself completely from ideology; I might like to have seen the text more directly address this issue as it relates to business writing. The text could do more to explore cultural contexts in which technical documents are planned, prepared, and consumed, especially given increasing internationalization of workforces. This may reflect an issue with the field — we tend to classify international communication differently from general technical communication — but a section on writing in the global community and for cross-cultural audiences might be useful.

I did not expect to find an open textbook as useful or well-constructed as this is. While its cover and design are unassuming — which, for a text on technical writing, might be a drawback — its content is erudite and targeted to its primary audience and purpose. I would consider using this text in an introductory technical writing class, with the addition of several notable sections identified elsewhere in this review.

Reviewed by Ruth Perkins, Adjunct instructor, Chemeketa Community College on 4/11/17

The text clearly focuses on research and report writing in a business context. These are appropriately and adequately covered. The table of contents is detailed and accessible on each page with a link to each section. The chapters lead students through the steps of producing a formal report including research, proposals, citation, and progress reports. There is a useful section on information literacy and conducting research beyond the first items in a Google search.

The importance of keeping readers in mind is stressed throughout. In addition to a link to an audience worksheet, there is a clear explanation of how reports might be used by different readers.

Chapter 10 includes a link to a wide variety of examples of technical writing.

Missing are sections on topics often included in technical writing: instructions, procedures, descriptions and definitions. These could be easily fit into the overall structure of the text although obviously other sources of information would need to be found.

The principles of professional communication are accurately presented. The authors make the useful point in several places that a business, agency, journal etc. will likely have its own preferences for professional communications but that some aspects, such as avoiding plagiarism, doing proper research, are consistent.

The content is up-to-date since there are not apt to be quick changes to the principles of technical writing nor to the precepts of e-mail, texting etc. and their place in business. Any changes could be quickly made.

There are links that are specific to or have comments that are specific to COCC that instructors will probably want to point out and substitute their institution’s or their class policy. Examples are the links in 1.3 and 6.2.

The book is clearly written in an informal, conversational tone that should appeal to students. The terminology is basic without down-writing. Any specialized terms are defined.

The link in 8.4 to visuals that need revision is probably not useful for most classes. Figures 1 and 2 are very specialized.

The text is consistently organized. There are clear signals that link each section to the main section. The emphasis is on professional communication throughout so chapters are linked through that context.

In section 4.1 there is inconsistency in terminology where “academic” and “scholarly” are used interchangeably.

The book is clearly arranged into chapters with clear titles and headings. The table of contents is linked to each section for quick finding. The pages have ample white space and large readable type.

The book is clearly organized around the perspective of researching and writing a final report. The chapters can easily be rearranged according to an instructor’s preference since the table of contents is linked to each section.

However, the book is arranged in a logical progression through the different aspects of research and writing the formal report.

The book is posted in 4 different formats which makes it readily accessible to students. There is an important missing link in 9.2. This link in 4.3 is no longer valid: The Research Cycle derived from A Cycle of Revolving Research by UC Libraries, CC: BY-NC-SA 3.0 Otherwise there are no issues.

There are grammatical errors in section 9 as well as confusing switches in point of view.

Grammar errors: 9 “Writers . . . she” 9.3 “. . .your employer to pursue and action” and “the groups’ goal”

Point of view First, chapters 1-8 and 10 are written in second person. Chapter 9 is written partly in second person, partly in third person. While some references to “the writer” are logical, it inconsistently directly addresses readers or talks about writers in general.

Second, there is inconsistency in an attempt to be gender neutral in the third person. In 9 “she” and “he” are used interchangeably. 9.3 uses “her/himself,” “s/he,” and “his/her.”

The examples in the text and references to writers are neutral. There is nothing to identify a particular culture, race or ethnicity.

The book doesn't completely fit the course in technical writing that I teach but I would consider using if it did. However, I do have some problems with Chapter 9, ethics in technical writing, that I would like to see addressed. These are in addition to the grammatical issues.

In 9.1 General Principles, the authors give examples of ethical dilemmas that range from trivial to life and death. These do more to complicate the subject than clarify it. Part of this is due to the phrasing about the friend’s haircut, “This lie, though minor, preserves . . .” What is “though” doing in this sentence? It signals a contrast which isn’t there.

More of a concern though is the phrasing of the third choice of saving lives. The person might “risk [her life] to save her children” but to save the stranger, she would have to “choose to die.” Risk and certainty are not equal choices.

The second paragraph concludes that “If you would . . . lose your job. . . the action is probably unethical” oversimplifies -- one can lose a job for being ethical as well.

Section 9.2 includes the Challenger disaster as an example of unethical writing. The missing link is vital here since there are definitely different accounts of the underlying causes beyond the O rings. The authors speculate about possible motives of the engineers with no source information to support their conjectures. They make statements about the priority of information in the engineers' report which imply that they are in a position to make that judgment.

I suggest deleting or re-writing this section of the book.

Reviewed by Corrine Holke-Farnam, Instructor, University of Northern Iowa on 2/8/17

The text provides an adequate overview of the field for beginners in technical writing. read more

The text provides an adequate overview of the field for beginners in technical writing.

The content is accurate and straight forward.

The text is up-to-date and covers the range of topics addressed in introductory technical and professional writing courses.

The information is presented effectively in clear, concise language. Provides accurate definitions and many links to examples for easy understanding.

I found no internal inconsistencies.

Text is user-friendly. Effective use of white space. Employ small chunks of text, bullet point lists, and hyperlinks.

Many technical writing textbooks begin with audience analysis. Hamlin, Rubio, and DeSiva begin with common types of professional communication like email and memo format; doing so provides an effective context for beginning writers. The chapters of the book could be easily reorganized to fit user needs and/or preferences.

The text is free of interface issues. Navigation between and within chapters is smooth. Website links opened easily.

Technical Writing contains no grammatical errors.

The text revolves around professional communication. Does not contain offensive or insensitive material or links.

This text seems like a good fit for students in my Technical Writing for Electrical Engineering Technologists course. Practical information, concise presentation.

Reviewed by Jennifer Barton, Advanced Instructor, Virginia Tech on 2/8/17

The book appears to be written for a course designed around a specific major project that asks students to write a proposal for a technical report and then to research and write the report itself. Those sections are adequate, but I would like to... read more

In particular, I would like information on writing instructions and technical descriptions, as well as the finer points of correspondence writing, like strategies for persuasion, or handling negative news, or emphasizing reader benefits. I would also like to see information on team writing—a must for the modern workplace. The book would also benefit from a section on presentations and a broader section on document design. The current section on design is specific only to reports and is really about organization, not design.

The content is accurate. The book sticks to the basic writing principles which don’t change much over time. I especially appreciate the repeated emphasis on audience and that while particular elements are expected for particular genres, organization and approach can and should be modified to suit the writer’s purpose and the needs of the audience.

The core principles aren’t likely to go out of date any time soon. The limited scope and lack of discussion about the design expectations of the modern audience does make the book feel dated.

Although the concept of linking to examples and additional information is an excellent use of this medium, the choice of links could be improved. For example, many of the linked reports are nearly twenty years old, and while they may demonstrate many of the writing principles that stay constant over time, they do not demonstrate contemporary expectations for design, and the topics are so dated as to make them seem irrelevant to most students.

The authors do an excellent job of adhering to plain language principles. The style is clear, simple, and direct. It reads like the authors are speaking directly to the audience.

As mentioned previously, the book reads as though it were designed for a very specific class. It shifts quite a bit between universal advice about writing for a professional audience and specific advice about writing for an instructor. That’s confusing and limits the book’s applicability.

The book is divided into logical sections that would make it easy to customize for a course if not for the problem previously cited of its being designed around a specific course’s project.

Follows a familiar and standard organization for workplace writing textbooks, beginning with basic correspondence and working towards longer and more complex reports.

Some easily correctable issues here: Many widowed headings (which the text advises to avoid). Figures and tables are not always labeled correctly.

The visual weight of “Chapter Attribution Information,” which is currently the same as chapter titles, should be reduced. In some chapters, that information is repeated before every section, which adds visual clutter.

There are additional problems in the pdf version that make it the pdf only partially usable: Text boxes tend to exceed the width of the page and cannot therefore be read. Everything is rendered as plain text, which means that table formatting is screwy and all images (including images of example documents) are missing. Citations get embedded directly into the text.

Grammar looks fine.

Deals very little with cultural issues, which is surprising given the global ventures of many companies and the increasingly diverse workforce in the US.

The book has the potential to be quite good, but I don't think it’s yet ready to compete with the for-profit options. I look forward to seeing subsequent editions.

1. Professional Communications
2. Audience Analysis
3. Proposals
4. Information Literacy
5. Citations and Plagiarism
6. Progress Reports
7. Outlines
8. Creating and Integrating Graphics
9. Ethics in Technical Writing
10. Technical Reports: Components and Design
11. Basic Design and Readability in Publications
12. Employment Materials
13. Communicating across Cultures
14. Thinking about Writing

Ancillary Material

About the book.

This open textbook offers students of technical writing an introduction to the processes and products involved in professional, workplace, and technical writing. The text is broken up into sections reflecting key components of researching, developing, and producing a technical report. Readers will also learn about other professional communication, designing documents, and creating and integrating graphics. Written especially for an academic setting, this book provides readers with guidance on information literacy and documenting sources. This book was collected, adapted, and edited from multiple openly licensed sources.

About the Contributors

Annemarie Hamlin is an Associate Professor of English at Central Oregon Community College.

Chris Rubio is an Assistant Professor at Central Oregon Community College in Bend, OR.

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Technical Writing: What Is It?

#scribendiinc

Technical writing explains complex ideas in general terms

Technical writers are responsible for conveying complex, specialized information to a general audience. Tips for successful technical writing include: ensure excellent grammar and punctuation , employ a clear and logical writing style, make sure you have a genuine understanding of the subject, and pay strict attention to the accuracy of the information presented.

What does a technical writer do?

Technical writers are employed in many sectors, including healthcare, heavy industry and utilities, education, government, finance, engineering, and human resources. Their work involves writing and editing user manuals, training materials, online help systems, proposals, grant applications, and any other documentation of a technical nature. Technical writers play a crucial role in enhancing productivity, reducing errors, improving safety, and increasing customer satisfaction.

Some technical writing pointers

Translating highly complex technical terms into everyday language isn't always easy. To help you along, here are some points to consider in your technical writing:

Know your audience

Consider who you are writing for. Is it a prospective client? Inexperienced computer users? Patients and their families? Other researchers in your field? Students? Sponsors? Colleagues? Once you have answered this question, it is important to tailor the tone, content, and style of your technical writing to your audience. Put yourself in the users' shoes; try to ensure that their questions and concerns are addressed in a way they can understand. Include all relevant information.

Be accurate

If you don't fully understand your subject, those who read your technical writing won’t understand it either. Don't attempt to mask any gaps in your understanding with complex terminology and technical jargon; your job is to make this information accessible to your audience. Double-check your information to ensure it is correct. Don't forget to corroborate the information in the body of the document with tables, figures, and references. These steps may be time-consuming, but they are crucial.

Adopt a professional style

Just because a document is about software programming or medical isotopes doesn't mean that the basic rules of spelling and grammar are irrelevant. No subject is above these rules; they are necessary to convey your meaning in an unambiguous way. Moreover, a skilled technical writer will increase his or her company's reputation for professionalism. Still, we often find the following errors in technical writing:

Run-on sentences: Please use commas , semicolons , and full stops appropriately. Remember that any sentence longer than four or five lines is probably too long.
Incorrect and inconsistent spelling: Some terms have more than one correct spelling, and may be spelled using hyphens (or not). Whatever spelling you choose, use it consistently. Proofread your document a number of times, as this will help you catch spelling errors.
A casual tone: Remember to always write in a professional manner. Avoid judgmental or emotive terminology.

Adhere to your client's style guide and/or documentation template

Formatting and consistency are essential in technical writing. The document must be structured in a way that keeps the reader's interest. It must flow logically. Huge blocks of text with no breaks should be avoided. Paying attention to detail when formatting specialized documents, such as white papers, is particularly important.

Use examples

Abstract concepts are much easier to grasp when the writer describes their application in real life. Using case studies is an excellent way of describing the application and resolution of a technical problem. They also add credibility in your technical writing. For example, instead of simply claiming that using a certain procedure, strategy, or technique will improve customer service or product performance, provide concrete examples proving your point.

Inject some personality into your writing

Injecting a witty observation, some subtle humor, or interesting examples can make your technical writing more lively and memorable. Don't, however, use this technique to such an extent that it begins to undermine any of the concepts we've already discussed. It's better to be boring and precise than witty and incomplete.

Some final thoughts...

If you have written a long technical document and aren't sure that you are going to be able to catch small grammatical and spelling errors, send your document to our business editors . They will edit it for clarity and concision, and ensure that your document is error free.

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How to Write Persuasive Technical Content

Published on Mar 31, 2022 in writing by Karl Hughes 6 minute read

I’ve gotten to be a big fan of David Perell’s writing . He writes long-form, persuasive content where he dives really deep into a topic and then explains its relevance in philosophy, business, or both.

Examples include:

The Microwave Economy
Imitate, then Innovate
One Big Idea

While not technical, these pieces are interesting, inspiring, and (as I’ll focus on today) persuasive. They each leave you with an impression that something is wrong with the world or its traditional ways of thinking and give you a roadmap to break out of it. While you may not agree with all of Perell’s conclusions, most of his arguments are well thought out and clearly presented.

Persuading software engineers or engineering leaders is essentially no different from persuading writers and businesspeople, but writing persuasive technical content is really hard. Persuasive writing is among the most difficult types of writing to do, and writing technical content requires a very specific background and level of experience.

But, persuasive technical writing is incredibly valuable because it’s so rare. CTOs and technical visionaries who do it well often make the front page of Hacker News , and will find it easier to recruit, sell, and inspire others toward their goals.

In this piece, I’ll introduce some of the things that make persuasive technical content so hard. I’ll share examples of writers I’ve seen who do it well, and I’ll offer a few tips as an observer and writer. While you can’t get really good at writing without practice, I hope having some direction will help guide you towards becoming a better persuasive writer.

Download The Technical Content Manager's Playbook

What is Persuasive Technical Content?

Before I jump into the how , let’s talk about what persuasive writing is and why people do it. Persuasive technical writing is a form of technical thought leadership where the author is attempting to persuade their reader to agree with them on some topic. Typically, the author wants the audience to see the same problem or solution they do.

For example, in 2018, I wrote a blog post titled, “ The Bulk of Software Engineering is Just Plumbing ,” in which I made the case that most of the work software engineers do is simply connecting pieces of software that other people built for them.

“Just as a good small business owner should hire a humble plumber who knows the standard tools, and pay them market rate, a good engineering manager should hire humble team players who use industry-standard tools to build reliable software, and pay them market rate.”

I wanted engineers and hiring managers to adopt a bit more humility in the profession, and based on the reception I got on Reddit and Hacker News, many readers agreed.

While I would never claim to be a master of persuasive technical writing, I’ve tried (and failed) enough times to tell what works. In 2020, I wrote almost 100 essays and blog posts, many of which were persuasive technical pieces. So, let’s take a look at some of the attributes that good persuasive writing exhibits and how you can use each in your practice.

In Order to Persuade, You Must be Understood

“Good writing is fundamentally good thinking that follows a logical path and is easy for someone to follow.” - Jeff Bradford , President & CEO of the Bradford Group

As with any effective form of writing, your work must be well-written and organized. Some forms of writing are more forgiving (for example, tutorials ), but with persuasive writing, the bar is especially high. Poor grammar and hard-to-follow lines of reasoning will turn readers off quickly.

Persuasive Technical Writing Should be Authoritative

“A statement is persuasive and credible either because it is directly self-evident or because it appears to be proved from other statements that are so.” - Aristotle

If you’re trying to reach a knowledgeable audience with a persuasive argument, you need to be perceived as knowledgeable about the topic. This is called “building authority,” and there are many ways to add it to your writing:

Personal Experience

One of our Draft.dev writers, Keanan Koppenhaver, does a good job of this in his persuasive writing. This piece he did for Fabric.inc compares Shopify and Salesforce Commerce Cloud by going through specific features and limitations of each platform.

Persuasive comparison of Shopify and Salesforce Commerce Cloud

He draws on his personal experience in software as well as publicly available documentation and forum posts to bolster his arguments. Being a CTO and consultant helps boost his credibility as well because a piece like this written by a Fabric marketing executive wouldn’t be nearly as convincing.

Persuasion Should be Subtle

“Written arguments often fail when they employ ranting rather than reasoning.” - Tara Horkoff, Writing for Success

The best persuasive writing doesn’t beat you over the head with the author’s conclusion. Instead, it guides readers toward the desired conclusion by:

Establishing authority
Asking questions
Being helpful
Showing both sides of the argument

Some persuasive writing doesn’t even tell readers what to think, but instead, just leaves readers with an open question. I recently ran across a Twitter thread by Sam Altman predicting the end of the college education system in the US:

I think US college education is nearer to collapsing than it appears. — Sam Altman (@sama) March 20, 2022

While he presents some partial answers, it’s more focused on the problem and implied question (“what comes next?”) than the solution.

Persuasion is Often Personal

“I have a theory that the best ads come from personal experience. Some of the good ones I have done have really come out of the real experience of my life, and somehow this has come over as true and valid and persuasive.” - David Ogilvy

Finally, some of the best persuasive writing is borne from personal experience.

For example, a couple of years ago, I noticed that asking experts for direct advice was almost never helpful. Instead, I started asking them how they solved a particular problem or managed a certain conflict.

This led to me researching the issue and writing a persuasive piece on “ The Danger in Listening to Experts .”

I started with a topic that I had personal experience with but layered in data, quotes, and supporting arguments from others who had spent even more time with the topic. While the piece never got a ton of attention online, I refer people to it when they ask me for advice, so I’ve found it useful in other ways.

While we do a little bit of “light” persuasive writing at Draft.dev , I encourage most companies to do this form of writing in-house. If you’re a startup, your founders are probably the best people to make a compelling case for your world-view, and if you’re in a large enterprise, you probably want your PR or executive team collaborating on these pieces.

On the other hand, if you’re a software developer or engineering leader who just wants to write persuasive technical pieces, I’d encourage you to do so on your own blog. While some companies may pay you for these, you’ll get a much more authentic reception when you do it for your own gratification.

By Karl Hughes

Karl is a former startup CTO and the founder of Draft.dev. He writes about technical blogging and content management.

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Technical Writing vs. Essay Writing

Major variations of writing in both styles, beyond common writing distinctions, key challenges, how is technical writing different from writing an essay.

Read in 07 mins
14-Nov-2023

how is technical writing different from writing an essay'

When we think of writing, we often connect it with articles, blogs or essays. But do you know there are many different styles and formats to consider while writing content? The two most popular writing types we are going to discuss here are technical writing and essay writing. Both of the styles involve the use of words and language to communicate ideas and information to a specific audience.

However, there are some key differences between the two styles that set them totally apart. Understanding these differences can help identify which approach is best suited for your particular needs. Through this article, we will explore how technical writing is different from writing an essay, their characteristics, as well as tips on how to excel in each style.

Technical writing and essay writing are two interesting styles of writing that have their unique characteristics and purposes for a diverse audience. So, whether you're a student working on an academic paper or a professional looking to communicate complex ideas, read on to discover the right way!

Technical writing focuses on providing clear and straightforward informative content to help readers understand complicated concepts. At the same time, essay writing aims to convince and engage readers with well-developed arguments and analysis. Understanding the difference between the two styles can help you figure out which approach is right for you.

For example , if you were writing a technical manual on how to assemble a computer, you would use technical writing to provide step-by-step instructions with clear diagrams and explanations. On the other hand, if you were writing an essay on the benefits of renewable energy, you would use essay writing to present compelling arguments supported by evidence and expert opinions.

Technical writing is highly objective and focuses on practicality and efficiency, aiming to convey information in a concise and precise manner. It is often used in fields such as engineering, technology, and science. Essay writing is more subjective and allows for the expression of personal opinions and interpretations. It is commonly employed in academic settings and aims to persuade and engage readers through effective rhetoric and logical reasoning.

Understanding the appropriate style for your purpose can greatly enhance the effectiveness of your writing and ensure that your intended message reaches and resonates with your target audience.

Four major variations of writing can be found in both technical and essay writing styles.

Formality and Tone

Technical Writing: The language in this style is straightforward and specific. It resembles a set of instructions for assembling structured content, avoiding unnecessary details, and focusing on clarity.
Essay Composition: Now consider it as a letter to a friend. It's informal, like a casual chat. The tone can be personal, expressing emotions and opinions freely. An essay weaves a narrative, allowing the writer's voice to shine through.

Use of Jargon

Technical Writing: It often includes industry-specific terms and jargon. The goal is to communicate efficiently within a particular field, assuming a level of knowledge among the readers.
Essay Composition: Essays generally avoid excessive jargon, opting for easy and accessible language. The emphasis is on connecting with a broader audience, making the content relatable and engaging.

Structural Framework

Technical Writing: Technical documents follow a structured and logical format, just like maps. Whether it's a manual or a report, the information is organized systematically, allowing readers to navigate with ease.
Essay Composition: Essays have a more flexible structure. While they may have an introduction, body, and conclusion, the content flows naturally, allowing for creativity and exploration of ideas.

Audience Considerations

Technical Writing: Technical writing is tailored to a specific audience with a particular knowledge base. It assumes the readers have a certain level of expertise in the subject matter.
Essay Composition: Essays adapt to various readerships, considering a broader spectrum of backgrounds and interests. The goal is to engage and resonate with a diverse group of readers.

Technical writing and essay writing both require solid skills in writing along with the ability to communicate information effectively. Let us understand some unexplored distinctions that can help writers tailor their approach and achieve their intended goals.

Intent of Communication

Technical writing mainly serves a practical purpose. It aims to express information, focusing on delivering instructions or presenting facts. The focus here is on providing guidance or documentation for a specific task or process.
Essay writing takes a more exploratory route. Essays are a platform for expressing ideas, opinions, and emotions. They invite readers to delve into the writer's thoughts, often without a predetermined practical outcome.

Emotional Engagement

Technical writing is more objective and factual. The major goal is the transmission of information with minimal emotional engagement or personal biases.
Essay writing encourages emotional connection. Essays often involve personal reflections, storytelling, or persuasive elements that light up emotions and relate with the reader on a more personal level.

Flexibility in Structure

Technical writing follows a structured and standardized format. Whether it's a manual or a report, our technical writing services follow a predetermined framework to ensure clarity and consistency.
Essay writing embraces a more flexible structure. It allows for creativity in the organization, enabling writers to experiment with different formats to suit the content and convey ideas effectively.

Language Complexity

Technical writing prioritizes clarity over literary flair. The language used is straightforward, avoiding unnecessary complexity. The focus is on delivering information comprehensively to a specific audience.
Essay writing celebrates the beauty of language. Essays often employ a more varied and expressive vocabulary, allowing writers to craft sentences that convey not only information but also evoke a particular atmosphere or emotion.

Objective & Subjective Evaluation

Technical writing is subject to objective evaluation. Technical documents are assessed based on accuracy, clarity, and adherence to predefined standards. Success is measured by how effectively it fulfills its intended purpose.
Essay writing involves subjective evaluation. The assessment of an essay includes factors such as creativity, originality, and the ability to engage the reader emotionally. Success is often measured by the impact on the reader's perspective.

Facing challenges is a natural part of life, and in various aspects, understanding the key challenges helps us find effective solutions. Here are some informative pointers illustrating key challenges to shed light on these hurdles:

Resource Limitations

Limited budgets and resources constrain growth and innovation. These limitations can hinder the ability to implement new ideas and strategies. In order to succeed in writing an impactful essay, it is important to incorporate factors such as creativity, originality, and the ability to engage the reader emotionally. However, one must also navigate technical communication hurdles and find a balance between creativity and coherence in the narrative.

Adapting to Change

Change is constant, but coping with it can be not easy. It requires individuals and organizations to be flexible and open-minded, willing to embrace new ideas and approaches. Adapting to change also involves overcoming resistance and fear of the unknown, as well as continuously learning and evolving to stay relevant in a rapidly changing world.

Market Competition

Staying competitive in a crowded market is a perpetual struggle. Companies must innovate and differentiate themselves to stand out from their competitors regularly. It involves understanding customer needs and preferences, conducting market research, and developing unique value propositions.

Regulatory Compliance

Following through complex regulations requires ongoing effort. Businesses must stay updated on changes in regulations, ensure their operations comply, and allocate resources to implement necessary changes. It may involve hiring legal experts or consultants to navigate the complexities of regulatory requirements and mitigate potential risks.

Talent Acquisition and Retention

Attracting and retaining skilled employees is a continuous battle. Businesses must develop effective recruitment strategies, offer competing remuneration packages, and develop a positive work environment to attract top talent. Additionally, implementing employee retention programs and providing opportunities for growth and development can help retain skilled employees and reduce turnover rates.

Technical writing and essays are distinct but equally valuable. In this guide, we have understood how technical writing is different from writing an essay. While technical writing ensures precision in conveying information, essays bring a personal touch, enriching the world of words with creativity.

As technical writing excels at delivering information with precision, essays unfold as a canvas for personal expression and exploration of ideas. Recognizing these differences empowers writers to choose the most suitable form based on their communication objectives and the nature of the content.

content development
technical writing

ABOUT THE AUTHOR

Mary has extensive experience of over 5 years in writing on a wide range of topics, including healthcare, technology, science, and business. She is highly knowledgeable and skilled in researching and crafting accurate, well-structured, and engaging content. Mary is a reliable and professional writer who is always willing to go the extra mile to ensure her clients are satisfied with her work. She is committed to delivering quality content on time and within budget.

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Technical Writing vs. Essay Writing: Differences & Similarities

Technical writing and essay writing are critical and valuable skills to have in any career, but they can be very different. If you are a writer who wants to learn more about technical writing and essay writing, then you have come to the right place.

Technical writing is one of the most important aspects of any business. Whether you are writing a resume or proposal, a product description, a white paper, a case study, an instruction manual, or any other document, it must be written well.

In contrast, an essay is a piece of writing that discusses an issue or topic, including a research paper, a business proposal, a term paper, or a personal essay. Technical writing is different from essay writing, but there are some similarities that you should be aware of before you start.

In this article, we compare the differences between technical writing and essay writing and explain how these two types of writing are different but also similar.

Also read: How to Create a Strong Brand Identity Through Writing

📖 Table of Contents

What is Technical Writing?

Technical writing is a subset of academic writing that focuses on the technical aspects of a particular field; it requires the writer to focus on a specific topic or subject and write about it in a specific way. It is a specialized form of writing that involves using specific skills and techniques.

Technical writing includes all forms that require specialized vocabulary and specialized language to convey information. The writer must also understand the subject to write about it.

The content of technical writing is usually focused on a particular subject to convey information to the reader. The writer has to consider the audience, the context, and the purpose of the document. The audience for technical writing is diverse, and technical writers must be able to communicate effectively across a wide range of audiences.

It is generally used for documentation , instructional design, and other documents requiring clear and concise communication. This includes the definition, explanation, and analysis of concepts and ideas. Software engineers, technical writers, and product managers often use technical writing.

Some common types of Technical Writing are:

Medical and Scientific Papers.
User Manuals and Assistance Guides.
Books and guides by Technical Writers.
Assembly Manuals.
Technical Documents, Reviews, and Reports.

What is Essay Writing?

Essay writing is a widespread type of writing. It is usually used to describe or explain a particular topic. The main idea of an essay is to discuss a topic and give your opinion. An essay is different from a story because it usually has more than one point. Essays are often used to write about what people believe and why they believe it.

They are also often used to write about personal experiences. It is not just about telling a story. An essay also includes a body paragraph that explains the reasons for your opinion. In an essay, you can use different kinds of sentences to express your opinion. You can use a question sentence to start your essay.

Essays are usually concise and are written in the third person. You should always do some research before you start writing your essay. This is because it is essential to know what you are talking about. If you don’t know what you are talking about, then you might not be able to express yourself adequately. You should always use the correct vocabulary and grammar to ensure that you can express yourself well.

You may think that essay writing is not a hard thing to do, but there are many things you need to know before you start writing your essay. If you are unsure how to start your essay, You can take essay help from online sites, and it is always advised to learn these skills at the earliest possible time. They can help you write an essay that is good and original.

A good essay starts with an introduction and includes three parts: a body (the main body), a conclusion, and a reference list. An introduction introduces the topic and states your opinion about it. It also provides the reasons for your opinion. A body explains your opinion, often by providing evidence for it. A conclusion sums up your points. It is usually written in the first person and ends in a question.

There are many types of essays. Some common types of Essay Writing are:

Argumentative: This type of essay is all about convincing your reader. Persuasive: This type of essay is all about persuading your reader. Narrative: This type of essay is all about telling a story. Explanation: This type of essay is all about explaining a concept. Description: This type of essay is all about describing something.

Technical Writing vs Essay Writing: The Differences

While both types of writing require research and a high level of organization, there are many critical differences between the two. When it comes to technical writing, there’s a lot of confusion about it. On the one hand, it’s often lumped in with “technical writing”, which is a fancy way of saying “writing”.

On the other hand, it’s often confused with “essay writing”, a more academic-sounding word that means “a piece of writing that discusses a specific topic or argument.” In other words, technical writing focuses on describing a specific topic, while essays focus on providing a point of view.

In technical writing, you’re writing about a topic or field of study that you are already familiar with. You’re writing about a topic you’ve studied before, and you’re writing about a topic you’ve written about in the past.

In essay writing, you’re writing about a topic or field of study that you’re unfamiliar with. You’re writing about a topic you haven’t studied before, and you’re writing about a topic you have never written about before.

Technical writing tends to be more formal, while essay writing is more informal.
Technical writing involves a lot of facts and figures, while essay writing tends to be more opinion based.
Technical writing is more structured and organized, while essay writing is more open-ended and free-flowing.
Technical writing tends to be less personal than essay writing.
Technical writing tends to be more factual and objective, while essay writing is more subjective and personal.

Technical Writing vs Essay Writing: The Similarities

While there are some similarities between technical writing and essay writing, they are very different in terms of the purpose they serve and how they are used.

Both of them require the same time and effort. Both technical writing and essay writing are time-consuming processes. This is because the skills are based on facts and figures. Hence, the only thing that matters is to write the content correctly.

Both these skills are based on facts and figures; hence the preparation of both of these are the same. Hence, it is always advisable to prepare the facts and figures in advance. However, in technical writing, it is necessary to be more organized.

Both of them need the same skills and knowledge. In technical writing, you need to have good writing skills. You need to be able to use proper grammar and spelling. Also, you need to be well-versed with technical jargon. In essay writing, you need to understand the concepts of the topics and be able to present your thoughts coherently.

Both technical writing and essay writing must be presented in different mediums.

Both of them need to be revised several times . Both technical writing and essay writing are required to be revised several times. The technical writers need to revise the written document for technical errors. Similarly, the essay writers need to revise the paper for grammatical and spelling mistakes.

Also read: 12 Best Writing Tools for Bloggers

The two main types of writing that students and businesses encounter are technical writing and essay writing. There are many misconceptions about technical writing and essay writing. It is essential to know the similarities and differences between these two skills.

Both technical writing and essay writing focus on a particular subject; however, technical writing requires a more in-depth understanding, whereas essay writing requires a more broad understanding. Both these skills require a considerable amount of time and effort.

It’s easy to confuse the two because they both use the same format. However, technical writing and essay writing differ in their purpose. Technical writing aims to provide accurate information about a product or service, while essay writing aims to prove a theory or a point of view.

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How to Write A Technical Essay

Thornie longmuir.

April 5, 2022

Unlike personal or explanatory essays, technical essays are designed to inform about a technical topic. Such papers tend to have a more regulated format than other papers. Thus, writing requires a sense of organization.

Purpose of the essay

You need to study a technical subject and explain how to accomplish a specific technical assignment or to argue for a specific method of doing something. Essays are written for such disciplines as computer science, math, physics, and other technical subjects.

As you can see, writing a technical essay may not be easy, especially if you have this task for the first time. If you face some problems, you can get help from services like getcodinghelp.com . There, you can find an expert who understands your topic. Such help is also suitable for those who cannot complete the task on time.

Essay format

Technical essays have the same format as a research or other scientific paper. However, you need to find out if there are any special formatting requirements for your paper. You may need, for example, to use a specific font or align paragraphs to the left of the page without indents. You need to check whether your essay should be written in MLA , APA , or Chicago format style. In the academic sphere, not following the required style can lead to a low grade; in the business sphere, poor formatting can make you an amateur.

Structure of a technical essay

Start with a heading that describes the question you want to answer or the methods you are about to describe. Then write an abstract section detailing your question or method, your research process, and your conclusion, all in a short paragraph of several sentences. After that, create headings for the introduction, main body, and conclusion.

Writing essay sections

In the introduction of your technical essay, describe why you chose to explore this topic and why it is of value to your readers. Then provide a description of what you intend to research in the following paragraphs, and then dive into the details of your research in the main body. If you have conducted multiple experiments or explored multiple questions in your research, use this section and write subheadings describing what you are going to talk about in this particular subsection. In the conclusion, describe how you have achieved the result of the research process. At the very end, include the section with used sources.

Recommendations for writing an IT essay

By creating this essay, students demonstrate the skills of independent search and analytical work, immerse themselves in the topic, and try to find a solution to a specific problem that is embedded in the topic of the paper. But not all students know how to write an essay in IT. There are certain recommendations following which you can write a high-quality, informative, meaningful paper.

6. Stages of writing an essay on IT

An essay on IT is a scientific work; therefore, it should be approached responsibly and with complete seriousness. When writing it, the student reviews existing sources of literature and supplements the material with his or her own conclusions.

Let’s consider in stages how writing an essay looks and what needs to be taken into account.

Choosing a topic for the technical essay

As a rule, university teachers offer students a list of topics to choose from. When the topic is chosen, it is approved by the teacher. Alternatively, you can offer your ideas, but it should be borne in mind that the topic should be relevant and correspond to the content of the IT discipline.

Collect and analyze the material for the technical essay

This stage allows you to find information on the selected topic presented in different sources. Libraries, textbooks, the Internet – there is a lot of material here. If you have difficulties with the search, it is recommended to contact the teacher who will tell you where and in what sources you can find relevant information.

Think over the structure of the essay

There is no need to come up with something new since there are certain rules for the format and content of scientific works, and an essay on IT is no exception. It consists of:

Introduction
The main body – sections, subsections, paragraphs
List of used literature

Difficulties can arise when writing the main part of the text. Here, it is necessary to reveal the topic as much as possible, study the problem, and find a solution independently or based on information from other sources. If the student performs any calculations or creates tables or graphs, then they should be attached at the end of the essay. It is also important to adhere to the length recommended by the teacher.

7. Common mistakes

The text compiled purely on the basis of the author’s own thoughts, without using sources on the topic of the paper. The author is recommended to competently alternate personal thoughts with the studied information – this is how the objectivity of the presented data is achieved.
A bias towards presenting your own thoughts with a focus on the points of interest to you. This approach reduces the quality of the essay.
Lack of understanding of the essence of the problem posed with a lack of coherent text. A good technical essay is a detailed, comprehensive study of a topic. Such a paper is interesting to readers and valuable as scientific material.
Enumeration of outside thoughts, and the lack of the author’s position. Such an essay is not suitable, because without the author’s opinions it is not unique, but looks like a collection of other people’s ideas, developments, etc.

When it comes to writing technical essays, some students don’t know how to adjust. For this reason, we have presented this guide. You will succeed in writing if you follow our recommendations. Good luck!

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Ultimate Guide to Writing Your College Essay

Tips for writing an effective college essay.

College admissions essays are an important part of your college application and gives you the chance to show colleges and universities your character and experiences. This guide will give you tips to write an effective college essay.

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Student story: admissions essay about a past mistake, how to write a college application essay, tips for writing an effective application essay, sample college essay 1 with feedback, sample college essay 2 with feedback.

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Teachers are using AI to grade essays. But some experts are raising ethical concerns

W hen Diane Gayeski, a professor of strategic communications at Ithaca College, receives an essay from one of her students, she runs part of it through ChatGPT, asking the AI tool to critique and suggest how to improve the work.

“The best way to look at AI for grading is as a teaching assistant or research assistant who might do a first pass … and it does a pretty good job at that,” she told CNN.

She shows her students the feedback from ChatGPT and how the tool rewrote their essay. “I’ll share what I think about their intro, too, and we’ll talk about it,” she said.

Gayeski requires her class of 15 students to do the same: run their draft through ChatGPT to see where they can make improvements.

The emergence of AI is reshaping education, presenting real benefits, such as automating some tasks to free up time for more personalized instruction, but also some big hazards, from issues around accuracy and plagiarism to maintaining integrity.

Both teachers and students are using the new technology. A report by strategy consultant firm Tyton Partners, sponsored by plagiarism detection platform Turnitin, found half of college students used AI tools in Fall 2023. Meanwhile, while fewer faculty members used AI, the percentage grew to 22% of faculty members in the fall of 2023, up from 9% in spring 2023.

Teachers are turning to AI tools and platforms — such as ChatGPT, Writable, Grammarly and EssayGrader — to assist with grading papers, writing feedback, developing lesson plans and creating assignments. They’re also using the burgeoning tools to create quizzes, polls, videos and interactives to up the ante” for what’s expected in the classroom.

Students, on the other hand, are leaning on tools such as ChatGPT and Microsoft CoPilot — which is built into Word, PowerPoint and other products.

But while some schools have formed policies on how students can or can’t use AI for schoolwork, many do not have guidelines for teachers. The practice of using AI for writing feedback or grading assignments also raises ethical considerations. And parents and students who are already spending hundreds of thousands of dollars on tuition may wonder if an endless feedback loop of AI-generated and AI-graded content in college is worth the time and money.

“If teachers use it solely to grade, and the students are using it solely to produce a final product, it’s not going to work,” said Gayeski.

The time and place for AI

How teachers use AI depends on many factors, particularly when it comes to grading, according to Dorothy Leidner, a professor of business ethics at the University of Virginia. If the material being tested in a large class is largely declarative knowledge — so there is a clear right and wrong — then a teacher grading using the AI “might be even superior to human grading,” she told CNN.

AI would allow teachers to grade papers faster and more consistently and avoid fatigue or boredoms, she said.

But Leidner noted when it comes to smaller classes or assignments with less definitive answers, grading should remain personalized so teachers can provide more specific feedback and get to know a student’s work, and, therefore, progress over time.

“A teacher should be responsible for grading but can give some responsibility to the AI,” she said.

She suggested teachers use AI to look at certain metrics — such as structure, language use and grammar — and give a numerical score on those figures. But teachers should then grade students’ work themselves when looking for novelty, creativity and depth of insight.

Leslie Layne, who has been teaching ChatGPT best practices in her writing workshop at the University of Lynchburg in Virginia, said she sees the advantages for teachers but also sees drawbacks.

“Using feedback that is not truly from me seems like it is shortchanging that relationship a little,” she said.

She also sees uploading a student’s work to ChatGPT as a “huge ethical consideration” and potentially a breach of their intellectual property. AI tools like ChatGPT use such entries to train their algorithms on everything from patterns of speech to how to make sentences to facts and figures.

Ethics professor Leidner agreed, saying this should particularly be avoided for doctoral dissertations and master’s theses because the student might hope to publish the work.

“It would not be right to upload the material into the AI without making the students aware of this in advance,” she said. “And maybe students should need to provide consent.”

Some teachers are leaning on software called Writable that uses ChatGPT to help grade papers but is “tokenized,” so essays do not include any personal information, and it’s not shared directly with the system.

Teachers upload essays to the platform, which was recently acquired by education company Houghton Mifflin Harcourt, which then provides suggested feedback for students.

Other educators are using platforms such as  Turnitin  that boast plagiarism detection tools to help teachers identify when assignments are written by ChatGPT and other AI. But these types of detection tools are far from foolproof; OpenAI shut down its own AI-detection tool last year due to what the company called a “low rate of accuracy.”

Setting standards

Some schools are actively working on policies for both teachers and students. Alan Reid, a research associate in the Center for Research and Reform in Education (CRRE) at Johns Hopkins University, said he recently spent time working with K-12 educators who use GPT tools to create end-of-quarter personalized comments on report cards.

But like Layne, he acknowledged the technology’s ability to write insightful feedback remains “limited.”

He currently sits on a committee at his college that’s authoring an AI policy for faculty and staff; discussions are ongoing, not just for how teachers use AI in the classroom but how it’s used by educators in general.

He acknowledges schools are having conversations about using generative AI tools to create things like promotion and tenure files, performance reviews, and job postings.”

Nicolas Frank, an associate professor of philosophy at University of Lynchburg, said universities and professors need to be on the same page when it comes to policies but need to stay cautious .

“There is a lot of danger in making policies about AI at this stage,” he said.

He worries it’s still too early to understand how AI will be integrated into everyday life. He is also concerned that some administrators who don’t teach in classrooms may craft policy that misses nuances of instruction.

“That may create a danger of oversimplifying the problems with AI use in grading and instruction,” he said. “Oversimplification is how bad policy is made.”

To start, he said educators can identify clear abuses of AI and begin policy-making around those.

Leidner, meanwhile, said universities can be very high level with their guidance, such as making transparency a priority — so students have a right to know when AI is being used to grade their work — and identifying what types of information should never be uploaded into an AI or asked of an AI.

But she said universities must also be open to “regularly reevaluating as the technology and uses evolve.”

For more CNN news and newsletters create an account at CNN.com

Leslie Layne teaches her students how to best use ChatGPT but takes issue with how some educators are using it to grade papers. - Courtesy Leslie Layne

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Guest Essay

José Andrés: Let People Eat

A woman wearing a head scarf sits on a cart next to a box of food marked “World Central Kitchen.”

By José Andrés

Mr. Andrés is the founder of World Central Kitchen.

In the worst conditions you can imagine — after hurricanes, earthquakes, bombs and gunfire — the best of humanity shows up. Not once or twice but always.

The seven people killed on a World Central Kitchen mission in Gaza on Monday were the best of humanity. They are not faceless or nameless. They are not generic aid workers or collateral damage in war.

Saifeddin Issam Ayad Abutaha, John Chapman, Jacob Flickinger, Zomi Frankcom, James Henderson, James Kirby and Damian Sobol risked everything for the most fundamentally human activity: to share our food with others.

These are people I served alongside in Ukraine, Turkey, Morocco, the Bahamas, Indonesia, Mexico, Gaza and Israel. They were far more than heroes.

Their work was based on the simple belief that food is a universal human right. It is not conditional on being good or bad, rich or poor, left or right. We do not ask what religion you belong to. We just ask how many meals you need.

From Day 1, we have fed Israelis as well as Palestinians. Across Israel, we have served more than 1.75 million hot meals. We have fed families displaced by Hezbollah rockets in the north. We have fed grieving families from the south. We delivered meals to the hospitals where hostages were reunited with their families. We have called consistently, repeatedly and passionately for the release of all the hostages.

All the while, we have communicated extensively with Israeli military and civilian officials. At the same time, we have worked closely with community leaders in Gaza, as well as Arab nations in the region. There is no way to bring a ship full of food to Gaza without doing so.

That’s how we served more than 43 million meals in Gaza, preparing hot food in 68 community kitchens where Palestinians are feeding Palestinians.

We know Israelis. Israelis, in their heart of hearts, know that food is not a weapon of war.

Israel is better than the way this war is being waged. It is better than blocking food and medicine to civilians. It is better than killing aid workers who had coordinated their movements with the Israel Defense Forces.

The Israeli government needs to open more land routes for food and medicine today. It needs to stop killing civilians and aid workers today. It needs to start the long journey to peace today.

In the worst conditions, after the worst terrorist attack in its history, it’s time for the best of Israel to show up. You cannot save the hostages by bombing every building in Gaza. You cannot win this war by starving an entire population.

We welcome the government’s promise of an investigation into how and why members of our World Central Kitchen family were killed. That investigation needs to start at the top, not just the bottom.

Prime Minister Benjamin Netanyahu has said of the Israeli killings of our team, “It happens in war.” It was a direct attack on clearly marked vehicles whose movements were known by the Israel Defense Forces.

It was also the direct result of a policy that squeezed humanitarian aid to desperate levels. Our team was en route from a delivery of almost 400 tons of aid by sea — our second shipment, funded by the United Arab Emirates, supported by Cyprus and with clearance from the Israel Defense Forces.

The team members put their lives at risk precisely because this food aid is so rare and desperately needed. According to the Integrated Food Security Phase Classification global initiative, half the population of Gaza — 1.1. million people — faces the imminent risk of famine. The team would not have made the journey if there were enough food, traveling by truck across land, to feed the people of Gaza.

The peoples of the Mediterranean and Middle East, regardless of ethnicity and religion, share a culture that values food as a powerful statement of humanity and hospitality — of our shared hope for a better tomorrow.

There’s a reason, at this special time of year, Christians make Easter eggs, Muslims eat an egg at iftar dinners and an egg sits on the Seder plate. This symbol of life and hope reborn in spring extends across religions and cultures.

I have been a stranger at Seder dinners. I have heard the ancient Passover stories about being a stranger in the land of Egypt, the commandment to remember — with a feast before you — that the children of Israel were once slaves.

It is not a sign of weakness to feed strangers; it is a sign of strength. The people of Israel need to remember, at this darkest hour, what strength truly looks like.

José Andrés is a chef and the founder of World Central Kitchen.

The Times is committed to publishing a diversity of letters to the editor. We’d like to hear what you think about this or any of our articles. Here are some tips . And here’s our email: [email protected] .

Follow the New York Times Opinion section on Facebook , Instagram , TikTok , WhatsApp , X and Threads .

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33 Good Technical Writing Examples (Word & PDF)
Download 30 KB. #33. Even if technical writing skills take high-levels details, you should still explain these concisely and clearly to your audience. As a technical writer, you should come up with documents that are very clear, simple, and succinct. Sometimes, though, the results could just be the opposite.
11 Technical Writing Examples & Samples in 2024
Examples of this type of technical writing include step-by-step process guides, internal wikis, KPI and goal reporting, OKRs, and HR policies. 4. Technical Marketing Communications. Most technical marketing communications fall under the B2B (business to business) writing umbrella.
A Guide to Technical Writing (With Examples)
Here are some examples of who might read technical writing: · A renter of an apartment that needs details on their lease. · An electrical engineer who needs to know how the wiring is laid out in the apartment block. · The janitor of that same building who needs to know the location of the emergency lights. · The occupant of apartment 61 ...
8 Technical Writing Examples to Inspire You
The different types of technical writing have unique characteristics that you can easily learn and master effectively. 1. User Manuals. User manuals or instruction manuals come with various products, such as consumer electronics like televisions, consoles, cellphones, kitchen appliances, and more.
Technical Writing for Beginners
Technical writing is the art of providing detail-oriented instruction to help users understand a specific skill or product. And a technical writer is someone who writes these instructions, otherwise known as technical documentation or tutorials. This could include user manuals, online support articles, or internal docs for coders/API developers ...
How to Write a Technical Essay
A technical essay typically presents a question, details the methods explored to answer the question, and then presents a conclusion. Like with academic research papers, start off with a compelling title that describes the question you seek to answer or the methods you're going to describe, then begin with a section titled "Abstract" that ...
Writing Essays
The current chapter focuses on essays, pieces of persuasive writing developed around defined topics. This genre's persuasiveness rests in large part on its logical structure, inclusion of quality evidentiary support, and consistent design, as explained herein; hence, essay writing calls for planning, researching, synthesizing, and revising.
Technical Writing and Its Types
Technical writers use various types of electronic communication equipment for accomplishing their work. According to 2010 statistics, the Median salary of technical writers equals about $ 63,000 annually and about $ 30 per hour. There exist about 50,000 types of jobs for technical writers with experience from 1 to 5 years.
1: Introduction to Technical Writing
Technical writing is designed for users in technical fields such as engineering, chemistry, computer information software and systems, medical professions, aeronautics, robotics, automotive, etc. ... The academic writer's purpose may be to write an essay, a story, a research paper, etc. Such assignments are often designed so that students can ...
Introducing Technical Writing
Seven attributes help to define technical writing and ensure that it adequately addresses audience and purpose. Specifically, technical writing is clear, coherent, concise, concrete, correct, complete, and courteous. The following definitions of these characteristics are adapted from Last (2019, pp. 43-44).
7 best technical writing examples to improve your skills
The Slack Help Center is an excellent example of technical writing that speaks to the layman. Slack is known for its brilliant UX copywriting. Amruta Ranade, Staff Technical Writer for Airbyte, admires the company's documentation writing style. She says, "Slack's Help Center shows incredible user-awareness.
What Is Technical Writing? Techniques and Examples of Technical ...
Specifically, these are known as user manuals and guides for troubleshooting when things go wrong. Some examples include computer hardware, computer software, medical equipment, engineering equipment, automotive vehicles, various consumer products, and much more. Sometimes, technical writing is necessary when conveying something technical in a ...
Technical Writing
There are different types of technical writing. One can write medical and scientific documentation, repair manuals, technical white papers and eBooks, end-user documentation, or focus on how ...
How to Write a Technical Essay
Most essays are short academic pieces that allow students to share their opinions on a specific issue. However, technical writing is a formal form of writing which is easy to write. How is technical writing different from writing an essay. Technical writing is distinct from writing an essay due to its purpose, audience, structure, and style ...
Guidelines for Writing a Technical Essay
When selecting a topic, make sure that you can produce an in-depth, detailed essay. Before approving it with your instructor, do research and make sure that you have enough material available for high-quality work. Remember that a technical essay should have a minimum of 15-20 references. If you can't decide, you can always ask your teacher ...
Technical Writing
This open textbook offers students of technical writing an introduction to the processes and products involved in professional, workplace, and technical writing. The text is broken up into sections reflecting key components of researching, developing, and producing a technical report. Readers will also learn about other professional communication, designing documents, and creating and ...
Technical Writing: What Is It?
Technical writers are employed in many sectors, including healthcare, heavy industry and utilities, education, government, finance, engineering, and human resources. Their work involves writing and editing user manuals, training materials, online help systems, proposals, grant applications, and any other documentation of a technical nature.
How to Write Persuasive Technical Content
Persuasive technical writing is a form of technical thought leadership where the author is attempting to persuade their reader to agree with them on some topic. Typically, the author wants the audience to see the same problem or solution they do. For example, in 2018, I wrote a blog post titled, " The Bulk of Software Engineering is Just ...
Difference Between Technical Writing and Essay Writing
Technical writing is highly objective and focuses on practicality and efficiency, aiming to convey information in a concise and precise manner. It is often used in fields such as engineering, technology, and science. Essay writing is more subjective and allows for the expression of personal opinions and interpretations.
16 Technical Writing Prompts for Students » JournalBuddies.com
3. Keep Your Writing "Evergreen". It's typically also important to make sure that technical writing is as timeless as possible. Many technical documents are not updated very frequently—and those that are updated tend to only have small edits made (rather than the entire thing being rewritten).
Technical Writing vs. Essay Writing: Differences & Similarities
GET IT FOR AS LOW AS $2.49 / MONTH. Technical writing tends to be more formal, while essay writing is more informal. Technical writing involves a lot of facts and figures, while essay writing tends to be more opinion based. Technical writing is more structured and organized, while essay writing is more open-ended and free-flowing.
Technical Writing Essays: Examples, Topics, & Outlines
Technical Writing: Answers to Questions Hypoxic (Swimming) -- ABC Format 'Hypoxic' is a technical term used to refer to the historical mode of training where the swimmer is taught how to restrict breathing whilst swimming. It was invented by swimming coach, James Counsilman, of Indiana University and it basically entails reducing the number of times a swimmer comes up to the surface for oxygen ...
How to Write A Technical Essay
Writing essay sections. In the introduction of your technical essay, describe why you chose to explore this topic and why it is of value to your readers. Then provide a description of what you intend to research in the following paragraphs, and then dive into the details of your research in the main body.
How to Write With AI: Essential Guide, Tools, & Tips (2024)
1. Conduct Topic Research with AI. Research is a foundational part of writing high-quality content. When something is published, someone's reputation is at stake. Research makes sure that statements, claims, and opinions are backed up to a reasonable degree. Obviously, it's big for academic and business writing.
Ultimate Guide to Writing Your College Essay
Sample College Essay 2 with Feedback. This content is licensed by Khan Academy and is available for free at www.khanacademy.org. College essays are an important part of your college application and give you the chance to show colleges and universities your personality. This guide will give you tips on how to write an effective college essay.
Teachers are using AI to grade essays. Students are using AI to write
Teachers are turning to AI tools and platforms — such as ChatGPT, Writable, Grammarly and EssayGrader — to assist with grading papers, writing feedback, developing lesson plans and creating ...
Teachers are using AI to grade essays. But some experts are ...
Teachers are turning to AI tools and platforms — such as ChatGPT, Writable, Grammarly and EssayGrader — to assist with grading papers, writing feedback, developing lesson plans and creating ...
Engineering: Technical report
Writing the reference; Writing the annotation - Summary; Writing the annotation - Evaluation and analysis; Writing the annotation - Reflection; Conclusion and check your understanding; Case study; Essay. How to build an essay; Example essay outlines; Taking it further; Journal article. Planning the article; Writing the article; Submitting the ...
Opinion
1025. By José Andrés. Mr. Andrés is the founder of World Central Kitchen. Leer en español. In the worst conditions you can imagine — after hurricanes, earthquakes, bombs and gunfire — the ...

A Guide to Technical Writing (With Examples)

What Is Technical Writing?

Instructions for Carrying Out a Task

Operating Manuals for Machinery, Appliances, or Systems

Specialized Topics

So How Do I Produce a Great Piece of Technical Writing?

Who Is It For?

What Do They Need?

How Should Technical Writing Be Composed?

Find this useful?

Examples of Technical Writing

Is technical writing difficult?

Are there professional bodies for technical writers?

What can I do if I’m not sure that my technical writing style is appropriate to my subject?

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RELATED TOPICS

8 Technical Writing Examples to Inspire You

TABLE OF CONTENTS

What Exactly is Technical Writing?

8 Technical Writing Examples to Get You Started

1. User Manuals

2. Standard Operating Procedures (SOP)

3. Case Studies & White Papers

4. API Documentation

5. Press Releases

6. Company Documents

7. Annual Reports

8. Business Plans

Becoming an Expert Technical Writer

Join 5000+ Technical Writers

Technical Writing for Beginners – An A-Z Guide to Tech Blogging Basics

Table of Contents

Benefits of Technical Writing

The Technical Writing Process

Technical Writing Courses

What is Technical Writing?

Necessary Skills to Have as a Technical Writer

Know how to explain things clearly and simply

Possess some writing skills‌‌

Analyze and Understand who your Readers are

Think About User Experience

Plan Your Document

Conduct thorough research about the topic

Make an outline

Get relevant graphics/images

Write in the Correct Style

Use Active Voice

Choose Your Words Carefully

Avoid Excessive Jargon

Use Plain Language

Visual Formatting

Do a Careful Review

Where to Publish Your Articles

Technical Writing Forums and Communities

Some Amazing Technical Writers to follow

Final words

How to Write a Technical Essay

How to Write a Dissertation Summary

Essay Purpose

Essay Format

Essay Structure

Filling in the Sections

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Technical Writing and Its Types Essay

1: Introduction to Technical Writing